Exterieur
Beschikbaarheid controleren

Beoordelingen van Hampton Inn Riverside Downtown

2.5 out of 5
Hampton Inn Riverside Downtown
3505 Market Street, Riverside, CA

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 590 van 907 beoordelingen" "
Gastenscore: 8 - Goed. 159 van 907 beoordelingen" "
Gastenscore: 6 - Redelijk. 75 van 907 beoordelingen" "
Gastenscore: 4 - Matig. 39 van 907 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 44 van 907 beoordelingen" "

9,4/10

Netheid

8,8/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Damien

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There was music outside that was a bit loud, but I like the fact that there were ear plugs on our night stands provided by the hotel. I like
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Jonathan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Area around the property was just fine, only tough thing is right now, they are going through construction for their parking lot. So parking was tough but no big deal.
1 nacht verbleven in mei 2024
Reactie van maha op 21 mei 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel we are making a new hotel that's why the parking is complicated, but we do have 24h valet service for your convenience we will do our best to make your stay better.

8/10 – Goed

Bryan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property is nice and close to the mission inn district.
2 nachten verbleven in mei 2024
Reactie van maha op 21 mei 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 – Uitstekend

Lupe Martha, San Dimas

Positief: Netheid, personeel en service
Perfect location for downtown Riverside!❤️
1 nacht verbleven in mei 2024
Reactie van maha op 21 mei 2024
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 – Goed

Sandra

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Parking area needs to be closer.
1 nacht verbleven in mei 2024
Reactie van maha op 21 mei 2024
thank you for your response we will do our best to make your stay as comfortable as possible

10/10 – Uitstekend

Maricella

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the fact that this wasn't just a good hotel but a good area everything we needed and wanted to do was in walking distance.
2 nachten verbleven in mei 2024
Reactie van JH op 15 mei 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 – Uitstekend

Yulia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place, clean and safe!
2 nachten verbleven in april 2024
Reactie van mahi op 21 mei 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 – Uitstekend

Monique

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Martha, Whittier

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent stay at the Hampton Inn. Staff was friendly and the room was very comfortable. My only suggestion would be to extend the breakfast to 10am on weekends. Especially Sunday morning.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Allison

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable room, a small but much appreciated swimming pool, and a very good complimentary breakfast. I didn’t want to pay $23 for parking so I parked right on the residential street next to the hotel with no problems. My one complaint is that the windows in the room didn’t open (I have a strong preference for fresh air).
3 nachten verbleven in april 2024

6/10 – Redelijk

Jeffrey

Zakenreiziger
Positief: Netheid
Elevators were not consistently operating properly. Sometimes stopping at floors not selected.
1 nacht verbleven in april 2024

8/10 – Goed

Donna, Atlanta

1 nacht verbleven in april 2024

10/10 – Uitstekend

edlin

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very centric
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Wendy

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Kay

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
For some reason, the entire parking lot was unavailable. The only parking was over a block away or you had to valet park. Parking was 15-30.00 and you could not access your car once it was parked.
1 nacht verbleven in maart 2024

6/10 – Redelijk

Latisha

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There was a used razor in my shower and when I explained it to the front desk they ignored me and acted like they didn’t care
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Mario

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
You have to pay for parking every night you stay .
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Tilila

Positief: Netheid, staat van de accommodatie en faciliteiten
Everything was good
1 nacht verbleven in maart 2024
Reactie van JH op 15 mei 2024
Thank you for your review. I am glad to hear that your experience was positive. We look forward to seeing you soon.

10/10 – Uitstekend

Claudia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van JH op 15 mei 2024
Thank you for your review. I am glad to hear that your experience was positive. Thank you and look forward to seeing you soon.

6/10 – Redelijk

Cristian

1 nacht verbleven in maart 2024

4/10 – Matig

henry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
New hotel, friendly staff but no parking. I was asked to park in a parking structure a block away.
1 nacht verbleven in maart 2024
Reactie van JH op 15 mei 2024
Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our parking service didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon.

6/10 – Redelijk

Cen

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There is a music club right outside our window. The crazy loud music lasted until 2am!!! I wasn’t able to fall in sleep at all. Parking is more than $30 /night and I feel guilty not tipping the employees who help get my car from the valet. Breakfast is nice.
1 nacht verbleven in maart 2024

8/10 – Goed

jennifer

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van V op 7 mrt 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

6/10 – Redelijk

SAMI

1 nacht verbleven in februari 2024
Reactie van V op 7 mrt 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 – Uitstekend

Rocio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van V op 7 mrt 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

8/10 – Goed

SAMI

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Parking cost
My only complaint is they charge you $23 a night for parking at an off-site parking structure. To come to find out paying directly to structure itself and not the hotel it is only $10. Parking is a rip off dont pay hotel to park.
1 nacht verbleven in februari 2024
Reactie van V op 7 mrt 2024
Thank you for taking the time to write such a detailed review. All your comments areessential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything was great EXCEPT the parking. They did not have on sight parking and charged for off sight parking. The off sight parking wasn’t in the safest spot and they made you pay extra if you wanted valet.
1 nacht verbleven in februari 2024
Reactie van V op 7 mrt 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 – Uitstekend

Marianna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, modern, convenient. Great breakfast, tea and coffee in the lobby
1 nacht verbleven in februari 2024
Reactie van V op 7 mrt 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 – Uitstekend

Jason

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The morning buffet was really great!
3 nachten verbleven in december 2023
Reactie van V op 7 mrt 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 – Uitstekend

Allison

1 nacht verbleven in februari 2024
Reactie van V op 7 mrt 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 – Uitstekend

Brian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van V op 7 mrt 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

2/10 – Ontzettend slecht

Silena

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in februari 2024
Reactie van V op 7 mrt 2024
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel wasnot up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Riverside.

2/10 – Ontzettend slecht

Matthew

Zakenreiziger
Negatief: Personeel en service, comfort kamer
You can do better.
Did not disclose parking charges when I booked (that should be illegal). Need to re-do my entire expense report (thanks). Double charged me for parking, and 4 calls later, charge still not reversed on my CC. Walls and floors/ceilings inside room were really thin. Woke up by noisy neighbors several times during the night. Will not return to this property.
1 nacht verbleven in februari 2024
Reactie van V op 7 mrt 2024
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Riverside.

10/10 – Uitstekend

Teresa, Potomac

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful and safe location. Excellent and attentive staff!
2 nachten verbleven in februari 2024
Reactie van V op 7 mrt 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

8/10 – Goed

wajdi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good location great view fuuny smell in room
4 nachten verbleven in februari 2024
Reactie van V op 7 mrt 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

6/10 – Redelijk

Stephanie

Positief: Personeel en service, voorzieningen
Overall great however the cleanliness needs to be taken alittle serious for the amount of money paid for a room .
1 nacht verbleven in februari 2024
Reactie van V op 7 mrt 2024
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Riverside.

10/10 – Uitstekend

Guillermina

Reisde met een groep, Zakenreiziger, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Loved this place
1 nacht verbleven in december 2023
Reactie van V op 7 mrt 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 – Uitstekend

Guillermina

Zakenreiziger, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I loved this place
1 nacht verbleven in december 2023
Reactie van V op 7 mrt 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 – Uitstekend

Alexis, Roseville

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean nice quiet
1 nacht verbleven in januari 2024
Reactie van V op 7 mrt 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

6/10 – Redelijk

Anna

Reisde met familie en kleine kinderen
Rom was clean but hotel was noisy. When we checked I we were given the keys to someone else's Room.
1 nacht verbleven in januari 2024
Reactie van V op 7 mrt 2024
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Riverside.

10/10 – Uitstekend

Adrian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Other than the walking distance to separate building self parking, our stay and accommodations were a 10. We would stay here again!
1 nacht verbleven in januari 2024
Reactie van V op 7 mrt 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

6/10 – Redelijk

Cherilyn R

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van V op 7 mrt 2024
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Riverside.

4/10 – Matig

Elena

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Parking is a hassle, the front desk folks not very nice.
1 nacht verbleven in januari 2024
Reactie van V op 7 mrt 2024
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Riverside.

6/10 – Redelijk

Angela

1 nacht verbleven in januari 2024

8/10 – Goed

Patrick M, Riverside

Reisde met familie
Breakfast was great
1 nacht verbleven in januari 2024
Reactie van JH op 8 mrt 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
No more on site parking available
The Hotel parking is condamned for construction, parking is now offsite at the nearest public parking. Elevator in that parking is out of service currently. The hotel is charging the same price for parking than before when it was on site, which makes no sense. Valet parking is offered at $33/ night !!
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Maria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van V op 7 mrt 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

8/10 – Goed

Rolando

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wild child concert!
Nice quiet place. Newer hotel breakfast was delicious. Parking not so good construction in the area took away the parking lot for the hotel. Additional parking was one block away. Had to pay for that!
1 nacht verbleven in januari 2024
Reactie van JH op 8 mrt 2024
Thank you for taking the time to write such a detailed review. All your comments areessential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.

8/10 – Goed

Gina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
You shouldn’t have to pay for parking
Hotel and staff are great ! It’s in a great location. The only downfall is parking, even if you valet just so you can check in and drop your stuff off and then leave if you come back after the valet hours and you have to self park you still have to pay for the valet price !
1 nacht verbleven in januari 2024

6/10 – Redelijk

Larry

Positief: Netheid, personeel en service
2 nachten verbleven in januari 2024
Reactie van V op 7 mrt 2024
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Riverside.