Richard, I apologize about the false fire alarm in the middle of the night and that you did not find the staff friendly. I will review your comments with out desk as this is unacceptable.

Thanks for the great review! Hope to see you again soon!

Thanks for the 5 star review noting our wonderful staff and accommodations! Hope to see you again soon!

Robert, we do have breakfast and non-breakfast rates as we are a full service hotel with a leased restaurant and bar on site. We charge 20 plus tax per day for pets, but I just stayed in a hotel in Lincoln that charged 50 per day. It does vary, but we do extra cleaning in pet rooms. Hope you had safe travels.

Thanks for staying with us. I apologize that we seem to have missed the mark on your stay.

I apologize for your unfortunate experience. I am glad they moved you to another remodeled room, but sorry you thought it smelled like glue. We would have been happy to move you to another room on the other side of the hotel had you let us know. I know my desk clerk did offer you breakfast and items from the gift shop. Hope you are feeling better.

Thanks for the 5 star review! Hope to see you again soon!

Thanks for the excellent review! Hope to see you again soon!

Thanks for staying with us. I will have maintenance check pool and clean where needed!

Thanks for the great review! Hope to see you again soon!

Thanks for the great review! Hope to see you again soon!

Thanks for the excellent review! Hope to see you again soon!

Thanks for the great review! Hope to see you again soon!

Thanks for staying with us and noting you always enjoy your stay and our friendly staff! Hope to see you again soon!

Thanks for the great review! We look forward to welcoming you to our hotel!

Thanks for the 5 star review! Hope to see you again soon!

Thanks for the great review noting you found us to be a great hotel with restaurant and a pool for the kids all in one location, plus glad you found the rooms clean and updated. Hope to see you again soon!

Thanks for the great review! Hope to see you again soon!

Thanks for the great review! Hope to see you again soon!

Thanks for the great review! Hope to see you again soon!

Thanks for the great review! Hope to see you again soon!

Thanks for the great review! Hope to see you again soon!

I apologize if the doors were slamming too loud. I will have my housekeeper check the 4th floor rooms for the issues you have noted. I will also tell my staff that the RV plug ins can be used to charge the electric cars, but to note that the speed is slow. Hope you had safe travels.

I apologize if the doors were slamming too loud. I will have my housekeeper check the 4th floor rooms for the issues you have noted. I will also tell my staff that the RV plug ins can be used to charge the electric cars, but to note that the speed is slow. Hope you had safe travels.

Thanks for the 5 star review! Hope to see you again soon!

Thanks for the great review! Hope to see you again soon!

Thanks for the great review! Hope to see you again soon!

Thanks for the 5 star review! Hope to see you again soon!

I apologize that your stay did not go as it should have. I will check the room and assess the check in issues with the staff.

Thanks for the 5 star review! Hope to see you again soon!

Thanks for the great review! Hope to see you again soon!

Thanks for the great review! Hope to see you again soon!

I am sorry but like airline tickets, the rate you book determines the cancellation policies and we follow them strictly.

Thanks for the great review! Hope to see you again soon!

Thank you for staying with us. We are remodeling the hotel this year. Glad you enjoyed the on site restaurant.

Thanks for the great review! Hope to see you again soon!

Thanks for the great review! Hope to see you again soon!

Thanks for the 5 star review! Hope to see you again soon!

Thank you for staying with us! We hope you had safe travels!

Thanks for the great review! Hope to see you again soon!

Thanks for the 5 star review. Hope to see you again soon!

Thanks for the great review. Hope to see you again soon!

Thanks for staying with us. Hope to see you again soon!

Thanks for the great review! Hope to see you again soon!

Thanks for the great review. Hope to see you again soon!

Thanks for the great review noting our friendly staff and clean, comfortable hotel. Glad you enjoyed the breakfast coupon offering and our pet policy. We hope to see you again soon!

Thanks for the great review! Hope to see you again soon!

Thanks for the great review! We are glad you enjoyed your stay with us!

I apologize that the pets were noisy and agree that people should not leave them unattended. I am sorry if the front desk was not helpful and even rude when you needed assistance. I will speak with them and review your comments so they can provide better service going forward. Again my apologies.