Luxe beddengoed, pillowtop-bedden, een bureau, een laptopwerkplek

Beoordelingen van My Place Hotel - Rock Springs, WY

2.5 out of 5
My Place Hotel - Rock Springs, WY
700 Gateway Blvd, Rock Springs, WY

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 433 van 765 beoordelingen" "
Gastenscore: 8 - Goed. 231 van 765 beoordelingen" "
Gastenscore: 6 - Redelijk. 65 van 765 beoordelingen" "
Gastenscore: 4 - Matig. 24 van 765 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 765 beoordelingen" "

9,4/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2019
Reactie van Diana Hernandez op 16 sep 2019
Thank you for your review. Please come again.

4/10 – Matig

alex

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2019

10/10 – Uitstekend

Daniel

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Home away from home
1 nacht verbleven in april 2024
Reactie van GM op 16 apr 2024
Thank you for your review. We are always happy when guests feel at home here. Please come back to visit us again when in the area.

10/10 – Uitstekend

Stephen, Louisville

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The entire facility was very clean. Staff was very friendly and helpful. Room was clean and comfortable. While the rooms have kitchenettes they do not come with any dishes, cutlery or cookware so prepare accordingly if you plan to cook. We weren’t cooking so it didn’t matter but the lobby store had every necessary to prepare meals for purchase at what looked like reasonable prices. We had our dogs with us for our two night stay and the facility worked very well for them. A couple places in front and the side of the hotel had grass with a poo bag dispenser. Very easy for us with the dogs. Will definitely stay at a MyPlace hotel should the opportunity arise.
2 nachten verbleven in april 2024
Reactie van GM op 11 apr 2024
Thank you for your nice review. The staff here works diligently to provide a clean, comfortable and welcoming environment for our guests. Please do come back again when in the area.

4/10 – Matig

Barbara

Reisde met partner
Positief: Netheid, personeel en service
Everything is extra. No free breakfast, no decaf coffee.
2 nachten verbleven in april 2024
Reactie van GM op 5 apr 2024
Thank you for your review. Our rooms have kitchens, so we do not serve a breakfast. We always have a pot of decaf coffee in the lounge. We strive to assure our guests are happy when they stay here. I hope you called the FD to ask questions while here.

10/10 – Uitstekend

Emma, South Jordan

1 nacht verbleven in maart 2024
Reactie van GM op 19 apr 2024
Thank you for your nice review. We strive to assure each guest has a nice experience. Please come back to visit us again when in the area.

10/10 – Uitstekend

Chris

1 nacht verbleven in februari 2024
Reactie van GM op 22 mrt 2024
Thank you for your thoughtful review. We do appreciate knowing our guests are happy when they stay here. Please come back to visit us again when in the area.

10/10 – Uitstekend

Anton

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was great
1 nacht verbleven in februari 2024
Reactie van GM op 10 feb 2024
Thank you for your review. We always like knowing that guests have had a nice time. Please come back to visit us again when in the area.

10/10 – Uitstekend

Kim

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay!
Great clean and nice facility, friendly staff, only drawback is that they do not serve breakfast.
2 nachten verbleven in januari 2024
Reactie van GM op 8 jan 2024
Thank you for your review. We strive to assure guests have a clean, comfortable stay. Please come back to see us again when in the area.

4/10 – Matig

Cherish

1 nacht verbleven in december 2023
Reactie van GM op 25 dec 2023
I am sorry to hear that your were not as satisfied as most of our guests. Please feel free to call the GM to discuss your issues. Our goal is to satisfy every guest that stays with us.

10/10 – Uitstekend

Chris

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Has everything my wife and I need while on the road, or staying a few days.
1 nacht verbleven in november 2023
Reactie van GM op 8 dec 2023
Thank you so much for your nice review. It is always nice to know that a guest is satisfied. When you travel this way again, be sure to come to stay again.

10/10 – Uitstekend

Chris

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Vary nice stay vary friendly!
1 nacht verbleven in november 2023
Reactie van GM op 17 nov 2023
Thank you for your nice review. It is a pleasure to the whole staff here to make sure guests are comfortable and happy while here. Please come back to see us again when you travel to Sweetwater County.

4/10 – Matig

THOMAS

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Our stay was just fine with the exception of My Place Hotels complete disregard for common sense. I made the error of booking one day past our intended stay. They refused to change the date 30 minutes after it was made. We stayed at the hotel on the intended night and they charged us for both nights. After 1 hour trying to get someone to assist we gave up. 3 subsequent calls were made and promises to return our calls with help never happened. A complete lack of follow up. We then stayed at a My Place Hotel in another city and had a good experience the following night. Too bad that corporate management cares so little to assist on a simple error. I travel 120 days per year and this experience with My Place has soured me on ever staying with them again.
1 nacht verbleven in november 2023
Reactie van GM op 13 nov 2023
I am very sorry for the issue you had, however, you booked a pre-paid reservation on 11/5/23 for one night. When a reservation is made with a 3rd party, our contract with them states we will not cancel or alter a reservation in any way. This is the same for any hotel. You would have had to contact the 3rd party to make any changes to your reservation. We are not allowed at the hotel level to do this.

10/10 – Uitstekend

Tim

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff always friendly and efficient. Rooms are clean and comfortable
1 nacht verbleven in november 2023
Reactie van GM op 3 nov 2023
Thank you for your nice words. It is always good to know that guests are satisfied. Please come back to visit us again when in Rock Springs.

10/10 – Uitstekend

JOHN, AURORA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have stayed at this hotel several times when returning from visiting family in Oregon. It is quiet and spacious, and the staff is very friendly. Dining options are nearby.
Reactie van GM op 30 okt 2023
Thank you for your nice review. It is always nice to know we have returning guests. Please come back to see us again when traveling through the area.

8/10 – Goed

Scott

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van GM op 30 okt 2023
Thank you for your review. We like knowing guests have been satisfied with their stay. Please let us know when you are traveling through again.

10/10 – Uitstekend

Bethany

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful
The staff was amazingly friendly, quick, and competent. The building was beautiful and clean. The rooms are spacious, clean, and comfortable. We could not have asked for a better night stay at a better hotel than this one. I would stay here again in a heartbeat and would suggest any of my friends and family stay here when passing through.
1 nacht verbleven in oktober 2023
Reactie van GM op 24 okt 2023
Thank you so much for your kind words. Our goal is to make sure our building is maintained and our guests are having the most comfortable stay ever in a clean hotel. When you come to the area again, please be sure to stay with us.

10/10 – Uitstekend

JOHN, AURORA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have stayed here many times and have found it very convenient. There is a nice on-site restaurant, the rooms are nice, and it is always quiet.
1 nacht verbleven in oktober 2023
Reactie van GM op 20 okt 2023
Thank you for your nice words. The staff here enjoys hearing that guests have been happy with their stay. Please come back to visit us again when in the area.

10/10 – Uitstekend

Ming, St. George

1 nacht verbleven in oktober 2023
Reactie van GM op 25 okt 2023
Thank you for your nice review. We are always glad to hear that a guest has had a great stay. Please come back to visit us again when in the area.

6/10 – Redelijk

Daniel

Positief: Netheid, personeel en service
Negatief: Voorzieningen
We've stayed at MyPlace's long ago and remember them having better facilities. The kitchenette had nothing in it except a toaster and there was no gym. For such a bare bones stay,the cost was as high as better equipped motels.
1 nacht verbleven in september 2023
Reactie van GM op 1 okt 2023
Our kitchens have a full size refrigerator, freezer and ice maker, as well as a two burner stovetop, a toaster, a coffeepot and a microwave. This is what we have always had. We have never had gyms in our hotels, but we do have a very nice pavilion with two gas grills. I'm sorry you remember something else. If you would like to discuss, please feel free to contact me.

6/10 – Redelijk

Ramon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van GM op 1 okt 2023
Thank you for your review. Please come back to visit us again when in the area.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My Place
Excellent bed and pillows! Very comfortable room. Plenty of room in bathroom. Thank you!
1 nacht verbleven in september 2023
Reactie van GM op 19 sep 2023
Thank you for your review. We are always glad to hear that a guest has been comfortable here and pleased with their stay. Please come back to visit us again when in Rock Springs.

8/10 – Goed

Alfred

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
clean
1 nacht verbleven in september 2023
Reactie van GM op 10 sep 2023
Thank you for your rating and review. We work hard to assure we have the cleanest hotel possible for guests. Please come back to visit us again when in the area.

8/10 – Goed

Zac

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2023
Reactie van GM op 9 sep 2023
Thank you for your review. We like to hear that a guest has been satisfied with their stay. Please come back to visit us again when in the area.

10/10 – Uitstekend

Rica, BREMERTON

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van GM op 20 aug 2023
Thank you for your nice review. It is always nice to hear that a guest is happy with their stay. Please come back to see us when in Rock Springs again.

10/10 – Uitstekend

Elizabeth

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van GM op 20 aug 2023
Thank you for your nice review. We enjoy knowing that a guest is happy with their stay. Please come back to see us when in Rock Springs again.

4/10 – Matig

nicholas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van GM op 20 aug 2023
Thank you for your feedback. I would like to know what we could have done better for you. Please feel free to cal the hotel to speak to the GM. Thank you.

10/10 – Uitstekend

lisa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff, clean and modern room. Would stay here again!!
1 nacht verbleven in augustus 2023
Reactie van GM op 14 aug 2023
Thank you for your nice review. We strive to maintain a clean environment for our guests. Please come back to visit us again when in the area.

10/10 – Uitstekend

Joseph

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van GM op 11 aug 2023
Thank you for your nice review. The whole staff enjoys knowing that a guest has been satisfied with their stay. Please come back to visit us again when in the area.

8/10 – Goed

Beverly

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van GM op 7 aug 2023
Thank you for taking the time to review. We strive to assure that each guest is comfortable and satisfied with their stay. Please come back to visit us again soon.

10/10 – Uitstekend

Toni

1 nacht verbleven in juli 2023
Reactie van GM op 2 aug 2023
Thank you for your nice rating. The whole staff here enjoys knowing that guests are satisfied with their stay. Please come back to visit us again when in the area.

8/10 – Goed

Dan

1 nacht verbleven in juli 2023
Reactie van GM op 20 aug 2023
Thank you for your review. It is always nice to know that a guest is happy with their stay. Please come back to see us when in Rock Springs again.

6/10 – Redelijk

Sheryl, Encinitas

Reisde met familie
Positief: Voorzieningen
This hotel is just ok. It served its purpose for one night. Convenient to the highway and Walmart. Im not sure I would feel safe there if traveling alone.
1 nacht verbleven in juli 2023
Reactie van GM op 26 jul 2023
Thank you for your review. We are a very safe hotel and have never had any issues here. Convenience is always a plus. Please come back to visit us when in the area.

10/10 – Uitstekend

Judy, El Granada

1 nacht verbleven in juli 2023
Reactie van GM op 17 aug 2023
Thank you for your rating. It is always nice to know that a guest has enjoyed their stay. Please come back to visit us again when in Rock Springs.

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van GM op 25 jul 2023
Thank you for your high rating. We are always happy to hear that a guest is happy with their stay. Please come back to visit us again when in Rock Springs.

10/10 – Uitstekend

Tonette

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful, clean room at a fair price.
1 nacht verbleven in juli 2023
Reactie van GM op 22 jul 2023
Thank you for your nice review. We love to hear that guests have had a great time while staying at our hotel. Please come back to visit us again when in Rock Springs.

10/10 – Uitstekend

Rebecca

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The front desk clerk was amazing at our check in! She was extremely informative and helpful. Our room was great! The beds were very comfortable.
1 nacht verbleven in juli 2023
Reactie van GM op 22 jul 2023
Thank you for your nice review. I like to hear that the FD clerks are congenial and helpful. Please do come back to see us again soon.

2/10 – Ontzettend slecht

matt, oxnard

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
If you want to wait a hour to check in a be lied to and blamed for using Expedia this is the locations to go. The staff just rambles like high school children and blames you instead of providing good customer service. Any time I stay outside of a city their is like a 50/50 chance the moronic staff will mess something up. Brain drain is real.
1 nacht verbleven in juli 2023
Reactie van GM op 21 jul 2023
I am very sorry you had an issue. I know the virtual card that was sent declined and the FD called Expedia holding on for help for sometime. While she did everything she could to get you checked in, they finally answered and gave her the info she needed to check you in. Sometimes there are issues with info crossing over correctly from one system to another. You are welcome to call me at the hotel to discuss.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
9 nachten verbleven in juni 2023
Reactie van GM op 12 jul 2023
Thank you for your high rating. We are so glad when a guest is satisfied with their stay. Please come back to visit us again when in the area.

10/10 – Uitstekend

Debbie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hidden gem
Excellent hotel with friendly hotel, clean hotel, and comfy beds. Cute little town. Hidden gem
1 nacht verbleven in juli 2023
Reactie van GM op 8 jul 2023
Thank you for your nice review. Both our town and our hotel are hidden gems. It is always so nice to hear that a guest is happy with their stay. When in the area again, please come back to visit us again.

10/10 – Uitstekend

Scott

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Trip to Wa
Great service clean rooms quiet easy access from freeway
1 nacht verbleven in juli 2023
Reactie van GM op 3 jul 2023
Thank you for your nice review. The staff here is always glad to here that a guest has been satisfied with a stay here. Please come back to visit us again.

10/10 – Uitstekend

Graham

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I night stay on road trip.
Fantastic place for the money. Very comfortable and loved that there was kitchenette. Staff very nice as well and check in a breeze. No breakfast but could make own in kitchenette. Shower also the best , nice and hot. Perfect place to stay on road trip.
1 nacht verbleven in juni 2023
Reactie van GM op 30 jun 2023
Thank you for your nice review. The staff here strives to make sure guests feel welcome and comfortable while here. Please come back to visit us again when in the area.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1-night stay
Hotel was clean. There was a stove, however no pots and pans. Price was less expensive than other hotels. Probably because there is no free breakfast or pool. Overall a nice place for a night or two. Would definitely stop again.
1 nacht verbleven in juni 2023
Reactie van GM op 27 jun 2023
Thank you for your nice review. We work hard to assure our hotel is clean and inviting for guess. Please come again when in the area.

2/10 – Ontzettend slecht

Joseph

Negatief: Personeel en service
1 nacht verbleven in juni 2023
Reactie van GM op 27 jun 2023
I am sorry you were not completely satisfied with your stay. Most of our guests are very happy when they stay here. If you would like to discuss, you are welcome to call the hotel. Thank you.

10/10 – Uitstekend

Yadira

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place
1 nacht verbleven in mei 2023
Reactie van GM op 1 jun 2023
Thank you so much for your nice rating. The staff here always likes knowing that guests have been pleased with their stay. Please come back to visit us again when in the area.

2/10 – Ontzettend slecht

Trudy

2 nachten verbleven in mei 2023
Reactie van GM op 21 mei 2023
I realize that you were upset we could not cancel your reservation at the hotel level, but that is the policy that is set. We are not allowed to cancel or alter a 3rd party reservation. Thank you.

10/10 – Uitstekend

Bryan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stop!
An overnight stop on a long road trip. A great place and we will use them again. Pet friendly, clean rooms, nice bed and pillows. Coffee 24/7.. we left before breakfast so we are of no help there. Lots of places to eat and shop if needed.
1 nacht verbleven in mei 2023
Reactie van GM op 15 mei 2023
Thank you for your nice review. We are so thrilled that you enjoyed your stay so much. We like to see everyone happy when staying here. For your next stay, we do have a Breakfast in Bed you may order at a nominal fee which the Front Desk packages and you may enjoy in your room at anytime. You won't have to wait! Thank you again for your nice review.

10/10 – Uitstekend

Joan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was greeted with kindness after a long day. My need for a quiet room was understood. I am strange when it comes to noise and it was respected.
1 nacht verbleven in mei 2023
Reactie van GM op 3 mei 2023
Thank you for your nice review. We are glad you were able to have quiet. Please come back to visit us again when in the area.

10/10 – Uitstekend

Philip

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Place. Great People.
Very nice hotel. Extremely helpful front desk staff.
1 nacht verbleven in april 2023
Reactie van GM op 11 apr 2023
Thank you for your nice review. The staff here strives to make sure each guest feels at home while here. Please come back to visit us when in town again.

10/10 – Uitstekend

Ryan

Positief: Netheid
I left me diamond earrings in the room after checking out and they called and offered to mail them back to me, I thought that was incredibly great customer service.
1 nacht verbleven in maart 2023
Reactie van Julia Ruble, General Manager op 28 mrt 2023
Thank you for your nice review. It always so nice to hear that a guest is happy with their stay. I hope the earrings get back to you safely. Please come back to visit us again when in the area.