Dakterras

Beoordelingen van Palazzo Nainer

4 out of 5
Palazzo Nainer
Via del Babuino, 196, Rome, RM

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 77 van 98 beoordelingen" "
Gastenscore: 8 - Goed. 15 van 98 beoordelingen" "
Gastenscore: 6 - Redelijk. 3 van 98 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 98 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 98 beoordelingen" "

9,8/10

Netheid

9,8/10

Personeel en service

9,6/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Andre

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kamers zeer klein, deurknoppen van kast en badkamer zijn zo klein en glad dat het een uitdaging is om de deuren te openen. Zeer gastvrij, zeer vriendelijk personeel.
4 nachten verbleven in september 2022

10/10 – Uitstekend

Iryna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room is nice, location is great. The service is excellent!
3 nachten verbleven in april 2024
Reactie van Pamela Zullo op 1 mei 2024
Dear Mrs Iryna,Thank you so much for your very nice comments. We are so delighted to read your appreciation for our very central location, beautiful renovated rooms and above all the quality of service provided. We are really looking forward to welcoming you very soon in the near future.Have a lovely dayPamela ZulloHotel Manager

10/10 – Uitstekend

Quinton

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel staff extremely helpful and friendly. Rooms clean and beds very comfortable. Area was a little noisy. Hotel was very good.
1 nacht verbleven in maart 2024
Reactie van PAMELA.ZULLO op 6 apr 2024
Dear Mr and Mrs Quinton,Thank you for your kind words! We’re thrilled that you selected our hotel for your stay in Rome. We eagerly await your return and look forward to welcoming you soon.RegardsPamela ZulloHotel Manager

10/10 – Uitstekend

Anissa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
excellent location, friendly and helpful staff, very clean and nice rooms
6 nachten verbleven in februari 2024
Reactie van PAMELA.ZULLO op 6 apr 2024
Dear Mrs Anissa,Thank you for your kind words! We truly appreciate your feedback and are thrilled that you enjoyed our central location, exceptional service, and newly renovated rooms. We eagerly await your returnRegards Pamela ZulloHotel Manager

10/10 – Uitstekend

Katie

Positief: Netheid, personeel en service en voorzieningen
The staff at this hotel were absolutely incredible and made the stay a delight! The rooms were large and very clean. I would definitely stay here again!
2 nachten verbleven in januari 2024
Reactie van Pamela Zullo op 27 jan 2024
Dear Mrs Katie,Thank you so much for your wonderful feedback. We are so delighted to read your appreciation for the quality of the service provided and the size and cleanliness of our rooms.I will be delighted to share your feedback with all the team.Looking forward to welcoming you in the very near future.have a lovely dayRegardsPamela ZulloHotel Manager

8/10 – Goed

Ricardo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pela 1a vez sendo cliente Gold recebi um Upgrade de quarto! 🙌🙌🙌
2 nachten verbleven in januari 2024
Reactie van Pamela Zullo op 27 jan 2024
Dear Mr Ricardo, Thank you so much for having chosen Palazzo Nainer for stay in the eternal City! we are very happy to read you enjoyed the complimentary upgrade.We are really looking forward to welcoming you soon in the near future.Have a lovely dayPamela ZulloHotel Manager

8/10 – Goed

Shahryar

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel, great area but small room, expected for the area, tasteful remodel
1 nacht verbleven in januari 2024
Reactie van Pamela Zullo op 27 jan 2024
Dear Guest ,Thank you for having chosen our property for your stay in Rome. We have different room categories with different sizes. Please do not hesitate to contact me directly in the occasion of your next stay and I will be delighted to book for you the suitable room and size.Looking forward to welcoming you back, I give you my best regardsPamela ZulloHotel Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect!! Lovely hotel, great location and a very friendly staff!! I highly recommen.
3 nachten verbleven in december 2023
Reactie van PAMELA.ZULLO op 30 dec 2023
Dear Sir and Madame,Thank you so much for your wonderful review!I will be delighted to share your comments with all the fantastic team.We are really looking forward to welcoming you soon and I take this opportunity to wish you a wonderful and happy New year.regardsPamela ZulloHotel Manager

8/10 – Goed

abdulla

Zakenreiziger, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van PAMELA.ZULLO op 30 dec 2023
Dear Mr Abdulla,Thank you for your review! we really hope to welcoming you soon in the very near future for another even better experience with us!Have a wonderful and happy New Year!RegardsPamela ZulloHotel Manager

10/10 – Uitstekend

Eren

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Çok iyi konumda gayet temiz ve düzenli bir otel
2 nachten verbleven in november 2023
Reactie van pamela zullo op 16 dec 2023
Dear Mr Eren,thank you so much for your stellar review!we are very looking forward to welcoming you soonRegardsPamela ZulloHotel Manager

10/10 – Uitstekend

Sarah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was good. Excellent professional and friendly staff
3 nachten verbleven in november 2023
Reactie van pamela zullo op 7 dec 2023
Dear Sarahthank you so much for your stellar review! We are so delighted to read you were so impressed by the top-notch service provided by our great team.we are looking forward to welcoming you soon Best regards and have a lovely dayPamela ZulloHotel Manager

10/10 – Uitstekend

Eric

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, helpful and kind staff! Had a wonderful stay, would highly recommend!
4 nachten verbleven in november 2023
Reactie van pamela zullo op 7 dec 2023
DearEric,Thank you on behalf of my team for your beautiful comments. I will be more than delighted to share them with all the staff.We are looking forward to welcoming you soon.RegardsPamela ZulloHotel manager

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van pamela zullo op 4 nov 2023
Dear Mr john,thank you so much for your feedback! Weare very looking forward to welcoming you back very soon!have a lovely dayPamela ZulloHotel manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2023
Reactie van Pamela Zullo op 3 nov 2023
Dear Sir and Madame,Thank you so much for your stellar review!We are relly looking forward to welcoming you soon in the very near future.RegardsPamela ZulloHotel Manager

10/10 – Uitstekend

mohammad

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean. Excellent location. Staff are very polite and accommodating.
6 nachten verbleven in oktober 2023
Reactie van pamela zullo op 18 okt 2023
Dear Mr Mohammad , thank you so much for your very wonderful review.We are really looking forward to welcoming you in the very near future.RegardsPamela ZulloHotel Manager

10/10 – Uitstekend

Austin, Clermont

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely loved everything about this hotel. The staff was amazing, very attentive to all of our needs. The rooms were amazing and clean. Was able to walk to great restaurants and very walkable to all the main attractions. Will definitely return on our next trip to Rome.
2 nachten verbleven in oktober 2023
Reactie van PAMELA.ZULLO op 28 okt 2023
Dear Mr Austin,thnk you so much for dedicating your time to post your feedback.We are extremely happy to read your appreciation for you stay and in particular about the top notch service received and marvellous and clean rooms. We are looking forward to welcoming you soon in the very bear future.Best regardsPamela Zullo

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel
Lovely hotel with super friendly staff. Very helpful & obliging. Very nice roof top bar with nice views. Great location with good restaurants convenient to hotel. Room was a bit on the small side but would highly recommend this hotel.
6 nachten verbleven in september 2023
Reactie van PAMELA.ZULLO op 28 okt 2023
Dear Mrs Mary,Thank you so much for your stellar review!we are very delighted to read you had an amazing stay with us and thank you for your recommendations.We are really looking forward to welcoming you soon in the very near future.Have a lovely dayPamela ZulloHotel Manager

8/10 – Goed

Kenneth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place in a perfect location ..
5 nachten verbleven in september 2023
Reactie van Pamela Zullo op 16 okt 2023
Dear Mr Kenneth,thank you so much for your review!We are looking forward to welcoming you back for another amazing experience with us!Have a lovely dayPamela ZulloHotel Manager

10/10 – Uitstekend

Vivian

Reisde met een groep
Everyone is very nice! The location is fabulous and the hotel is great. They could improve their breakfast. The front desk staff is amazing and very helpful!
2 nachten verbleven in september 2023
Reactie van Pamela Zullo op 16 okt 2023
Dear Mrs Vivian,thank you so much for you very nice review!I am very delighted to read your appreciation for the service provided and I will for sure share your comments with all the team.We are looking forward to welcoming you in the very near future .Best regardsPamela Zullo

8/10 – Goed

ANTHONY

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Pamela Zullo op 16 okt 2023
Dear Mr Anthony,Thank you very much for your review!We are looking forward to welcoming you soon in the very near future.Best regardsPamela ZulloHotel Manager

10/10 – Uitstekend

Valeria

4 nachten verbleven in augustus 2023
Reactie van Pamela Zullo op 16 okt 2023
Dear Mrs Valeria,thank you so much for your 5 stars reviews!We are really looking forward to welcoming you soon in the very near future.RegardsPamela ZulloHotel Manager

10/10 – Uitstekend

Francois

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tres bonne situation mais surtout le personel
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect stay
It was amazing! Excellent location very comfortable bed, clean and the staff are all friendly.
3 nachten verbleven in augustus 2023
Reactie van pamela zullo op 24 aug 2023
DearSir and Madame,Thank you so much for your stellar review! We are so delighted to read you had a perfect stay! This is our main goal for us and I will be more than delighted to share it with all my great Team.We are really looking forward to welcoming you soon in the very near future for another more than perfect experience with us.Have a lovely dayPamela ZulloHotel Manager

10/10 – Uitstekend

Laura

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Well done!!
Palazzo Nanier is well located for major sights.Room was well appointed and very clean.one of our party was gluten free and every effort was made to accommodate her dietary requirements.Madeleine in breakfast room went above and beyond to check that everything was good for us.Staff very welcoming and helpful.Roof top bar amazing .
7 nachten verbleven in augustus 2023
Reactie van Pamela Zullo op 17 aug 2023
Dear Mrs Laura,thank you so much for your very positive feedback. I will be more than delighted to share it with all the team and we really hope you found here "your home away from home". Looking forward to welcoming you in the very near future, I give you my best regards.Pamela ZulloHotel Manager

10/10 – Uitstekend

DAGOBERTO

3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Paulina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good hotel, the area around is perfect. Very clean, quiet, and very good service
4 nachten verbleven in augustus 2023
Reactie van Pamela Zullo op 10 aug 2023
Dear Paulina,thank you so much for your 5 stars review!We are really looking forward to welcoming you soon!have a lovely dayPamela ZulloHotel Manager

8/10 – Goed

Antonio

Positief: Personeel en service
2 nachten verbleven in juli 2023
Reactie van Pamela Zullo op 10 aug 2023
Dear Mr Antonio,Thank you for your feedback. we really hope to have the chance to host you again in the very near future.Have a lovely dayPamela ZulloHotel Manager

10/10 – Uitstekend

Montserrat

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
El hotel tiene una gran ubicación, las habitaciones de muy buen tamaño , el personal fue súper amable y el desayuno muy completo. El personal Fue siempre muy servicial y amable. Definitivamente volveríamos y lo recomendaríamos .
1 nacht verbleven in juli 2023

10/10 – Uitstekend

julia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel, very friendly staff and walkable to all main attractions.
2 nachten verbleven in juli 2023
Reactie van Pamela Zullo op 10 aug 2023
Dear Mrs. Julia,Thank you for your stellar review! I will be more than delighted to share your comments with the Team!Have a lovely day and we can't wait to welcome you soon to offer an even more memorable experience with us.RegardsPamela ZulloHotel Manager

10/10 – Uitstekend

Erica

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Friendly staff. Cleanliness 10/10
1 nacht verbleven in juli 2023
Reactie van Pamela Zullo op 17 aug 2023
Dear Mrs Erica,Thank you for your stellar review!We are really looking forward to welcoming you soon in the very near future!Have a lovely dayPamela ZulloHotel Manager

6/10 – Redelijk

Chris

Reisde met familie
Positief: Netheid
Hotel is in a great area with an easy walk to the metro. The views from the hotel rooftop bar are amazing and cocktails are definitely delicious although pricey. Overall the price point to stay/eat/drink in this hotel is too expensive for a family. Best for couples.

10/10 – Uitstekend

Carol

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2023
Reactie van PAMELA.ZULLO op 2 jul 2023
Dear Mrs Carol,Thank you for sharing your positive rating of your recent stay with us. I could not be happier that you enjoyed your experience and most important your service expectations were exceeded throughout your stay. I certainly look forward to having you back again!regardsPamela ZulloHotel Manager

10/10 – Uitstekend

Gowri, Corona

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was exceptionally helpful and kind! Madeline, the breakfast staff was super friendly and very accommodating!! The hotel provides a delicious high quality breakfast and super kind staff to accommodate every palate, especially our children’s. Thank you for an amazing stay and extremely clean and beautifully decorated rooms!!
3 nachten verbleven in juni 2023
Reactie van PAMELA.ZULLO op 2 jul 2023
Dear Sir and Madame,Thank you for having chosen to stay at the Palazzo Nainer during your recent visit to Rome and for having taken a few moments to share your experience.I was very glad to learn through your very positive ratings and enthusiastic description that you appreciated the accommodation offered for your stay and special breakfast. I was even more flattered to read that we managed to exceed your expectations with our top notch service.I truly hope you will have many more opportunities to stay with us and we certainly look forward to welcoming you back to the Palazzo Nainer for another unforgettable stay in the Eternal City!Best regards,Pamela ZulloHotel Manager

10/10 – Uitstekend

Alessandro

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We really enjoyed our stay at Palazzo. This is a very nice boutique hotel that is very well located, and you can easily walk everywhere. Whether you are traveling to Rome for shopping or tourism the location is great. From the moment we arrived and were invited to have a welcome drink at the bar, during breakfast in the mornings, until our departure, everyone was very welcoming and friendly. Traveled with family and stayed at the room with bed and sofa bed and the room was very nice and had a great spacious bathroom. Would definitely recommend it.
3 nachten verbleven in april 2023

10/10 – Uitstekend

Angela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel! Great staff, walkable location, tastefully decorated room
2 nachten verbleven in april 2023

10/10 – Uitstekend

Angela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exceptional hotel. The staff is helpful and friendly, the location is central and walkable to everything, beautiful hotel, best breakfast buffet, and lovely quiet room.
1 nacht verbleven in april 2023

10/10 – Uitstekend

Philip, Chicago

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Impeccable rooms. Very comfortable new beds! WONDERFUL people. Awesome breakfast
4 nachten verbleven in maart 2023

8/10 – Goed

Ender

5 nachten verbleven in februari 2023
Reactie van pamela zullo op 16 feb 2023
Dear Mr EnderThank you for your time leaving your review after staying with us. We are looking forward to welcoming you back in the very near future for an even more memorable experience with usbest regradspamela Zullo

10/10 – Uitstekend

Ali

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect
Perfect location, friendly and welcoming and helpful staff, they provided alot of support whenever is needed, clean rooms. Recommended I enjoyed the stay
5 nachten verbleven in januari 2023
Reactie van . op 2 feb 2023
Dear Guest,Thank you very much for your kind wordsOur aim is your satisfactionLooking forward to welcoming you to Palazzo Nainer soonKindest regards,Gianmarco

10/10 – Uitstekend

Anders

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place, great location and very friendly staff. We celebrated our 40th birthday with our kids and were treated like royals, as soon as the staff found out - thank you :-)
3 nachten verbleven in januari 2023
Reactie van . op 2 feb 2023
Dear Guest,Thank you very much for your kind wordsWe hope to welcoming you once again very soonBest regards,Gianmarco

8/10 – Goed

ADRIANA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La atención. Y la ubicación excelentes!!! Muy bonito el hotel. Las amenizadas VIP!
1 nacht verbleven in december 2022
Reactie van Pamela Zullo op 6 jan 2023
Dear Mrs Adriana,Thank you so much for providing your feedback after your stay with us! we are so glad to read your appreciation for our very central location and the service provided. We are really looking forward to welcoming you soon in the very near future for another unforgettable stay.Have a lovely dayPamela ZulloHotel Manager

10/10 – Uitstekend

Carlos

4 nachten verbleven in december 2022
Reactie van Pamela Zullo op 6 jan 2023
Dear Mr Carlos,Thank you so much for your stellar review! We are so delighted to read how much you appreciated your stay with us! We are really looking forward to welcoming you soon in the very near future.Have a lovely dayPamela ZulloHotel Manager

10/10 – Uitstekend

Andrea

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel fantastico a pochi metri da piazza del Popolo. Colazione a buffet eccellente ricca sia nel dolce che nel salato. Cameriera fantastica impeccabile Magdaleine.
Reactie van Pamela Zullo op 6 jan 2023
Gentilissimo Sig.Andrea,grazie infinite per aver condiviso la sua esperienza! Siamo molto lieti di leggere il suo apprezzamento per ogni aspetto del suo soggiorno. Sperando di poterLa ospitare nuovamente nel nostro hotel, Le auguro una meravigliosa giornata.Cordiali salutiPamela ZulloHotel Manager

10/10 – Uitstekend

Frau

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ein toller Aufenthalt in einem schönen Palazzo
Super zentral gelegen, alles fussläufig erreichbar (Sehenswürdigkeiten, Fussgängerzone, Lokale. Schöne Deko, sehr clean, kleiner Frühstücksbereich mit großer Auswahl am Buffet, inkl Bestellmöglichkeit (v div Kaffee, Tea, Omlette, Eiergerichte, ...), sehr sauber, es duftet gut, sehr gutes und freundliches Service, wenig los, angenehm leise, hatten tolle Dachterrasse mit herrlichen Ausblick, ...
2 nachten verbleven in december 2022
Reactie van Front Desk Office op 27 dec 2022
Vielen Dank für Ihre wunderbare Bewertung

10/10 – Uitstekend

Homyra

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What an incredible staff! We really enjoyed our stay in our beautiful room in a gorgeous street. Although the street below was very noisy all night long we would still stay again because the hotel is very clean, beautifully decorated and most of all because of the amazing staff.
3 nachten verbleven in november 2022
Reactie van Roberto - Front Desk Office op 12 dec 2022
We are very happy for your nice review.Come back to see us soon!

8/10 – Goed

anthony

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was well located and stay was accommodating. Slight issue at check in, room was extremely warm and ac took almost 24hrs to function properly. Also, there were little spiders crawling on the walls because cleaning staff had left the terrace door opened when preparing for the room (so they said). unfortunately nothing was done concerning this issue, and had to rid of them ourselves.
4 nachten verbleven in augustus 2022
Reactie van pamela zullo op 14 sep 2022
Dear Mr Anthony,Many thanks for your review. It is great to read that you enjoyed our location and that our staff was able to assist you with warm hospitalityWe do apologize for any inconvenience experienced during your stay.We promise our guests a singular Palazzo Nainer luxury experience, and we will use your comments to ensure that we are continually working to achieve that ideal. We are really looking forward to welcoming you soon in the very near future for an even better experience!RegardsPamela ZulloHotel Manager

10/10 – Uitstekend

Paul-Émile

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2022
Reactie van Pamela zullo op 14 sep 2022
Dear Mr Paul Emile,We are grateful for such a wonderful review - thank you. It is always wonderful to read when we exceed our guest’s expectations.I will be sure to share your great rating with the entire team here at the hotel. I look forward to welcoming you back in the near futureRegardsPamela ZulloHotel manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect location, great staff...everything was perfect
2 nachten verbleven in augustus 2022
Reactie van pamela.zullo op 25 aug 2022
Dear Sir and Mandame,Thank you so much for leaving us such wonderful review!I will be more than delighted to share your comments with all the Team!We really hope to have the chance to welcoming you very soon in the very near future.RegardsPamela ZulloHotel Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel and very well located. The rooms are very nice and comfortable. The only thing I would have liked to have differently is that the rooftop bar opened 17:30 and it wasn´t even possible to go out there and sit in the sun before that.
3 nachten verbleven in juli 2022
Reactie van pamela zullo op 18 aug 2022
Dear Sir and Madame, Thank you for taking the time to share your feedback afte ryour stay with us! We are pleased to read how much you appreciated our locations and very comfortable accommodations! It is always wonderful to read when we exceed a guest’s expectations. Thank you for your note about our rooftop's opening hours. Your feedback is really important to us to improve the quality of services offered to our valuable Guests. I will for sure share your comments with the Management . We hope to have the opportunity to welcome you back in the near future. Regards Pamela Zullo Hotel Manager

2/10 – Ontzettend slecht

Jongchan

6 nachten verbleven in augustus 2022
Reactie van pamela zullo op 25 aug 2022
Dear Mr and Mrs Jongchan,Thank you for having chosen our property for your stay in Rome.We are so surprised to read about your very negative rating left without comments. I personally meet you during your stay and we offered the best assistance and top notch service for any of your request and you confirmed everything was great. We were also delighted to offer you complimentary breakfast to make you experience our wonderful buffet with your family.I remain at your disposal if you wish to discuss in detail abour the reason of your rating which we wish was incidentally inserted as mistake.We wish to have the chance to welcoming you again.Best regardsPamela ZulloHotel Manager