1 slaapkamer, geluiddichte muren, gratis babybedden, extra bedden

Beoordelingen van Americas Best Value Inn Wenona

2 out of 5
Americas Best Value Inn Wenona
5 Cavalry Dr, Rutland, IL

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 74 van 272 beoordelingen" "
Gastenscore: 8 - Goed. 87 van 272 beoordelingen" "
Gastenscore: 6 - Redelijk. 70 van 272 beoordelingen" "
Gastenscore: 4 - Matig. 18 van 272 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 23 van 272 beoordelingen" "

7,4/10

Netheid

8,0/10

Personeel en service

6,4/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Adolfo

Positief: Netheid
1 nacht verbleven in mei 2024

8/10 – Goed

Laurie

Reisde met partner
Positief: Personeel en service
A good place to stay for the price. Stafff friendly and helpful.
1 nacht verbleven in april 2024
Reactie van Nick B op 9 apr 2024
Thank you for your positive feedback! We're glad to hear that you found our hotel to be a good value for the price and that you experienced friendly and helpful service from our staff. Providing excellent service and accommodations at an affordable price is our goal, and we're delighted that we could meet your expectations.We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Thank you for choosing to stay with us!

10/10 – Uitstekend

Chevelle

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was very clean
1 nacht verbleven in maart 2024
Reactie van Nick B op 7 mrt 2024
Thanks you for staying with us. We are glad you enjoyed your stay with us.

10/10 – Uitstekend

Ken

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Nick B op 27 feb 2024
Thanks for taking time to review us. I am glad you enjoyed your stay with us. We hope to see you soon!

8/10 – Goed

Erika

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Nick B op 12 feb 2024
Thanks for taking time to review us. We are glad that you enjoyed your stay with us.

4/10 – Matig

Jennifer

Reisde met partner
Negatief: Netheid, voorzieningen
1 nacht verbleven in januari 2024
Reactie van Nick B op 23 jan 2024
Thanks for taking time to sharing your reviews. Please accept my apologies for not meeting your needs. We thrive to serve to serve each of our guest but looks like we have fail in your case. We hope you will give us another chance to serve you.

2/10 – Ontzettend slecht

Nancy

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I've been staying at this hotel for around 25 yrs as it is located near my family. It was never a great hotel but in the past 2 years it's really gone downhill. The carpeting in the room was so disgusting with stains everywhere that I kept my shoes and socks on the whole time. The bed linens and towels are also very old and stained and the pillows are awful. Everything appears to be falling apart and the same since the very first time I stayed here 25 years ago. It doesn't look like anything has been cleaned or updated. There didn't appear to be more than maybe 3-4 other people staying there and the property is in serious need of a renovation. It looks like a family runs the place but the gentleman who normally runs the front desk was not around and I guess maybe his young children are managing the check in and check out. The girl had to be woken up to check us out. It was definitely not worth $70.75 a night. We won't be staying there again. I'd rather pay more and make the drive to the Peru area. It was sad and depressing.
4 nachten verbleven in december 2023
Reactie van Nick B op 28 dec 2023
Thanks for taking time to review us. Please accept my apologies for not meeting your needs. We are in process of ordering new products. We hope you will give us another chance to serve you in future.

10/10 – Uitstekend

Stephanie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone we encountered were super nice and helpful. Me and my sister stayed there so I could visit my family all the staff and owners were awesome and super helpful and friendly.
2 nachten verbleven in december 2023
Reactie van Nick B op 12 dec 2023
Thanks for taking time to review us. We are glad that you enjoyed your stay with us. We hope to serve you again soon!!

2/10 – Ontzettend slecht

henry

Zakenreiziger
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
These guys are cheap. It is clean and safe. But many things dont work and they do not provide the breakfast they used to. They need to STEP IT UP on the details. Thats what people remember.
1 nacht verbleven in november 2023
Reactie van Nick B op 4 dec 2023
Thanks for sharing your disappointment with us. Please accept my apologies for not meeting your needs. We hope to serve again in future.

2/10 – Ontzettend slecht

emily

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
People were nice however, we booked a smoking room and paid 50 additional for such and werent given it or provided reimbursement. The shower rod was hanging off the wall, the towel bar also, the ac/heat did not work, we were not offered any other accommodations or refund!!! And are now given the runaround.
2 nachten verbleven in november 2023
Reactie van Nick B op 12 nov 2023
Hello, Please accept my apologies for not meeting your needs. I am glad to let you know that we have fixed the issues that you mentioned here. We hope you will give us another chance to serve you.

6/10 – Redelijk

Cynthia

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
This hotel is in my top list of dirty hotels. Stained sheets, dirty walls,floor, bathroom mirror. It’s old, run down, noisy and just overall not a place I’d stay again. King bed with 3 flat half sized pillows
1 nacht verbleven in november 2023
Reactie van Nick B op 11 nov 2023
Hi Cynthia, Please accept my apologies for not meeting your needs. This is not our normal practice. I will give extra training to our housekeeper to avoid future issues.

2/10 – Ontzettend slecht

Carl

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pieces of the tub were broken and it did not have a drain plug. Room was not clean and bath towels were already stained. Entire family was working the front desk and they acted like guests are a burden.
7 nachten verbleven in oktober 2023
Reactie van Nick b op 8 nov 2023
Hi Carl, We really severing each of guests but I am sorry you feel that way. I will talk to our front desk and give them extra training to avoid any issue.

8/10 – Goed

Laurel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stayed two nights, the property is clean and the staff very accommodating. Nights were were quiet, bed was very comfortable.
2 nachten verbleven in oktober 2023
Reactie van Nick B op 29 okt 2023
Thanks for taking time to review us. We glad you enjoyed your stay with us. We hope to serve you soon!!

2/10 – Ontzettend slecht

Leah

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very gross
The sheets, blankets, and towels were stained. The mini fridge has pink juice spilled all over inside the door and the room smelt like pee and smoke. Also there’s no elevator.
1 nacht verbleven in oktober 2023
Reactie van Guest Relations op 28 okt 2023
Dear Leah,We regret reading your review, as it is not indicative of our usual standards. Our team works hard to maintain the highest standards, and we are disappointed that we were unable to meet all of your expectations. However, we will use your review as a point of reference for improvement for our team. We appreciate your feedback and look forward to showing you a much more enhanced guest experience in the future.

4/10 – Matig

Andrew

Zakenreiziger
Negatief: Personeel en service
Dated and bad breakfast
Dated hotel Breakfast is bad
4 nachten verbleven in oktober 2023
Reactie van Nick B op 20 okt 2023
Thanks for taking time to review us. Please accept my apologies for not meeting your needs. We hope you will give us another chance to serve you.

4/10 – Matig

Geverifieerde reiziger

Pay a little more and go elsewhere.
We stayed for 5 days, 4 nights. Every morning, the breakfast was awful. The milk was spoiled and smelled foul. The cereal was extremely stale. The waffle mix was basically colored water. In the room, you have to rearrange things just to be able to plug in the microwave. The tubs are extra small and the rags and towels all had stains on them, I’m glad I bring my own. The bed was ok for comfort and I did notice a small stain on the blanket but not the sheets. The sheet did have a fist sized hole in it though. Overall, would not recommend unless it’s a last resort type situation. It is the cheapest in the area though.
4 nachten verbleven in september 2023
Reactie van Nick B op 12 okt 2023
Hello, Thanks for staying with us. Please accept my apology for not meeting your needs. This is not our normal practice. We hope you will give us another chance to serve you.

10/10 – Uitstekend

Jansy

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy parking nice area
1 nacht verbleven in augustus 2023
Reactie van kp op 20 aug 2023
Good morning Jansy, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

2/10 – Ontzettend slecht

Elizabeth R

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We arrived 10 minutes after booking via Expedia. No one came to the door, no one answered the phone for me, my husband nor expedia. Then they denied my request for a refund saying I was a no show. I was absolutely not a no show, I came about 10 min after booking and no one would come to the glass nor answer the phone. We used the phone they said to and it sent it directly to voicemail. We knocked on the door and on the lobby glass. We hollered, and called the hotel from our own phones all before reaching out to the help team at Expedia. Once I reached out them the Expedia rep attempted to call them and no one answered.  We had to travel another 30 min down the road and get a different, more expensive room later in our trip than we wanted because they refused to come to the door, answer their phone, or give us a room. What ultimately happened was theft because they took our money but REFUSED to provide the service they said they would.  It is unacceptable for them to deny my refund and unacceptable that after seeing the conversation I had with Expedia's rep they would accept the hotels refusal to refund as a case closed and allow this to happen to your customer. The entire situation is awful customer service.
1 nacht verbleven in augustus 2023
Reactie van Nick B op 8 nov 2023
Please accept our apologies for not meeting your needs. We have been answering the phone calls ever after mid night. We checked you in as No-show. We hope you will give us another chance to serve you.

10/10 – Uitstekend

robert and nancy

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Kp op 14 aug 2023
Good Evening Robert and Nancy, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

6/10 – Redelijk

Geverifieerde reiziger

Our stay was good except for vacuuming outside our door before 8am. Room old, but mostly clean, ac worked, quiet.
1 nacht verbleven in augustus 2023
Reactie van kp op 7 aug 2023
Good Morning Sir, I apologize my staff did not exceed your expectations. I want all guests to have an enjoyable experience when they make the decision to stay with us. I assure you this issue has been addressed and will not happen again. Thank you for your time. Regards Americas Best Value Inn

4/10 – Matig

Jason

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Door to the room did not lock. Found a bug in the room. Toilet did not flush well. Bathroom door knob did not work properly.
2 nachten verbleven in juli 2023
Reactie van kp op 1 aug 2023
Good Morning Sir, I apologize my staff did not exceed your expectations. I want all guests to have an enjoyable experience when they make the decision to stay with us. I assure you this issue has been addressed and will not happen again. Thank you for your time. Regards Americas Best Value Inn

2/10 – Ontzettend slecht

Mayra

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Es un lugar muy sucio y el personal descortés
2 nachten verbleven in juni 2023
Reactie van kp op 30 jul 2023
Good Morning Sir, I apologize my staff did not exceed your expectations. I want all guests to have an enjoyable experience when they make the decision to stay with us. I assure you this issue has been addressed and will not happen again. Thank you for your time. Regards Americas Best Value Inn

10/10 – Uitstekend

Diana

2 nachten verbleven in juli 2023
Reactie van kp op 25 jul 2023
Good Evening Diana, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

10/10 – Uitstekend

William

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
We liked the location and had stayed there previously but we found it is no longer Super 8 and found it has deteriorated quite a bit. Plumbing to shower and drain very corroded as was the shower head. The trim was gone. Base in bath was not clean. Television did not work properly! Breakfast was quite skimpy with little selection. Disappointing!
1 nacht verbleven in juli 2023
Reactie van kp op 26 jul 2023
Good Evening Diana, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

10/10 – Uitstekend

Diana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van kp op 25 jul 2023
Good Evening Diana, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

8/10 – Goed

Rachel

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Quiet and clean-ish
If you are looking for a quiet place to sleep this is the spot. Overall, clean, basic, carpet a little sticky, but other than that, it's good stay for the price.
1 nacht verbleven in juni 2023
Reactie van kp op 5 jun 2023
Good Morning Rachel, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

10/10 – Uitstekend

Greg

1 nacht verbleven in mei 2023
Reactie van kp op 8 jun 2023
Good Morning Greg, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

10/10 – Uitstekend

Sabrina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff cmand clean room
1 nacht verbleven in april 2023
Reactie van kp op 1 mei 2023
Good Evening Sabrina, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

10/10 – Uitstekend

WILLIAM

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Manager was very friendly upon check in and came to our room to put more liquid soap in the dispenser, great service!
1 nacht verbleven in april 2023
Reactie van kp op 26 apr 2023
Good Evening William, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Avoid
Very dated. Beds are old and uncomfortable. I would avoid staying here.
1 nacht verbleven in maart 2023
Reactie van kp op 3 apr 2023
Good Evening sir, I apologize my staff did not exceed your expectations. I want all guests to have an enjoyable experience when they decide to stay with us. I assure you this issue has been addressed and will not happen again. Thank you for your time. Regards Americas Best Value Inn

4/10 – Matig

John

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2023
Reactie van kp op 2 apr 2023
Good Morning Mr. John, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

6/10 – Redelijk

Adriana

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Don’t count on their breakfast.
Both days, breakfast was stale bread, stale corn flakes, the juice was also old, nothing was refilled…there was no one to attend to it…really bad, needs better cleaning too. Some lights did no work in the room…Wi-Fi was great.
2 nachten verbleven in maart 2023
Reactie van kp op 20 mrt 2023
Good Morning, Adriana, I apologize my staff did not exceed your expectations. I want all guests to have an enjoyable experience when they make the decision to stay with us. I assure you this issue has been addressed and will not happen again. Thank you for your time. Regards Americas Best Value Inn

8/10 – Goed

Robert

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in maart 2023
Reactie van kp op 19 mrt 2023
Good Morning Robert, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

8/10 – Goed

Kimberly

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in maart 2023
Reactie van kp op 18 mrt 2023
Good Morning Kimberly, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

10/10 – Uitstekend

Kala

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Clean and Quiet
Very clean Nice and quiet
1 nacht verbleven in maart 2023
Reactie van kp op 17 mrt 2023
Good Evening Kala, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stay here!
Fantastic overnight! Remote area with 2 gas stations, 2 fast food places and the Omega, a Mexican restaurant/bar with slots next door. Soundproof and spotless room, the bathroom was most impressive, even the floor shined! Clean everything…lobby, hallways, stairs, beds. Their housekeeping staff deserves 10 stars!!! Stay here!
1 nacht verbleven in maart 2023
Reactie van kp op 3 mrt 2023
Good Morning Linda, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

10/10 – Uitstekend

Diane

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Netheid
1 nacht verbleven in februari 2023
Reactie van kp op 13 feb 2023
Good Evening Sir, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

4/10 – Matig

Tamara

1 nacht verbleven in februari 2023
Reactie van Kp op 6 mrt 2023
Good Morning Sir, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

6/10 – Redelijk

Stephanie

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Very nice staff
1 nacht verbleven in januari 2023
Reactie van kp op 11 jan 2023
Good Morning Stephanie, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

4/10 – Matig

Cara

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
There were stains on the bed spread and urine stains on the toilet.
Reactie van kp op 6 jan 2023
Good Morning Sir, I apologize my staff did not exceed your expectations. I want all guests to have an enjoyable experience when they make the decision to stay with us. I assure you this issue has been addressed and will not happen again. Thank you for your time. Regards Americas Best Value Inn

6/10 – Redelijk

Jenny

1 nacht verbleven in december 2022
Reactie van kp op 25 dec 2022
Good Evening Sir, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) America's Best Value Inn.

10/10 – Uitstekend

John

1 nacht verbleven in december 2022
Reactie van Kp op 6 mrt 2023
Good Morning John, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

6/10 – Redelijk

Curtis

Reactie van kp op 6 nov 2022
Good Morning Sir, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

10/10 – Uitstekend

Christopher

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is aged but clean. Very nice personal.
1 nacht verbleven in november 2022
Reactie van kp op 5 nov 2022
Good Morning Sir, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

2/10 – Ontzettend slecht

Rick

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Did not like anything. The bathroom was so dirty and discusting. Guard on the air unit was broken.
1 nacht verbleven in oktober 2022
Reactie van kp op 17 okt 2022
Good Morning Sir, I apologize my staff did not exceed your expectations. I want all guests to have an enjoyable experience when they make the decision to stay with us. I assure you this issue has been addressed and will not happen again. Thank you for your time. Regards Americas Best Value Inn

10/10 – Uitstekend

Gerald

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good clean property next to the highway
1 nacht verbleven in oktober 2022
Reactie van kp op 17 okt 2022
Good Morning Sir, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

6/10 – Redelijk

Matthew

Zakenreiziger
1 nacht verbleven in september 2022
Reactie van kp op 18 sep 2022
Good Evening Matthew, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

10/10 – Uitstekend

KIERSTEN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Outstanding!
I greatly enjoyed this hotel. Waffles at breakfast, excellent employee on staff, and wonderful room. Excellent price too! Very impressed.
1 nacht verbleven in september 2022
Reactie van kp op 15 sep 2022
Good Morning Kiersten, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

10/10 – Uitstekend

jose

2 nachten verbleven in september 2022
Reactie van kp op 6 mrt 2023
Good Morning Jose, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2022
Reactie van kp op 6 mrt 2023
Good Morning Mary, First of all, thank you so much for your response. Feedback, whether positive or negative is helpful to me and my staff. Our staff is delighted to read that our commitment to cleanliness and friendly hospitality made for a pleasant visit with us. We look forward to welcoming you back again. Thank you, Kp Patel (Gen. Manager) Americas Best Value Inn.