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Beoordelingen van Days Inn by Wyndham Rutland/Killington Area

2.5 out of 5
Days Inn by Wyndham Rutland/Killington Area
401 US-7, Located At The Junction Of Us 4 And Us 7, Rutland, VT

Beoordelingen

6,4
Gastenscore: 10 - Uitstekend. 186 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 286 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 216 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 165 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 149 van 1002 beoordelingen" "

6,2/10

Netheid

7,4/10

Personeel en service

6,0/10

Voorzieningen

6,0/10

Staat van de accommodatie en faciliteiten

6,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Een eenvoudig maar schoon hotel. Ruime kamers, maar kleine bedden.
3 nachten verbleven in juli 2019
Reactie van GM/Days Inn Team op 26 jul 2019
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Uitstekend

Brenda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was convenient for me and the staff was really nice. They are currently working on the top floor. I would definitely stay there again.
3 nachten verbleven in mei 2024

4/10 – Matig

Amber

Negatief: Netheid, personeel en service
Definitely needs an upgrade. People are sketchy. I can tell this hotel is used to house homeless. Didn’t feel safe. Hotel is dirty
1 nacht verbleven in mei 2024
Reactie van Property Manager op 9 mei 2024
Thank you for choosing to stay with us. We apologies for the inconvenience caused during your stay with us. I have personally addressed this with our housekeeping staff to ensure this won't happen again. We already renovating the property, all our facilities will update.

8/10 – Goed

Tiffany

1 nacht verbleven in mei 2024

8/10 – Goed

Danny

1 nacht verbleven in april 2024
Reactie van Property Manager op 19 mei 2024
Thank you for choosing to stay with us. Your business is very important to us and we hope to see you again.

2/10 – Ontzettend slecht

Christine

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
After 5pm the people that live at the hotel come home anf they are loud. The room had NO door lock. The place was extremely dirty. Awful! Will NEVER stay here again.
1 nacht verbleven in april 2024
Reactie van Property Manager op 28 apr 2024
Thank you for choosing to stay with us. We apologies for the inconvenience caused during your stay with us. we will look into those maintenance issues immediately. Your business is very important to us and we hope to see you again

4/10 – Matig

Donna

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was ok. It was very loud and even though we booked a non smoking room you could still smell it. The adjoining rooms were supposed to be non smoking but there was still smoking.
3 nachten verbleven in april 2024
Reactie van Property Manager op 19 apr 2024
Thank you for choosing to stay with us. We apologies for the inconvenience caused during your stay with us. Our property is “Non-Smoking” hotel, sometimes it happened from the Guests. We strictly follow our rules. Once we noticed we warned them immediately. We look forward to serving you again in the future.

8/10 – Goed

K-C

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We checked in. Staff was friendly. Place was clean. Breakfast options could be added to.
1 nacht verbleven in april 2024
Reactie van Property Manager op 17 apr 2024
Thank you for choosing to stay with us and for your appreciation on our property and staff. We have taken note of your valuable comments and will review the breakfast menu and make some changes. It is always a pleasure to receive positive feedback. We look forward to serving you again in the future.

2/10 – Ontzettend slecht

Timothy

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
This property is being managed improperly from a repair and mantenance perspective. Simple things like replacing mildewed caulk around the tubs wòuld go a long way and vacuuming the hall carpets with carpet fresh to reduce the musty odor. We requested and received a cancellation on the spot in favor of another hotel. Our travel companion returned to her room after a local concert and decided she could not stay as well and drive home...a 4 hr trip.
1 nacht verbleven in april 2024
Reactie van Property Manager op 17 apr 2024
We apologies for the inconvenience caused during your stay with us. We are in the process of renovating the property for improving the better experience for our future guests. I have personally addressed this with our housekeeping staff.

8/10 – Goed

Marie

1 nacht verbleven in april 2024
Reactie van Property Manager op 12 apr 2024
Thank you for choosing to stay with us. Your business is very important to us and we hope to see you again.

6/10 – Redelijk

Michael

Zakenreiziger, Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Our room was recently remodeled so it was clean. The area around the entrance to our room was cluttered with dozens of old chairs stacked along the sidewalk to the holtel which did not have a working security door. Anyoine could have walked in. There were also dozens of wall mirrors , broken glass and complete , that were leaning against the wall along the sidewalk to our section. Dumpsters were lined up along the edge of the parking area full of old mattresses and storage pods were lined up also. I felt that prices were inflated because of the solar eclipse visitors. We picked this place because of the Wyndham name and lack of availability at other places. We were there because of a weekend long event for our young grandson.
1 nacht verbleven in april 2024
Reactie van Property Manager op 12 apr 2024
Thank you for choosing to stay with us. We apologize for the inconvenience caused during your stay with us.We are in the process of renovating the property for improving the better experience for our future guests. We will work hard and improve our property according to Guest’s requirements. Your business is very important to us and we hope to see you again

2/10 – Ontzettend slecht

John

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Not a property I would recommend.
3 nachten verbleven in april 2024
Reactie van Property Manager op 12 apr 2024
Thank you for choosing to stay with us. Your business is very important to us and we hope to see you again.

2/10 – Ontzettend slecht

Sasha

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The entire back half of the hotel where I was staying was under construction. They Started work at 7 AM and the front desk ignored us when we asked what was going on they outright denied that it was happening. Would not stay here ever again.
1 nacht verbleven in april 2024
Reactie van Property Manager op 12 apr 2024
Thank you for choosing to stay with us. We apologize for the inconvenience caused during your stay with us.We are in the process of renovating the property for improving the better experience for our future guests. Under the renovation process some time it’s not in our control. Sorry for the inconvenience caused for you. I apologize on behalf of our front desk.

6/10 – Redelijk

Joseph

Positief: Personeel en service
1 nacht verbleven in april 2024
Reactie van Property Manager op 12 apr 2024
Thank you for choosing to stay with us. Your business is very important to us and we hope to see you again.

8/10 – Goed

Gizem

Positief: Personeel en service
Negatief: Netheid
Bathroom tub was very dirty bit other than that everything was good. Breakfast might be tiny bit better but ok well. I will take it. I would come back here bc it is cheaper and close to killington
2 nachten verbleven in april 2024
Reactie van Property Manager op 12 apr 2024
Thank you for choosing to stay with us and giving high rating. We are very sorry to learn that you were unhappy during your recent stay. I have personally addressed this with our housekeeping staff to ensure this won't happen again. Your business is very important to us and we hope to see you again.

10/10 – Uitstekend

Marlene

1 nacht verbleven in april 2024
Reactie van Property Manager op 26 apr 2024
Thank you so much for giving Five star rating and sharing your experience in recent stay with us. Your feedback is greatly appreciated. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. We look forward to serving you again in the future.

2/10 – Ontzettend slecht

Nicholas

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just overall terrible.
1 nacht verbleven in maart 2024
Reactie van Property Manager op 12 apr 2024
We apologies for the inconvenience caused during your stay with us. I have personally addressed this with our housekeeping staff to ensure this won't happen again

2/10 – Ontzettend slecht

Carl

Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
À déconseillé, sale, désuet, l’immeuble est en chute libre….plus jamais pour nous.
2 nachten verbleven in maart 2024
Reactie van Property Manager op 12 apr 2024
We apologies for the inconvenience caused during your stay with us. I have personally addressed this with our housekeeping staff to ensure this won't happen again.

6/10 – Redelijk

Thomas

Reisde met partner
Positief: Personeel en service, voorzieningen
1 nacht verbleven in maart 2024
Reactie van Property Manager op 12 apr 2024
Thank you for choosing to stay with us. Your business is very important to us and we hope to see you again.

8/10 – Goed

Teresa

Reisde met familie
Hotel was under reconstruction so it was a bit of a mess. Vending machines were empty the entire stay, even after reporting to front desk. The info book was full of green and black mold and pages were stuck together. 1/2 way through a 5 min shower I began losing hot water. The door to outside would not close properly and therefore was unlocked all the time. On a positive note all staff seemed pleasant and helpful.
2 nachten verbleven in maart 2024
Reactie van Property Manager op 1 apr 2024
Thank you so much for giving High Rating, appreciation on our staff and sharing your experience in recent stay with us. Your feedback is greatly appreciated. We apologies for the inconvenience caused during your stay with us. I have personally addressed this with staff. We look forward to serving you again in the future.

8/10 – Goed

Frank, Somerset

1 nacht verbleven in maart 2024
Reactie van Property Manager op 19 apr 2024
Thank you for choosing to stay with us and giving high rating. Your business is very important to us and we hope to see you again.

8/10 – Goed

Anthony

Positief: Personeel en service, voorzieningen
Good continental Breakfast, Convenience location, close to Killington, good shopping and restaurants nearby.
2 nachten verbleven in maart 2024
Reactie van Property Manager op 1 apr 2024
Thank you so much for the fantastic review by giving High Rating and sharing your experience in recent stay with us. Your feedback is greatly appreciated. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. We look forward to serving you again in the future.

8/10 – Goed

Paul Sam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quick check in and no issues
1 nacht verbleven in maart 2024
Reactie van Property Manager op 27 mrt 2024
Thank you for choosing to stay with us. We look forward to serving you again in the future.

2/10 – Ontzettend slecht

Barbara Guyette

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First the property is just in a state of disrepair. I had to get ready for a funeral and did not have time for the maintenance man. The extremely rude manager said she'd give us a small rebate but that never happened and of course she was not to be seen at check out. The assistant manager was extremely aggressive to me - a 65 year old woman and my 29 year old daughter. Despite us telling them not to send the maintenance man until we were gone. They sent him anyway with this assistant manager who put his hands on the door making it impossible to shut and was actually yelling at ME! Run, do not stay here. Breakfast and coffee are terrible. Just go to Comfort Inn or the Hampton inn and Expedia, you should remove them from your offerings. You do not want to represent this business.
2 nachten verbleven in februari 2024
Reactie van Property Manager op 27 mrt 2024
We apologies for the inconvenience caused during your stay with us. For your kind information our property is not a state of disrepair. We are started renovate the property, we all ready completed the parking area. I apologize on the behalf our crew.

6/10 – Redelijk

George

2 nachten verbleven in maart 2024
Reactie van Property Manager op 12 apr 2024
Thank you for choosing to stay with us. Your business is very important to us and we hope to see you again.

8/10 – Goed

yana

Zakenreiziger
Positief: Personeel en service
Everything was good
1 nacht verbleven in maart 2024
Reactie van Property Manager op 19 mrt 2024
Thank you for choosing to stay with us and high rating about the property. We look forward to serving you again in the future.

8/10 – Goed

Eric

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Heard horror stories. It was great
1 nacht verbleven in februari 2024
Reactie van Property Manager op 19 mrt 2024
Thank you for choosing to stay with us. I have personally addressed this with our housekeeping staff. We look forward to serving you again in the future.

8/10 – Goed

Anthony

Positief: Netheid, voorzieningen
Overall it was a good stay, quiet and convenient.
2 nachten verbleven in februari 2024
Reactie van Property Manager op 13 mrt 2024
Thank you so much for high rating, appreciation on our property. Your feedback is greatly appreciated. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. We look forward to serving you again in the future

6/10 – Redelijk

maria

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Property Manager op 13 mrt 2024
Thank you for choosing to stay with us, We look forward to serving you again in the future.

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Handy spot to stay for a show at the Paramount Theater.
1 nacht verbleven in maart 2024
Reactie van Property Manager op 11 mrt 2024
Thank you so much for giving Five Star Rating. Your positive feedback is greatly appreciated. It helps in our continuous effort to make sure each and all guests stay is as enjoyable and comfortable as possible. We look forward to serving you again in the future.

6/10 – Redelijk

Travis

Reisde met een groep, Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
There was a huge pile of trash bags, close to 75 bags, behind the building near our entrance. The back entrance door was broken so it did not lock. The pool/rec area was closed for most of the day, only open early morning and late afternoon.
2 nachten verbleven in februari 2024
Reactie van Property Manager op 6 mrt 2024
Thank you for choosing to stay with us, Please accept our sincere apologies for the inconvenience caused during your stay with us. I have personally addressed this with our housekeeping staff, we have maintenance time for pool every day at the we close. We look forward to serving you again in the future.

8/10 – Goed

Lisa

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect overnight stop for two day ski trip.
1 nacht verbleven in februari 2024
Reactie van Property Manager op 4 mrt 2024
Thank you for choosing to stay with us and appreciation on our property. We look forward to serving you again in the future.

6/10 – Redelijk

Sonia

Positief: Personeel en service
Negatief: Netheid
3 nachten verbleven in februari 2024
Reactie van Property Manager op 1 mrt 2024
Thank you for choosing to stay with us. Your business is very important to us and we hope to see you again.

2/10 – Ontzettend slecht

Amber

Reisde met een groep, Zakenreiziger, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This property was filthy. What looked like vomit was all over the mattress covers and wall. Holes in curtains, heater was broken, I went to the store and bought cleaners before using the shower. No sprinkler system, outside doors were kept unlocked, pool was gross when it was opened. Piles of trash outside the building. If I were Expedia I would promptly remove this property from my website.
2 nachten verbleven in februari 2024
Reactie van Property Manager op 28 feb 2024
Thank you for choosing to stay with us, We apologies for the inconvenience caused during your stay with us. I have personally addressed this with our housekeeping staff. we already started renovation the property. We look forward to serving you again in the future.

4/10 – Matig

Darren

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms were large and spacious! But outdated, worn and very dirty! Stains on walls curtains floors walls and light fixtures! Rooms have lacked proper maintenance and cleaning for a ling time! Would not recommend.
2 nachten verbleven in februari 2024
Reactie van Property Manager op 28 feb 2024
Thank you for choosing to stay with us, We apologies for the inconvenience caused during your stay with us. I have personally addressed this with our housekeeping staff. we already started renovation the property. We look forward to serving you again in the future.

10/10 – Uitstekend

Theresa

1 nacht verbleven in februari 2024
Reactie van Property Manager op 27 mrt 2024
Thank you for choosing to stay with us and Five star rating. Your positive feedback is greatly appreciated. We value your feedback and thank you for choosing our property for your accommodation needs. We look forward to serving you again in the future.

6/10 – Redelijk

John

2 nachten verbleven in februari 2024
Reactie van Property Manager op 27 mrt 2024
Thank you for choosing to stay with us. We look forward to serving you again in the future.

6/10 – Redelijk

Kathryn

Reisde met een groep, Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Needs to be updated. It’s so old and dingy. A little on the dirty side. Great location for skiers though and kids enjoyed the pool.
3 nachten verbleven in februari 2024
Reactie van Property Manager op 21 feb 2024
Thank you for choosing to stay with us and appreciation on pool and location. We apologies for the inconvenience caused during your stay with us. I have personally addressed this with our housekeeping staff. Soon we are planning renovate the property. Already we done the parking area.

8/10 – Goed

Matthew

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Every soda and stack machine was broken
1 nacht verbleven in februari 2024
Reactie van Property Manager op 21 feb 2024
Thank you for choosing to stay with us. We apologies for the inconvenience caused during your stay with us. I have personally addressed this with our housekeeping staff.

10/10 – Uitstekend

Sean, Brooklyn

2 nachten verbleven in februari 2024
Reactie van Property Manager op 27 mrt 2024
Thank you for choosing to stay with us and Five star rating. Your positive feedback is greatly appreciated. We value your feedback and thank you for choosing our property for your accommodation needs. We look forward to serving you again in the future.

6/10 – Redelijk

Anne

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not the nicest hotel
Quite the Dump. Clock didn’t work, tv was horrible. Bed was comfortable. There were little black bugs in the bathroom. Gross. Couldn’t wait to get out of there.
2 nachten verbleven in februari 2024
Reactie van Property Manager op 19 feb 2024
Thank you for choosing to stay with us. We apologies for the inconvenience caused during your stay with us. we will look into those maintenance issues immediately. Your business is very important to us and we hope to see you again.

8/10 – Goed

Lauren

Reisde met familie
Positief: Comfort kamer
Negatief: Netheid
3 out of 5
It was exactly what we expected
1 nacht verbleven in februari 2024
Reactie van Property Manager op 19 feb 2024
Thank you for choosing to stay with us. Your business is very important to us and we hope to see you again!

2/10 – Ontzettend slecht

Erin

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
We stayed at the Days Inn in Rutland for 2 nights. The entire duration there was almost non-stop construction work going on immediately outside of our room window (pressure washing and scraping) and outside of our room door (power tools, circular saws, jack hammering). The construction would start as early as around 7am and continue into the evening. We weren't given any heads up that this work would be going on or any kind of discount to accommodate. Part way through the first day I noticed a dead bug in the bed that looked like a tick. I gave the hotel the benefit of the doubt and assumed maybe it had come in on one of us (even though it's highly unlikely during winter). A couple of days after our stay I developed itchy bumps all over my body. Doing research these bumps look exactly like bed bug bites and the dead bug I found in the bed was exactly what a bed bug looks like. Finally, the room was not clean. There were what looked like rodent droppings on the TV stand. The walls were very visibly warped. We couldn't get cold water out of the sink and had to use the tub. This was probably the worst hotel we've ever stayed in. I will say though that with all of the reservation work they were doing during our stay perhaps it will be much nicer in the near future. But we won't be staying there again.
2 nachten verbleven in februari 2024
Reactie van Property Manager op 19 feb 2024
Thank you for choosing to stay with us. We apologies for the inconvenience caused during your stay with us. we will look into those maintenance issues immediately.

4/10 – Matig

Le Roy E

Negatief: Netheid, comfort kamer
1 nacht verbleven in februari 2024
Reactie van Property Manager op 17 feb 2024
Thank you for choosing to stay with us. Your business is very important to us and we hope to see you again.

6/10 – Redelijk

Chris

Reisde met een groep
Negatief: Comfort kamer
2 nachten verbleven in februari 2024
Reactie van Property Manager op 17 feb 2024
Thank you for choosing to stay with us. Your business is very important to us and we hope to see you again.

8/10 – Goed

Frank

Reisde met familie
Positief: Netheid, personeel en service
Ok for a night or two.
2 nachten verbleven in februari 2024
Reactie van Property Manager op 17 feb 2024
Thank you for choosing to stay with us. Your business is very important to us and we hope to see you again.

4/10 – Matig

Seth

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ew, just gross. The whole property is in disrepair. And i would be able to look beyond all of that if the room was actually clean. It was NOT. Black and red mold all over the shower. And the type of mold that was most certainly cleanable! Hair(not ours) on the floor and the toilet was definitely not cleaned prior to our stay either. Doors and walls had coffee or brown splatter on them. Just bad maintenance and management.
Reactie van Property Manager op 17 feb 2024
Thank you for choosing to stay with us. We apologies for the inconvenience caused during your stay with us. I have personally addressed this with our housekeeping staff to ensure this won't happen again. Soon we are planning renovation in the property.

4/10 – Matig

Edouard

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place looks like it's about to go out of business. Bathroom mildew, peeling paint on the door. Bed undone. I don't recommend it.
3 nachten verbleven in februari 2024
Reactie van Property Manager op 10 feb 2024
Please accept our sincere apologies for the inconvenience caused during your stay with us. I have personally addressed this with our housekeeping staff. Soon we are planning renovation at property. Already we done parking area.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Positief: Personeel en service
Ok
Not enough covers on bed. People in next room talking alot
1 nacht verbleven in februari 2024
Reactie van Property Manager op 10 feb 2024
Please accept our sincere apologies for the inconvenience caused during your stay with us. I have personally addressed this with our housekeeping staff.

10/10 – Uitstekend

Daniel

1 nacht verbleven in februari 2024
Reactie van Property Manager op 27 mrt 2024
Thank you for choosing to stay with us and Five star rating. Your positive feedback is greatly appreciated. We value your feedback and thank you for choosing our property for your accommodation needs. We look forward to serving you again in the future.