Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 454 van 1002 beoordelingen" "
10 - Uitstekend
454
Gastenscore: 8 - Goed. 258 van 1002 beoordelingen" "
8 - Goed
258
Gastenscore: 6 - Redelijk. 114 van 1002 beoordelingen" "
6 - Redelijk
114
Gastenscore: 4 - Matig. 95 van 1002 beoordelingen" "
4 - Matig
95
Gastenscore: 2 - Ontzettend slecht. 81 van 1002 beoordelingen" "
2 - Ontzettend slecht
81
8,2/10
Netheid
8,4/10
Personeel en service
7,6/10
Voorzieningen
7,8/10
Staat van de accommodatie en faciliteiten
7,8/10
Milieuvriendelijkheid
Beoordelingen
8/10 – Goed
Geverifieerde reiziger
Reisde met familie
7 okt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
4 nachten verbleven in september 2023
Reactie van Manager op 10 okt 2023
Dear Guest,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.
8/10 – Goed
Mayur
Reisde met familie
28 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean rooms, lots of trees, friendly staff, free beakfast.
Mayur
1 nacht verbleven in mei 2024
Reactie van Manager op 28 mei 2024
Hello Mayur,We are pleased to hear that you enjoyed our clean rooms, lush surroundings, and the hospitality of our team. It's great that you appreciated our complimentary breakfast offering. If you ever wish to return, we look forward to welcoming you back for another delightful stay!
8/10 – Goed
Chuckie, merced
Reisde met familie en kleine kinderen
28 mei 2024
Positief: Netheid, personeel en service en voorzieningen
I did not like that it was older and pictures did not match. I did like it was clean and had enough space for me in the family. Breaskfast was ok.
Chuckie
2 nachten verbleven in mei 2024
Reactie van Manager op 28 mei 2024
Hello Chuckie,We appreciate your feedback on the cleanliness and spaciousness of your stay with us. Our team works hard to ensure a comfortable experience for all guests. Your comments are valuable for us to improve our services further. Thank you for sharing your thoughts with us.
6/10 – Redelijk
Jesse
24 mei 2024
Jesse
1 nacht verbleven in mei 2024
Reactie van Manager op 25 mei 2024
Hello Jesse,We appreciate you choosing our hotel for your stay. Please don't hesitate to contact us directly if you have any feedback to share about your recent experience. We value your input and strive to improve our services.
10/10 – Uitstekend
Matthew
21 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clear Focus on Hospitality, Lions Gate warms my ❤️
Matthew
3 nachten verbleven in mei 2024
Reactie van Manager op 25 mei 2024
Hello Matthew,We are delighted to hear that you appreciated our focus on hospitality during your stay at Lions Gate. It warms our hearts to know that you enjoyed your experience with us. Thank you for sharing your positive feedback!
10/10 – Uitstekend
Gordon
21 mei 2024
Positief: Netheid, personeel en service en voorzieningen
Excellent customer service. Yes, the unit I stayed in was dated along with the furniture. Plus, maintenance was waiting for the contractor to add more freon to the building’s air conditioning system. However, Oscar the maintenance guy constantly made sure I was cool enough and brought me a box fan. Every employee was very friendly so the fact this was an affordable place, the large size of the unit, free breakfast and more earns five stars!
Gordon
6 nachten verbleven in mei 2024
Reactie van Manager op 21 mei 2024
Hello Gordon,We are delighted to hear that you appreciated our customer service and the friendliness of our staff. Your comfort is our priority, and we are glad that Oscar was able to assist you during your stay. We offer various amenities to ensure a pleasant experience for all our guests, and we are happy to hear you enjoyed them. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
10/10 – Uitstekend
Daniel
21 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience, parking was a little full, salsa dancing. I think they had overdlow
Daniel
1 nacht verbleven in mei 2024
Reactie van Manager op 22 mei 2024
Hello Daniel,We are glad you enjoyed your stay and the salsa dancing at our hotel. Parking availability can vary during peak times, we appreciate your feedback. If you have any further concerns, please don't hesitate to reach out to our management team for assistance.
8/10 – Goed
Harpal, gilroy
20 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Harpal
2 nachten verbleven in mei 2024
Reactie van Manager op 23 mei 2024
Hello Harpal, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
4/10 – Matig
Eduardo
14 mei 2024
Negatief: Staat van de accommodatie en faciliteiten
Eduardo
2 nachten verbleven in mei 2024
Reactie van Manager op 17 mei 2024
Hello Eduardo, We're sorry to hear you didn't fully enjoy your stay with us. Please feel free to reach out to us directly with any feedback you'd like to share - we value your input and would love the opportunity to address any concerns you may have. We hope to welcome you back in the future for an improved experience.
10/10 – Uitstekend
Matthew
Reisde met partner
14 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Staff
Matthew
1 nacht verbleven in mei 2024
Reactie van Manager op 14 mei 2024
Hello Matthew,We are thrilled to hear that you enjoyed the service provided by our staff during your stay. Our team takes pride in delivering exceptional customer service to all our guests. If you have any further feedback or need assistance, please don't hesitate to reach out to our management team directly.
10/10 – Uitstekend
Matthew
10 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Check in fast & friendly
Matthew
2 nachten verbleven in mei 2024
Reactie van Manager op 11 mei 2024
Hello Matthew,We are delighted to hear that you found our check-in process efficient and welcoming. Our team strives to provide excellent service to all our guests. If you have any further feedback or suggestions, please feel free to reach out to our management team directly. Thank you for sharing your experience with us.
8/10 – Goed
Heather
Reisde met familie, Reisde met familie en kleine kinderen
9 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place
Heather
1 nacht verbleven in mei 2024
Reactie van Manager op 10 mei 2024
Hello Heather,We are thrilled to hear that you found our hotel to be a great place. We strive to provide our guests with a positive experience during their stay. Thank you for taking the time to share your feedback with us. We hope to welcome you back in the future!
6/10 – Redelijk
Joseph
7 mei 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Joseph
1 nacht verbleven in mei 2024
Reactie van Manager op 10 mei 2024
Hello Joseph, We're sorry to hear that your experience was not perfect. Please feel free to reach out to us directly with any feedback you'd like to share so we can address any issues. We hope to welcome you back in the future for an improved stay.
10/10 – Uitstekend
Charlotte
Reisde met partner
7 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a nice place to stay
Charlotte
1 nacht verbleven in mei 2024
Reactie van Manager op 10 mei 2024
Hello Charlotte,We are delighted to hear that you enjoyed your stay with us. Should you have any further feedback or suggestions, please feel free to contact us directly for future reference. Safe travels!
10/10 – Uitstekend
MARIE, Lawndale
5 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This place is hidden, I like it.
MARIE
1 nacht verbleven in mei 2024
Reactie van Manager op 7 mei 2024
Hello MARIE,We appreciate your positive feedback and are pleased to hear that you enjoyed our secluded location. Thank you for choosing to stay with us.
10/10 – Uitstekend
Perry
Zakenreiziger
1 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very affordable...friendly staff *(front desk and restaurant), nice security.
Perry
1 nacht verbleven in april 2024
Reactie van Manager op 4 mei 2024
Hello Perry,We're delighted to hear you appreciated our friendly staff and security measures during your stay. Your feedback is truly valuable to us as we continue to strive for excellence in guest satisfaction. We appreciate your kind words and hope to welcome you back for another enjoyable experience soon.
10/10 – Uitstekend
Rachael
1 mei 2024
Rachael
1 nacht verbleven in april 2024
Reactie van Manager op 4 mei 2024
Hello Rachael,We're delighted to hear you had a wonderful stay with us! We look forward to welcoming you back again soon for another memorable experience.
10/10 – Uitstekend
Ashleigh
Reisde met familie
29 apr 2024
Positief: Netheid, personeel en service
Very friendly and helpful staff. The Room was quiet and clean. Pool/hot tub could use a good cleaning. Loved to history of the building!
Ashleigh
1 nacht verbleven in april 2024
Reactie van Manager op 1 mei 2024
Hello Ashleigh,We are delighted to hear that you enjoyed our friendly staff and clean, quiet rooms. We appreciate your feedback regarding the pool/hot tub and will share it with our team for future improvements. It's great to know you appreciated the history of our building during your stay. Thank you for choosing to stay with us.
6/10 – Redelijk
Robin
28 apr 2024
Positief: Personeel en service
Robin
1 nacht verbleven in april 2024
Reactie van Manager op 1 mei 2024
Hello Robin, We appreciate you choosing our hotel for your stay. If there were any concerns or feedback you would like to share with us, please don't hesitate to reach out. We aim to continuously improve our services for our guests.
4/10 – Matig
Mustafa
27 apr 2024
Mustafa
1 nacht verbleven in april 2024
Reactie van Manager op 1 mei 2024
Hello Mustafa, We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any specific concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address any issues you encountered.
2/10 – Ontzettend slecht
Ivy
27 apr 2024
Ivy
1 nacht verbleven in april 2024
Reactie van Manager op 18 mei 2024
Hello Ivy,We are sorry to hear that your experience did not meet your expectations. Please reach out to us so we can address any concerns you may have. We value your feedback and hope to have the opportunity to welcome you back in the future.
10/10 – Uitstekend
Earlmivia
Reisde met familie, Reisde met familie en kleine kinderen
26 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel front desk was nice. We asked to be placed on a disable friendly room and we just waited 30mins to have our room ready. Breakfast is also good.
Earlmivia
1 nacht verbleven in april 2024
Reactie van Manager op 28 apr 2024
Hello Earlmivia,We're pleased to hear you found our front desk service accommodating and enjoyed our breakfast offerings. Your feedback about the room wait time has been noted for our continuous improvement. We appreciate your review and hope to welcome you back for another enjoyable stay.
10/10 – Uitstekend
Glenn, san fran
Reisde met een groep
26 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
NICE
Glenn
1 nacht verbleven in april 2024
Reactie van Manager op 26 apr 2024
Hello Glenn,Thank you for taking the time to share your feedback with us. We appreciate your kind words and are delighted to hear that you had a nice stay. Should you have any further comments or concerns, please do not hesitate to reach out to our management team. We look forward to welcoming you back in the future.
6/10 – Redelijk
Chunyan, Reno
Reisde met familie
22 apr 2024
Positief: Netheid
The property is located in a quite and safe neighborhood. It provides easy parking and excellent breakfast. The downside is that elevator is not available at all buildings.
Chunyan
1 nacht verbleven in april 2024
Reactie van Manager op 23 apr 2024
Hello Chunyan, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the quiet and safe neighborhood, along with the easy parking and excellent breakfast. We appreciate your note about the elevator and will take it into consideration for future improvements to enhance our guests' experience.
6/10 – Redelijk
Selina
21 apr 2024
Negatief: Staat van de accommodatie en faciliteiten
our sink was broken and would not shut off
Selina
1 nacht verbleven in april 2024
Reactie van Manager op 23 apr 2024
Hello Selina, We apologize for any inconvenience caused by the issue with the sink. Your feedback will be shared with our maintenance team for further review and improvement. We appreciate you bringing this to our attention to ensure a better experience for future guests.
2/10 – Ontzettend slecht
Scott
21 apr 2024
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our room was in a building being renovated, which is fine but there was no mention of it when I booked and would not have had I known. The room itself was also the smallest hotel room I’ve ever seen personally. We asked to be moved and they said there was nothing they could do but I looked online and saw other rooms available.. Ended up moving us to another room for a $50 fee. Felt like a bait and switch and wasted a good part of our evening dealing with it
Scott
1 nacht verbleven in april 2024
Reactie van Manager op 23 apr 2024
Hello Scott, We apologize for the inconvenience you experienced during your stay. We strive to provide accurate information to all our guests, and we regret any misunderstanding regarding the ongoing renovations. Please know that we constantly aim to improve our services and appreciate your feedback for future enhancements. Your comfort is important to us, and we hope you give us another opportunity to meet your expectations in the future.
8/10 – Goed
EVELYN
Reisde met familie, Reisde met familie en kleine kinderen
20 apr 2024
Positief: Netheid, personeel en service en voorzieningen
Very old but well maintained hotel. Had a weird vibe in the rooms.
EVELYN
1 nacht verbleven in maart 2024
Reactie van Manager op 23 apr 2024
Hello EVELYN, We appreciate your feedback and are glad you found our hotel well-maintained. We strive to provide a variety of room atmospheres to suit different preferences. Thank you for staying with us, and we hope you enjoyed your overall experience.
10/10 – Uitstekend
Clarice
20 apr 2024
Clarice
1 nacht verbleven in april 2024
Reactie van Manager op 10 mei 2024
Hello Clarice,We are thrilled to hear that you had a wonderful stay with us! Please do not hesitate to contact us if you have any further comments or suggestions.
10/10 – Uitstekend
Beverly
Reisde met partner
20 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had an excellent stay, breakfast was great. We would stay here again
Beverly
1 nacht verbleven in april 2024
Reactie van Manager op 20 apr 2024
Hello Beverly,We are thrilled to hear that you enjoyed your stay and that our breakfast met your expectations. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future.
8/10 – Goed
Kimberly
Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
18 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Need minor adjustments in rooms
Kimberly
1 nacht verbleven in april 2024
Reactie van Manager op 19 apr 2024
Hello Kimberly, We appreciate your feedback regarding the room adjustments needed for your stay. Please feel free to reach out to our management team directly to discuss any concerns you may have for future visits. Your input helps us improve our guests' experience.
10/10 – Uitstekend
Kathleen
Reisde met familie
15 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was a great place to stay. I was there for a wedding and it was very comfortable and clean and nice. Great decor and restaurant food and free breakfast.
Kathleen
2 nachten verbleven in april 2024
Reactie van Manager op 17 apr 2024
Hello Kathleen,We are thrilled to hear that you enjoyed your stay with us for the wedding. We take pride in providing a comfortable and clean environment with great decor, delicious restaurant food, and free breakfast for our guests to enjoy. Thank you for your feedback, and we hope to welcome you back in the future.
6/10 – Redelijk
Ario
Reisde met familie
14 apr 2024
Positief: Netheid, personeel en service
Dirty hallways
Ario
1 nacht verbleven in april 2024
Reactie van Manager op 16 apr 2024
Hello Ario, We appreciate your feedback concerning the condition of our hallways. Your comments have been noted for our team's review. Should you have any further concerns, please feel free to reach out to our management team.
8/10 – Goed
billy, sacramento
13 apr 2024
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
I stayed at Lionsgate Hotel for one night during visit to North Highlands CA. Checking in was a breeze & staff was pleasant , professional. My room(ADA) was very clean, neat , comfortable & aesthetically pleasing. Very quiet & well kept area in/ around hotel grounds too! Free breakfast the following morning was delicious and lovingly prepared/presented! Dining facilities were very clean and operated by smiling, helpful, caring staff! Overall stay @ LionsGate Hotel was very good & I would recommend it to family and friends!!A very good hotel for your hard earned money !
Ps “ Rooms like exactly like they are described and depicted on Expedia’s website”!!!!😏👍👍
billy
1 nacht verbleven in april 2024
Reactie van Manager op 15 apr 2024
Hello billy,We appreciate your detailed feedback on your recent stay at Lionsgate Hotel in North Highlands, CA. It's fantastic to hear that you enjoyed the ease of check-in, the cleanliness and comfort of your ADA room, as well as the delicious breakfast. Our team takes pride in providing a pleasant and caring environment for our guests. We are delighted to learn of your positive experience and would love to host you, your family, and friends again in the future.
6/10 – Redelijk
Rhiannon
13 apr 2024
Negatief: Staat van de accommodatie en faciliteiten
Rhiannon
1 nacht verbleven in april 2024
Reactie van Manager op 16 apr 2024
Hello Rhiannon, We appreciate you choosing to stay with us and hope you had a pleasant experience overall. If there are any aspects of your stay that we could have improved, please feel free to reach out to us directly so we can address them accordingly. We look forward to welcoming you back in the future.
8/10 – Goed
tino
Zakenreiziger, Reisde met familie en kleine kinderen
11 apr 2024
Positief: Netheid, personeel en service en voorzieningen
Never been in a suite before so I enjoyed that part! I didn’t agree with the hard to find office as I was checking in very late and it was dark I had to call front desk while I was already on property! The staff was friendly helpful always dutiful! The hotel is quiet and seems more like laid back apartments or used to be apartments? The layout is spacious. Some of the areas were in need of updates old carpets, old design but it didn’t bother me all that much. The laundry room was tiny and was locked when I needed to use it so was the pool!! It was ice cold water so that made sense! The laundry I just had to call the office to open it! Then call again later because it was locked again! Hopefully the hotel reads this comment! I appreciate the thoughtful idea of utilizing key cards to access areas on the facility but that seriously needs updating majority of door have key card access but as I recall the only one that worked was access to my room! Thanks because of the service and hard working staff I would probably stay here again they were a big help!
tino
2 nachten verbleven in maart 2024
Reactie van Manager op 12 apr 2024
Hello tino, We appreciate your feedback on your recent stay with us. We are glad you enjoyed our spacious suites and found our staff friendly and helpful. We apologize if you experienced any inconvenience with the check-in process and accessing certain facilities. Your comments about the layout and cleanliness are duly noted. We strive to continuously improve our services based on guest feedback to enhance the overall experience. Thank you for your understanding, and we hope to welcome you back for another stay.
6/10 – Redelijk
Ariana, Commerce
Reisde met familie
10 apr 2024
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The property is not truly renovated and walls were not clean.
Ariana
2 nachten verbleven in april 2024
Reactie van Manager op 12 apr 2024
Hello Ariana, We appreciate your feedback and apologize for any inconvenience. We always strive to meet our guests' expectations and will share your comments with our team for further improvement. Our aim is to ensure a comfortable and enjoyable stay for all our guests.
10/10 – Uitstekend
Heather
Reisde met partner
9 apr 2024
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very knowledgeable, friendly and accommodating with our early check-in.
Heather
3 nachten verbleven in april 2024
Reactie van Manager op 11 apr 2024
Hello Heather,We are pleased to hear that our staff provided exceptional service during your early check-in. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future.
10/10 – Uitstekend
Danielle
5 apr 2024
Danielle
1 nacht verbleven in april 2024
Reactie van Manager op 9 apr 2024
Hello Danielle,We are joyful to hear that you had a wonderful experience at our hotel! If you have any further comments or suggestions, please do not hesitate to contact us. We look forward to welcoming you back soon!
4/10 – Matig
Oscar Lopez
3 apr 2024
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Bathroom tub was very dirty and room was old
Oscar Lopez
1 nacht verbleven in april 2024
Reactie van Manager op 4 apr 2024
Hello Oscar Lopez, We regret to hear about your experience. We appreciate your feedback and will share it with our team for further improvement. Guest satisfaction is our priority, and we encourage all guests to reach out to us directly so we can address any concerns promptly.
8/10 – Goed
John
2 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The frig in room 3131 does not work. To be fair, I did not complain nor brought it up to the front desk attention. Other than that, the stay was pleasant and accommodating.
John
4 nachten verbleven in maart 2024
Reactie van Manager op 4 apr 2024
Hello John, We appreciate your feedback and are glad to hear that you had a pleasant stay overall. For any future concerns, please don't hesitate to reach out to our front desk team so we can address them promptly. Thank you for choosing to stay with us.
10/10 – Uitstekend
Tiffany
Reisde met familie
1 apr 2024
Positief: Voorzieningen
I loved everything about my 3 nights stay. Staff, excellent, rooms beautiful n bed excellent. Breakfast was great. I will stay here everytime I’m in Cali. That’s a must
Tiffany
3 nachten verbleven in maart 2024
Reactie van Manager op 5 apr 2024
Hello Tiffany,We are delighted to hear about your positive experience during your stay with us, from our excellent staff to our beautiful rooms and delicious breakfast. We look forward to welcoming you back again on your future visits to Cali. Thank you for choosing our hotel for your stay.
4/10 – Matig
Ricky, London
31 mrt 2024
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I found the woman on the front desk when I arrived unhelpful and not welcoming at all. I had to return later that night to ask where breakfast was served and what were breakfast times. This should have been mentioned when I arrived. I was unsure how the coffee machine worked and when I asked her she simply said she doesn’t drink coffee. Thought that was a rude unhelpful reply as she should know how it works even if she doesn’t drink coffee. Part of my floor looked like it was being refurbished or under construction and there was a strong smell of resin in the hallway. No lift to the 2nd floor. There is disabled lift but no one explained how it worked so actually got stuck in it for few minutes as there’s no clear instructions how to use it. Also safe wouldn’t lock properly. Won’t be returning to this hotel or recommending to anyone.
Ricky
3 nachten verbleven in maart 2024
Reactie van Manager op 2 apr 2024
Hello Ricky, We regret to hear about your experience and appreciate you sharing your feedback with us. We aim to provide excellent service to all guests, and we apologize for any inconvenience you encountered during your stay. Our team continuously strives to improve our services, and your comments will be shared with the relevant departments for further review and training purposes. Thank you for bringing these issues to our attention, and we hope you will consider reaching out to management directly to discuss your stay in more detail.
4/10 – Matig
Mathew
29 mrt 2024
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Mathew
1 nacht verbleven in maart 2024
Reactie van Manager op 31 mrt 2024
Hello Mathew,I'm sorry to hear that your stay did not meet your expectations. Please feel free to reach out to us with any specific feedback from your experience so we can address it accordingly. We value your input and would like to ensure your next stay exceeds your expectations.
10/10 – Uitstekend
Marky
Reisde met partner
24 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean
Marky
1 nacht verbleven in maart 2024
Reactie van Manager op 24 mrt 2024
Hello Marky,We appreciate your feedback and are glad to hear that you found the hotel clean. Our team works diligently to maintain high standards of cleanliness for all our guests. Should you have any further comments or concerns, please don't hesitate to reach out to our management team for assistance.
10/10 – Uitstekend
Heng
22 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s good and quiet
Heng
1 nacht verbleven in maart 2024
Reactie van Manager op 22 mrt 2024
Hello Heng,We appreciate your feedback on the tranquility of our hotel. Your comfort is our top priority, and we're glad you enjoyed a peaceful stay with us. If you have any other comments or suggestions, please don't hesitate to reach out to us.
10/10 – Uitstekend
Kathy
22 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome staff. Totally accommodating. Pleasant n concerned. Room was spotless. Housekeeping exceptional.
Kathy
3 nachten verbleven in maart 2024
Reactie van Manager op 22 mrt 2024
Hello Kathy,We're thrilled to hear you had a positive experience with our staff and found your room to be spotless! Providing exceptional service is our priority. Should you have any future inquiries or feedback, please do not hesitate to reach out to our management team directly.
8/10 – Goed
Joseph
17 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was perfect for our short stay in American River College.
Joseph
1 nacht verbleven in maart 2024
Reactie van Manager op 24 mrt 2024
Hello Joseph,We are thrilled to hear that you had a perfect stay during your time at American River College. We strive to provide a comfortable experience for all our guests. Should you have any further feedback or need assistance, please feel free to reach out to our management team directly. We appreciate your review!
10/10 – Uitstekend
John
Zakenreiziger
14 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful modern room. Nice property. Staff super friendly.
John
1 nacht verbleven in maart 2024
Reactie van Manager op 16 mrt 2024
Hello John,We are delighted to hear that you enjoyed our beautiful modern rooms and found our staff to be super friendly. Your kind words are greatly appreciated, and we hope to welcome you back soon for another wonderful stay.
2/10 – Ontzettend slecht
Hannah
10 mrt 2024
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hannah
2 nachten verbleven in maart 2024
Reactie van Manager op 14 mrt 2024
Hello Hannah, We are sorry to hear that your experience did not meet expectations. Please feel free to reach out to us directly with any specific feedback you would like to share. We hope to have the opportunity to welcome you back in the future.
4/10 – Matig
Ernest
Reisde met partner
10 mrt 2024
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Upon arrival, to our room which was in the manor lodge, my key was not activated so I had to go back to get it programmed upon the doors opening the entrance rugs were not vacuumed very dirty, also the rug leading to my room was dirty looked like rundown hotel. Our t.v kept turning off. The bed had hole in the top blanket. The place just was not inviting. We left same day.
Ernest
1 nacht verbleven in maart 2024
Reactie van Manager op 12 mrt 2024
Hello Ernest, Thank you for your feedback. We apologize for the inconvenience you experienced with your key and the cleanliness of the entrance rugs. We appreciate your comments and will share them with our team for improvements. Your input helps us enhance our services for future guests.