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Beoordelingen van Best Western Salinas Valley Inn & Suites

2.5 out of 5
Best Western Salinas Valley Inn & Suites
187 Kern Street, Salinas, CA

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 163 van 521 beoordelingen" "
Gastenscore: 8 - Goed. 189 van 521 beoordelingen" "
Gastenscore: 6 - Redelijk. 81 van 521 beoordelingen" "
Gastenscore: 4 - Matig. 37 van 521 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 51 van 521 beoordelingen" "

8,2/10

Netheid

7,8/10

Personeel en service

6,8/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Leticia

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I will not stay at this hotel again it needs to be upgraded
3 nachten verbleven in mei 2024

8/10 – Goed

Sofia

1 nacht verbleven in mei 2024

8/10 – Goed

LAURIE

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly, clean hotel. Two Best Westerns same street and same side of street, 1/8 of a mile apart?
1 nacht verbleven in maart 2024

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
No real title
Was charged twice for staying one night. Requested to speak with someone about it when I checked in, front desk clerk said it would be rectified by the morning and that the morning clerk would have all the information for me, that I just needed to ask. The morning front desk clerk had no idea what I was talking about. She didn’t want to speak with me about anything, just nodded, handed me my receipt and walked away. Very disappointing that no one wants to help. No one wants to put forth any effort to handle this issue. All of that said, hotel was nice. Room was fine. Pool is outside with no access from inside the hotel. Lots of homeless gathering just the other side of the pool fence. Lots of bugs and snails in the pool and hot tub. No towels at the pool, must bring your room towels. We didn’t have breakfast so, no comments on that. This hotel is at the end of a dead end road with a very popular fast food restaurant at the beginning of the road. Trying to get around that proves to be quite difficult.
1 nacht verbleven in februari 2024
Reactie van DO op 26 feb 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 – Goed

Vicky

Positief: Personeel en service
The room needs to be cleaner light bulbs need to be replaced towels were a little worn out employees were very friendly and helpful
1 nacht verbleven in februari 2024
Reactie van DO op 26 feb 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 – Goed

Maria

Zakenreiziger, Reisde met familie
Positief: Personeel en service, voorzieningen
Staff was great!
2 nachten verbleven in februari 2024
Reactie van DO op 26 feb 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 – Goed

Christina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
You may need to adjust the thermostat. The room was stuffy.
1 nacht verbleven in februari 2024
Reactie van DO op 26 feb 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 – Redelijk

Emmanuel

Zakenreiziger, Reisde met huisdieren
Room wasn’t smelling fresh
1 nacht verbleven in januari 2024
Reactie van DO op 26 feb 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 – Goed

Mary

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van DO op 26 feb 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Christine

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
1 nacht verbleven in januari 2024
Reactie van DO op 26 feb 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Tamara

Reisde met familie
Positief: Netheid, personeel en service
The staff was very helpful and went out of their way to make me comfortable
1 nacht verbleven in januari 2024
Reactie van DO op 26 feb 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Maria, Duncan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van DO op 26 feb 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 – Matig

ANDY

1 nacht verbleven in november 2023
Reactie van do op 20 dec 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Uitstekend

Alvaro

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was a great experience. My daughter is now asking me when we can stay there again
1 nacht verbleven in november 2023
Reactie van AAC op 3 dec 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Bibiana

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Todo bien, muchas gracias!
2 nachten verbleven in november 2023
Reactie van AAC op 3 dec 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Leticia Maria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van AAC op 3 dec 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 – Goed

Juan L

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van AAC op 3 dec 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Raymond

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van AAC op 3 dec 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 – Matig

nadir

Reisde met een groep
Positief: Personeel en service
Disappointed
Checking in was very good with the customer service person. Room had same carpet as the corridor .Felt like staying in a dirty carpeted room. Paint peeling in bathroom, edges dirty, took two towels to dry after shower. Breakfast was awful, All packaged items which you purchase from Dollar Stores. Would not have paid nearly $200 a room if I had known all this deficiencies VERY DISAPPOINTED..
1 nacht verbleven in oktober 2023
Reactie van DO op 13 okt 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Uitstekend

Diana

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff is very professional and attentive.
1 nacht verbleven in oktober 2023
Reactie van AAC op 3 dec 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Jose

1 nacht verbleven in oktober 2023
Reactie van AAC op 3 dec 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Stancey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful friendly staff, spacious room.
1 nacht verbleven in oktober 2023
Reactie van AAC op 2 dec 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 – Ontzettend slecht

Kellie

1 nacht verbleven in oktober 2023
Reactie van DO op 25 okt 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

8/10 – Goed

Darina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023

10/10 – Uitstekend

Zhiguang

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pretty clean, people are nice.
3 nachten verbleven in september 2023

10/10 – Uitstekend

Horalia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

8/10 – Goed

Joseph

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Michel

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We appreciated everything, it was clean, practical and the person in charge of the breakfast was very kind and at our service. Thank you so much.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Raymond M

Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was clean and neat. The facilities were well maintained. The staff was helpful and courteous.
2 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Dan

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en voorzieningen
We heard all noise from other rooms. Breakfast was poor.
1 nacht verbleven in augustus 2023
Reactie van DO op 4 aug 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 – Matig

Luca

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in juli 2023
Reactie van DO op 30 jul 2023
n behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Uitstekend

Jacqueline

1 nacht verbleven in juli 2023

10/10 – Uitstekend

José

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was courteous hotel was clean jacuzzi was great room clean highly recommended
1 nacht verbleven in juli 2023

8/10 – Goed

Neil, Berkeley

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Basic decent accommodations, but nothing special.
1 nacht verbleven in juli 2023

8/10 – Goed

Brad

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I didn’t like the showers. The water temperature was inconsistent. It was difficult to find the ideal temperature.
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Mirna

1 nacht verbleven in juli 2023

10/10 – Uitstekend

marta angelica

1 nacht verbleven in juni 2023

10/10 – Uitstekend

Akbar, San Jose

2 nachten verbleven in juni 2023

10/10 – Uitstekend

Cao

1 nacht verbleven in juni 2023

8/10 – Goed

Kirstin

Positief: Netheid, personeel en service
The property was a little tired, but the rooms are good and the beds great! Biggest drawback? There’s an In and Out next door and that screws up traffic. Felt very safe, if unconvienced.
2 nachten verbleven in mei 2023

6/10 – Redelijk

Jenna

Positief: Personeel en service
1 nacht verbleven in mei 2023

2/10 – Ontzettend slecht

Celeste, HOLLISTER

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
When checking in the Hotel cleck wasnt at the front desk.I had to ring the service bell many times to get checked into my room. There was a guest before me and said he also had to ring the bell many times to get service.
1 nacht verbleven in mei 2023
Reactie van do op 18 mei 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 – Ontzettend slecht

Gabriel

2 nachten verbleven in mei 2023
Reactie van do op 16 mei 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 – Goed

Jerome

1 nacht verbleven in april 2023

10/10 – Uitstekend

Larry

1 nacht verbleven in april 2023

10/10 – Uitstekend

Rosalba

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023

6/10 – Redelijk

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2023

8/10 – Goed

ROBERTO, MONTCLAIR

Reisde met familie
Positief: Netheid, personeel en service
I liked that it was close to freeway.Bathroom wall show signs of water damage.

10/10 – Uitstekend

ROBERTO, MONTCLAIR

1 nacht verbleven in april 2023

10/10 – Uitstekend

shulu

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room is very nice
1 nacht verbleven in april 2023