Standaard kamer, 2 queensize bedden, niet-roken | Lakens van Egyptisch katoen, luxe beddengoed, donzen dekbedden
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Beoordelingen van Clarion Inn Salt Lake City Airport

2.5 out of 5
Clarion Inn Salt Lake City Airport
5575 W. Amelia Earhart Dr, Salt Lake City, UT

Beoordelingen

5,2
Gastenscore: 10 - Uitstekend. 116 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 155 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 202 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 211 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 317 van 1001 beoordelingen" "

5,2/10

Netheid

5,8/10

Personeel en service

5,4/10

Voorzieningen

4,8/10

Staat van de accommodatie en faciliteiten

5,4/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Natalie

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The doors on the side were not working when trying to enter
2 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Kari

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is disgustingly gross and incredibly sketchy, spend the extra money and stay somewhere else!
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Jagger

Reisde met een groep
Negatief: Voorzieningen
Scam hotel. Could not check in so we found a different one. Instead of charging for the no show fee (which wouldn't apply anyways) they tried to charge 800 dollars to my credit card repeatedly, I had to lock my card and replace it
4 nachten verbleven in mei 2024

6/10 – Redelijk

Jamie

Positief: Personeel en service
Negatief: Netheid
Floors were dirty & appeared unvacuumed. Had several towels that were stained and dirty.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Brian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in mei 2024

8/10 – Goed

Peter

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Efficient check in. A nice basic Hotel. Quiet.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Thomas, Jordan

1 nacht verbleven in februari 2024

4/10 – Matig

Harley

Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

10/10 – Uitstekend

araceli

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Bennett

2 nachten verbleven in april 2024

8/10 – Goed

Bennett

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Run by a great and friendly family and an excellent Indian restaurant . Facilities are showing their age but clean and very quiet.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Stephine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very accommodating & nice staff
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Paige

Negatief: Personeel en service
Staff was very unprofessional and rude!!
1 nacht verbleven in april 2024

6/10 – Redelijk

DAVID

Reisde met familie
Positief: Netheid, personeel en service
NO ELEVATOR 1 ICE MACHINE
2 nachten verbleven in april 2024

6/10 – Redelijk

Kaylee

Reisde met familie
Positief: Personeel en service, voorzieningen
Negatief: Netheid
The price was reasonable. Wasn’t bad for the price. Bathroom fan didn’t work. The toilet didn’t flush well. The knob to turn the shower on was extremely hard to engage. There was A LOT of dog hair on the bed comforter and on the floor.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Stacy

Reisde met partner
Positief: Netheid, voorzieningen
The property was very clean
1 nacht verbleven in april 2024

10/10 – Uitstekend

Stacy

Positief: Netheid
The staff was very friendly and rooms weee not bad for the price
1 nacht verbleven in april 2024

8/10 – Goed

Jno

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It looks like they’re in the midst of renovations. Furniture and light fixtures and plumbing. Look new. Hallway carpeting needs to be replaced. They have a fitness room and a computer available for use. Great breakfast. Great value.
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Michelle

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wouldn’t recommend
2 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Sumer

Took forever to check in and smelled bad.
1 nacht verbleven in maart 2024

8/10 – Goed

Kaylee

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Adam

1 nacht verbleven in maart 2024

8/10 – Goed

Yohanna

Positief: Netheid, personeel en service
The hotel is a little old, it requires investing in a better appearance, but if what you are looking for is just to spend the night, it is fine. They should also expand the breakfast menu, every day it is the same, without variation any day
1 nacht verbleven in maart 2024

6/10 – Redelijk

francisco

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good place
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Yanira

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
As soon as I entered the room, the heat was on blast (extremely hot) A.c didn’t work I contacted someone 2-3 times and no one came to the room to fix the issue. THERES no elevators) all the luggage we had to carry up the stairs was insane…. The pool area was disgusting If I could give this place zero stars I would but it’s true what they say you get what you pay for!!! We immediately canceled and left as soon as we got there….
4 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Linda, Lynnfield

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was close to airport especially arriving late night. When we checked in we were told our room was upgraded from a king to a double queen. It’s not an upgrade. It was like a used car dealer who advertising one thing and actually sells you something worse. Bit in our case it was already paid for. We asked for a king the next day. It was done but only to walk into the room with the pipes leaking water in floor. I called for it to be fixed while I went out for 2 hrs and no one came to fix it. The next morning maintained replaced the elbow pipe but the faucet was clogged and the wet towels from the leaking faucet was left on the bathroom floor. The electrical cord running from the next room is a fire Hazard. Don’t stay here. Expedia should not partner with this hotel.
3 nachten verbleven in maart 2024

6/10 – Redelijk

John

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
*
1 nacht verbleven in maart 2024

10/10 – Uitstekend

cheryl

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One night stop, nice stay. Comfortable bed and pillows.
1 nacht verbleven in maart 2024

8/10 – Goed

robert

Reisde met partner
Positief: Personeel en service, voorzieningen
Good value for the money. Breakfast is plentiful and has a good variety. Shuttle service from and to the airport were excellent. Showers need updating.
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Devin

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The check in took forever... There was a mix up with some other rooms and the front desk person was all by himself trying to fix it and the line just kept getting longer and longer... Is there only one person employees here? The TV wouldn't work... The remote would turn the TV on and change the volume and input but I couldn't change the channel. The shower also didn't work... Apparently there was a plumbing issue and the washing machines were broken causing the water in my bathroom to not work... The maintenance guy came and pretty much told me there was nothing he could do so I had to take a sponge bath all three days with what little water would come out of the bath faucet.... I've stayed here a few times before and each time it progressively gets worse and this was the worst... Never staying here again.
3 nachten verbleven in maart 2024

6/10 – Redelijk

Michael

Reisde met een groep, Zakenreiziger
Positief: Personeel en service
The lobby was nice, clean and Staff was friendly and Helpful but unfortunately it went down hill from there. Hallways were dirty rooms where okay the Buildings looked a little run down definitely needs a name over in the hallways and outside.
1 nacht verbleven in maart 2024

6/10 – Redelijk

Yohayra

Reisde met familie
Negatief: Personeel en service, voorzieningen
Nuestra experiencia fue de un 3 de 5. La habitación era de 3 adultos y fue un show para que nos entregaran las toallas. Otro tema es el desayuno, todos los días se terminaba algo y no volvían a servir.
3 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

Susan

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in februari 2024

4/10 – Matig

Nicholas

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
I stayed here because it was a good “package” price through Expedia. Won’t do that again. If I hadn’t pre-paid for the week, I would’ve left. It was filthy. Room wasn’t cleaned once, the floors were so dirty I had to wear my shoes full time in the room. The doors/card readers didn’t work half the time. After reviewing the reviews, it’s not hard to see that they are “padded” to make up for all the 1/10 reviews. Thankfully I was gone more than I was there. Look elsewhere.
6 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

Alfred

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Had to get up at 3am to fly out .couldn't get to sleep until after 1am .because of the noise
1 nacht verbleven in februari 2024

8/10 – Goed

Alfred

Positief: Staat van de accommodatie en faciliteiten
The quietness.
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Saesha

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This property is in desperate need of maintenance. The tub leaked, the room was very dirty and the bathroom was dirty. The walls were scraped up and it was a very tired hotel. There were water leaks in the hallway. Frankly, this is the worst hotel I have stayed at in decades. The breakfast was fine. The staff seemed genuinely good. The issue is with the care and maintenance of the hotel and rooms. Just awful.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Madeline

Reisde met familie
Excelente!
7 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not Worth it
This property was run down, damage everywhere and certainly not worth $100. I booked it because every place else was booked in the area. I walked in my room, picked up my bags and walked out. I ended up driving 20 north just to find another hotel
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Steven

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Roof was leaking all throughout the hotel buckets on floor collecting water smell was terrible and unbearable showed a pool during booking but pool had a blue tarp covering half of the pool and had a terrible odor coming from it
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Justin

Negatief: Personeel en service
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Charles

Zakenreiziger, Reisde met familie
Worst condition of any hotel I have ever stayed in .....
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Monica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good quite place
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Sheila

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024

8/10 – Goed

Derek, spokane

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

Jose

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Jennifer, Las Vegas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s a nice place to stay if it’s for a day.
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Jeanne

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
REAL REVIEW!! BEWARE BEWARE BEWARE! ITS DISGUTING, DIRTY, VERY SEEDY HOTEL! ALL THE POSTIVE REVIEWS,MUST BE STAFF REVIEWS, BECAUSE ITS GROSS, SMELLS AWFUL! LOOKS NOTHING LIKE THE HOTEL PICTURES!! SCARY LOCATION, ...DO NOT STAY HERE, STAFF ARE NOT FRIENDLY !!! GO SOME WHERE ELSE GOOD REVIEWS ARE A LIE!!!
Reactie van Admin | Clarion Inn op 8 jan 2024
Dear JeanneI'm genuinely sorry to hear about your extremely negative experience at our hotel. It's disheartening to learn that you found it to be disgusting, dirty, and in a seedy condition. Your feedback is of great concern to us, and we take such comments very seriously.We sincerely apologize for falling short of your expectations and for any inconvenience or discomfort you experienced. Cleanliness and guest satisfaction are top priorities for us, and we are investigating your concerns with our team to address them immediately.Regarding the discrepancy between the hotel's actual condition and the pictures, we will ensure that our online representations accurately reflect the current state of the property.We understand the importance of a safe and pleasant environment, and your comments about the location and staff friendliness are alarming. We will review our security measures and evaluate our staff's interactions to ensure a more positive experience for our guests.If there's anything specific you would like to share or if there are ways we can make amends, please feel free to reach out directly. Your feedback is crucial, and we hope you might consider giving us another opportunity to provide you with a more positive stay in the future.Thank you for bringing these matters to our attention.Warm regards,

10/10 – Uitstekend

Princesa

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Admin | Clarion Inn op 8 jan 2024
Dear PrincesaWow! Thank you so much for your incredibly generous 10-star review! We are thrilled to hear that your experience with us exceeded your expectations.If there's anything specific you loved about your stay or if there are ways we can continue to make your visits exceptional, please feel free to share your thoughts. Your feedback is valuable to us, and we look forward to providing you with many more positive experiences in the future.Thank you for choosing us and for your outstanding review!Warm regards,

8/10 – Goed

Susan

1 nacht verbleven in december 2023
Reactie van Management op 8 jan 2024
Dear SusanThank you for taking the time to share your feedback and giving us an 8/10 star review for your hotel stay. We appreciate your honesty and value your input.If there are specific aspects of your stay that you feel could be improved or if there's anything you particularly enjoyed, please feel free to share more details. Your feedback helps us identify areas for enhancement and ensures we continue to meet and exceed our guests' expectations.We look forward to the opportunity to welcome you back and provide an even better experience on your next visit.Warm regards,