Lobby
Beschikbaarheid controleren

Beoordelingen van Comfort Inn West Valley Salt Lake City South

2.5 out of 5
Comfort Inn West Valley Salt Lake City South
2229 City Center Ct, West Valley City, UT

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 340 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 289 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 142 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 111 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 119 van 1001 beoordelingen" "

7,4/10

Netheid

7,8/10

Personeel en service

7,4/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Brandi

Zakenreiziger, Reisde met familie en kleine kinderen
Negatief: Personeel en service
Did not get a chance to see the hotel it self as they canceled our room at the very last minute. And the office manager was very rude to me and my wife over the phone.
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Jon

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

BRENDA

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Netheid
The staff was great, breakfast was out of this world! Loved the waffles and scrambled eggs. Only complaint was the hair on the comforter. Kinda yucky. But it was in a very pleasant place to stay.
1 nacht verbleven in mei 2024

8/10 – Goed

Tawhiao

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice friendly staff. Older decor but everything performed well - particularly pleased with the ability to regulate room temperature - was able to set it nice and cold.
1 nacht verbleven in mei 2024

8/10 – Goed

Joachim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice and clean
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Christian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Tyler

Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Place is run down. It needs a complete overhaul. Beds nasty and old. Carpet is nasty and old. No soap or shampoo or conditioner. For the price of 140 a room it’s not worth it. The only upside to staying here is you can walk to get food and a drink. I will not stay at this place again. I wouldn’t recommend staying here.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Lori

Reisde met familie en kleine kinderen
The tv wasn't working and there was only one staff member here and she couldn't fix it. The hot tub was only half full with a ton of dead bugs in it and it smelled like urine. The poolside was fine. The room was fine other than the tv not working.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Venkateswara

Negatief: Netheid, staat van de accommodatie en faciliteiten
Only weekly once house keeping service for rooms. Not suitable for long duration stay.
14 nachten verbleven in april 2024

6/10 – Redelijk

Venkateswara

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
No daily house keeping of the rooms. Not suitable for extended stays.
5 nachten verbleven in mei 2024

10/10 – Uitstekend

HAYDEE, Arleta

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024

8/10 – Goed

Jason

Reisde met een groep, Reisde met huisdieren
Positief: Netheid, personeel en service
Negatief: Voorzieningen
The overall stay was good. Breakfast was extremely nasty. Crusty round sausage patties, old eggs. They ran out of biscuits and gravy really fast. No oversite of the food and conditions. There was little left and what was, was gross. People were taking several plates full stacking them up and carrying them out. One man came to breakfast bear foot with crusty feet and toenails. Great sight for an eating area.
1 nacht verbleven in mei 2024

8/10 – Goed

Guoyan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable
1 nacht verbleven in mei 2024

6/10 – Redelijk

Rylan

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Good. Tv didn’t work neither did the WiFi had problems with my key card a couple times. But it’s okay cheap hotel got us through the night so
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Beth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024

8/10 – Goed

Miguel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy parking, near shopping, easy check in, but not have towels in the pool.
1 nacht verbleven in mei 2024

8/10 – Goed

Javokhir

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in april 2024

8/10 – Goed

Lonnie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Honestly check in was fast, breakfast was ok. Only issues was housekeeping, but issue got resolved
6 nachten verbleven in april 2024

6/10 – Redelijk

Ana

Reisde met familie
Front deck staff was not to welcoming and was every annoyed when we asked her to please check our keys do to not opening our room other then that everything was ok
2 nachten verbleven in mei 2024

8/10 – Goed

Saylon

Reisde met familie en kleine kinderen
Positief: Netheid
the pool was cold, the sinks and the bathtubs didn't drain properly and the toilet didn't flush right... had to flush multiple time.
3 nachten verbleven in april 2024

6/10 – Redelijk

Maria

Negatief: Personeel en service
I liked that it had a pool and spa. I didn’t leave the services of the staff. They took longer to check me in and check me out. Waited for so long. No one came to change the towels from the 6 days that I stayed.
6 nachten verbleven in april 2024

10/10 – Uitstekend

Paula

2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Carianne

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

4/10 – Matig

Eugene

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
This place is a dump. The floors are dirty, there is refuse strewn behind the property, and drains are clogged. Workers with expressions ranging from dour to glum work with perfunctory efficiency to keep the place barely habitable. This experience made me truly appreciate the other efficiently run budget motels I’ve stayed in. Yuck.
3 nachten verbleven in april 2024

8/10 – Goed

Kim

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

KL

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Filthy even after taking a shower and using their towels I still felt dirty
2 nachten verbleven in april 2024
Reactie van General Manager op 1 mei 2024
Dear KL,Thank you for taking the time to share some feedback with us regarding your stay. I'm terribly sorry to hear about your disappointing experience during your stay. Maintaining cleanliness is paramount in our standards, and it's truly regrettable that we fell short of your expectations. Please know that your feedback is taken seriously, and we will address this matter promptly with our housekeeping team to ensure such incidents are not repeated. We sincerely apologize for any discomfort caused and hope to have the opportunity to restore your faith in our services in the future.Best,

6/10 – Redelijk

Bryan

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Property good but it could use some fixing up
2 nachten verbleven in april 2024

8/10 – Goed

Susana

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Falta un poco mas de limpieza, y que pongan mas shampoo y acondicionador, un bote tamaño miniatura para dos personas es muy poco, tienes que estar pidiendo toallas porque no asen limpieza, lo de mas estuvo bien. Estuve por 3 noches
3 nachten verbleven in april 2024
Reactie van General Manager op 30 apr 2024
Thank you for your review. We really appreciate it.Hotel Management

4/10 – Matig

Desirea

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We got to the hotel and the area was good, but once we got in our room there was multiple issues with like dust on end tables etc. what really made me cancel our reservation was NO MATTRESS PADS. that disgusts me just because there is a chance that one could pee the bed, bring in bed bugs etc and you just protecting the bed. disgusting. when we went to cancel they were like you have to pay for at least tonight since we offered another room. im like do you think im gonna expect there to be another room with a mattress pad. also outdated. Expedia was super great and on top of canceling calling the hotel and handling the refund though. love expedia!
4 nachten verbleven in april 2024
Reactie van General Manager op 30 apr 2024
Thank you for your review. We really appreciate it.Hotel Management

10/10 – Uitstekend

ILAISAANE

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast was really nice!! The room was very clean && the bed was nice & comfy! Will definitely stay here again next trip
4 nachten verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Thank you for your kind review. We truly aapreiciate it.Thank you,Hotel Management

6/10 – Redelijk

Emma

Reisde met partner
We booked a king suite and they did not have one available. Room was fine, sheets were fresh.
1 nacht verbleven in april 2024
Reactie van General Manager op 28 apr 2024
Thank you for your review. We appreciate it.Hotel Management

6/10 – Redelijk

Amy

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Breakfast was really good! We never got the wifi to work. The sink didn't drain very well- it would completely fill up with water and then you'd have to let it sit and slowly drain out. The room smelled a little off when we first arrived.
1 nacht verbleven in april 2024
Reactie van General Manager op 28 apr 2024
Thank you for your review. We appreciate it.Hotel Management

8/10 – Goed

McKrey

1 nacht verbleven in april 2024

10/10 – Uitstekend

KIM

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice property and guest services were excellent
1 nacht verbleven in april 2024
Reactie van General Manager op 28 apr 2024
Thank you for your review. We appreciate it.Hotel Management

8/10 – Goed

Jacob

Positief: Personeel en service
1 nacht verbleven in april 2024
Reactie van General Manager op 28 apr 2024
Thank you for your review. We appreciate it.Hotel Management

10/10 – Uitstekend

Elizabeth

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
check in clerk was friendly and staff went the extra mile and had a crockpot of soup waiting for guests. Carpets are looking pretty old, but room was totally fine.
1 nacht verbleven in april 2024
Reactie van General Manager op 28 apr 2024
Thank you for your review. We appreciate it.Hotel Management

2/10 – Ontzettend slecht

Debra

Zakenreiziger, Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The television did not work, when I called the front desk was told, sorry, there is nothing we can do about that. The hotel manager was not available. finally talked to "Lilly" on Monday (we stayed the Thursday night prior). When we voiced our complaint she told me very rudely that I have no right to tell her how to run her hotel and if I didn't like it, don't stay there. WE WILL NOT!!
1 nacht verbleven in april 2024
Reactie van General Manager op 28 apr 2024
Thank you for your review. We appreciate it.Hotel Management

2/10 – Ontzettend slecht

Lizeth

Negatief: Netheid, personeel en service
Pésimo servicio, hice una reservación por dos noches y nunca la respetaron , tuve que hacer una reservación de nuevo pagar más dinero
2 nachten verbleven in april 2024
Reactie van General Manager op 24 apr 2024
Thank you for your review. Hotel Management

8/10 – Goed

Matthew

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Voorzieningen
You get what you pay for. It’s outdated and there is only cleaning on request however it was a comfortable stay, everything was clean.
5 nachten verbleven in maart 2024
Reactie van General Manager op 22 apr 2024
Thank you for your review. We really appreciate it.Hotel Management

6/10 – Redelijk

Nick

Negatief: Personeel en service
1 nacht verbleven in april 2024
Reactie van General Manager op 19 apr 2024
Thank you for your review. We truly appreciate it.Hotel Management

10/10 – Uitstekend

Reidy

2 nachten verbleven in april 2024

8/10 – Goed

Tabitha

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The only complaint I could say is that I booked 2 queen beds and the beds we got were certainly not queens they were more like a full. Other than that everything else was great
1 nacht verbleven in april 2024
Reactie van General Manager op 17 apr 2024
Thank you for your review. We truly appreciate that.Hotel Management

2/10 – Ontzettend slecht

Tanya

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van General Manager op 17 apr 2024
Thank you for your review. We truly appreciate that.Hotel Management

4/10 – Matig

Rebecca

Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Once in our room the tv was unplugged and not working, called the front desk and they came and looked at it, they upgraded us to another room, which was awesome, but the tv in that room only had one channel and the remote wouldnt work. Room was clean but very outdated with lots of ware and tear. The toilet wasnt working properly and we couldnt get anyone to come fix it, pool was freezeing and dirty, with dead bugs in the water. We had a problem with the room key working and there is a parking lot light that shines so bright through the window at night and the curtains aren't able to shut to block it. Breakfast was good but overall would not stay here again.
2 nachten verbleven in april 2024
Reactie van General Manager op 13 apr 2024
Thank you for your review. We truly appreciate it.Hotel Management

8/10 – Goed

Wayne

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exterior landscape could have been cleaner. Last year's leaves were still there.
2 nachten verbleven in april 2024
Reactie van General Manager op 11 apr 2024
Thank you for your review. We truly appreciate it.Hotel Management

10/10 – Uitstekend

Sara

2 nachten verbleven in april 2024
Reactie van General Manager op 30 apr 2024
Thank you for your review. We really appreciate it.Hotel Management

8/10 – Goed

Kelli

Positief: Netheid, personeel en service
The daytime staff was excellent! The food was good at breakfast. The evening time lady that was there one night, was super rude. Rolled her eyes a lot at customers, and wasn’t customer service friendly at all, she would be the only reason I don’t return. Everyone else went above and beyond to make our stay good. The rooms were clean and the hotel was quiet.
3 nachten verbleven in april 2024
Reactie van General Manager op 9 apr 2024
Thank you for your review. We truly appreciate it.Hotel Management

4/10 – Matig

Jordan

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Unclean rooms
1 nacht verbleven in april 2024
Reactie van General Manager op 9 apr 2024
Thank you for your review. We truly appreciate it.Hotel Management

8/10 – Goed

Bonnie

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms were comfortable and clean. The pool was cold though.
1 nacht verbleven in maart 2024
Reactie van lv op 3 apr 2024
Thank you very much for you kind review. We truly appreciate it. We hope to host you again soon.Hotel Management

4/10 – Matig

Emmanuel Roberto

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
Solo la chica( una delgadita. Chaparrita) no es nada amable, forzadamente nos cambió de habitación por fallas en la televisión…
2 nachten verbleven in maart 2024
Reactie van lv op 1 apr 2024
Thank you for your review. We really appreciate it.Hotel Management!