Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 641 van 1004 beoordelingen" "
10 - Uitstekend
641
Gastenscore: 8 - Goed. 222 van 1004 beoordelingen" "
8 - Goed
222
Gastenscore: 6 - Redelijk. 74 van 1004 beoordelingen" "
6 - Redelijk
74
Gastenscore: 4 - Matig. 46 van 1004 beoordelingen" "
4 - Matig
46
Gastenscore: 2 - Ontzettend slecht. 21 van 1004 beoordelingen" "
2 - Ontzettend slecht
21
9,2/10
Netheid
9,0/10
Personeel en service
8,8/10
Voorzieningen
9,2/10
Staat van de accommodatie en faciliteiten
8,8/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Roeland van Berge, Shelton
Reisde met partner
5 nov 2022
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
For our first visit to Utah, it was a wonderful experience. Beside of the friendly people, wonderful city, great infrastructure, amazing National Parks, our stay at the Hyatt was one not to forget. We hope to come again.
Roeland van Berge
Reactie van Front Office Manager op 28 nov 2022
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Abraham MirandaFront Office ManagerHyatt House
10/10 – Uitstekend
Dave
26 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Dave
1 nacht verbleven in mei 2024
Reactie van Customer Service op 27 mei 2024
Dave, thanks for your perfect rating! The team at Hyatt House Salt Lake City/Downtown is thrilled to know you had a great stay. We hope to welcome you back soon!
10/10 – Uitstekend
Toby
Reisde met familie
26 mei 2024
Perfect place for a night in SLC.
Toby
1 nacht verbleven in mei 2024
Reactie van Customer Service op 26 mei 2024
Toby, thank you for sharing your wonderful feedback. The team at Hyatt House Salt Lake City/Downtown is delighted to hear that you enjoyed your stay. We're looking forward to welcoming you back on your next visit to SLC!
10/10 – Uitstekend
Melissa
Reisde met een groep
24 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient location
Melissa
1 nacht verbleven in mei 2024
Reactie van Customer Service op 25 mei 2024
Thank you for this excellent rating, Melissa!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hyatt House Salt Lake City/Downtown! We'd love to host you again someday for yet another unforgettable visit.
10/10 – Uitstekend
Marisol
Reisde met familie
20 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Near the Delta center which was perfect to attend an event. The only thing I was bummed about was the pool was closed for maintenance. Would stay again!
Marisol
2 nachten verbleven in mei 2024
Reactie van Customer Service op 20 mei 2024
Marisol, thank you for sharing your experience at Hyatt House Salt Lake City/Downtown. It's great to know our location suited your event needs. While we regret any inconvenience you faced, we're delighted you'd consider staying with us again. We're looking forward to welcoming you back!
10/10 – Uitstekend
Jennifer
Reisde met huisdieren, Reisde met partner
18 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved the little gift pouch that we got for our service dog, that was sweet!
Jennifer
1 nacht verbleven in mei 2024
Reactie van Customer Service op 19 mei 2024
Jennifer, thank you for your kind words! The team at Hyatt House Salt Lake City/Downtown is delighted to hear that you and your service dog enjoyed the gift pouch. We look forward to welcoming you back soon!
10/10 – Uitstekend
Rachel, Layton
13 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super nice
Rachel
1 nacht verbleven in mei 2024
Reactie van Customer Service op 14 mei 2024
Rachel, thank you for your wonderful commendation. We're thrilled you had such a positive experience at Hyatt House Salt Lake City/Downtown. Our dedicated team members work hard to ensure our guests' expectations are not just met, but far exceeded. We look forward to serving you again in the future.
8/10 – Goed
Jennifer
13 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Jennifer
2 nachten verbleven in mei 2024
Reactie van Customer Service op 14 mei 2024
Jennifer, we're delighted to see your positive rating from your stay at Hyatt House Salt Lake City/Downtown. We're always striving to provide an enjoyable experience and appreciate acknowledgement of our efforts. We're looking forward to welcoming you back for another visit in the future.
6/10 – Redelijk
Haden
12 mei 2024
Positief: Netheid, personeel en service
Pool and spa closed at 10pm, spa was very cold and the jacuzzi didn’t work. No towels available at pool area.
Haden
1 nacht verbleven in mei 2024
Reactie van Customer Service op 13 mei 2024
Haden, thank you for taking the time to share your observations. We regret hearing about the challenges experienced with the spa amenities and the lack of towels in the pool area. In response to feedback like yours, we continually strive to improve our services and facilities. Your comments will be instrumental in our efforts to enhance guest satisfaction. We hope to have another opportunity to better serve you in the future.
4/10 – Matig
Kathy
6 mei 2024
Positief: Staat van de accommodatie en faciliteiten
Kathy
3 nachten verbleven in april 2024
Reactie van Customer Service op 7 mei 2024
Kathy, we notice that you left a rating without any specific comments. It seems that your stay didn't meet your expectations. We encourage guests to bring forth any concerns while they're with us, so our team members can promptly address them. We do hope you'd give us another opportunity to improve your perceptions in the future.
10/10 – Uitstekend
Daniel
5 mei 2024
Daniel
1 nacht verbleven in mei 2024
Reactie van Customer Service op 25 mei 2024
Thank you for taking the time to leave this wonderful rating, Daniel! We hope to see you again soon at Hyatt House Salt Lake City/Downtown so we can share yet another amazing experience!
8/10 – Goed
david
Reisde met familie en kleine kinderen
3 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
dog friendly, pool, pool table. location
david
1 nacht verbleven in april 2024
Reactie van Customer Service op 4 mei 2024
David, thanks for sharing your thoughts. We're glad to hear you appreciated Hyatt House Salt Lake City/Downtown's pet-friendly policy and the amenities like the pool and pool table. Terrific to know our location worked well for you. We hope to welcome you back again soon.
10/10 – Uitstekend
Joshua
Zakenreiziger
29 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tristy at the front desk was very helpful and the customer service and accommodations were very nice
Joshua
2 nachten verbleven in april 2024
Reactie van Customer Service op 30 apr 2024
Joshua, it's wonderful to hear you had a great experience at Hyatt House Salt Lake City/Downtown. It's particularly heartening to know that Tristy was able to assist you, making your stay more comfortable and enjoyable. The team always strives to provide top-notch service and lovely accommodations. Thank you for recognizing these efforts, and we hope to welcome you back soon.
10/10 – Uitstekend
Luis
26 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was perfect. The highlight was for sure the area and access to the city.
Luis
2 nachten verbleven in april 2024
Reactie van Customer Service op 26 apr 2024
Luis, we are absolutely delighted that you enjoyed your stay at the Hyatt House Salt Lake City/Downtown and found our location perfect for exploring the city. Your satisfaction is our biggest reward, and we look forward to providing you with more enjoyable experiences in the future.
10/10 – Uitstekend
Samantha
Reisde met familie
25 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was clean, in a good location and the breakfast was amazing!!
Samantha
1 nacht verbleven in april 2024
Reactie van Customer Service op 25 apr 2024
Samantha, it's wonderful to read about your recent stay at Hyatt House Salt Lake City/Downtown, where cleanliness, location, and our delightful breakfast all added to your experience. We're thrilled that you enjoyed your time with us and hope to see you again in the near future.
10/10 – Uitstekend
Flavio
24 apr 2024
Flavio
2 nachten verbleven in april 2024
Reactie van Customer Service op 15 mei 2024
Flavio, thank you for your positive rating of Hyatt House Salt Lake City/Downtown! It is wonderful to see you enjoyed your stay. Our team looks forward to welcoming you back in the future!
10/10 – Uitstekend
Dan
22 apr 2024
Dan
2 nachten verbleven in april 2024
Reactie van Customer Service op 12 mei 2024
Thanks, Dan! It's outstanding your time at Hyatt House Salt Lake City/Downtown was fantastic. We can't wait until your next visit!
10/10 – Uitstekend
Rachel
21 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Absolutely fantastic stay!
Rachel
1 nacht verbleven in april 2024
Reactie van Customer Service op 21 apr 2024
Rachel, we're thrilled to hear you had a fantastic stay at Hyatt House Salt Lake City/Downtown. Your wonderful feedback is valued and we're eagerly anticipating your return. Thank you for choosing our beautiful establishment for your stay.
10/10 – Uitstekend
Elisabeth, Woodridge
20 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was right next to the basket ball venue
Elisabeth
4 nachten verbleven in maart 2024
Reactie van Customer Service op 21 apr 2024
Elisabeth, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Hyatt House Salt Lake City/Downtown!
10/10 – Uitstekend
Deborah
Reisde met familie
16 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spacious, clean rooms. Great breakfast!!
Deborah
3 nachten verbleven in april 2024
Reactie van Customer Service op 17 apr 2024
Deborah, thank you for your kind feedback. It is delightful to hear that you found our rooms at Hyatt House Salt Lake City/Downtown to be spacious and pristine, and that our breakfast met your expectations. We appreciate your review and look forward to welcoming you back in the future.
10/10 – Uitstekend
Michael
Reisde met familie
15 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were professional and friendly. Property was well maintained. Location was walkable to everything!
Michael
2 nachten verbleven in april 2024
Reactie van Customer Service op 16 apr 2024
Michael, it's delightful to hear such wonderful comments about Hyatt House Salt Lake City/Downtown. Your compliments on our team members' professionalism and friendliness, as well as our well-kept property and prime location, are much appreciated. We look forward to welcoming you back the next time your travels bring you to Salt Lake City.
10/10 – Uitstekend
Glenn
Reisde met familie en kleine kinderen
29 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Traveling with small children for a stopover. We had a suite and the space was excellent with kitchen dinning separate from sleeping area as well as the seating area. I'm thinking the one desk staff must have been new because she could not tell me for sure where the laundry was located. We would stay there again if we ever went back.
Glenn
1 nacht verbleven in maart 2024
Reactie van Customer Service op 30 mrt 2024
Glenn, it's delightful to learn that your stay at Hyatt House Salt Lake City/Downtown met your expectations with excellent space and kitchen amenities, perfect for families. We appreciate your graciousness and understanding with the desk personnel. Locations of hotel facilities are an area we'll make sure all our team members are well-versed on for future reference. We eagerly look forward to your return.
6/10 – Redelijk
Fiona
Zakenreiziger
28 mrt 2024
Positief: Netheid
The hotel was incredibly loud, if people were out at the pool you could hear them as if they were standing in your room. There were also creaks and crashes outside my room all night. The food at the restaurant downstairs was terrible.
Fiona
3 nachten verbleven in maart 2024
Reactie van Customer Service op 30 mrt 2024
Fiona, we genuinely appreciate your feedback. It's clear that your recent stay was not an entirely peaceful one and we apologize for the noise disturbances you experienced. It's valuable to hear your comments about our on-site dining as well. We're committed to improving these aspects for enhanced guest comfort. We hope you'll provide us another opportunity to serve you better in the future.
10/10 – Uitstekend
Louis, Albuquerque
27 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Louis
4 nachten verbleven in maart 2024
Reactie van Customer Service op 29 mrt 2024
Louis, it's fantastic to hear that your stay at Hyatt House Salt Lake City/Downtown lived up to your expectations. Your satisfaction is our greatest reward. Look forward to welcoming you back for another enjoyable stay. Safe travels.
8/10 – Goed
Joseph M.
25 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Joseph M.
1 nacht verbleven in maart 2024
Reactie van Customer Service op 26 mrt 2024
Joseph M., thank you for choosing the Hyatt House Salt Lake City/Downtown and for rating us on Expedia. We appreciate your feedback. We hope you enjoyed your stay and we look forward to seeing you again on your next visit to Salt Lake City/Downtown!
10/10 – Uitstekend
John
Reisde met partner
25 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful location. Great breakfast. Bar and restaurant were underwhelming.
John
3 nachten verbleven in maart 2024
Reactie van Customer Service op 25 mrt 2024
John, thank you for your wonderful feedback about your stay with us at the Hyatt House Salt Lake City/Downtown. We're pleased to hear you enjoyed our beautiful location and satisfying morning meals. Although you found our restaurant and bar not as impressive, rest assured, we are looking forward to using your valuable feedback to improve. Your satisfaction is important, and we're looking forward to the chance to host you again in the future.
10/10 – Uitstekend
Irene
21 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
Irene
4 nachten verbleven in maart 2024
Reactie van Customer Service op 22 mrt 2024
Irene, thank you for the time you took to leave a review. It's clear your stay at Hyatt House Salt Lake City/Downtown exceeded your expectations. We look forward to having you with us again in the future.
10/10 – Uitstekend
Henrik
18 mrt 2024
Henrik
3 nachten verbleven in maart 2024
Reactie van Customer Service op 8 apr 2024
Henrik, thank you for this excellent rating. Hyatt House Salt Lake City/Downtown is delighted you enjoyed your stay. We hope to see you again soon.
10/10 – Uitstekend
Lulu
18 mrt 2024
Lulu
1 nacht verbleven in maart 2024
Reactie van Customer Service op 7 apr 2024
Lulu, it's great to see you had a 5-star experience at Hyatt House Salt Lake City/Downtown! We appreciate your rating and can't wait to welcome you back. Best wishes on your future travels.
2/10 – Ontzettend slecht
Michael
17 mrt 2024
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel l wasnt impresssed with.Never changed the sheets. Long hair pieces found in shower. Asked the receptionist for new towels and bedlinen which they never came at all. Also the fan in the shower did not work at all I really want a return as l am not impressed and very disappointed and will not be booking this hotel ever again my room number was #430.
Michael
2 nachten verbleven in maart 2024
Reactie van Customer Service op 18 mrt 2024
Michael, we're genuinely sorry to read about your recent experience. Your comfort is our priority, and it's unfortunate that you found cleanliness not up to standard and experienced issues with some of your room amenities, including bathroom ventilation. We appreciate your patience with our colleagues at the reception, they are always seeking to accommodate guests' needs promptly. However, we seem to have fallen short in this case. Your feedback has been taken to heart and will be used to improve future stays for yourself and other guests. We truly hope you reconsider and give us another chance to add value to your stay.
10/10 – Uitstekend
Mary, Rupert
Reisde met familie
16 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Upscale hotel with a great location, nice amenities and a lot of choices for breakfast that was included.
Mary
1 nacht verbleven in maart 2024
Reactie van Customer Service op 18 mrt 2024
Mary, it's wonderful to hear that you enjoyed your stay at Hyatt House Salt Lake City/Downtown. We take pride in our ideal location, excellent amenities, and the variety of breakfast options we offer. We hope to see you again soon!
10/10 – Uitstekend
Julia
5 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Julia
1 nacht verbleven in februari 2024
Reactie van Customer Service op 7 mrt 2024
Thank you for sharing, Julia!At Hyatt House Salt Lake City/Downtown, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.
10/10 – Uitstekend
Gary
Reisde met familie
4 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The best hotel that I have stayed in bar none. Would highly recommend it to anyone visiting Salt Lake City.
Gary
5 nachten verbleven in februari 2024
Reactie van Customer Service op 4 mrt 2024
Gary, thank you for the glowing review! We're thrilled that you regard Hyatt House Salt Lake City/Downtown as the best hotel you've stayed in. It pleases us to hear that you would recommend us to anyone visiting the area. Here's to more memorable stays with us in the future!
4/10 – Matig
Angelo
1 mrt 2024
It was ok
Angelo
1 nacht verbleven in februari 2024
Reactie van Customer Service op 1 mrt 2024
Angelo, it's regrettable that your experience was not up to expectations. We strive for excellence and it's evident we fell short in your case. Your constructive insights are valuable and will be utilized to enhance future guest experiences. We hope to be given an opportunity to serve you better in the future.
10/10 – Uitstekend
April
Reisde met partner
29 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed my stay.
April
2 nachten verbleven in februari 2024
Reactie van Customer Service op 1 mrt 2024
Thanks for the perfect rating, April! We can't wait to see you again soon for another amazing experience at Hyatt House Salt Lake City/Downtown.
10/10 – Uitstekend
Fawn
26 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Can’t complain about anything. Was a nice stay. Good location for restaurants. Staff was great.
Fawn
1 nacht verbleven in februari 2024
Reactie van Customer Service op 27 feb 2024
Fawn, it's wonderful to hear you had a satisfying experience at Hyatt House Salt Lake City/Downtown. We're thrilled you found our location convenient for dining out and had pleasant interactions with our team members. We look forward to welcoming you back for another enjoyable stay.
8/10 – Goed
taneeka
Reisde met partner
26 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Heated outdoor pool
taneeka
1 nacht verbleven in februari 2024
Reactie van Customer Service op 27 feb 2024
Taneeka, it's great to see you enjoyed the warm outdoor pool at Hyatt House Salt Lake City/Downtown. We hope it enhanced your overall experience. Thank you for sharing, and we look forward to having you back soon!
8/10 – Goed
Kaye
26 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Kaye
1 nacht verbleven in februari 2024
Reactie van Customer Service op 29 feb 2024
Thank you for the 4/5 rating, Kaye!We are excited to see that you had an enjoyable experience at Hyatt House Salt Lake City/Downtown. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!
10/10 – Uitstekend
Anna
Reisde met partner
25 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The parking was 35 before getting a “voucher” which costed another 20 and were not refunded the amount that was paid before the voucher.
Anna
1 nacht verbleven in februari 2024
Reactie van Customer Service op 26 feb 2024
Anna, it's regrettable to hear about your experience with the parking charges. The Delta Center hires a gate guard every time they have an event who charges their rate, typically 30-40. The guard is instructed to ask if you are a Hyatt guest, but they sometimes do not do that. Once you check in at the Hyatt House front desk, you can bring your window sticker to the guard and get a refund. We're looking forward to welcoming you back at Hyatt House Salt Lake City/Downtown and will gladly help you with the parking process if needed.
10/10 – Uitstekend
Austin
Reisde met familie
25 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good clean hotel. Would stay here again!
Austin
1 nacht verbleven in februari 2024
Reactie van Customer Service op 25 feb 2024
Austin, it's wonderful to hear you found the Hyatt House Salt Lake City/Downtown to be pristine and welcoming. Your willingness to stay with us again is truly the highest compliment. We eagerly anticipate your next visit!
8/10 – Goed
Brian, West Jordan
19 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Only issue was check in was an hour waiting in the lobby for a clean room. We understand that staffing for that service is always a challenge, but maybe housekeeping could prioritize rooms scheduled for check in?
Brian
1 nacht verbleven in februari 2024
Reactie van Customer Service op 20 feb 2024
Brian, thank you for taking the time to provide feedback. It's great to hear that your overall experience at Hyatt House Salt Lake City/Downtown was positive, despite the slight delay in room readiness. Please be assured that we continuously strive to optimize the efficiency of our cleaning process for the utmost satisfaction of our guests. Your patience and understanding during this time are very much appreciated. We hope to have the opportunity to welcome you back in the future.
8/10 – Goed
Mike
Reisde met familie
18 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice downtown Salt Lake
Hotel location is excellent. Very clean and the service was great! I recommend this hotel.
Mike
2 nachten verbleven in februari 2024
Reactie van Customer Service op 20 feb 2024
Mike, it warms our hearts to hear your wonderful comments about Hyatt House Salt Lake City/Downtown! We're grateful you appreciated our prime location, cleanliness, as well as the excellent service provided by our team members. Thank you for recommending us, and we look forward to welcoming you back in the future!
10/10 – Uitstekend
Michelle
Reisde met familie
18 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Salt lake stay downtown
Great experience, purchased online and my son decided to come last minute, room was a non refundable and they upgraded us to a bigger room for a small fee. Room was great and hotel was super clean. This will be our go to going forward!
Michelle
2 nachten verbleven in februari 2024
Reactie van Customer Service op 20 feb 2024
Michelle, it's wonderful to hear that Hyatt House Salt Lake City/Downtown proved to be your preferred accommodation! We're glad that you found your upgraded room to be excellent, and that the hotel's cleanliness lived up to your expectations. We can't wait to serve you again on your future visits. Safe travels until we meet again!
10/10 – Uitstekend
Julia
18 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great stay! The breakfast is fantastic and the service was great!
Julia
2 nachten verbleven in februari 2024
Reactie van Customer Service op 20 feb 2024
Julia, it's wonderful to read about your positive experience at Hyatt House Salt Lake City/Downtown! We're delighted that our unique breakfast and top-notch service contributed to your fantastic stay. We strive to offer our guests the best, and we're pleased to hear we achieved this during your visit. We look forward to welcoming you back for another exceptional stay.
8/10 – Goed
Cecile
18 feb 2024
Cecile
1 nacht verbleven in februari 2024
Reactie van Customer Service op 21 mrt 2024
Thanks for the 4/5 rating, Cecile!We're thrilled you enjoyed your time at Hyatt House Salt Lake City/Downtown so much! We look forward to sharing an even better experience with you soon. Have a lovely day!
10/10 – Uitstekend
Ashley
Reisde met partner
18 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved where the property was and I loved the room. So nice. The only thing I wasnt a fan of was the small parking garage and how tight it was, it was also $22 a night to park at this parking garage and we were already paying a large amount for the room...this should have been complimentary for hotel guests.
Ashley
1 nacht verbleven in februari 2024
Reactie van Customer Service op 19 feb 2024
Ashley, it's truly heartening to know you enjoyed your stay at Hyatt House Salt Lake City/Downtown, particularly our prime location and comfortable rooms. We discern your comments regarding the parking facility. Although our parking rates are competitive with the area, we understand parking is an important consideration for guests. We hope the overall experience made your trip pleasant, and we look forward to your next visit.
10/10 – Uitstekend
Robert
Reisde met familie
17 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, comfortable, quiet
Robert
1 nacht verbleven in februari 2024
Reactie van Customer Service op 18 feb 2024
Robert, it's wonderful to hear that you found the Hyatt House Salt Lake City/Downtown to be spotless and serene, with comfortable settings during your stay. We appreciate you taking the time to share your experience and we hope to welcome you back in the near future.
8/10 – Goed
Patty
17 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We were in town for the western, hunting and conservation expo. Everyone was nice the only thing that wasn't great dining is listed, but it's very limited. My husband has difficulty walking so we had to stay in for dinner so we had to settle for hamburgers.
Patty
1 nacht verbleven in februari 2024
Reactie van Customer Service op 18 feb 2024
Patty, we're thrilled to hear that you chose the Hyatt House Salt Lake City/Downtown for your visit during the expo. We appreciate your kind words about our friendly team members. Your feedback about our limited dining options has been taken into consideration. We sincerely regret that it led to any inconvenience, particularly for your husband. Rest assured, we constantly strive to improve our offerings. Thank you for taking the time to share, and we hope to have the opportunity to better serve you during your next stay.
6/10 – Redelijk
Leslie
Reisde met partner
13 feb 2024
Negatief: Personeel en service
The staff was not the friendliest, especially upon check in. The rooms were clean, had all the necessary things for an overnight stay.
Leslie
1 nacht verbleven in februari 2024
Reactie van Customer Service op 15 feb 2024
Leslie, it's regrettable to hear about your reception experience. We always aim to welcome our guests warmly. We're pleased, however, that you found your room fully equipped and tidy for your fleeting visit. We intend to address your feedback to improve future experiences. We hope to welcome you back for a more satisfying stay.
8/10 – Goed
Carol
12 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Carol
1 nacht verbleven in februari 2024
Reactie van Customer Service op 13 feb 2024
Carol, thank you for your rating! We're thrilled to know that your stay at Hyatt House Salt Lake City/Downtown was enjoyable. We hope to have the opportunity to welcome you back in the near future.