Deluxe kamer, 2 queensize bedden | Luxe beddengoed, Tempur Pedic-bedden, een bureau
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Beoordelingen van The Metropolitan Inn

2.5 out of 5
The Metropolitan Inn
524 S West Temple, Salt Lake City, UT

Beoordelingen

6,0
Gastenscore: 10 - Uitstekend. 159 van 1005 beoordelingen" "
Gastenscore: 8 - Goed. 227 van 1005 beoordelingen" "
Gastenscore: 6 - Redelijk. 235 van 1005 beoordelingen" "
Gastenscore: 4 - Matig. 164 van 1005 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 220 van 1005 beoordelingen" "

6,0/10

Netheid

6,6/10

Personeel en service

5,4/10

Voorzieningen

5,2/10

Staat van de accommodatie en faciliteiten

5,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Peter

Positief: Netheid, personeel en service
Just 3 blocks from mainstreet. Parking free.
2 nachten verbleven in oktober 2023
Reactie van Pablo op 28 okt 2023
Thanks for staying with us, really appreciate your honest feedback.

4/10 – Matig

michael

Zakenreiziger, Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The Inn is located in downtown Salt Lake City and provides access to a broad range of businesses. But, this place lacks maintenance it has needed for a decade or more. I've never seen wallpaper curl on the edges. The place does not get cleaned thoroughly. Best thing is I don't think we picked up any bedbugs.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Michael, Old Greenwich

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
It's the kind of hotel you book if all the other hotels are taken or too expensive. It was ok. The property and rooms was clean and acceptable. One thing i disliked was that you could not control the temperate in your room. They sealed off the thermostat.
3 nachten verbleven in april 2024
Reactie van dkay op 6 mei 2024
Thankyou for staying with us!!. Our thermostats are no sealed. You can control it and keep it as your choice. You can always ask for help from the front desk and we always have option of changing the rooms.

6/10 – Redelijk

Christoph

Zakenreiziger
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Very outdated. Bathroom surfaces are extremely worn.
3 nachten verbleven in april 2024
Reactie van dkay op 6 mei 2024
Thankyou for staying with us!!. We apologize if you had to go through any kind of inconvenience. We will look over your feedback and get everything fixed.

2/10 – Ontzettend slecht

Kenny

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van dkay op 6 mei 2024
Thankyou for staying with us. We apologize if you had to go through any inconvenience.

8/10 – Goed

??

Positief: Personeel en service
3 nachten verbleven in april 2024
Reactie van dkay op 6 mei 2024
Thankyou for staying with us!!

8/10 – Goed

Toby

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was close to salt palace, coffee, food and transportation. The room and bath were very clean. The bathroom was large but the room a bit small. Daily room service available. The elevator was fast but a bit creaky.
4 nachten verbleven in april 2024
Reactie van dkay op 30 apr 2024
Thankyou for your review!! We will look over the elevator issue and solve it. Thankyou for staying with us.

8/10 – Goed

Richard

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice, but priced too high for quality as compared to other simular hotels.
1 nacht verbleven in april 2024
Reactie van dkay op 30 apr 2024
Thankyou for your review. We are actually a bit low than other hotels as compared to the location. Thankyou for staying with us!!

2/10 – Ontzettend slecht

Rodolfo

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Everything was broken…. The bed was comfy but the bathtubs were dirty and cracked the light switches cracked and broken
1 nacht verbleven in april 2024
Reactie van dkay op 30 apr 2024
We are really sorry if you had to go through any inconvenience. we always have an option of changing the room , if you are not satisfied. Thankyou for staying with us!!

4/10 – Matig

Everardo

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The two stars are because I saved some bucks, however, next time I rather spend a few extra bucks and have bettter experience. The lobby was a joke and zero costumer service attitude, I asked if they had tooth paste, the employee laughing saying “we ran out lol” not even sorry about it. Room was old and dirty. I had to unplugged the mini fridge every time I wanted to use the microwave. So inconvenient. The only nice people were the house keeping employees. And a least the sheets and towels were nice and clean.
3 nachten verbleven in april 2024
Reactie van dkay op 26 apr 2024
We really apologize if you had to go through any inconvenience. Every bathroom related things are already inside the room and are not provided at the frontdesk. We will look over your feedback and make changed. Thankyou for staying with us!!

2/10 – Ontzettend slecht

Gedie

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very rude
1 nacht verbleven in februari 2024
Reactie van dkay op 16 apr 2024
We apologize if you had to go through any inconvenience. thankyou for staying with us

8/10 – Goed

Emiliano

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff that were super helpful in guiding me to a few gems in the area! Very accommodating even with some last second flight changes!!
2 nachten verbleven in april 2024
Reactie van dkay op 15 apr 2024
Thankyou for staying with us!! See you soon.

10/10 – Uitstekend

Victor j

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Check in was very pleasant and efficient. The man working at the front desk was very welcoming and nice. The hotel was very quiet. The room very clean. The bed was especially nice. Which included some very comfortable pillows. Otherwise this is your basic lower Budget hotel. Includes amenities like a refrigerator, microwave. Which I don't use. Enough outlets to plug in your various equipment. Small table. Didn't use the shower. But it looks small but adequate.
1 nacht verbleven in april 2024
Reactie van dkay op 15 apr 2024
Thankyou for staying with us!! See you soon.

8/10 – Goed

Chi Hin

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Reasonable price
3 nachten verbleven in april 2024
Reactie van dkay op 11 apr 2024
Thankyou for staying with us!!

10/10 – Uitstekend

ESTHER

1 nacht verbleven in april 2024
Reactie van dkay op 8 apr 2024
Thankyou for your great review. See you soon!!

4/10 – Matig

Daniel, Tacoma

Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was worried about giving a review until I got my $100 depost back. Blood splatter on the bathroom wall. Lots of bad remodel "fixes". My bed was broken at the headboard so I rolled into the middle. The elevator is not safe. I could go on. Not over 2 stars except location.
2 nachten verbleven in maart 2024
Reactie van dkay op 1 apr 2024
We really apologize for any inconvenience you had to experience at our property. We will always try to make the best experience for our guest as possible. We will look over your feedback and solve them as soon as possible. Thankyou for staying at our hotel and see you soon!!

6/10 – Redelijk

Steven Allen

Positief: Personeel en service
2 nachten verbleven in maart 2024
Reactie van dkay op 27 mrt 2024
Thankyou for your review!! Please provide any details if you had any inconvenience at our property.

4/10 – Matig

Robert

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We tried several times before the key would work. Ironically, the room had a king size bed, but the shower door was 20" wide and the shower was no bigger than 36x36. The cash only deposit was ridiculous. Our cash was examined closely and put in an envelope with our name on it. It was returned the next morning without examining our room, so I don't see how this is a security deposit.
1 nacht verbleven in maart 2024
Reactie van dkay op 27 mrt 2024
Hello sir, We have a standard size for the room and the the shower for a king size bed. The key has a way to use so the front desk is always there to help you. The security deposit is always given after checking the room. Housekeeping must have checked the room before front desk gives back the deposit. Thankyou for your stay and we will always be here to help you under any circumstances.

4/10 – Matig

Nicolaas W

Negatief: Netheid, staat van de accommodatie en faciliteiten
$100 cash deposit was required. Happened to have it
1 nacht verbleven in maart 2024
Reactie van Dkay op 13 mrt 2024
Hello Sir,We apologize if you went through any inconvenience. We do require 100 dollar deposit and it is mentioned in the website when you reserve the room.Thankyou!!

10/10 – Uitstekend

Tony

4 nachten verbleven in februari 2024
Reactie van Dkay op 20 mrt 2024
Thankyou for your great review. See you soon !!

2/10 – Ontzettend slecht

Gedie

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They make you pay a $35 " early check in fee" if you want to extend your stay with them on Expedia. So they would've made me leave the room I was already in, and come back at 3 if I didn't pay $35
2 nachten verbleven in februari 2024
Reactie van Dkay op 22 feb 2024
This is our policy if you extend it from online because online times are from 3pm and we cannot check you in at 11 am without any early check inn fee. You can avoid that fee if you extend it from us at the front desk. Thankyou!!

2/10 – Ontzettend slecht

Gedie

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Charge you $35 if you book with Expedia and want to extend your stay. $35 for "early check in" makes no sense
3 nachten verbleven in februari 2024
Reactie van Dkay op 22 feb 2024
This is our policy if you extend it from online because online times are from 3pm and we cannot check you in at 11 am without any early check inn fee. You can avoid that fee if you extend it from us at the front desk. Thankyou!!

6/10 – Redelijk

Scott

Positief: Netheid, personeel en service
2 nachten verbleven in februari 2024
Reactie van Dkay op 14 feb 2024
Thankyou for staying with us!! Hope you had a great time here!

2/10 – Ontzettend slecht

felipe

Zakenreiziger
Negatief: Netheid, personeel en service
Especialmente un problema con las toallas Una toalla estaba o resultó con pintura negra Lo único que nunca entendí de donde porque traigo tennis blancos no ja nada negro en mi péguenla maleta Y yo tuve que pagar por eso toalla $13.00 cuando obviamente la toalla no era nueva !
1 nacht verbleven in februari 2024
Reactie van Dkay op 5 feb 2024
Thankyou for staying with us!! We keep deposit for any damaged goods of the rooms will be charged. The towel is considered one of it and we had to charge because we had to throw it. I believe you will understand our situation. We will give you the best possible service in future. Thankyou!!

6/10 – Redelijk

Ronin

1 nacht verbleven in februari 2024
Reactie van Dkay op 5 feb 2024
Thankyou for staying with us!!

2/10 – Ontzettend slecht

Rex

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There is nothing good about this property. Stay away it is unsafe and dangerous
2 nachten verbleven in januari 2024
Reactie van Dkay op 31 jan 2024
We apologize for any inconvenience you have experienced. It is not in our hands to control the environment outside our hotel but we make sure that it is safe inside with precautions. We make sure to give you the best service possible next time. Thankyou!!

6/10 – Redelijk

Yao

Reisde met een groep
Positief: Personeel en service
Reasonable price
Good location, the hotel is a bit old, but still comfortable & you get what you paid for
1 nacht verbleven in januari 2024
Reactie van Dkay op 30 jan 2024
Thank you very much for your great review. It was great giving service to you. We will see you soon!!

2/10 – Ontzettend slecht

HARI

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024
Reactie van Dkay op 30 jan 2024
Thankyou for staying with us!! We apologize for any inconvenience you had to experience.

2/10 – Ontzettend slecht

Vadim

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024
Reactie van Dkay op 24 jan 2024
Thankyou for staying with us!!

4/10 – Matig

London

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The linens and bed were surprisingly clean and comfortable but the entire room smelled like deep cigarette. Like the kind smoked without filters. The back of my bathroom door had what looked like blood smeared on it. The water pressure in the shower was decent but would not get hot, only slightly warm.
1 nacht verbleven in januari 2024
Reactie van Dkay op 16 jan 2024
We apologize for any kind of inconvenience you had experience at our hotel. We always have an option of room change available at our premises. We will make sure to give you the best services in future. Thankyou for staying with us!!

6/10 – Redelijk

Thomas

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Get what you pay for.
Room was ok. Was not the cleanest. Just overall not very clean. Beds were actually pretty comfortable. It was an old building and I don't feel like the pictures online show how dingy it really is. One of those times where you get what you pay for so I can't really complain. If you need a place to sleep and aren't super picky then I'd say it's good enough. If you have the extra $20-$30 to spend do it and you'll be happier. The front desk person was nice and one of the maids was helpful in getting my key card to work. It's an old building so don't expect too much.
1 nacht verbleven in januari 2024
Reactie van Dkay op 8 jan 2024
Thank you for staying with us!!. We really appreciate your review. I would like to make sure that if you have any inconveniences while your stay, you can always contact the front desk. We make sure to give you the best services in future.

8/10 – Goed

George

Reisde met partner
Positief: Personeel en service
Good
1 nacht verbleven in december 2023
Reactie van Dkay op 8 jan 2024
Thank you for staying with us. We really appreciate your review.

4/10 – Matig

Bradley

1 nacht verbleven in december 2023
Reactie van Dkay op 25 dec 2023
Thank you for staying with us. See you soon!!

6/10 – Redelijk

Corey

Negatief: Netheid, personeel en service
Kinda worth it, but not.
Could have cleaner rooms had black mold in the bath room, not enough towels for 4 people, check in was a pain couldn't understand the front desk person.
1 nacht verbleven in december 2023
Reactie van Dkay op 22 dec 2023
We apologise for any inconvenience you had while your stay. We make sure to look over feedback and work on it. Thank you for staying with us.

2/10 – Ontzettend slecht

Geovontae

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The place was nasty and service was terrible
1 nacht verbleven in november 2023
Reactie van Dkay op 16 dec 2023
Thanks for staying with us, We apologize to make you feel like this. Will try to make it better when you come again. See you soon

2/10 – Ontzettend slecht

Adam

1 nacht verbleven in november 2023
Reactie van Dkay op 22 dec 2023
Thank you for staying with us!!

10/10 – Uitstekend

Jared

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location!!!
1 nacht verbleven in november 2023
Reactie van Dkay op 16 dec 2023
Thanks for staying with us, really appreciate your review :)

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everyone was very nice & helpful
1 nacht verbleven in november 2023
Reactie van Pablo op 20 nov 2023
Thanks for staying with us, really appreciate your just review :)

2/10 – Ontzettend slecht

marshall

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Horrible Place. Entire place was dirty.
This inn has not been repainted or major clean in several years. Signs state no smoking or tobacco use on property. The long term people staying there ALL SMOKED. Pay the extra and stay somewhere else
1 nacht verbleven in november 2023
Reactie van Pablo op 20 nov 2023
the motel is super clean and maintained, if someone wants to smoke outside then we can not stop anyone from doing anything as smoking is legal outside anywhere!

4/10 – Matig

Tobin

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Black mold in the bathroom, paper thin walls that you could hear surrounding room using the toilet and shower and talking. Staff was nice and helpful
1 nacht verbleven in november 2023
Reactie van Pablo op 20 nov 2023
thanks for staying with us, walls are standard as for every commercial room.

10/10 – Uitstekend

Maynard

Nice room.
1 nacht verbleven in november 2023
Reactie van Pablo op 20 nov 2023
Thanks for staying with us, always eager to give you a warm welcome :)

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Comfort kamer
Hard Beds
The beds were rather hard which was disappointing since their advertising states they have good beds and thats why i picked them
3 nachten verbleven in november 2023
Reactie van Pablo op 11 nov 2023
thanks for staying with us, the beds are super comfy for which we get appreciated always. Sorry for inconvenience happened.

2/10 – Ontzettend slecht

Noelle

Reisde met een groep, Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would not recommend. Would have left if other hotel options were available. Smoke detectors missing or disabled, mysterious stains on towels, bedding, walls, and floor. Mold in the bathroom.
3 nachten verbleven in november 2023
Reactie van Pablo op 11 nov 2023
the motel is maintained and up to date.

2/10 – Ontzettend slecht

Jen

1 nacht verbleven in november 2023
Reactie van Pablo op 26 nov 2023
thanks for staying with us. Do not now what made your trip non much convenience able.

2/10 – Ontzettend slecht

Bonnie

1 nacht verbleven in november 2023
Reactie van Pablo op 11 nov 2023
Thanks for staying with us.

2/10 – Ontzettend slecht

Mitchell

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very rud bossy and rooms where not good at all bad area to have kids
1 nacht verbleven in oktober 2023
Reactie van Pablo op 11 nov 2023
do not know what made you upset, sorry for any inconvenience happened.

6/10 – Redelijk

Marcelino

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
4 nachten verbleven in oktober 2023
Reactie van Pablo op 11 nov 2023
thanks for staying with us :)

4/10 – Matig

Jackson

2 nachten verbleven in oktober 2023
Reactie van Pablo op 20 nov 2023
Thanks for staying with us.

6/10 – Redelijk

Bill

Positief: Comfort kamer
Negatief: Netheid
VERY comfortable beds & free parking.Not so clean
This is an inexpensive hotel that has the most comfortable beds in history. I have stayed here many times. I travel for work many weeks a year, and these are indeed the best beds I've experienced at a hotel. Sadly, the cleanliness had diminished over the years. I had debris in my room, some lights that did not work, and a shower that had hair and grime, along with a shower nozzle that barely put out water. I must say that the water was plenty hot, though! I like this place. It has free parking and is close to everything.
1 nacht verbleven in oktober 2023
Reactie van Pablo op 31 okt 2023
Thanks for staying with us, we really appreciate your feedback and sorry for the inconvenience. We make sure you would not experience any such thing again. Will wait eagerly for your warm welcome again :)

8/10 – Goed

José de Jesús

3 nachten verbleven in oktober 2023
Reactie van Pablo op 20 nov 2023
thanks for staying with us