Bedankt voor uw review naar aanleiding van uw recente verblijf bij ons. We hebben contact opgenomen met Expedia over het probleem dat u had met boeken via hun site, aangezien het zeer ongebruikelijk is dat de boeking niet door hen komt. Vanwege onze robuuste procedures komt het zelden voor dat we alternatieve accommodatie voor onze gasten moeten zoeken, maar we hebben uw feedback zeker ter harte genomen en zullen alternatieve accommodatie-opties onderzoeken om in de toekomst te gebruiken in het onwaarschijnlijke geval dat dit opnieuw gebeurt.We zijn verheugd dat u genoten heeft van uw verblijf bij de Club en kijken ernaar uit u in de toekomst weer te mogen verwelkomen.

Thank you for rating us as 5/5 we are pleased you enjoyed your visit and the facilities. Kind regards.

Hello Tracy, Thank you for rating us as 5/5 we are pleased you enjoyed your visit. Kind regards.

Hello Paul, Thank you for rating us as 5/5 we are pleased you enjoyed your visit. Kind regards.

Hello Robert, Thank you for your recent feedback, we are disappointed that we felt short of your expectations. Our spacious self catering apartments nestled within 180 acres of beautiful landscape with a large range of facilities available at no additional cost are a huge hit with our other guests. We pride ourselves on our customer service and are generally commended for the high level of service we give. We would have welcomed further feedback on why you felt the service was lower than your expected standard to enable us to further investigate. We sincerely hope you will consider returning in the future. Kind regards.

Hello Hannah, Great to hear you had a good experience with us. Kind regards.

Hello Rubina, Thank you for your review and raising the issues you experienced in the bathroom during your stay. We have asked our maintenance team to investigate and this has now been actioned / rectified.We do offer a 24 hour contact number for urgent issues, and all of our apartments have a 'we will fix it' card in them. This card allows you to report any issues that require attention. We hope to welcome you back to the China Fleet Country Club soon. Kind regards.

Hello, Thank you for your recent review, we are really sorry to hear that the sheets provided for the spare bed weren't of a standard available for you to use.We have raised this with our linen provider as well as our housekeeping team to ensure that they are more diligent with their standards checks.We are glad that the rest of your visit was good and we hope to see you again in the near future. Kind regards.

Hello Richard, Thank you for leaving us this detailed review. We are pleased to hear you enjoyed your stay and the facilities and thank you for your feedback. Kind regards.

Hello Alan, Thank you for rating us as 5/5 we are pleased you enjoyed your visit. Kind regards.

Hello David, Thank you for taking the time to leave us this great review, it is lovely to hear how much you enjoyed your stay and the service you received. We hope to welcome you back again soon. Kind regards.

Hello, Thank you for taking the time to leave us this wonderful review, it is lovely to hear how much you enjoyed your stay and the facilities. We hope to welcome you back again soon. Kind regards.

Thank you for rating us as 10/10 we are pleased you enjoyed your visit. Kind regards.

Thank you for rating us as 5/5 we are pleased you enjoyed your visit. Kind regards.

Thank you for your review following your recent stay with us, we are delighted that you enjoyed the facilities and the apartments.We are disappointed to hear that we fell short of our high standard at breakfast, our breakfast offering of locally sourced, freshly cooked breakfast is normally well received by our customers however we have passed these comments to our Executive Head Chef for review. Although it is most unusual for our coffee machine to fail, we have reported this to the manufacturer and haven’t had any issues since this occurrence. In our quest to give our customers the perfect experience we identified the opportunity to offer our customers an improved coffee offering and installed the Cornish Coffee machine to elevate the choice for our guests in comparison to many establishments that only offer ground coffee at breakfast.We have asked our Leisure Operations Manager to review your comments about the flume as there is no reason for it to be closed on a Sunday Morning. We are only unable to open the flume during swimming lessons and Aqua Classes; however, we did not hold any of these activities on the Sunday morning. We are now able to open the flume at any time as we have a traffic light system in operation at the top of the flume.We sincerely hope you come back and visit us again in the future. In February we are refurbishing the entire Brasserie and will be launching a new menu at the same time.

Thank you for rating us as 10/10 we are pleased you enjoyed your visit. Kind regards.

Thank you for giving us a great rating, we are happy to hear how much you enjoyed the Club. Kind regards.

Thank you for rating us as 10/10 we are pleased you enjoyed your visit. Kind regards.

Thank you for your fantastic review, we are so pleased you enjoyed your stay and look forward to seeing you again, kind regards

Thank you for your feedback, we are pleased you enjoyed your stay with us. Kind regards.

Thank you for rating us as 10/10 we are pleased you enjoyed your visit. Kind regards.

Hello, thank you for taking the time to leave us a rating. We appreciate any further feedback you would like to give to reflect your rating. Kind regards.

Thank you for that fantastic review, we are pleased to hear how much you enjoyed your stay. Kind regards.

Thank you for rating us as 10/10 we are pleased you enjoyed your visit. Kind regards.

Thank you for rating us as 5/5 we are pleased you enjoyed your visit. Kind regards.

Thank you for rating us as 10/10 we are pleased you enjoyed your visit. Kind regards.

Thank you for giving us such a great rating, we are happy to hear how much you enjoyed your visit. Kind regards.

Thank you for rating us as 10/10 we are pleased you enjoyed your visit. Kind regards.

Thank you for rating us as 10/10, we are pleased you enjoyed your visit. Kind regards.

Thank you for the 10/10 review, we are so pleased you enjoyed your break away and had fun on our spooky course! We hope to see you again, kind regards

Thank you for your 10/10 review we are so pleased you enjoyed your stay and can't wait to welcome you again, kind regards

Thank you for your review, we are pleased you enjoyed your stay and hope to see you again, kind regards

Thank you for such a good rating, we are pleased you enjoyed your stay with us. Kind regards.

Thank you for rating us as 10/10 we are pleased you enjoyed your visit. Kind regards.

Thank you for rating us as 10/10 we are pleased you enjoyed your visit. Kind regards.

Thank you for your feedback, we are pleased you enjoyed your stay with us. Kind regards.

Thank you for taking the time to leave us such a fantastic review, we are so pleased you and your family had a great time and really appreciate your feedback, we hope to welcome you again, kind regards

Thank you for rating us as 5/5 we are pleased you enjoyed your visit. Kind regards.

Thank you for rating us as 10/10 we are pleased you enjoyed your visit. Kind regards.

Thank you for rating us as 10/10 we are pleased you enjoyed your visit. Kind regards.

Thank you for giving us such a great rating, we hope to see you again soon, kind regards

Thank you for rating us as 10/10 we are pleased you enjoyed your visit. Kind regards.

It was lovely to read such a great review from you, thank you for taking the time to write it. We look forward to welcoming you back to the Club in the future. Kind regards.

Hello, thank you for taking the time to leave us this wonderful review, it is lovely to hear how much you enjoyed your stay and the facilities. We hope to welcome you back again soon. Kind regards.

Thank you for rating us as 10/10 we are pleased you enjoyed your visit. Kind regards.

Thank you for rating us as 5/5 we are pleased you enjoyed your visit. Kind regards.

Thank you for taking the time to leave us such a great review, we are so pleased you enjoyed your stay, we hope to see you again soon, kind regards

Hello, Thank you for taking the time to leave us this wonderful review, it is lovely to hear how much you enjoyed your stay. We hope to see you soon. Kind regards.

Thank you for rating us as 5/5 we are pleased you enjoyed your visit. Kind regards.

Thank you for rating us as 5/5 we are pleased you enjoyed your visit. Kind regards.