2 buitenzwembaden

Beoordelingen van Xeliter Vista Mare - Free WiFi, Samaná

3.5 out of 5
Xeliter Vista Mare - Free WiFi, Samaná
Los Cacaos, Samaná, Samana

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 130 van 252 beoordelingen" "
Gastenscore: 8 - Goed. 78 van 252 beoordelingen" "
Gastenscore: 6 - Redelijk. 24 van 252 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 252 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 252 beoordelingen" "

9,0/10

Netheid

8,4/10

Personeel en service

8,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Juan

2 nachten verbleven in mei 2024

8/10 – Goed

Christina

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property that I stayed at had extraordinary views from the bedroom one night you could see the moon rising The next day there was an incredible thunderstorm I enjoyed watching from the apartment. My only suggestions I would say to the property owner that is managed by the maintenance staff on site. The sliding doors had some difficulty opening and closing a microwave would be nice in addition the grease trap for the vent above the stove needed to be cleaned. There was a washer and dryer on site, which is amazing if you’re spending more than a week there you just need to remember to bring your own detergent. The restaurant offered American and Dominican breakfast options prices were reasonable. I would also like to suggest to the Property owners to have some good pool cues since they were missing the cushions on the tips. If you were to walk to the beach, you need to put on some good walking shoes no flip-flops since there are very steep hills and steps to go down and up. I would definitely come back to this again. It felt like home and it was very comfortable. I There were two controls to the air conditioning unit one for the Living area and one bedroom Everyone on site was very helpful and friendly May happen to be the seasons for mangos we were able to get mangos that had fallen from the trees close to the apartment for breakfast and snacks if you want a quiet place with incredible views, this is for you
2 nachten verbleven in mei 2024

8/10 – Goed

Kathleen, South Ozone Park

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Cynthia/Heysha op 22 mei 2024
Good Afternoon Kathleen,Thank you for leaving your review, your opinion is very important to us, we are glad that you felt comfortable and chose us as your place to stay, we hope you return soon

2/10 – Ontzettend slecht

Wilson

2 nachten verbleven in april 2024

8/10 – Goed

LIDIA

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Me encantó la playa y la piscina. La decoración del apartamento. No me gustó que habían mosquitos.
1 nacht verbleven in april 2024
Reactie van Cynthia/Heysha op 19 apr 2024
Gracias por su comentario, lo estaremos tomando en cuenta.

2/10 – Ontzettend slecht

samir chami

1 nacht verbleven in april 2024
Reactie van Xeliter op 6 mei 2024
Nos alegra que haya disfrutado de su estancia en nuestra propiedad,gracias por su comentario ya que nos ayuda a mejorar,lo tomares en cuenta y le aseguramos que cuando vuelva podra tener una experiencia inovidable,si nos podria decir que paso,nos alegraria mucho.

10/10 – Uitstekend

ana

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Negatief: Netheid
The place is terrific with a gorgeous view to the bay and the beach and pools are amazing. The only thing that dislike me was that the villa wasn’t very well cleaned. The bathroom toilet was dirty and the floor and walls dirty as well.
1 nacht verbleven in maart 2024
Reactie van Xeliter op 3 apr 2024
Thank you for your comment!Everything was fix it.

10/10 – Uitstekend

Anny

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
la vista
2 nachten verbleven in maart 2024
Reactie van Xeliter op 3 apr 2024
Gracias por su comentario,esperamos que vuelvan pronto!

10/10 – Uitstekend

Heidi

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Place is out of this world. Breathtaking views everywhere you go. The food, the service.
1 nacht verbleven in maart 2024
Reactie van Xeliter op 3 apr 2024
Thank you for your comment!

8/10 – Goed

Tobin

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The private beach was stunning and a welcome break from the crowds.
1 nacht verbleven in februari 2024
Reactie van Xeliter op 22 feb 2024
Nos alegra saber, Gracias!

10/10 – Uitstekend

Mario

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very nice place nice people great views and the property is highly recommend well invested money
2 nachten verbleven in februari 2024
Reactie van Xeliter op 22 feb 2024
Nos alegra escucucharlo,estamos a sus ordenes!

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
My stay on this hotel was really good, the staff was very friendly and attentive and the overall hotel condition was good, but I what really impress me was the ocean view from my balcony and that was just priceless.
2 nachten verbleven in februari 2024
Reactie van Xeliter op 22 feb 2024
Nos alegra escuchar sus palabras y saber que pudimos ser parte de su experiencia,gracias!

10/10 – Uitstekend

Narciso

1 nacht verbleven in februari 2024
Reactie van Xeliter op 3 apr 2024
Thank you for your comment!

10/10 – Uitstekend

Ruediger

Positief: Netheid, comfort kamer
Sehr schönes Hotel, bestehend aus Apartments, die hervorragend eingerichtet waren. Der Blick auf die Bucht von Samana war herrlich und man konnte sogar Wale vom Frühstück aus beobachten. Ein Problem war die Lage des Restaurants und des Pools auf dem Berg. Man hat es sich überlegt aufzusteigen oder lieber im Zimmer mit herrlichem Blick zu bleiben.
3 nachten verbleven in februari 2024
Reactie van Xeliter op 22 feb 2024
Nos alegra saber que pudo disfrutar de su estancia.Gracias!

8/10 – Goed

Omar

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Muy buena experiencia
2 nachten verbleven in februari 2024
Reactie van Xeliter op 22 feb 2024
Nos alegra escucharlo,gracias!

10/10 – Uitstekend

James, TAUNTON

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property nice beach incredible staff good restaurant inexpensive food great stay
2 nachten verbleven in januari 2024
Reactie van Xeliter op 22 feb 2024
Muchas gracias!

10/10 – Uitstekend

Heather

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Xeliter Team op 15 jan 2024
Firstly, we would like to thank you for choosing our Xëliter property for your holidays and for the review you shared, all of your kind words about your stay with us are great to hear.We are very pleased to read that you liked the unit we accommodated you in and that you found it clean and comfortable at all times.Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

10/10 – Uitstekend

Génesis Rodriguez De La

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Xeliter Team op 15 jan 2024
En primer lugar, nos gustaría agradecerle que eligiera nuestro Propiedad Xëliter para sus vacaciones y por la opinión que compartió, estamos encantados de saber su opinión sobre su estancia. Nos complace mucho leer que le gustó la unidad en la que le alojamos y que la encontró limpia y cómoda en todo momento.Gracias de nuevo por esta revisión reconfortante sobre su estancia con nosotros, esperamos su próxima visita.

6/10 – Redelijk

Werner, Hennef

Schöne Anlage mit guter Sicht auf Meer. Viele nicht Instand gesetzte Dinge: Toilettenspülung, Balkontürgriffe locker, nicht funktionierende Steckdosen, etc.
2 nachten verbleven in december 2023
Reactie van Xeliter Team op 22 dec 2023
Vielen Dank für Ihre Einblicke nach Ihrem kürzlichen Aufenthalt. Wir suchen stets nach einem Weg, uns zu verbessern und Ihre Kommentare sind für unseren zukünftigen Erfolg entscheidend.Wir möchten uns bei Ihnen für Ihren Hinweis bezüglich der Sicherheit am Pool bedanken und werden Ihre Kommentare an unseren technischen Service weiterleiten, damit er die Situation überprüft und an einer Verbesserung arbeitet.Wir möchten Ihnen nochmals danken, unser Hotel gewählt zu haben und uns Ihre konstruktive Kritik ausgedrückt zu haben. Wir freuen uns, Sie in nicht allzu weiter Zukunft erneut begrüßen zu dürfen und die Gelegenheit zu bekommen, Ihre Erwartungen zu übertreffen.

10/10 – Uitstekend

Axel

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Sehr ruhig.
7 nachten verbleven in november 2023
Reactie van Xeliter Team op 6 dec 2023
Firstly, we would like to thank you for choosing our Xëliter property for your holidays and for the review you shared, all of your kind words about your stay with us are great to hear.Our staff welcomes each guest with the Xëliter spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us.Again, we thank you for this very kind review of our property and we look forward to serving you again in the future.

8/10 – Goed

yoly

Reisde met een groep, Reisde met familie
Positief: Voorzieningen
The value is in the view and the service! But they should really up their game in the maintenance of those beautiful apartments. Things like jammed doors, electronics keys that don't work, clogged toilets and burst pipes in the kitchen (it happened in our friends room) really can change the whole entire experience. They would send someone right away the fix things, but they should not happen in the first place in my opinion
4 nachten verbleven in november 2023
Reactie van Xeliter Team op 15 nov 2023
We greatly appreciate the time you spent reviewing your recent experience in our Property, at Xëliter Vista Mare we always strive to exceed guests' expectations and your comments will help our teams reach that goal. We appreciate your comments and every specific detail, please be assured that we will pass the information to the appropriate departments.Thank you once again for making us your choice and for your constructive critics, we certainly look forward to serving you again and having the opportunity to exceed your expectations in the not-too-distant future.

8/10 – Goed

Manuel

Reisde met familie
Positief: Netheid, comfort kamer
1 nacht verbleven in november 2023
Reactie van Xeliter Team op 13 nov 2023
En primer lugar, nos gustaría agradecerle que eligiera nuestro Propiedad Xëliter para sus vacaciones y por la opinión que compartió, estamos encantados de saber su opinión sobre su estancia. ¡Esta ubicación estratégica nos permite tener una de las vistas increíbles desde cualquiera de nuestros apartamentos y áreas principales de la propiedad! Las deslumbrantes puestas de sol hacen de Xeliter Vista Mare un lugar ideal para enamorarse de la vida.Gracias de nuevo por esta revisión reconfortante sobre su estancia con nosotros, esperamos su próxima visita.

10/10 – Uitstekend

Krystle

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
This was a very beautiful spot to stay. The grounds were very clean and the staff were nice and helpful. The beach was so amazing. Very private. I’ll be back next year for sure.
2 nachten verbleven in oktober 2023
Reactie van Xeliter Team op 8 nov 2023
Firstly, we would like to thank you for choosing our Xëliter property for your holidays and for the review you shared, all of your kind words about your stay with us are great to hear.Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Once more we thank you for sharing your experience with us and look forward to serving you again soon.

6/10 – Redelijk

Yessenia

Reisde met familie
The premises are stunning, boasting a beautiful and immaculate pool area, along with a friendly and helpful staff. However, the rooms/apartments require maintenance and upgrades. Many kitchen utilities, including the stove and washer, are non-functional. Additionally, the bathroom toilet was leaking, and the television connection is extremely poor.
3 nachten verbleven in oktober 2023
Reactie van Xeliter Team op 10 okt 2023
Thank you for your insights following your recent visit. We always look for ways to improve, and your comments are crucial to our future success.We are very sorry for the maintenance problems presented in the unit, we will be following up on the improvement issues and escalating your opinion to the corresponding persons.Once more we thank you for sharing your experience with us and look forward to serving you again soon.

8/10 – Goed

giorgio

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Voorzieningen
Very nice lanscape
2 nachten verbleven in september 2023
Reactie van Xeliter Team op 6 sep 2023
Firstly, we would like to thank you for choosing our Xëliter property for your holidays and for the review you shared, all of your kind words about your stay with us are great to hear.we are very pleased to read that you liked the unit we accommodated you in and that you found it clean and comfortable at all times.Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

10/10 – Uitstekend

alvaro

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice and Quiet Natural Place
3 nachten verbleven in juni 2023
Reactie van Xeliter Team op 6 jul 2023
Thank you for reviewing your recent stay on our Xëliter. It is wonderful to hear we were able to make your stay special and relax.We are also very pleased to read about your complete satisfaction with the comfort of the unit and common areas.Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

2/10 – Ontzettend slecht

Felix

1 nacht verbleven in juli 2023
Reactie van Xeliter Team op 24 jul 2023
En primer lugar, nos gustaría darle las gracias por dedicar su tiempo en compartir las impresiones sobre su reciente estancia en la propiedad Xëliter sólo a través de opiniones como la suya que somos capaces de mantener y mejorar el servicio que ofrecemos a nuestros clientes.Queremos disculparnos por no haberle hecho sentir apoyado ante cuelquier problema que pudo haber presentado. Trabajamos diariamente para ofrecer un servicio atento y personalizado dando todas las soluciones posibles para asegurarnos de que disfrute plenamente de su estancia con nosotros.Una vez mas, muchas gracias por elegir nuestro Propiedad en esta ocasión, esperamos volver a tener la oportunidad de servirla en un proximo futuro.

10/10 – Uitstekend

Gustavo

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Servicio espectacular, lo único que mejoraría es el Wi Fi que casi inexistente y a la vez el sistema de televisión es muy complicado y la señal va y viene todo el tiempo
2 nachten verbleven in juni 2023
Reactie van Xeliter Team op 19 jun 2023
Nos gustaría darle las gracias por elegir nuestro Propiedad Xëliter Vista Mare para sus vacaciones en Samaná, así como por dedicar parte de su tiempo en comentar su experiencia con nosotros. El acceso a nuestro servicio de WiFi puede ser más lento durante las horas punta, cuando muchos clientes quieren conectarse a nuestra red. Sin embargo, vamos a transmitir sus comentarios a nuestro departamento técnico para la revisión y mejora.Una vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo pronto.

10/10 – Uitstekend

Dario

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful
2 nachten verbleven in mei 2023
Reactie van Xeliter Team op 5 jun 2023
Thank you for your review, we are glad that you enjoy the property, and we are looking forward to welcoming you soon

10/10 – Uitstekend

Jean Louis Santos

1 nacht verbleven in mei 2023
Reactie van Xeliter Team op 29 mei 2023
Gracias por su puntuación, esperamos pronto volverle a recibir

8/10 – Goed

Joey

Reisde met partner
Positief: Netheid, voorzieningen
Our 1-bedroom apt was really run-down. The East and West beaches were beautiful, and so were the hotel surroundings.
7 nachten verbleven in april 2023
Reactie van María op 20 apr 2023
We are sincerely grateful for the time you spent sharing your comments on your recent stay on our property your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Thank you once again for making us your choice and for your constructive critics, we certainly look forward to serving you again and having the opportunity to exceed your expectations in the not-too-distant future.

10/10 – Uitstekend

Moises

Reisde met familie
Positief: Netheid, comfort kamer
Vistas impresionantes
La villa con dos habitaciones, sala, estar y cocina, con un gran balcón con vista al mar fue fantástico. Recomendable llevar tenis para bajar más cómodamente a la playa, la cual es paradisiaca. Lugar excelente para descansar y desconectar
1 nacht verbleven in april 2023
Reactie van María op 19 apr 2023
En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido referente a su reciente visita a nuestra Propiedad Xëliter, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas. Estamos muy contentos de leer que le gustó la viata de nuestra hermosa propiedad, esperamos por su próxima visita

8/10 – Goed

Jenny

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
it was a safe place, a nice view and friendly people
1 nacht verbleven in april 2023
Reactie van Maria op 19 apr 2023
Firstly, we would like to thank you for choosing our Xëliter property for your holidays and for the review you shared. It has been a pleasure to read it and we look forward to serving you again soon.

6/10 – Redelijk

Jj

1 nacht verbleven in maart 2023
Reactie van E Concierge op 29 mrt 2023
Gracias por su revision en relacion a su estadia con nosotros, esperamos recibirle nuevamente pronto!

10/10 – Uitstekend

Jonathan

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Everything excellent
1 nacht verbleven in maart 2023
Reactie van E Concierge op 20 mrt 2023
Le damos las gracias por compartir su opinión sobre su estancia en Xëliter.

10/10 – Uitstekend

Ariel

Reisde met een groep, Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Los mejor
3 nachten verbleven in maart 2023
Reactie van Econcierge op 16 mrt 2023
Gracias por tomar de su tiempo para evaluar su reciente estadia con nosotros!Ha sido un placer recibirles, esperamos la proxima visita!

8/10 – Goed

Thomas

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Over priced
2 nachten verbleven in maart 2023
Reactie van E Concierge op 14 mrt 2023
Gracias por su puntuacion respecto a su reciente estadia con nosotros!

4/10 – Matig

Chris

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Once we get here, there seemed to be blood colored stain on the hallway floor near our door. We than had to switch rooms because the A/C to our room wasn’t working and half the kitchen was dismantled from some work they never had finished. once we get to our new room, we realized there was no running water. Bathroom sink had hair in it and drainage was awful. We had to call reception everyday because running water was nonexistent at least once a day. Once we checkout I ask for some kind of discount for all the troubles we had to go through and they tell me I can get half of on my next stay, like I’m looking forward to going through this again. Staff is extremely nice and they try to be helpful. It’s unfortunate because this property can be great. Never seen a better view than this one but the property needs heavy updating
Reactie van E Concierge op 9 mrt 2023
Our guests' comments provide us with an opportunity to see our property through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the property. We apologize for the technical problems you encountered; there are no excuses for details to be overlooked as all apartments should be thoroughly checked daily. We will make sure that the procedure is reinforced.Please be assured that your comments will be taken into serious consideration and will help us improve our services.

10/10 – Uitstekend

Alejandro

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excelente
2 nachten verbleven in februari 2023
Reactie van E Concierge op 2 mrt 2023
thank you for choosing our property for your holiday and very much look forward to serving you again in the future.

10/10 – Uitstekend

Kristiana

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I had a fantastic time at Vista Mare, all the rooms had an ocean view and it was whale watching season, this place is perfect for that. It also has private beaches. I'd recommend staying here. The staff was lovely, but the food wasn't excellent would be the only downside but you have a kitchenette.
Reactie van E Concierge op 2 mrt 2023
Thank you for choosing our property for your holiday and very much look forward to serving you again in the future.

10/10 – Uitstekend

Joachim

Reisde met partner, Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
We happened on this place after looking at maps of Vista Mar jutting out into Samana Bay, promising both sunrise and sunset from the same property. And that’s just what we got along with great daytime views of Samana Bay, occasional whale shows off shore, and the stupendous mountainous national parks lining the South side of the bay. And then there’s two idyllic private beaches. It’s a great Resort with all the service and amenities you could ask for as well as a wonderful home base to explore the beaches and mountains through the Samana Peninsula. We found the staff friendly and helpful, particularly the resident manager (Freddy), who responds and often anticipates whatever we needed.
10 nachten verbleven in februari 2023
Reactie van E Concierge op 20 feb 2023
Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Xëliter property and are delighted to read that we were able to match your holiday expectations. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

8/10 – Goed

DAISY, Utica

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful setting and excellent service. Only one small TV problem. But I would stay again
1 nacht verbleven in februari 2023
Reactie van E Concierge op 20 feb 2023
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice when visiting the area. We look forward to welcoming you back again very soon.

6/10 – Redelijk

Mario

3 nachten verbleven in februari 2023
Reactie van E Concierge op 16 feb 2023
Gracias por tomar de su tiempo para dejar una puntuacion a nuestra propiedad!

8/10 – Goed

lee

Reisde met een groep
Positief: Netheid
Negatief: Voorzieningen
The staff was so warm and welcoming. The restaurant was excellent and accomodated are requests for "Dominican " cuisine. However, the roo mhad many deficits: no place to put clothes. We lived out of our suitcase for a week. Shower head needed to be changed upo arrival. No hot water upon arrival. No instructions how to use the equipment, TV, oven. Lack of cooking utensils and pans for oven and microwave. . No soap , shower gel or shampoos until four days after we arrived. It seems as if no one checks the rooms after the previous guest leaves to make sure everything is working. Also we had to use a key to ope and close the safe since it was't possible to open the safe.
8 nachten verbleven in januari 2023
Reactie van E Concierge op 10 feb 2023
Thank you for your insights following your recent visit. We always look for ways to improve; your comments are crucial to our future success.We want to thank you for the advice on the maintenance needed and passed your comments to our technical service so that they can revise the situation to study how this can be improved.Again, we thank you for this review of our property and we look forward to serving you again in the future.

10/10 – Uitstekend

Magdalena

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
La cortesía del personal, instalaciones cómodas y limpias, hermosa vista desde las habitaciones
2 nachten verbleven in januari 2023
Reactie van E Concierge op 8 feb 2023
Gracias por hacer enfasis en el trabajo tan arduo que hace nuestro personal para ofrecerles experiencias increibles.esperamos poder recibirles nuevamente.

2/10 – Ontzettend slecht

JULIO

No water in shower
Stayed 2 days with no water on the shower, they made up a lot of excuses and never resolved the problem.
1 nacht verbleven in januari 2023
Reactie van E Concierge op 23 jan 2023
Although we sincerely regret reading that your stay at our Xëliter fell short of your expectations, we are grateful for the time you spent to share this feedback on your overall holiday experience among us. We apologize for the technical problems you encountered; we had a last-minute breakdown that was solved in approximately 30 minutes, which does not coincide with what you described in your comment that you were 2 days without water, we are aware of the failure and because of this we compensate you with a free late check-out until 6:00 pm which normally has a cost of 80 USDWe sincerely lament reading that your stay was not as pleasant as it should have been, and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Xëliter holiday experience an unforgettable one for all the right reasons.

10/10 – Uitstekend

Sean

Positief: Netheid, comfort kamer
1 nacht verbleven in januari 2023
Reactie van E Concierge op 23 jan 2023
Thank you for your feedback!! Has been a pleasure hosting you.

10/10 – Uitstekend

Brent

Reisde met partner, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This a perfect place to just relax.
3 nachten verbleven in januari 2023
Reactie van E Concierge op 23 jan 2023
We are thrilled you enjoyed your recent stay with us. Thank you for making us your best choice when visiting the area. We look forward to welcoming you back again very soon and extend you can invite to our other Xëliter Properties around other areas.

10/10 – Uitstekend

Ana

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excelente
Reactie van E Concierge op 16 jan 2023
Gracias por puntual su reciente visita a nuestra propiedad.Ha sido un placer recibirle!

10/10 – Uitstekend

Waldemar