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Beoordelingen van Euphoria Club Hotel & Resort

4 out of 5
Euphoria Club Hotel & Resort
Shiroka Polyana 216, Borovets, Samokov

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 37 van 79 beoordelingen" "
Gastenscore: 8 - Goed. 32 van 79 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 79 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 79 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 79 beoordelingen" "

8,8/10

Netheid

8,4/10

Personeel en service

7,2/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Darby

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel
We stayed in a nice, spacious and clean apartment. Our stay was almost flawless, untill we asked if a late check out was possible. The reason we asked for a late check out was to leave our luggage in the room so we can get two 1,5 hour massages in the hotel spa. Same reason I gave the receptionist by the way. Mind you that one 1,5 hour massage is more then the nightly rate of the room. The answer was that it's possible for a fee of €10,- an hour. Not that client friendly when I'm still spending money at your hotel. The thing that made it worse for me was the manager that come to talk to us on check out and explained that they need to charge us the €10,- an hour because there are other guests checking in. 1. It was LOW LOW LOW season 2. If you really had guests checking in, the late check out was no option. 3. I have a degree in hotel and hospitality management, so my advice to this manager.. Don't lie to your guests about obvious things, it makes you look stupid! :( P.s.: The massage 💆 is not worth the money.
2 nachten verbleven in januari 2020
Reactie van Euphoria Club Hotel & Resort Team op 22 apr 2022
Dear Guest, Thank you for choosing Euphoria Hotel! Hope to welcome you again soon! Kind regards,

8/10 – Goed

jeroen, Den Haag

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Heerlijk hotel nabij skipistes.
Mooi hotel met ruime kamer. Spa en mogelijkheid voor massages. Ontbij en diner zijn super. Goede gratis shuttle regeling naar de skipistes.
4 nachten verbleven in februari 2018
Reactie van Euphoria Club Hotel & Resort Team op 22 apr 2022
Beste Jeroen, Bedankt dat je onze gast bent en voor de hoge score! We zijn blij te horen dat u onze spa, massages en ons ontbijt en diner heeft genoemd. We hopen u in de nabije toekomst weer te mogen verwelkomen! Met vriendelijke groet, Euphoria Club Hotel & Resort Team

8/10 – Goed

Jody

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel with nice amenities in a great forest setting, was beautiful with snowfall
5 nachten verbleven in februari 2024

8/10 – Goed

Katy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our 2nd visit after staying back in Feb 2020 and feel the same standards have been upheld (hard to do after covid too). Really nice hotel is nice quiet surroundings, 5 mins drive from the slopes & the free shuttle buses run back and forth all day so work out well. If you're heading into town in the evening there are always taxis outside and its a set 20 lev which was reasonable (some try it on when coming back so haggle with them). Good: - Spacious rooms, very good shower & the kettle/ fridge comes in handy too. We were upgrade to a one bed apartment and it was nice having the sofa to relax in the afternoon. - Hotel bar is good, plenty of drink choices at good prices and if you fancy a change from the buffet their food menu is decent and fairly priced. - Shuttle is great into town, goes every 30 mins to the slopes 8-11am then random times 2-6pm to bring you back to the hotel. - Nice pool/ sauna area although sadly the jacuzzi was closed during our stay. - Breakfast buffet is decent. Plenty of choice from hot to cold yoghurt/ fruit/ pastries. -Location is lovely in the forest, especially when the trees are snowy its magical. Very quiet too unlike the hotels around the ski slopes yet still close enough to town. -Staff were all great. Think others comments about being unfriendly are a little ignorant. Their culture is not super smiley but they were all very pleasant to us and helpful if we needed anything. Also goes a long way to learn some of their language - even jus
4 nachten verbleven in februari 2023
Reactie van Euphoria Club Team op 17 feb 2023
Thank you for your review. Our team would like to thank you for your time to rate us. It is our pleasure to hear that you enjoyed our facilities and services and we look forward to welcoming you again at Euphoria Club Hotel & Resort. Warm Regards Euphoria Club Hotel & Resort team

4/10 – Matig

Svetla

Reisde met partner
Negatief: Netheid, personeel en service
Staff wasn’t helpful at all. Probably the worst hotel experience I’ve ever had.
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Eylem

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great choice
Great hotel, very clean and cozy
2 nachten verbleven in februari 2022
Reactie van Reception team op 22 apr 2022
Dear Eylem, Let us thank you for staying with us at Euphoria Club Hotel & Resort. We appreciate your kind comments regarding your stay and we would like to thank you for your valuable time taken to share your experiences. It will be our pleasure to welcome you again in our premises during a future trip to . Kind regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent stay
We got an absolute bargain on this hotel and I can't fault it for the price we paid. Breakfast is generous, the bar is inexpensive and it's lovely to have the pool and spa. Our room was very spacious and we had a shower over bath. Yes, parts of it could do with a lick of paint perhaps, and it's not a super flash ultra modern kind of hotel but I think for what it is, it's excellent. We did have one night of noise from people within the hotel and outside but that's not unique to this hotel. We will be rebooking for next year.
6 nachten verbleven in februari 2022
Reactie van Reception team op 22 apr 2022
Dear Guest, Many thanks for choosing to visit Euphoria Club Hotel & Resort. Your great rating is well noted. Look forward to welcoming you back in the near future. With kind regards,

10/10 – Uitstekend

Slagjan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
They don’t clean floor in the room by all means and I think they do it as quickly as possible, put trawl in order and the bad in order, and it is clean. The sheets they don’t change as well. Property is excellent, good new apartments , but people who are are serving it are not on the aim of the task. Our first night as we ordered drinks in the bar , closing 11PM , still didn’t finished our drinks not making new order they turn off the lights like they throw as out!!!
6 nachten verbleven in januari 2022
Reactie van Reception team op 22 apr 2022
Dear Slagjan. Thank you for the warm feedback on your recent stay with us. It is delighful to learn that you had a great stay. We hope to see you again at Euphoria Club Hotel & Resort, Warm regards,

10/10 – Uitstekend

Iva

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Family getaway
Two nights, very pleasant stay. Comfortable and modern accommodation. Apartment had it all. The resort is settled in a quiet, close to everything location. Staff was very helpful.
1 nacht verbleven in november 2021
Reactie van Reception team op 22 apr 2022
Dear Iva, Many thanks for choosing to visit Euphoria Club Hotel & Resort. Your great rating is well noted. Look forward to welcoming you back in the near future. With kind regards,

8/10 – Goed

Richard

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel and experience
Overall a very nice hotel and experience. Staff were very friendly. We had a suite and it was huge. Super king size bed in bedroom which was very comfortable. Nice big bath with power shower. good selection at breakfast. Spa facilities were ok and clean. Free shuttle bus is a bonus. Taxi is 10 Lev, about £5. The only thing that stops me giving an excellent score was the noise. 2 floors below me was a group of lads and they were very rowdy after returning from a night out in the early hours.
5 nachten verbleven in maart 2020
Reactie van Reception team op 22 apr 2022
Dear Richard, Greetings from Euphoria Club Hotel & Resort. Thank you for your excellent review of our hotel. Our team is happy to note that you enjoyed our professional staff and delicious food. We would love to have the chance to welcome you back in for another stay. Kind Regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spacious rooms, lovely spa facilities and cosy lounge / bar area
4 nachten verbleven in februari 2020
Reactie van Reception team op 22 apr 2022
Dear Guest, Many thanks for choosing to visit Euphoria Club Hotel & Resort. Your great rating is well noted. Look forward to welcoming you back in the near future. With kind regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2020
Reactie van Reception team op 22 apr 2022
Dear Guest, Greetings from Euphoria Club Hotel & Resort. Thank you for your excellent review of our hotel. Our team is happy to note that you enjoyed our professional staff and delicious food. We would love to have the chance to welcome you back in for another stay. Kind Regards,

10/10 – Uitstekend

R A CORCORAN-HENRY

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would stay again
Had a great short ski break with the family, super friendly staff and good facilities including restaurant and spa. Liked being out of the town and found shuttle to be convenient plus taxi option was very easy and only 10lev, would visit again.
4 nachten verbleven in februari 2020
Reactie van Reception team op 22 apr 2022
Dear Guest, Many thanks for choosing to visit Euphoria Club Hotel & Resort. Your great rating is well noted. Look forward to welcoming you back in the near future. With kind regards,

10/10 – Uitstekend

Nick, London

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great! Check-in was friendly, room was clean, breakfast was good!
1 nacht verbleven in februari 2020
Reactie van Reception team op 22 apr 2022
Dear Nick, Many thanks for choosing to visit Euphoria Club Hotel & Resort. Your great rating is well noted. Look forward to welcoming you back in the near future. With kind regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2020
Reactie van Euphoria Club Hotel & Resort Team op 22 apr 2022
Dear Sir or Madam, Thank you for being our guest and for the high score! We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

6/10 – Redelijk

CB, Israel

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The room is a lesser version than the photos, some of the floors were regularly wet and slippery and no effort was made to prevent slipping and injury
4 nachten verbleven in januari 2020
Reactie van Euphoria Club Hotel & Resort Team op 22 apr 2022
Dear Guest, Thank you for choosing Euphoria Hotel! Hope to welcome you again soon! Kind regards,

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice resort, rooms are massive but abit plain, hotel has everything you need after a day on slopes. little way out of main centre, taxi 10lv each way if shuttle not running.
3 nachten verbleven in januari 2020
Reactie van Euphoria Club Hotel & Resort Team op 22 apr 2022
Dear Guest! Thank you for being our guest and for the high score! We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, voorzieningen
Damit man Spa erreichen kann, muss man durch die Garage gehen, wo SEHR kalt ist.
7 nachten verbleven in januari 2020
Reactie van Euphoria Club Hotel & Resort Team op 22 apr 2022
Dear Sir or Madam, Thank you for being our guest! Our sincere apologies that our services didn’t meet your expectations this time. I hope you would visit us again and would be able to see the improvement. Kind regards, Euphoria Club Hotel & Resort Team

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room was right across from the elevator it was noisy in the mornings.
5 nachten verbleven in januari 2020
Reactie van Euphoria Club Hotel & Resort Team op 22 apr 2022
Dear Sir or Madam, Thank you for being our guest and for the high score! We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

8/10 – Goed

Maya, London

Reisde met familie
Positief: Personeel en service, voorzieningen
The apartment we stayed in was very spacious and nice.The rooms are overall clean ,but they dont pay attention to details when cleaning,there were biscuits and other food leftovers under the sofa.So when you use the sofa to sleep you see all the dirt . The main downside is that when you have to go to the swimming poop or the restaurant you have to go through the underground parking ,thats very unpleasant. Overall the property is good,good location ,away from the crowds.
5 nachten verbleven in december 2019
Reactie van Euphoria Club Hotel & Resort Team op 22 apr 2022
Dear Maya, Thank you for being our guest and for sharing your valuable opinion with us! ! We are glad to know that you have mentioned our prime location and the property. Please note that your opinion about the cleanliness is very important to us and we will do our best to improve it . We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

6/10 – Redelijk

Alexander

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Nice restaurant, weird night light
This hotel complex on the outskirts of Borovets is quiet and features an excellent restaurant (with a superb list of local wines by the bottle as well as excellent grilled trouts and orange cakes) and friendly staff. The rooms are spacious but have a few weak features – chiefly a bright night light that gets switched on real bright in the middle of the night when the power supply gets interrupted. Air ventilation is lacking – requiring an open window at night with sub-zero temperatures.
2 nachten verbleven in november 2019
Reactie van Euphoria Club Hotel & Resort Team op 22 apr 2022
Dear Guest, We truly value all feedback as it helps us to meet and exceed customers’ expectations. We are thrilled that you enjoyed our food and beverage services standards and friendly staff. Please, next time if you have any problem while in the hotel do not hesitate to look for a member of the Reception team so we can solve the situation on site. I hope to meet again very soon as we will be honored to be your host once again! Euphoria Club Hotel & Resort Team

10/10 – Uitstekend

Iris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very convenient spa hotel outside Borovertz
The apartment was very spacious and convenient. There is a kitchen but with no dishes or something inside. The pool is very nice and there is jacuzzi outside which could be hotter. The complex of the hotel is very nice looking with a lot of green.
3 nachten verbleven in oktober 2019
Reactie van Reception team op 22 apr 2022
Dear Iris, We would like to express our sincere thanks for choosing our hotel for your stay, and we want you to know that the time you have taken to share your accommodation experience is extremely valuable for us. We are happy to learn that your stay was comfortable and enjoyable. We hope to welcome you again soon.

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in mei 2019
Reactie van Euphoria Club Hotel & Resort Team op 22 apr 2022
Dear Sir or Madam, Thank you for being our guest and for the high score! . We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

10/10 – Uitstekend

aaa, TA, il

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice,clean, big and comfertable rooms. staff was helpful. Hotel area is next to forest in a very quit place. Breakfast was poor. We enjoyed our stay!
3 nachten verbleven in april 2019
Reactie van Euphoria Club Hotel & Resort Team op 22 apr 2022
Dear Sir or Madam, Thank you for being our guest and for sharing your valuable opinion with us! We are glad to know that you have mentioned our cleanliness, rooms and the location. Please note that your opinion about the breakfast is very important to us and we will do our best to improve it. We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

10/10 – Uitstekend

Hadas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderfull
Amazing
1 nacht verbleven in april 2019
Reactie van Reception team op 22 apr 2022
Dear Guest, We would like to express our sincere thanks for choosing our hotel for your stay, and we want you to know that the time you have taken to share your accommodation experience is extremely valuable for us. We are happy to learn that your stay was comfortable and enjoyable. We hope to welcome you again soon.

8/10 – Goed

Paul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good Value
We went in a small group of four for a ski trip. It was a pity that the hotel was rather quiet and somewhat distant from the slopes. The breakfasts were very good and the rooms clean.
4 nachten verbleven in maart 2019
Reactie van Reception team op 22 apr 2022
Dear Paul, We would like to express our sincere thanks for choosing our hotel for your stay, and we want you to know that the time you have taken to share your accommodation experience is extremely valuable for us. We are happy to learn that your stay was comfortable and enjoyable. We hope to welcome you again soon.

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
nice property, a bit neglected, and tired but nice. road leading to the hotel in horrible, must be redone.
7 nachten verbleven in maart 2019
Reactie van Euphoria Club Hotel & Resort Team op 22 apr 2022
Dear Sir or Madam, Thank you for being our guest and for sharing your valuable opinion with us! We are glad to know that you liked the property. Please note that your opinion about the road is very important to us and we will do our best to improve it. We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel with large rooms. Slightly out of the centre but there is a shuttle provided so it’s not really a problem. Taxis are easy to pick up for trip in and out of town outside of shuttle times. Breakfast was good and we also ordered food in the restaurant one evening which was nice. We enjoyed using the pool and spa which was clean and pretty quiet most of the time The only downside was one of the waiters was extremely creepy and unfortunately took a liking to my friend, he would stand and stare at her at breakfast and always try and hug her or touch her back, it was quite uncomfortable! Otherwise no complaints and would recommend the hotel, it was very good value for money.
7 nachten verbleven in maart 2019
Reactie van Euphoria Club Hotel & Resort Team op 22 apr 2022
Dear Sir or Madam, Thank you for being our guest and for sharing your valuable opinion with us! We are glad to know that we have managed to reach your standards. Please note that your opinion about this waiter is very important to us and we will do our best to improve it . We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were very helpful & friendly. There could have been more restaurant staff in the evening, a la Carter was great. Buffet pretty poor. I wouldn’t bother with paying for half board next time. I’d pay for the evening meal separately. Breakfast was very poor, some cut fruit would have been nice.
5 nachten verbleven in februari 2019
Reactie van Euphoria Club Hotel & Resort Team op 22 apr 2022
Dear Sir or Madam, Thank you for being our guest and for sharing your valuable opinion with us! We are glad to know that we have managed to reach your standards for the A la cart restaurant. Please note that your opinion about the breakfast an dinner is very important to us and we will do our best to improve it . We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep, Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Voorzieningen
Loved the two bed apartment, but plugs hanging off the wall, stains on the shower ceiling. Marks on the wall. Holes in the sofa. Lazy maintaince. Nice and warm room. Cleaner everyday. Nice hotel. Ok breakfast. Nice bar and restaurant. There is a kitchenette that you can’t use so what was point in it? No pans plates or cutlery. No microwave or even toaster. So u can’t cook. The hotel must want u to then use their restaurant, instead we just went out every night. Poor spa really cold. Need a car to be able to use this hotel. It is a nice place. But too expensive for what it is.
8 nachten verbleven in februari 2019
Reactie van Euphoria Club Hotel & Resort Team op 22 apr 2022
Dear Sir or Madam, Thank you for being our guest! We are glad to know that you have mentioned our two bed apartments, breakfast and cleanliness. Our sincere apologies that our kitchenette and spa didn't meet your expectations this time. I hope you would visit us again and would be able to see the improvement. Kind regards, Euphoria Club Hotel & Resort Team

8/10 – Goed

Peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Godt familiehotel
Hotellet er fint og relativt nyt. Området er stille og for familier. Hvis man ønsker afterski skal man bo i Borovets
4 nachten verbleven in februari 2019
Reactie van Euphoria Club Hotel & Resort Team op 22 apr 2022
Kære Peter, Tak fordi du er vores gæst og fordi du deler din værdifulde mening med os! Bemærk venligst, at din mening er vigtig. Vi håber at byde dig velkommen tilbage i den nærmeste fremtid! Venlig hilsen Euphoria Club Hotel & Resort Team

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2019
Reactie van Euphoria Club Hotel & Resort Team op 22 apr 2022
Dear Sir or Madam, Thank you for your review. We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2019
Reactie van Reception team op 22 apr 2022
Dear Guest, We would like to express our sincere thanks for choosing our hotel for your stay, and we want you to know that the time you have taken to share your accommodation experience is extremely valuable for us. We are happy to learn that your stay was comfortable and enjoyable. We hope to welcome you again soon.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel for the money. Nice spa, breakfast and views. The room is huge and lots of closet space.
1 nacht verbleven in december 2018
Reactie van Euphoria Club Hotel & Resort Team op 22 apr 2022
Dear Sir or Madam, Thank you for being our guest and for your review! We are glad to know that you have mentioned our spa, the size of our rooms and our breakfast. We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

8/10 – Goed

Yaakov Jackie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent hotel
We stayed in the hotel three nights with two our kids. It was really a nice place. The rooms were big. The sophe bed for the kids wasn't so comfortable. The service and the restaurant were excellent. It is five minutes outside of the center and crowded area. We recommend it to all.
2 nachten verbleven in september 2018
Reactie van Reception team op 22 apr 2022
Dear Yaakov Jackie, We would like to express our sincere thanks for choosing our hotel for your stay, and we want you to know that the time you have taken to share your accommodation experience is extremely valuable for us. We are happy to learn that your stay was comfortable and enjoyable. We hope to welcome you again soon.

10/10 – Uitstekend

naama

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2018
Reactie van Euphoria Club Hotel & Resort Team op 22 apr 2022
Dear Naama, Thank you for being our guest and for the high score! We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

10/10 – Uitstekend

Jean-Charles

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Modernes Hotel mit guter Infrastruktur
Das moderne Hotel bietet grosse und helle Zimmer und ist sehr ruhig gelegen. Das Personal war sehr freundlich und sprach perfekt Englisch. Der Spabereich war gross und sauber.
2 nachten verbleven in juli 2018
Reactie van Reception team op 22 apr 2022
Dear Jean-Charles, We would like to express our sincere thanks for choosing our hotel for your stay, and we want you to know that the time you have taken to share your accommodation experience is extremely valuable for us. We are happy to learn that your stay was comfortable and enjoyable. We hope to welcome you again soon.

10/10 – Uitstekend

Feng

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel in woods
A nice resort in a quiet area. Spacious and clean room. Off season with s fee guest, but the services and super meals, both dinner and breakfast. Very friendly staff! A enjoyable stay.
1 nacht verbleven in juni 2018
Reactie van Euphoria Club Hotel & Resort Team op 22 apr 2022
Dear Feng, Thank you for being our guest and for the high score! We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

10/10 – Uitstekend

Edwards Family, Cardiff.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic Holiday
Great hotel for our family holiday in Borovets. Very quiet hotel located in the forest. 2 storey suite so kids and us had a bedroom each. ok, you have to catch the courtesy bus or taxi (£5) to get to the slopes 5 minutes away and this is the trade-off as Borovets can become quite lively in the evening/early morning. Nice pool and very good breakfast.
5 nachten verbleven in februari 2018
Reactie van Euphoria Club Hotel & Resort Team op 22 apr 2022
Dear Edwards Family, Thank you for being our guest and for the high score! We are glad to know that you have mentioned our location, the size of our rooms, spa and our breakfast. We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
3 nachten verbleven in februari 2018
Reactie van Euphoria Club Hotel & Resort Team op 22 apr 2022
Dear Guest, Thank you for choosing Euphoria Hotel! Hope to welcome you again soon! Kind regards,

10/10 – Uitstekend

ahmet

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hoş bir konaklama
Ailece konaklama için oldukça ideal bir otel . Odalar geniş ve rahat. Sadece mutfak ve ocak imkanı sunulmuş ama yemek için gerekli ekipmanlar sunulmamış. Bir de banyodaki lavoba oldukça küçük tasarlanmış.
4 nachten verbleven in januari 2018
Reactie van Euphoria Club Hotel & Resort Team op 22 apr 2022
Değerli Ahmet, Misafirimiz olduğunuz ve yüksek puan için teşekkür ederiz! Odalarımızın büyüklüğünden bahsettiğinizi öğrenmekten mutluluk duyduk. Sizi en yakın zamanda tekrar ağırlamayı umuyoruz! Saygılarımla, Euphoria Club Otel & Resort Ekibi

10/10 – Uitstekend

Joanna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel
Great hotel, really enjoyed stay. We forgot swimming costumes so didn't use pool or spa but pretty tired after skiing. Only criticism I could make regards ski shuttle bus. Hotel a couple of kicks out of town. It would have been good to keep shuttle goung until say 7pm to allow guests to get back into town without taxi. 10 leg each way every day added on quite a but. But otherwise really good stay
3 nachten verbleven in januari 2018
Reactie van Euphoria Club Hotel & Resort Team op 22 apr 2022
Dear Joanna, Thank you for choosing Euphoria Hotel! Hope to welcome you again soon! Kind regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel but room for it to be better
Nice hotel but for skiing the location is difficult because you can’t walk to the town so it leaves you reliant on taxis if you want to head back to the hotel after 6pm. Room was large and loads of cupboard space but oddly despite having a kitchenette there was no cutlery and plates etc. Dinner there was ok but not brilliant. Breakfast was lukewarm but otherwise fine. Service was good and reception happy to help.
4 nachten verbleven in januari 2018
Reactie van Euphoria Club Hotel & Resort Team op 22 apr 2022
Dear Guest, Thank you for choosing Euphoria Hotel! Hope to welcome you again soon! Kind regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice clean rooms
Located in the woods, our room had a view to the forest, really nice and quiet! Nice seperate sitting area. The only downside was the fact that there where no bodylotion/hydrants in the bathroom.
1 nacht verbleven in januari 2018
Reactie van Euphoria Club Hotel & Resort Team op 22 apr 2022
Dear Guest, Thank you for choosing Euphoria Hotel! Hope to welcome you again soon! Kind regards,

8/10 – Goed

Jungmin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Peaceful place for family
We stayed in Euphoria Hotel during the Christmas Holidays. Vert peaceful friendly nice clean and modern hotel. Comparing other hotels in Borovets, Euphoria is located within 5min away from the main place( Restuarnag area, Gondola, chair ski lift area) We were satisfied with the Hotel. The only point to pick is that the breakfast is too monotone. Everyday is the same sortiment of egg, ham, bread. Sometimes apple & orange juice is like normal water.
Reactie van Euphoria Club Hotel & Resort Team op 22 apr 2022
Dear Guest, Thank you for choosing Euphoria Hotel! Hope to welcome you again soon! Kind regards,

10/10 – Uitstekend

Polyzois

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best choice ever...
Very beautiful place to stay...tasteful breakfast...clean and spacious rooms...into the forest!!! Perfect choice for mountain and ski lovers...nothing to complain...There will be soon second visit to this lodge...
3 nachten verbleven in december 2017
Reactie van Euphoria Club Hotel & Resort Team op 22 apr 2022
Dear Guest, Thank you for choosing Euphoria Hotel! Hope to welcome you again soon! Kind regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2017
Reactie van Euphoria Club Hotel & Resort Team op 22 apr 2022
Dear Guest, Thank you for choosing Euphoria Hotel! Hope to welcome you again soon! Kind regards,

10/10 – Uitstekend

Kate

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top class hotel in idyllic setting
I adored our time here - it's situated in the middle of beautiful forest land, the air is so clean and the hotel itself is wonderful. We stayed in an apartment suite and there was SO much space! Since we were there during the hotel's off season, we pretty much had the hotel and spa to ourselves!! It was glorious :) The outdoor hot tub, sauna and steam room were a highlight :) Would 100% stay again!
Reactie van Euphoria Club Hotel & Resort Team op 22 apr 2022
Dear Kate, Thank you for choosing Euphoria Hotel! Hope to welcome you again soon! Kind regards,

8/10 – Goed

Sam, Sofia

Positief: Netheid, comfort kamer
Good and quiet hotel
Friendly hotels for those who want quiet, a bit far from the Borvits Center.
Reactie van Euphoria Club Hotel & Resort Team op 22 apr 2022
Dear Sam, Thank you for being our guest and for the high score! We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel and grounds
I stayed here with my 3 grown children on a skiing holiday. The hotel is lively and away from the Hussle and bustle of the town. Breakfast was pleasant but a little busy at times. Pool and sauna good. Hotel staff fantastic. I would say that in the morning the shuttle bus was over y crowded sometimes we had to get and pay for a taxi. Whilst the apartment was large and very pleasant the kitchen did not have any utensils, plates pans etc. Overall a great hotel just a little outside the town.
Reactie van Euphoria Club Hotel & Resort Team op 22 apr 2022
Dear Sir or Madam, Thank you for being our guest and for sharing your valuable opinion with us! We are glad to know that you have mentioned our swimming pool, sauna and staff. Please note that your opinion is important to us and it will reach the attention of our team. We hope to welcome you back in the near future! Kind regards, Euphoria Club Hotel & Resort Team