Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 582 van 1003 beoordelingen" "
10 - Uitstekend
582
Gastenscore: 8 - Goed. 200 van 1003 beoordelingen" "
8 - Goed
200
Gastenscore: 6 - Redelijk. 93 van 1003 beoordelingen" "
6 - Redelijk
93
Gastenscore: 4 - Matig. 51 van 1003 beoordelingen" "
4 - Matig
51
Gastenscore: 2 - Ontzettend slecht. 77 van 1003 beoordelingen" "
2 - Ontzettend slecht
77
8,6/10
Netheid
8,8/10
Personeel en service
8,4/10
Voorzieningen
8,6/10
Staat van de accommodatie en faciliteiten
8,6/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Elizabeth
Reisde met een groep, Reisde met partner
16 mei 2024
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved everything
Elizabeth
1 nacht verbleven in mei 2024
10/10 – Uitstekend
Jorge
7 mei 2024
Positief: Netheid, personeel en service
Muy bueno
Jorge
1 nacht verbleven in april 2024
Reactie van Megan W. op 7 mei 2024
Hi Jorge,Thank you so much for the kind words and for sharing your experience with us. It is wonderful to know you had a great stay with us. We look forward to serving you again soon!Kindest Regards,Megan W.Front Office Manager
2/10 – Ontzettend slecht
Gulenia
Reisde met partner
5 mei 2024
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I didn’t like anything about the hotel. We had to change rooms 2x due to roaches and spiders. The hotel rooms are filthy and no amenities.
Gulenia
2 nachten verbleven in mei 2024
Reactie van Susie op 7 mei 2024
Hello Gulenia, Thank you for sharing your hotel experience. I am very sorry you were dissatisfied. We will look further into the matter. We hope to welcome you back for another opportunity to create a welcoming environment. Susan S. Front Desk Supervisor
6/10 – Redelijk
Anthony
5 mei 2024
Positief: Netheid, personeel en service
Anthony
2 nachten verbleven in mei 2024
Reactie van Susie op 7 mei 2024
Hello Anthony, Thank you for taking the time to rate your experience at the Doubletree in San Bernardino. I am happy that you gave us such high scores. We hope you enjoyed our hotel to the fullest. We hope to welcome you back soon. Susan S. Front Desk Supervisor
10/10 – Uitstekend
JEAN
Reisde met familie
5 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed every aspect of our stay. Super comfy beds.
JEAN
1 nacht verbleven in mei 2024
Reactie van Susie op 7 mei 2024
Hello Jean, Thank you for sharing such kind words. We hope you could use all of our hotel amenities to the fullest. Once again, thank you for your feedback. We can't wait to see you again. Susan S. Front Desk Supervisor
10/10 – Uitstekend
Carmen, Sylmar
5 mei 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Carmen
1 nacht verbleven in mei 2024
Reactie van Susie op 7 mei 2024
Hello Carmen, Thank you for rating your recent hotel experience. We hope you enjoyed our hotel and were able to explore all of our amenities. We hope to welcome you back soon. Susan S. Front Desk Supervisor
10/10 – Uitstekend
Errol, Wildomar
Zakenreiziger
4 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
If you have meeting in San Bernardino it is a great location and has an amazing bar/dinner option in the lobby until 11 PM
Errol
1 nacht verbleven in mei 2024
Reactie van Megan W. op 7 mei 2024
Hi Errol,Thank you so much for taking the time to share your experience with us. We are so happy to hear you were able to have an outstanding experience and enjoyed your time at our restaurant at the CuttingBoard. We look forward to serving you again soon!Kindest Regards,Megan W.Front Office Manager
10/10 – Uitstekend
Cesar
3 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Had a lovely stay here all around!
Cesar
4 nachten verbleven in februari 2024
Reactie van Susie op 4 mei 2024
Hello Cesar, Thank you for taking the time to rate your experience at the Doubletree in San Bernardino. I am delighted to hear how much you enjoyed our hotel. We hope to welcome you back soon. Susan S. Front Desk Supervisor
2/10 – Ontzettend slecht
Jose
30 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Jose
1 nacht verbleven in april 2024
Reactie van Megan W. op 1 mei 2024
Hi Jose,We appreciate you taking the time to share with us your feedback.We're disappointed your time with us was anything less than perfect. We do hope you give us another opportunity to share a more enjoyable experience with you soon.Kindest Regards,Megan W.
10/10 – Uitstekend
Natalie
29 apr 2024
Positief: Staat van de accommodatie en faciliteiten
Natalie
2 nachten verbleven in april 2024
Reactie van Megan W. op 1 mei 2024
Hi Natalie,Thank you for taking the time to give us a wonderful review. We hope to see you soon.Kindest Regards,Megan W.Front Office Manager
10/10 – Uitstekend
Bryan
Zakenreiziger, Reisde met partner, Reisde met familie
29 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing staff
Bryan
1 nacht verbleven in april 2024
Reactie van Susie op 30 apr 2024
Hello Bryan, Thank you for taking the time to share your experience at the Doubletree in San Bernardino. I am pleased to read our team was able to provide quality service. We hope to welcome you back soon. Susan S. Front Desk Superviosr
10/10 – Uitstekend
DeeDee
Reisde met partner
28 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel. Friendly staff. Comfortable beds.
DeeDee
1 nacht verbleven in april 2024
Reactie van Susie op 28 apr 2024
Hello DeeDee, Thank you for taking the time to share your experience at the Doubletree in San Bernardino. I am so happy to read you enjoyed our hotel and friendly staff. We hope to welcome you again. -Susan S. Front Desk Supervisor
10/10 – Uitstekend
Leticia
Reisde met partner
28 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable rooms and friendly staff.
Leticia
1 nacht verbleven in april 2024
Reactie van Susie op 28 apr 2024
Hello Leticia, Thank you for taking the time to rate your experience at the Doubletree in San Bernardino. I am thrilled you enjoyed our hotel and our amazing staff. We hope to welcome you back soon. -Susan S. Front Desk Supervisor
10/10 – Uitstekend
James
Zakenreiziger
24 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice amenities throughout. Located near multiple restaurants. Staff was friendly and accommodating and loved the secured parking...
James
1 nacht verbleven in april 2024
Reactie van Megan W. op 26 apr 2024
Hi James,Thanks for sharing this lovely review. We're thrilled to hear you enjoyed your stay at Doubletree San Bernardino. It's our pleasure to accommodate you and we appreciate your praise regarding our team and the amenities we have to offer. We can't wait to see you again soon so we can share another excellent experience with you soon. Have a beautiful day!Kindest Regards,Megan W.Front Office Manager
10/10 – Uitstekend
Marlene
24 apr 2024
Marlene
1 nacht verbleven in april 2024
10/10 – Uitstekend
Natasha
23 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff and lots of restaurant options close by.
Natasha
1 nacht verbleven in april 2024
Reactie van Megan W. op 26 apr 2024
Hi Natasha,We appreciate your outstanding review! We are happy to see you had a wonderful stay and that our team took great care of you. There are lots of restaurants in the area to choose from, one being our very own The Cutting Board Restaurant which is located in our property. We look forward to welcoming you back. Kindest Regards,Megan W.Front Office Manager
10/10 – Uitstekend
Chantal Rocio
23 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We liked the staff and service, the room was very clean, comfortable bed
Chantal Rocio
1 nacht verbleven in april 2024
Reactie van Megan W. op 1 mei 2024
Hi Chantal,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again.Kindest Regards,Megan W.Front Office Manager
10/10 – Uitstekend
Verónica
22 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Exelente
Verónica
1 nacht verbleven in april 2024
Reactie van Megan W. op 22 apr 2024
Hi Veronica,Thank you for taking the time to share your recent experience with us. It is great to know everything was excellent. Hope to see you again.Kindest Regards,Megan W.Front Office Manager
10/10 – Uitstekend
Curtis
21 apr 2024
Curtis
3 nachten verbleven in april 2024
Reactie van Susie op 12 mei 2024
Hello Curtis, Thank you for a great review. I am happy to see you were able to enjoy our hotel. We hope to welcome you back soon. Susan S. Front Desk Supervisor
6/10 – Redelijk
SUHEY, San Leandro
Reisde met familie
20 apr 2024
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Friendly staff, rooms are a little outdated. Beds were too soft
SUHEY
1 nacht verbleven in april 2024
Reactie van Susie op 21 apr 2024
Hello Suhey, Thank you for taking the time to share your experience with the DoubleTree in San Bernardino. I am glad you found our staff friendly. We hope to provide quality service. I am very sorry you did not find our rooms more comfortable. We will review this with housekeeping for future reservations. Once again, thank you for the feedback. We hope to welcome you back again soon. Susan S. Front Desk Supervisor
10/10 – Uitstekend
Ramiro
Reisde met partner
20 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly and helpful
Ramiro
1 nacht verbleven in april 2024
Reactie van Susie op 21 apr 2024
Hello Ramiro, Thank you for taking the time to share your experience with the DoubleTree in San Bernardino. I am happy we could provide quality service during your stay. We hope to welcome you back again. Susan S. Front Desk Supervisor
10/10 – Uitstekend
Hollis
17 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good.
Hollis
2 nachten verbleven in april 2024
Reactie van Megan W. op 17 apr 2024
Hi Hollis,Thank you for choosing the Doubletree San Bernardino and for letting us know how much you enjoyed your visit. We hope to see you again soon.Kindest Regards,Megan W.Front Office Manager
10/10 – Uitstekend
Jesse
Reisde met familie
14 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Jesse
1 nacht verbleven in april 2024
Reactie van Megan W. op 15 apr 2024
Hi Jesse,Thank you for taking the time to share your recent experience with us. It is wonderful to know you had a wonderful stay. Hope to see you again soon.Kindest Regards,Megan W.Front Office Manager
8/10 – Goed
debra
Reisde met familie
14 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great large room. Comfortable bed,updated room.
No free parking available, homeless population in vicinity of hotel.
debra
1 nacht verbleven in april 2024
Reactie van Susie op 14 apr 2024
Hello Debra,Thank you for taking the time to share your experience at the DoubleTree San Bernardino. I am pleased that you enjoyed our hotel. We are glad you enjoyed our spacious rooms and amenities. We have secured parking for guest to enjoy their stays with no worries. We hope to welcome you back soon. Susan S. Front Desk Supervisor
10/10 – Uitstekend
YVETTE
Reisde met een groep
13 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The food was great and staff very friendly.
YVETTE
2 nachten verbleven in april 2024
Reactie van Susie op 14 apr 2024
Hello Yvette,Thank you for taking the time to share your experience at the DoubleTree San Bernardino. I am happy to read you enjoyed our hotel. Our hotel has great plates and fantastic team members. We hope to welcome you back soon. Susan S. Front Desk Supervisor
10/10 – Uitstekend
Tae’Tawnee
13 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Tae’Tawnee
1 nacht verbleven in april 2024
Reactie van Susie op 14 apr 2024
Hello Tae'Tawnee,Thank you for taking the time to share your experience at the DoubleTree San Bernardino. I am pleased that you enjoyed our hotel. We hope to welcome you back soon. Susan S. Front Desk Supervisor
10/10 – Uitstekend
Mitchell
13 apr 2024
Mitchell
2 nachten verbleven in april 2024
Reactie van Susie op 4 mei 2024
Hello Mitchell, Thank you for taking the time to rate your experience at the Doubletree in San Bernardino. We appreciate you choosing our hotel out of the many in our area. I hope you enjoyed our hotel and the many amenities we have to offer. We hope to welcome you back soon. Susan S. Front Desk Supervisor
6/10 – Redelijk
Joan
Zakenreiziger, Reisde met partner
10 apr 2024
Positief: Voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Nice size room
Good tv
Joan
1 nacht verbleven in april 2024
Reactie van Susie op 14 apr 2024
Hello Joan,Thank you for taking the time to share your experience at the DoubleTree San Bernardino. I am pleased that you enjoyed our rooms and our TVs. We hope to welcome you back soon. Susan S. Front Desk Supervisor
10/10 – Uitstekend
Josh
10 apr 2024
Real nice
Josh
1 nacht verbleven in april 2024
Reactie van Megan W. op 10 apr 2024
Hi Josh,Thank you for taking the time to share your feedback with us. I am glad to see that you enjoyed your recent stay and had a nice time. We hope to see you soon.Kindest Regards,Megan W.Front Office Manager
10/10 – Uitstekend
Rocio
Reisde met partner
8 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The easy check in process, the warm cookies we got upon our arrival
Rocio
1 nacht verbleven in april 2024
Reactie van Megan W. op 8 apr 2024
Hi Rocio,Thank you for taking the time to share your recent experience with us. It is great to hear you had a smooth check-in process and enjoyed our delicious Doubletree signature cookies. We hope to welcome you back soon!Kindest Regards,Megan W.Front Office Manager
10/10 – Uitstekend
ricardo
Reisde met familie
6 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gated parking,I think is very safe.
ricardo
3 nachten verbleven in maart 2024
Reactie van Susie op 7 apr 2024
Hello Ricardo, Thank you for taking the time to share your experience at the DoubleTree San Bernardino. I am pleased that you thought our hotel was safe. That is one of our top priorities for our guests. Thank you again for sharing your experience. We hope to welcome you back soon. Susan S. Front Desk Supervisor
10/10 – Uitstekend
Jesus
5 apr 2024
Jesus
3 nachten verbleven in maart 2024
Reactie van Megan W. op 26 apr 2024
Hi Jesus,Thank you so much for your great review! I am glad you had a wonderful time during your stay. We hope to see you again soon!Kindest Regards,Megan W.Front Office Manager
10/10 – Uitstekend
Diana
5 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great service! Comfortable stay.
Diana
1 nacht verbleven in april 2024
Reactie van Susie op 7 apr 2024
Hello Diana,Thank you for taking the time to share your experience at the DoubleTree San Bernardino. I am pleased you found our hotel comfortable and that we could provide quality service. Once again, thank you for choosing our hotel out of the many hotels in our area. We hope to welcome you again soon.Susan S. Front Desk Supervisor
10/10 – Uitstekend
Rebecca
4 apr 2024
Rebecca
1 nacht verbleven in april 2024
Reactie van Megan W. op 26 apr 2024
Hi Rebecca,Thank you for the excellent review!We're thrilled your time at Doubletree San Bernardino was so amazing! We look forward to hosting you again soon for another fantastic experience!Kindest Regards,Megan W.Front Office Manager
10/10 – Uitstekend
Carlos
2 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Carlos
1 nacht verbleven in april 2024
Reactie van Susie op 3 apr 2024
Hello Carlos, Thank you for taking the time to rate your hotel experience at the DoubleTree in San Bernardino. I am pleased we were able to provide quality service during your visit. We hope to welcome you back soon. Susan S. Front Desk Supervisor
10/10 – Uitstekend
TaeTawnee
2 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice hotel
TaeTawnee
1 nacht verbleven in maart 2024
Reactie van Megan W. op 3 apr 2024
Dear valued guest,Thank you for taking the time to share your recent experience with us. It is amazing to hear you had a great stay. We hope to see you again soon.Kindest Regards,Megan W.Front Office Manager
10/10 – Uitstekend
bridget
29 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
it’s a good place to stay at didn’t have any problems
i would just like the staff to bring more amenities like towels . one thing i don’t like is that they charge you for parking i mean im already paying 1k to stay at the property and to get charged for parking is kinda insane .
bridget
3 nachten verbleven in maart 2024
Reactie van Susie op 29 mrt 2024
Hello Bridget, Thank you for sharing your experience during your recent stay at the DoubleTree San Bernardino. I am happy to read that you enjoyed our hotel. Our front desk and housekeeping team does provide extra amenities to all of our guest and we provide 24 hours security with our internal security. We ensure all of our guest and team members are safe while staying with us. We appreciate your feedback and we hope to welcome you back soon. Susan S. Front Desk Supervisor
6/10 – Redelijk
Arief
28 mrt 2024
Nothing special
Arief
1 nacht verbleven in februari 2024
Reactie van Susie op 29 mrt 2024
Hello Arief, Thank you for sharing your experience during your most recent stay. I am very sorry we were unable to exceed your expectations. Hopefully we can welcome you back soon and change your experience for the better.Susan S. Front Desk Supervisor
2/10 – Ontzettend slecht
Armen
27 mrt 2024
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Noisy AC, bathroom isn’t good.
Armen
3 nachten verbleven in maart 2024
Reactie van Susie op 29 mrt 2024
Hello Armen, Thank you for taking the time share your experience at our hotel. I am very sorry that you had to experience a noisy air conditioner. That must have been very frustrating during the night trying to sleep as well as not having a comfortable bathroom. We can definitely share this information with our engineering team about the air conditioner. To ensure we are doing preventative maintenance for our rooms. Once again thank you for your feedback and we hope we can welcome you back soon. Susan S. Front Desk Supervisor
8/10 – Goed
mark t
27 mrt 2024
Positief: Staat van de accommodatie en faciliteiten
mark t
1 nacht verbleven in maart 2024
Reactie van Susie op 29 mrt 2024
Hello Mark T, Thank you for rating your hotel experience. I am happy to see high scores. I hope you were able to enjoy our hotel and all the amenities we have to offer. We hope to welcome you back soon. Susan S. Front Desk Supervisor
10/10 – Uitstekend
Matt
25 mrt 2024
Matt
1 nacht verbleven in maart 2024
Reactie van Susie op 29 mrt 2024
Hello Matt, Thank you for a great rating during your recent stay at our hotel. I hope you were able to enjoy our hotel and the amenities we have to offer. Hopefully we can welcome you back soon.Susan S. Front Desk Supervisor
10/10 – Uitstekend
lisa
25 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
lisa
2 nachten verbleven in maart 2024
Reactie van Susie op 29 mrt 2024
Hello Lisa, Thank you for a great review. I hope you were able to enjoy our hotel and all the amenities we have to offer. Once again thank you for sharing your feedback and we hope to welcome you back soon. Susan S. Front Desk Supervisor
2/10 – Ontzettend slecht
irene, Woodland Hills
25 mrt 2024
Negatief: Personeel en service
irene
2 nachten verbleven in maart 2024
Reactie van Susie op 31 mrt 2024
Hello Irene, Thank you for rating our hotel. I am very sorry that you were dissatisfied with your stay. I hope we can welcome you back soon to try and rectify your previous stay. Once again thank you for the feedback and we look forward to welcoming you back. Susan S. Front Desk Supervisor
10/10 – Uitstekend
Daniella
25 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Daniella
2 nachten verbleven in maart 2024
Reactie van Susie op 26 mrt 2024
Hello Daniella, Thank you for a great rating. We hope you were able to enjoy our hotel and the amenities we have to offer. Susan S. Front Desk Supervisor
10/10 – Uitstekend
Atziry
24 mrt 2024
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Atziry
1 nacht verbleven in maart 2024
Reactie van Susie op 26 mrt 2024
Hello Atziry,Thank you for a great rating. I hope you were able to enjoy our hotel and all the amenities we have to offer. We hope to see you again soon. Susan S. Front Desk Supervisor
10/10 – Uitstekend
Benjamin
24 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was by far the best part. Everyone was super friendly and helpful.
Benjamin
3 nachten verbleven in maart 2024
Reactie van Susie op 26 mrt 2024
Hello Benjamin, Thank you for such kind words. We are so happy you enjoyed our hotel and our staff. We hope to welcome you again soon. Susan S. Front Desk Supervisor
8/10 – Goed
Brinda
Reisde met partner
22 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice clean hotel
Brinda
6 nachten verbleven in maart 2024
Reactie van Susie op 24 mrt 2024
Hello Brinda, Thank you for taking the time share your hotel experience. I am very happy to read that you enjoyed our hotel and found our rooms to be clean. We hope to welcome you back soon. Susan S. Front Desk Supervisor
10/10 – Uitstekend
Tejul
Reisde met familie
20 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was amazing!!! Rufolio and Izzy made the stay extra special
Tejul
3 nachten verbleven in februari 2024
Reactie van Megan W. op 20 mrt 2024
Hi Tejul,Thank you so much for the kind words and for sharing your experience with us. We are so happy to hear you were able to have an outstanding experience, with special thanks to Refugio and Izzie. We truly appreciate you choosing our hotel to stay at and look forward to taking great care of you again in the future!Kindest Regards,Megan W.Front Office Manager
10/10 – Uitstekend
Selina
Reisde met familie
20 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
HVAC in the room is very loud. Also, heard a dripping sound in the walls every night (all night).
The shower curtain could be a bit longer, so that water doesn't get on the bathroom floor.
The shower gel was really nice and the double bathroom sinks were helpful.
Selina
3 nachten verbleven in maart 2024
Reactie van Megan W. op 20 mrt 2024
Hi Selina,Thank you so much for taking the time to share your experience with us. It is wonderful to know that you enjoyed the shower gel and the double bathroom sinks. However, we're disappointed your time with us was less than ideal and that you had such challenges with the HVAC in your room along with the shower curtain being too short. We care about the satisfaction of our guests so we'll be sure to address your concerns with our team moving forward. We look forward to serving you again soon!Kindest Regards,Megan W.Front Office Manager
10/10 – Uitstekend
Aurora
19 mrt 2024
Loved the environment and the cleanliness. The outside is beautiful too
Aurora
1 nacht verbleven in maart 2024
Reactie van Megan W. op 20 mrt 2024
Hi Aurora,We're delighted your time at Doubletree San Bernardino was so outstanding and that you loved the environment and cleanliness of our hotel. We look forward to hosting you again soon for another fantastic experience.Kindest Regards,Megan W.Front Office Manager