Ingang binnen

Beoordelingen van Motel 6 San Bernardino, CA - Downtown

2 out of 5
Motel 6 San Bernardino, CA - Downtown
777 W 6th St, San Bernardino, CA

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 299 van 837 beoordelingen" "
Gastenscore: 8 - Goed. 179 van 837 beoordelingen" "
Gastenscore: 6 - Redelijk. 130 van 837 beoordelingen" "
Gastenscore: 4 - Matig. 65 van 837 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 164 van 837 beoordelingen" "

7,2/10

Netheid

7,8/10

Personeel en service

6,4/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

6,4/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Braden

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
• Blood on the walls • creepy dude next doors • dirty sheets • nude prostitutes outside • Stank room • chocolate on chairs
1 nacht verbleven in mei 2024
Reactie van HP op 13 mei 2024
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on.

2/10 – Ontzettend slecht

Golnaz

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I didn’t expect much from Motel 6, but this experience was the worst ever. The property was very unsafe with many homeless individuals outside my room. It was extremely loud and unsettling.
1 nacht verbleven in april 2024
Reactie van HP op 29 apr 2024
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. You book for some other room and complain about having knee problem but still when we accommodate you based on requirement and still you complain about something outside, the people who are homeless they are also human being and due to financial crisis they are in this situation and its not our problem its everyone problem, if you having complaints better you stay at home and don't go outside your house that way you will feel safe. Until then, we’ll leave the light on.

10/10 – Uitstekend

Alec

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Professional service
5 nachten verbleven in april 2024
Reactie van HP op 19 apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. #Team6

4/10 – Matig

Carolina

Zakenreiziger
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
No me gusto que la cama estaba muy dura. Y la localidad se veia con inseguridad a pesar de ver patrullas rondando.
1 nacht verbleven in april 2024
Reactie van HP op 17 apr 2024
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on.

10/10 – Uitstekend

Alec

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in april 2024
Reactie van HP op 17 apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. #Team6

10/10 – Uitstekend

Alec

1 nacht verbleven in april 2024
Reactie van HP op 13 mei 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. #Team6

10/10 – Uitstekend

Danny

Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024
Reactie van HP op 17 apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. #Team6

10/10 – Uitstekend

BD

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
everything was overall clean the staff was courteous and professional the rooms were clean the only thing that I can say is there was like a little minor disturbance I don't know if it was two two women I believe they were lovers I don't know if they were fighting but other than that it had nothing to do with the property everything at the property is professional and a hell to the fullest thank you for the stay
1 nacht verbleven in april 2024
Reactie van HP op 3 apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Few things are not in our hands. #Team6

2/10 – Ontzettend slecht

Frederik

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was not a safe place to stay
1 nacht verbleven in maart 2024
Reactie van HP op 31 mrt 2024
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on.

8/10 – Goed

Mercedes

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service
Hardly any where to park. Parking lot was too full & no hot water
2 nachten verbleven in maart 2024
Reactie van HP op 29 mrt 2024
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on.

2/10 – Ontzettend slecht

Jessica

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The cleaning people left the door open of our room for hours.
2 nachten verbleven in maart 2024
Reactie van HP op 27 mrt 2024
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. Was it before your check in?

2/10 – Ontzettend slecht

Bianca

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I must say, I will never stay here again, the amount of homelessness and activity that goes around in the parking lot, and all the surrounding streets is ridiculous and to allow that on the property makes for unsafe and uncomfortable situations. Especially for two girls. Not only did somebody put a piece of candy on my car after they seen me sitting in it, but a random stranger also went knocking on my door..horrible horrible horrible !
2 nachten verbleven in maart 2024
Reactie van HP op 27 mrt 2024
Hello Bianca,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. I could have given and questioned you but we are trying everything in our hands to keep our guests satisfied during their stay but everything is not in our control.Thanks,Team6

4/10 – Matig

Edu

Reisde met een groep, Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
Arriving at night was such a nightmare our keycard disconnecting at not opening the room no microwave
2 nachten verbleven in maart 2024
Reactie van HP op 25 mrt 2024
Greetings Edu Silva,Thank you sharing your valuable feedback, we apologies for the inconvenience but at the time of check in we did give multiple keys, i am not sure whether you have tried all of them, as the keys will not work when in contact with electronic devices like mobile phones, but we were available all the time in the front office to activate the keys though. And regarding the no microwave we do have microwave which was very closer to the room you have stayed. And to let you know that we never mentioned anywhere in the website that we have microwaves inside the room. We appreciate you valuable feedback and we request to give us another chance to serve you better.Thanks,Team6

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff is friendly
1 nacht verbleven in maart 2024
Reactie van HP op 24 mrt 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. #Team6

6/10 – Redelijk

David

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Dirty
1 nacht verbleven in maart 2024
Reactie van HP op 17 apr 2024
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on.

8/10 – Goed

Sommer

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 21 mrt 2024
Hi Sommer,Thank you for positively rating your stay!!Maz K.#Team6

10/10 – Uitstekend

Abel

2 nachten verbleven in december 2023
Reactie van Brand Experience Team op 14 mrt 2024
Hi Abel,Thank you for the perfect rating!Lilith#Team6

2/10 – Ontzettend slecht

Ilene

1 nacht verbleven in februari 2024
Reactie van HP op 24 mrt 2024
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on.

10/10 – Uitstekend

Rochelle

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 7 mrt 2024
Hi Rochelle,Thank you for the 5-star rating!Lilith#Team6

10/10 – Uitstekend

Lezlie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 7 mrt 2024
Hi Lezlie,Thank you for the perfect rating!Lilith#Team6

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 7 mrt 2024
Hi David,Thank you for the 5-star rating!Lilith#Team6

8/10 – Goed

Manuel

Positief: Netheid, staat van de accommodatie en faciliteiten
Like it
Our stay was very good, I would say there an issue I didn’t like they were homeless everywhere, I don’t have any problem with homeless people but it makes it feel unsafe a little. I love people no matter if homeless or not!
1 nacht verbleven in februari 2024
Reactie van Nancy Y. op 6 mrt 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 – Uitstekend

Al

1 nacht verbleven in februari 2024
Reactie van HP op 24 mrt 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.#Team6

4/10 – Matig

william

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Hot water would run before I could even lathers up not get warm again for a very long time
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 28 feb 2024
Hi William,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 – Ontzettend slecht

Caroline, San Bernardino

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
It smelled so bad. The bed was stained and full of burn holes. I kept waking up all night because it smelled so horrible.
1 nacht verbleven in februari 2024
Reactie van HP op 24 mrt 2024
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on.

10/10 – Uitstekend

Julian

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 21 feb 2024
Hi Julian,Thank you for the perfect rating!! Maz K.#Team6

10/10 – Uitstekend

Donnielle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good Stay
Very clean, convenient location, nice amenities.
2 nachten verbleven in februari 2024
Reactie van Nancy Y. op 14 feb 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 – Goed

Rodney

1 nacht verbleven in februari 2024
Reactie van HP op 24 mrt 2024
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on.

8/10 – Goed

Chase

Positief: Netheid, personeel en service
Great hotel but not the greatest neighborhood
This hotel was good. Great secure parking lot. And much better than any nearby hotel. Glad I read reviews and picked this one. I missed my turn and had to go around back. When I did i was offered services from ladies of the night... I'm pretty sure that's just the town I was in. Also the top sheet wasn't warm enough.
1 nacht verbleven in januari 2024
Reactie van HP op 5 feb 2024
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on.

6/10 – Redelijk

Irene

Reisde met partner
Positief: Personeel en service
The room was clean and Staff was great! Area was TOO shady and people hanging out in front doing drugs!!
2 nachten verbleven in januari 2024
Reactie van HP op 5 feb 2024
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on.

10/10 – Uitstekend

Gary, Lake Isabella

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Place was ok but shady people were standing around near entrance.
1 nacht verbleven in januari 2024
Reactie van HP op 5 feb 2024
Dear Guest,Thank you for your valuable feedback, We always thrive to provide comfort and safe stay

6/10 – Redelijk

Jennifer

Reisde met partner
It was decent
2 nachten verbleven in januari 2024
Reactie van HP op 5 feb 2024
Dear Guest,Thank you for your valuable feedback, We always thrive to provide comfort and safe stay

8/10 – Goed

Aracelis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van HP op 5 feb 2024
Dear Guest,Thank you for your valuable feedback, We always thrive to provide comfort and safe stay

8/10 – Goed

Allison

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
What to expect for price
No elevator, ice machine in on lower level. No parking close to room so not recommended if you have heavy or a lot of luggage. There might have been a couple prostitutes standing by the road in front
1 nacht verbleven in januari 2024
Reactie van Brand Experience Team op 30 jan 2024
Hi Allison, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 – Uitstekend

Jennifer

Positief: Netheid
1 nacht verbleven in januari 2024
Reactie van HP op 5 feb 2024
Dear Guest,Thank you for your valuable feedback, We always thrive to provide comfort and safe stay

10/10 – Uitstekend

Alex

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great staff
5 nachten verbleven in januari 2024
Reactie van Brand Experience Team op 30 jan 2024
Hi Alex,Thank you for the amazing review!Maz K.#Team6

2/10 – Ontzettend slecht

Leonard

1 nacht verbleven in januari 2024
Reactie van HP op 17 jan 2024
Dear Guest,We couldn't extend your stay as your reservations were cancelled by due to fraudulent use of credit card.

4/10 – Matig

Alfred

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van HP op 15 jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.#Team6

2/10 – Ontzettend slecht

Yvette

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
REFUND
Its was horrible i didn't even stay there i had to go to another hotel that was so bad not at all my money worth I hate hotel.com i want a refund ill never use this app
1 nacht verbleven in januari 2024
Reactie van HP op 11 jan 2024
Dear Guest,Sorry to hear about the experience that you have faced, we promise to look into the issues.

10/10 – Uitstekend

Jesse

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
it was actually really nice for a motel 6
3 nachten verbleven in december 2023
Reactie van HP op 11 jan 2024
Dear Guest,Thank you for your valuable feedback, We always thrive to provide comfort and safe stay

8/10 – Goed

Samuel

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in januari 2024
Reactie van HP op 11 jan 2024
Dear Guest,Thank you for your valuable feedback, We always thrive to provide comfort and safe stay

10/10 – Uitstekend

Kay

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is one of the nicest and understanding I've came across.
1 nacht verbleven in december 2023
Reactie van HP op 11 jan 2024
Dear Guest,Thank you for your valuable feedback, We always thrive to provide comfort and safe stay

2/10 – Ontzettend slecht

Diana

1 nacht verbleven in december 2023
Reactie van HP op 5 feb 2024
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on.

2/10 – Ontzettend slecht

Stella

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van HP op 24 mrt 2024
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Why was it kids outside at 11pm
It was people outside all night loud music u can feel the vibration in the bed and it was a overall bad stay
1 nacht verbleven in december 2023
Reactie van Nancy Y. op 3 jan 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 – Uitstekend

Craig

Reisde met huisdieren
Positief: Netheid, personeel en service en voorzieningen
1 nacht verbleven in december 2023
Reactie van HP op 11 jan 2024
Dear Guest,Thank you for your valuable feedback, We always thrive to provide comfort and safe stay

2/10 – Ontzettend slecht

Eric Alejandro Barba

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Demasiado sucio, con olores muy fuertes, no se puede dormir
1 nacht verbleven in december 2023
Reactie van Nancy Y. op 3 jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 – Ontzettend slecht

Oscar, Troy

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van HP op 11 jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again..#Team6

10/10 – Uitstekend

Becky

Zakenreiziger, Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van HP op 5 feb 2024
Dear Guest,Thank you for your valuable feedback, We always thrive to provide comfort and safe stay

2/10 – Ontzettend slecht

William

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van HP op 16 dec 2023
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on.