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Beoordelingen van Hilton San Diego Bayfront

4 out of 5
Hilton San Diego Bayfront
1 Park Blvd, San Diego, CA

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 853 van 1484 beoordelingen" "
Gastenscore: 8 - Goed. 285 van 1484 beoordelingen" "
Gastenscore: 6 - Redelijk. 134 van 1484 beoordelingen" "
Gastenscore: 4 - Matig. 95 van 1484 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 117 van 1484 beoordelingen" "

9,0/10

Netheid

8,6/10

Personeel en service

8,4/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Heather

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Peter was great at check in. After a night out I needed assistance to my room and a staff member whose name I did not get, he helped me to my room safely. Everyone was very kind and helpful.
2 nachten verbleven in mei 2024
Reactie van General Manager op 7 mei 2024
Dear Heather,Thank you for your kind words! We're delighted that Peter and the rest of our team were there to assist you when needed. Your recognition of our dedication to providing quality service is greatly appreciated, and we look forward to welcoming you back soon for another pleasant stay at Hilton San Diego Bayfront!

10/10 – Uitstekend

Anna

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really nice hotel. They do charge daily resort fee but they include 1 hr bike rental, $15 hotel credit and aluminum water bottles for each night you stay. Overnight parking is $45. Views are incredible.
3 nachten verbleven in mei 2024
Reactie van General Manager op 7 mei 2024
Dear Anna,Thank you for choosing Hilton San Diego Bayfront and for sharing your five-star review! We are pleased that you enjoyed your stay and appreciated the included amenities. In addition, we're glad that the views were a highlight of your visit. It was a pleasure having you here with us. Our team looks forward to welcoming you back soon for another enjoyable experience.

10/10 – Uitstekend

Israel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

4/10 – Matig

Catherine

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Hispanic cleaning lady beg my husband to tip her and do the sign in front him on Sunday at 12pm. She came earlier and knocked our Room to do the cleaning and told her we needed . We decided not to tip her the days we had stay. Imagine, the lack of education this lady was raised and the bad reputation on her profession she represent at the hotel. I believe, we are not the first customer went through this uncomfortable situation.
2 nachten verbleven in april 2024
Reactie van General Manager op 7 mei 2024
Dear Catherine,Thank you for bringing this to our attention. We are committed to providing excellent service and ensuring that all guest interactions are both professional and respectful. Rest assured, we're addressing this feedback with our team to reinforce our standards. We appreciate your comments and hope to provide a more comfortable experience on your next visit.

10/10 – Uitstekend

Gary

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient and clean property Room was very comfortable
2 nachten verbleven in april 2024
Reactie van General Manager op 7 mei 2024
Dear Gary,Thank you for taking the time to provide your review of Hilton San Diego Bayfront. We are thrilled to hear you had a positive experience! It sounds like the convenience of our location and the coziness of your room made your stay enjoyable. It was a pleasure having you join us, and we look forward to you staying with us again in the future.

10/10 – Uitstekend

Saravana

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was great, however Pl note that it is a bit of hike from the convention center.
2 nachten verbleven in april 2024
Reactie van General Manager op 7 mei 2024
Dear Saravana,Thank you for taking the time to provide your kind review of Hilton San Diego Bayfront! We are happy to hear you enjoyed your stay overall, and we look forward to you staying with us again in the future.

10/10 – Uitstekend

Rosie

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay !!
2 nachten verbleven in april 2024
Reactie van General Manager op 2 mei 2024
Dear Rosie,Thank you for choosing Hilton San Diego Bayfront. We're delighted you enjoyed your stay with us, and we'd be thrilled to welcome you back anytime.

8/10 – Goed

Patrick, Tustin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a great property. The only reason I didn’t give it 5 stars is because the bed was very hard. If you like a hard bed, this hotel is for you.
2 nachten verbleven in april 2024
Reactie van General Manager op 2 mei 2024
Dear Patrick,Thank you for staying with us and taking the time to share your thoughts. We're glad your overall stay was pleasant, and we appreciate your feedback about the beds. If you're in the area again, please come back to see us.

10/10 – Uitstekend

Melanie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Check was fast and friendly. Thank you for a great stay!
1 nacht verbleven in april 2024
Reactie van General Manager op 2 mei 2024
Dear Melanie,Thank you for staying with us and for your feedback. We're glad you had a five-star experience. We hope to welcome you back soon for another great stay at Hilton San Diego Bayfront.

6/10 – Redelijk

ankur

Positief: Netheid
2 nachten verbleven in april 2024

10/10 – Uitstekend

Trent

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location to Petco park
2 nachten verbleven in april 2024
Reactie van General Manager op 25 apr 2024
Dear Trent,We enjoyed hosting you at Hilton San Diego Bayfront. Thank you for highlighting our great location near Petco Park! We value you as our guest and hope you come back soon.

8/10 – Goed

tyler

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

6/10 – Redelijk

Alfonso, Santa Barbara

6 nachten verbleven in april 2024

8/10 – Goed

Geofrey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

10/10 – Uitstekend

Kyle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location in downtown San Diego, right across from petco park and a few minute walk to the ferry to Coronado island
3 nachten verbleven in maart 2024
Reactie van General Manager op 22 apr 2024
Dear Kyle,Thank you so much for the five-star review. We are delighted to hear you were able to take advantage of our convenient location, and we hope you will visit us again soon.

10/10 – Uitstekend

Justin

Reisde met familie
Positief: Netheid, voorzieningen
Excellent service and location was perfect!
1 nacht verbleven in april 2024
Reactie van General Manager op 22 apr 2024
Dear Justin,Thank you so much for the five-star review. We're happy you enjoyed our convenient location and world-class service, and we'll be sure to pass your compliments on to the team. We hope you'll visit us again soon!

4/10 – Matig

Mingfu, Philadelphia

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
There is a daily "urban destination fee" of $39, which is on top of your Expedia payment. Basically this trick makes them appear cheaper than they really are in a search engine. Be aware!
2 nachten verbleven in april 2024
Reactie van General Manager op 22 apr 2024
Dear Mingfu,Thank you for taking the time to leave a review. We apologize for any inconvenience faced and will use your feedback to help us improve the experience of future guests. Should you be in the area, we hope you will consider staying with us again.

10/10 – Uitstekend

Kris

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great value, excellent location.
1 nacht verbleven in april 2024
Reactie van General Manager op 19 apr 2024
Dear Kris,Thank you so much for choosing to stay with us at Hilton San Diego Bayfront. Our goal is to provide every guest with a wonderful experience, so we're thrilled we could deliver one for you. It's great to read you were able to take advantage of our convenient location during your stay. The pleasure was all ours, and we hope you'll choose to visit us again in the future.

6/10 – Redelijk

Joice

2 nachten verbleven in april 2024

10/10 – Uitstekend

Chun-Nan

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There is nothing I can criticize.
1 nacht verbleven in april 2024
Reactie van General Manager op 16 apr 2024
Dear Chun-Nan,We appreciate you taking the time to share a review about your recent stay. We're glad to know you enjoyed your time with us at Hilton San Diego Bayfront. Thank you, and come back soon!

10/10 – Uitstekend

Chun Yan

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is located towards the end of the walkable pier path along the water which is fine. Garage parking have direct connection to the hotel lobby. My family enjoyed the nice outdoor pool with 2 hot tubs. The view from the city view room was spectacular. Would come back again.
1 nacht verbleven in april 2024
Reactie van General Manager op 18 apr 2024
Thank you so much for choosing to stay with us at Hilton San Diego Bayfront. Our goal is to provide every guest with a wonderful experience, so we're thrilled you enjoyed your visit. It's great to read you were able to take advantage of our plentiful amenities, beautiful views, and convenient location. The pleasure was truly ours, and we hope you'll choose to visit us again soon.

10/10 – Uitstekend

Rey

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s nice that it’s next to shore…
2 nachten verbleven in april 2024
Reactie van General Manager op 14 apr 2024
Dear Rey,Thank you for your review and for giving us a perfect rating! We are delighted our fantastic location was the highlight of your stay, and we appreciate you mentioning its proximity to the beach. It was truly a pleasure having you here, and we hope you return soon!

8/10 – Goed

Budur

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice property
6 nachten verbleven in april 2024
Reactie van General Manager op 14 apr 2024
Dear Budur,Thank you for allowing Hilton San Diego Bayfront to host your recent stay. We're happy to hear you had an enjoyable visit, and that you appreciated our accommodations. We're grateful for your rating, and we hope to have the pleasure of your company the next time you're in the area.

10/10 – Uitstekend

Ivan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location
2 nachten verbleven in april 2024
Reactie van General Manager op 11 apr 2024
Dear Ivan,Thanks for choosing Hilton San Diego Bayfront. We appreciate you shining a spotlight on our great location near Gaslamp Quarter and Petco Park. Please stay with us again next time you travel to San Diego!

6/10 – Redelijk

Monica

Zakenreiziger
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Negatief: Netheid
The room was not clean. I found dirty clothes in the drawers at the room.
4 nachten verbleven in februari 2024
Reactie van General Manager op 11 apr 2024
Dear Monica,While we thank you for being our guest and sharing your feedback, we hope you'll accept our sincerest apologies for the housekeeping concerns you encountered during your stay. We want to assure you that we do engage in deep cleaning processes, and we appreciate you informing us of a need to address our housekeeping policies and procedures. Thank you for your comments. We hope to see you again and impress you with our improvements.

10/10 – Uitstekend

John

5 nachten verbleven in maart 2024

10/10 – Uitstekend

sihong

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very satisfied stay with this hotel. Clean room with very nice view from two big windows in this corner room on the 14th floor. Service was great.Called the front desk and responded quick.
2 nachten verbleven in april 2024
Reactie van General Manager op 9 apr 2024
Dear Sihong, Thank you so much for choosing Hilton San Diego Bayfront. We are thrilled to learn you had a wonderful stay, and we are proud to have earned your five-star review. Your feedback is greatly appreciated, particularly your recognition of our cleanliness and great service. We hope you'll consider joining us again on your next trip to San Diego; it was a genuine pleasure hosting you.

2/10 – Ontzettend slecht

Leticia

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I’ve stayed at this property multiple times but since my last stay it has drastically declined starting with under-staffing, the room had a stale stench that staff could not explain but a “regular” explained to us that the sewer system was not properly vented and sometimes it emits a foul smell making the bathroom area stink. I will never return to the Hilton Bayfront.
3 nachten verbleven in maart 2024
Reactie van General Manager op 9 apr 2024
Dear Leticia,Thank you so much for leaving feedback. We are disappointed to hear your last stay with us did not live up to your expectations, and we apologize for any inconvenience faced. We appreciate you sharing your concerns, which will help us improve the experience of future guests.

10/10 – Uitstekend

Weiwei

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good place to stay and really convenient place for conference.
5 nachten verbleven in maart 2024
Reactie van General Manager op 9 apr 2024
Dear Weiwei,Thank you so much for choosing to stay with us at Hilton San Diego Bayfront. Our goal is to provide every guest with a wonderful experience, and we're thrilled you enjoyed your visit. It's great to read our location was convenient for your needs. The pleasure was all ours, and we hope to welcome you back soon.

10/10 – Uitstekend

Elsa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024

10/10 – Uitstekend

ROBERTO, SAN DIEGO

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Rebecca

Positief: Staat van de accommodatie en faciliteiten
Nice place!
1 nacht verbleven in april 2024
Reactie van General Manager op 6 apr 2024
Dear Rebecca,We're so happy to know that you enjoyed your time with us overall! We trust that everything was in order for your stay and we hope to see you again soon.

8/10 – Goed

Diane

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed our stay. Great location but disappointed in all the added fees the resort adds. Surcharges, resort fees and more$$$$
2 nachten verbleven in maart 2024
Reactie van General Manager op 6 apr 2024
Dear Diane,Thank you for taking the time to leave a review. We're very pleased to hear you enjoyed your stay, but apologize for any inconveniences caused by unexpected charges. We will use your feedback to improve the experience of future guests, and hope you'll come to visit us again soon!

6/10 – Redelijk

carmina

Positief: Netheid, personeel en service
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Emily, Norcross

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024

6/10 – Redelijk

Nancy D

Reisde met familie en kleine kinderen
Easy walk to peco park
4 nachten verbleven in maart 2024
Reactie van General Manager op 6 apr 2024
Dear Nancy,Thanks for being our valued guest. We're pleased our convenient location near Petco Park worked well for your trip. If there is anything we could have done better, please feel free to share your feedback. Safe travels, and come back again.

10/10 – Uitstekend

Chanpreet

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location friendly staff
3 nachten verbleven in maart 2024
Reactie van General Manager op 6 apr 2024
Dear Chanpreet,Thank you for taking the time to leave a review. We are very pleased to hear you enjoyed our convenient and strategic location and hard-working team here at Hilton San Diego Bayfront. We have passed on your compliments, and hope you'll visit us again.

10/10 – Uitstekend

Linyong

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed my stay at Hilton Bay front a lot, the staffs are very quick in response, and the restaurants are fine.
1 nacht verbleven in maart 2024
Reactie van General Manager op 6 apr 2024
Dear Linyong,Thank you for sharing your experience at Hilton San Diego Bayfront! We're thrilled you had a great stay and appreciated our efficient team and dining options. We strive for prompt service and are glad it made a positive impact. Our team looks forward to welcoming you back for another five-star experience!

10/10 – Uitstekend

Jesus

3 nachten verbleven in maart 2024

8/10 – Goed

Adora

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

6/10 – Redelijk

Maurice M

2 nachten verbleven in maart 2024

10/10 – Uitstekend

Richard

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful place and good service
1 nacht verbleven in maart 2024
Reactie van General Manager op 2 apr 2024
Dear Richard,Thank you for sharing your experience at Hilton San Diego Bayfront! We're delighted you found our establishment beautiful and enjoyed our hospitality. Our team is excited to welcome you back for another wonderful stay.

10/10 – Uitstekend

MARCO

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel básico, no tiene nada en la refrigeradora
1 nacht verbleven in maart 2024
Reactie van General Manager op 2 apr 2024
Dear Marco,Thank you so much for the five-star review! We hope you'll visit us again soon.

10/10 – Uitstekend

Noelani

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Donna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a beautiful place to stay in
1 nacht verbleven in maart 2024
Reactie van General Manager op 2 apr 2024
Dear Donna,Thank you for your compliments on our beautiful property! We're glad you enjoyed your visit, and we look forward to hosting you again at Hilton San Diego Bayfront.

10/10 – Uitstekend

Juan

2 nachten verbleven in maart 2024

10/10 – Uitstekend

Mario

Reisde met familie
Chutiwat went above and beyond to make our check in smooth and easy.
1 nacht verbleven in maart 2024
Reactie van General Manager op 2 apr 2024
Dear Mario,Your excellent rating of Hilton San Diego Bayfront is greatly appreciated! Chutiwat will be delighted to be commended for making your check-in experience smooth and simple. We trust that the rest of your visit was enjoyable as well, and we hope you'll return.

10/10 – Uitstekend

William Moffatt

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the views and that it was on the Bayfront, as well as the cleanliness and the opportunity it allowed for exploration. We also got a very good deal from Expedia, and if it’s during the off season I would recommend this hotel to anyone (just because it gets busy during Comic-Con, being right next to the convention center).
4 nachten verbleven in maart 2024
Reactie van General Manager op 29 mrt 2024
Dear William,Thank you for choosing Hilton San Diego Bayfront and sharing your lovely five-star review. We are delighted to hear how much you enjoyed our beautiful views and clean accommodations. We look forward to welcoming you back for many more memorable visits.

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024