Standaard kamer, 1 kingsize bed | Italiaanse Frette-lakens, luxe beddengoed, donzen dekbedden, een minibar
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Beoordelingen van Keating Hotel

3.5 out of 5
Keating Hotel
432 F St, San Diego, CA

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 385 van 937 beoordelingen" "
Gastenscore: 8 - Goed. 282 van 937 beoordelingen" "
Gastenscore: 6 - Redelijk. 146 van 937 beoordelingen" "
Gastenscore: 4 - Matig. 60 van 937 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 64 van 937 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

7,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

Beoordelingen

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
it was so so
Our stay at the keating hotel was ok . The customer service was amazing!!! Our room was dirty dusty and super small expected more since the photos online looked so fancy and clean . The location was also great and close to all the bars .
2 nachten verbleven in maart 2020

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Great staff, bad room condition
The service was amazing, we were upgraded rooms for our anniversary. The staff was kind and friendly, and we had fast delivery of ice to our room. Overall the staff is what made our trip very special, plus you can’t beat this location- it is central to downtown and a walking distance to everything. Unfortunately, the room itself was very run down, the windows were filthy and the blinds were falling apart. The white “pane” over the window was broken and did not close the entire way, making the hotel room ridiculously loud at night, and early in the morning. Additionally, the bathroom was dirty and the toilets didn’t flush, and the furniture looked worse for the ware. I don’t know if I would return to this hotel until the rooms have been renovated.
2 nachten verbleven in maart 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en voorzieningen
2 nachten verbleven in maart 2020

4/10 – Matig

Geverifieerde reiziger

1 nacht verbleven in maart 2020

10/10 – Uitstekend

Krista

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and super nice staff. The rooms are comfortable— especially the beds — and it has a mince vibe. I would stay here again.
1 nacht verbleven in maart 2020

8/10 – Goed

Heather

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2020

6/10 – Redelijk

Geverifieerde reiziger

3 nachten verbleven in maart 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The only thing that was a bit inconvenient was no doors on the shower area. Me and my colleague were sharing a room, and it was really inconvenient for us to go into the shower and/or use the washbasin at the same time. Even if there is a curtain on the area, that would be great.
5 nachten verbleven in februari 2020

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
部屋の設備の使い勝手が良くない。 シャワーは部屋の中に簡単に仕切りを作っているだけで、水が床に流れ出す。 洗面台は蛇口が絶妙に悪い位置にあるので、使いづらい。また、水が周りに跳ねる、もしくは飛び散る。 テレビは壁掛けなのは良いが、埃が溜まっているのがよくわかるので清潔感が全くない。
5 nachten verbleven in februari 2020

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Recomendable
Buen servicio y excelente locacion!
1 nacht verbleven in februari 2020
Reactie van Matthew H. op 4 mrt 2020
Anonymous, ¡Gracias por tu gran comentario!

6/10 – Redelijk

James, Lake Arrowhead

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Location was great for our plans. Some staff did well while others fell short. Room next door had very loud party going all night and it was impossible to get a good nights sleep. Two complaints in the middle of the night to front desk were addressed but with poor results . Would have tried to move rooms but it was 3am. Management only removed 25$ service fee for all the trouble. I worked in hospitality industry for over 20 years and that’s not how you get people back. Keating you have hope but management in my opinion needs to smooth over guest complaints better and maybe you need some real security instead of a group of young employees trying to quiet a drunken mob.
1 nacht verbleven in februari 2020

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room smelled like mould. The shower didn’t work. The elevator sensor was broken and smashed my hand and phone.
1 nacht verbleven in februari 2020

10/10 – Uitstekend

Brittni

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2020

10/10 – Uitstekend

Pete’n’pfeiff, Kamloops bc Canada

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff, penthouse was the coolest room we’ve stayed in, in years.
5 nachten verbleven in februari 2020

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2020

10/10 – Uitstekend

Tamara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2020

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2020
Reactie van Matthew H. op 2 mrt 2020
Anonymous, We apologize for failing on first impression. We hope you the best in your future travels to San Diego.

4/10 – Matig

Geverifieerde reiziger

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2020
Reactie van Matthew op 8 feb 2020
Anonymous, We apologize for disappointing you during your stay. If you could reach out to us so we can get a better understanding of your rating we would love to hear your feedback. Thank you!

8/10 – Goed

JOHN, Atlanta, Georgia

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
We liked the proximity to everything in the area, the uniqueness of the room’s decor, and the front desk staff was responsive. However, the housekeeping staff lack detail and generally was inconsistent with details.
5 nachten verbleven in januari 2020
Reactie van Matthew op 8 feb 2020
JOHN, Thank you for taking time to review our property. I will apologize for our housekeeping staff being inconsistent during your stay. We have a high standard when it comes to housekeeping and it seems we failed you here so again, I apologize. We wish you the best in your future travels.

2/10 – Ontzettend slecht

Daniel

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
The hotel room was unsanitary and uninviting. There were holes in the walls, mold, rust, dust and dirt — nothing was clean. Wouldn’t want to step in the shower. We left immediately, were refused a refund and booked elsewhere. The Courtyard Marriott was a little cheaper per night and a million times better. The potential of double paying for our trip was preferable to staying at the Keating. The health department should check it out.
Rust/mold on the closet door
Grime in the corner
Excessive grime in the corner
3 nachten verbleven in januari 2020
Reactie van Matthew op 8 feb 2020
Daniel, We apologize that we failed you on first impression. I will inform you that this is not the standard of our hotel and as of now, these issues have been corrected. Thank you for your honest review, and we wish you the best in your travels.

10/10 – Uitstekend

Rance

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Red Rugs & Black Walls
Besides the elevator sounding like it was going to break down every time I was on it I enjoyed this hotel! Great location if you're trying to enjoy the San Diego nightlife.
1 nacht verbleven in januari 2020
Reactie van Matthew H. op 2 mrt 2020
Rance, Thank you for your 10 out of 10 review! We appreciate your feedback; Elevator is one of the oldest in San Diego which is the reason for the sound. We welcome you back next time you're in San Diego.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2020
Reactie van Matthew H. op 2 mrt 2020
Anonymous, Thank you for reviewing our property! We wish you best in your future travels.

4/10 – Matig

Nicole

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Comfort kamer
Loud
Unfortunately the sleek design of my hotel room was actually a painted concrete floor-- the kind people have in basements, not bedrooms. The problem is, with a bare floor and no curtains, the room had zero sound dampening elements. This meant hearing the people above me walking around when they were in their room, plus hearing the pounding bass and dj on the mic from over at Coyote Ugly. Staff eventually gave me earplugs to help with the noise, which is a poor solution to the design issue. Secondly, the vents faced directly at the pillows on the bed so the air conditioning blew in my face whenever it kicked on. Everyone who worked there was incredibly nice, but look elsewhere for a comfortable stay.
3 nachten verbleven in januari 2020

10/10 – Uitstekend

Eduardo

Reisde met een groep, Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2019
Reactie van Matthew op 9 jan 2020
Eduardo, Thank you for your 10 out of 10 review. We are thankful that we were able to host you and give you a fantastic stay. Hope to host you again in the future!

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was sort of a locker room with a bed in it, No carpet on the floor, The shower is in the bedroom, there was a mini bar with no price list and just a few scattered items. There is a fancy espresso machine in the room but only decaf espresso? No coffee in the lobby, the room keys would only work once and then you had to go down to the desk to get new ones. Glass ware in the room was spotted and dirty. TV and light switches were overly complicated, no reading lights on the night stands so you would have to get out of bed to turn off the lights if you were reading before bed... Weird place....and not in a good way!
1 nacht verbleven in januari 2020
Reactie van Matthew H. op 9 jan 2020
Anon, The Keating Hotel is a boutique hotel that differs from the rest. Our coated concrete floors is to ensure our floors stay clean and sanitized for our guests; Rooms are loft type hence the shower being in the room. Housekeeping does strive to keep our room cleanliness top notch, so I apologized that we failed you on the glass ware. We understand this was a bad first impression, and hope the best in your future travels.

6/10 – Redelijk

Daniel

Positief: Personeel en service
Negatief: Netheid
1 nacht verbleven in januari 2020
Reactie van Matthew H op 9 jan 2020
Daniel, Thank you for taking the time to give your review on our property. We would love to know what specific areas of the hotel we can improve on so we are aware. We wish you the best in your future travels.

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful service from the front desk staff.
We arrived early and attempted to check in early but they were completely sold out and had no room to put us up in. We did have a walking tour of the Gaslamp district that was going to start soon and take until mid afternoon. the front desk staff graciously held our bags until our room was ready, upgraded our room, called us to let us know that the room was ready and our bags were already in the space, helped us with directions, and were wonderful and quick at check out. Thank you Keating Hotel Team!
2 nachten verbleven in december 2019
Reactie van Matthew op 9 jan 2020
Michael, Thank you for your amazing review about our Keating Team. We are very thankful to have a front desk team that gives our guests a fantastic stay from start to finish. Hope to host you again in your future travels!

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Meh.
Service was pretty solid but that was the only real plus. Windows didn't operate properly so closing the blinds to the room were near impossible. We also had a handful of pantry moths in the room, a couple of which were smashed on the bed under a heavy throw. The floor looked fairly clean but was obviously dirty if you set foot on it barefoot or in socks. Tv is set up so you can't bring a roku or firestick. The hotel did a good job making the street noise bearable, but my God could you hear every word of your neighbors conversation, and the steel countertops plus the thin walls make everything your neighbor does annoying. I wouldn't recommend booking here at all if your a lighter sleeper or easily annoyed cause you'll have a rough night 100%. If you just want a convenient place to pass out at 4-5 am after a night of drinking that checks a lot of the boxes this place is fine. Staff seemed to respond quickly to my concerns.
1 nacht verbleven in december 2019
Reactie van Matthew op 9 jan 2020
Anon, We apologize for the cleanliness of your room, as this is not the standard we hold our housekeeping to. As for the noise with other guests, had we known we could have moved you rooms or had them quiet down. We apologize that your stay was not great, and wish you well in your future travels.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2019
Reactie van Matthew Hall op 9 jan 2020
Anon, We at the Keating Hotel are grateful for your 5 out 5 review for our property. We are glad we had the opportunity to host you and hope we will again next time you are in San Diego.

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in december 2019
Reactie van Matthew Hall op 9 jan 2020
Anon, Thank you for reviewing our property. We are thankful to have received a 5 out of 5 review from you and from all of our staff, Thank you. We hope to host you again in the near future!

4/10 – Matig

William

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
We arrived 2 hours early for check in, my daughter had an interview for a residency at the University of San Diego a little boy. We needed to get into the room as soon as possible. A manager or viewed with me and raised his voice was very unprofessional and charge me $50 to get in to the room to hours early. The room is already in the hotel was not in Pasadena they have vacancy. He still insisted and 14 $50 to check in to hours early. He put us in a room Overlooking a roof with air conditioners in the trash was under an hour window and every morning at 5 AM the trash truck came and was very very loud. We paid for a Cityview that we did not get it. The room was not very clean. We came back one day at 3 o’clock after leaving early in the morning in our room was not clean they skipped it. The gentleman at the desk were very pleasant the manager named Jeff was very very rude and unprofessional. Will not stay there ever again.
3 nachten verbleven in december 2019
Reactie van Denzel Harris op 25 dec 2019
William, Thank you for taking a moment from your day to comment on your most recent stay here at the Keating Hotel. We are sorry our hotel did not meet your standards for a independent boutique property. We are sorry if at any point you felt disrespected or undermined as that is not the standard we hold our team to. We wish you the best in your future travels!

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2019
Reactie van Denzel Harris op 25 dec 2019
Michael, Thank you so very much for reviewing the property. We truly appreciate the 10 of 10 rating you have given us following your time here with us. We hope to host you again soon and wish you the very best in your travels!

8/10 – Goed

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2019
Reactie van Denzel Harris op 20 dec 2019
David, Thank you so much for taking a moment to provide some feedback following your most recent stay here with us. We truly appreciate your 8 of 10 rating. Here's to a happy holiday season!

6/10 – Redelijk

Pat, Lakewood, CA

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Front desk employees were always very kind and welcoming. Our room had water run on the floor after each shower. Our shoes got wet even though they were near our bed.
1 nacht verbleven in december 2019
Reactie van Denzel Harris op 20 dec 2019
Pat, On behalf of the entire team we appreciate you reaching out to review your stay here. We are so proud of our team and their efforts to make yoru stay worth while. However, it is disappointing to hear of the troubles you faced with you shower water reaching your footwear. This is truly an uncommon event and we have dispacthed our engineering team to locate the source of this issue. We thank you for bringing it to our attention and wish you the very best in your travels. Happy holidays!

10/10 – Uitstekend

VERONICA

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location
Excellent location. Right in the heart of the Gaslamp. Bed was comfortable.
1 nacht verbleven in november 2019
Reactie van Denzel Harris op 5 dec 2019
Veronica, Thank you so very much for your 10 of 10 review of the Keating. It was an honor to host you and we look forward to hosting you again in the near future.

8/10 – Goed

Andrew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2019
Reactie van Denzel Harris op 4 dec 2019
Andrew, Thank you so very much for reviewing the property following your most recent stay here. It was an honor to host you and we hope to see you again in the near future. Happy Holidays!

10/10 – Uitstekend

Dayna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great staff and location
I stayed at this hotel once before last year and although the carpet in the elevator was dirty mainly Staind Everything else was great. The staff was especially helpful, courteous, and just simply Pleasant. Would definitely stay here again. the Keating hotel is very close to the Sugar Factory where I celebrated my birthday!
1 nacht verbleven in november 2019
Reactie van Denzel Harris op 27 nov 2019
Dayna, Thank you so very much for reviewing the property. We truly appreciate the 10 of 10 rating you have given us following your time here at the hotel. It's always a pleasure to hear of a guests unique experience here and yours is no exception! To be a part of your birthday celebrations was an honor and even more so knowing you are a returning customer. Our housekeeping supervisor has been made aware of the state of the elevator carpet, thank you for the heads up. We hope your travels bring you back this way in the near future. All the best!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in november 2019
Reactie van Denzel Harris op 22 nov 2019
Anon, Thank you so very much for reviewing the property. We truly appreciate the 5 star rating you have given us following your time here at the hotel. It's always a pleasure to hear of a guests unique experience here and yours is no exception! We hope to host you again soon and wish you the very best in your travels!

6/10 – Redelijk

Markus

Negatief: Staat van de accommodatie en faciliteiten
Not up to standard...
The room was not as according to the pictures/description. It was missing water bottles and was quite worn out. And a quite badly attempt to be premium...
1 nacht verbleven in november 2019
Reactie van Denzel Harris op 22 nov 2019
Markus, Isaiah, Thank you for taking a moment from your day to comment on your most recent stay here at the Keating Hotel. We are sorry our hotel did not meet your standards for a independent boutique property. We would love to talk more about the specifics of the photos and the description of the property you found issue with. We wish you the best in your future travels and look forward to continuing this conversation.

8/10 – Goed

Cynthia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2019
Reactie van Denzel Harris op 22 nov 2019
Cynthia, Thank you so much for reviewing your stay here at The Keating. We truly appreciate your feedback and hope to host you again in the near future!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en voorzieningen
3 nachten verbleven in november 2019
Reactie van Denzel Harris op 22 nov 2019
Anon, Thank you so very much for reviewing the property. We truly appreciate the 5 star rating you have given us following your time here at the hotel. It's always a pleasure to hear of a guests unique experience here and yours is no exception! We hope to host you again soon and wish you the very best in your travels!

10/10 – Uitstekend

Nathan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2019
Reactie van Denzel Harris op 22 nov 2019
Nathan, Thank you so very much for reviewing the property. We truly appreciate the perfect 10 rating you have given us following your time here at the hotel. It's always a pleasure to hear of a guests unique experience here and yours is no exception! We hope to host you again soon and wish you the very best in your travels!

10/10 – Uitstekend

Taylor

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2019
Reactie van Denzel Harris op 22 nov 2019
Taylor, Thank you so very much for reviewing the property. We truly appreciate the perfect 10 rating you have given us following your time here at the hotel. It's always a pleasure to hear of a guests unique experience here and yours is no exception! We hope to host you again soon and wish you the very best in your travels!

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2019
Reactie van Denzel Harris op 22 nov 2019
Anon, Thank you for taking a moment from your day to comment on your most recent YouTube experience. We would love to talk more about the specifics of your stay and what truly made it a poor experience for yourself. We wish you the best in your future travels!

10/10 – Uitstekend

Melissa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
So happy!
Wonderful hotel, wonderful staff. Great location and quiet room! Thanks for a great stay! This is our second time with Keating, and we WILL stay again!
1 nacht verbleven in oktober 2019
Reactie van Denzel Harris op 22 nov 2019
Melissa, Thank you so very much for reviewing the property. We truly appreciate the perfect 10 rating you have given us following your time here at the hotel. It's always a pleasure to hear of a guests unique experience here and yours is no exception! We hope to host you again soon and wish you the very best in your travels!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Eccentric but not good value
Hotel was noisy from party in bar below. Coffeemaker was fancy but not working. Front desk person was a hero and went out to get me coffee. Overall eccentric hotel but overpriced which charges $50/day for parking and extra $25 to those booking with a third party like hotels.com. Hotels.com showed this $25 as a mandatory "resort fee" during booking.
1 nacht verbleven in oktober 2019
Reactie van Denzel Harris op 22 nov 2019
Anon, Thank you for reviewing the hotel following your most recent stay here with us. As we are located in the heart of the entertainment area we are susceptible to noises from all around. We are glad to hear we were able to save the morning with a nice cup of coffee. Hope to host you again soon!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2019
Reactie van Denzel Harris op 22 nov 2019
Anon, Thank you so very much for reviewing the property. We truly appreciate the perfect 10 rating you have given us following your time here at the hotel. It's always a pleasure to hear of a guests unique experience here and yours is no exception! We hope to host you again soon and wish you the very best in your travels!

4/10 – Matig

Egor

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Faulty images for lofts
Booked their top floor PH (loft) based on the image provided by Hotels.com (curved corner, floors Covered by rugs). They gave us a room that was nothing like the published on. I’ve tried to object but they seemed ready to such complains (like, you are not the first guest... etc) and pointed fingers to Expedia/hotels.com etc. basically a misleading and faulty post. It didn’t ruin my weekend in SD but definitely shaved a tad from what could have otherwise been an amazing weekend. PS. They don’t have parking. valet for $48
1 nacht verbleven in oktober 2019
Reactie van Denzel Harris op 27 nov 2019
Egor, We are sorry we were not able to meet your expectations. This is something we strive to achieve with each and every guest but are also aware that it's not always possible. I would like to first let you know that unless our presidential suite is booked then there is no guarantee that a guest will be placed on the Penthouse floor. It seems the photos in which you speak of were depicting one of the suites we have on site. Although it may not have been the most ideal answer the front desk agent was right in the fact we outsource the marketing of the property to the platform hosting the rooms. With that said we will continue to push forward in an attempt to limit similar experiences. And again our deepest apologies, travel well.