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Beoordelingen van Paradise Point Resort & Spa

4 out of 5
Paradise Point Resort & Spa
1404 Vacation Rd, San Diego, CA

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 1052 van 1814 beoordelingen" "
Gastenscore: 8 - Goed. 358 van 1814 beoordelingen" "
Gastenscore: 6 - Redelijk. 189 van 1814 beoordelingen" "
Gastenscore: 4 - Matig. 118 van 1814 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 97 van 1814 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

8,6/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Hai

Positief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Brandon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was extremely courteous and friendly. This is an enjoyable location where you can have a great time with your family and feel free and safe. I highly recommend it.
3 nachten verbleven in maart 2024
Reactie van General Manager op 23 mei 2024
Dear Brandon,Thank you for your review! We're thrilled that our team's hospitality made your stay enjoyable. It's also great to know you and your family felt safe during your time with us. We look forward to welcoming you back to Paradise Point Resort & Spa for another memorable visit.Sincerely,Jim Gross,General Manager

10/10 – Uitstekend

Melanie

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Voorzieningen
It was beautiful
1 nacht verbleven in mei 2024
Reactie van General Manager op 23 mei 2024
Dear Melanie,Thank you for choosing us to host your travels to San Diego, and overall, we hope you had a terrific getaway. Come back anytime to Paradise Point Resort & Spa for another five-star experience!Sincerely,Jim Gross,General Manager

10/10 – Uitstekend

Keith

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The beach area with fire pits
4 nachten verbleven in mei 2024
Reactie van General Manager op 21 mei 2024
Dear Keith,Thank you for sharing your input! We are delighted to know that you enjoyed your visit and had a good time at the beach fire pits. It was a pleasure serving you, and we hope to see you again soon! Sincerely,Jim Gross,General Manager

10/10 – Uitstekend

Carlos

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had an excellent time!
2 nachten verbleven in mei 2024
Reactie van General Manager op 21 mei 2024
Dear Carlos,Thank you for staying with us and for your feedback. We're glad you had a world-class experience. We hope to welcome you back to Paradise Point Resort & Spa soon for another great stay.Sincerely,Jim Gross,General Manager

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024

10/10 – Uitstekend

yangyang

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like here!I will come back!
2 nachten verbleven in mei 2024
Reactie van General Manager op 21 mei 2024
Dear Yangyang,Customer experience and satisfaction are our priorities, and your review reaffirms the hard work we put in every day. Our team looks forward to welcoming you back. Sincerely,Jim Gross,General Manager

10/10 – Uitstekend

Jessica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Yanet

Positief: Netheid
1 nacht verbleven in mei 2024

8/10 – Goed

Hal and Ann

Reisde met partner
The property has been recently updated, but our room had an overall musty smell. Mold?
2 nachten verbleven in mei 2024
Reactie van General Manager op 21 mei 2024
Thank you for sharing your review. We appreciate you mentioning our recent renovations. Your feedback regarding your room is appreciated. We will have our housekeeping and maintenance teams address it. Guest comfort is a top priority, and we take such concerns very seriously. We hope you will consider staying with us in the future.Sincerely,Jim Gross,General Manager

6/10 – Redelijk

Loretta

Positief: Netheid
2 nachten verbleven in mei 2024

6/10 – Redelijk

Angela

Positief: Personeel en service
1 nacht verbleven in mei 2024

4/10 – Matig

Anwar

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front counter very rude. The place very dirty
2 nachten verbleven in mei 2024
Reactie van General Manager op 18 mei 2024
Dear Anwar,Thank you for your feedback. We're deeply concerned about your experience and will promptly address the issues with service and our accommodations. We hope to have another opportunity to provide you with a better experience in the future and demonstrate our commitment to hospitality. Sincerely,Jim Gross,General Manager

10/10 – Uitstekend

Elena

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great property
6 nachten verbleven in maart 2024
Reactie van General Manager op 17 mei 2024
Dear Elena,Thank you for staying with us and for your feedback. We're glad you had a world-class experience. We hope to welcome you back to Paradise Point Resort & Spa soon for another great stay.Sincerely,Jim Gross,General Manager

10/10 – Uitstekend

Judith, Rolling Hills Estates

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Sushil

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My stay at paradise point was great! Customer service was excellent and food and drinks at barefoot were on point! Thanks!
1 nacht verbleven in mei 2024
Reactie van General Manager op 15 mei 2024
Dear Sushil,We're thrilled to hear about your stay at Paradise Point Resort & Spa! Providing excellent customer service is our priority, and we're delighted that you found it to be exceptional. It's also wonderful to know that you enjoyed the food and drinks at Barefoot as well. Thank you for your kind words, and we can't wait to welcome you back soon!Sincerely,Jim Gross,General Manager

8/10 – Goed

Erik

Positief: Personeel en service
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Rachel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We absolutely enjoyed celebrating our anniversary here!
5 nachten verbleven in mei 2024
Reactie van General Manager op 15 mei 2024
We are honored to have been chosen for your special day! Thank you for staying with us at Paradise Point Resort & Spa, and we look forward to welcoming you back soon. Sincerely,Jim Gross,General Manager

10/10 – Uitstekend

Valerie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hideaway. Had a wonderful vacation.
4 nachten verbleven in april 2024
Reactie van General Manager op 13 mei 2024
Dear Valerie,Thank you for your review and for giving us a perfect rating! We are delighted you thoroughly enjoyed your vacation. It was truly a pleasure having you here, and we hope to welcome you back to Paradise Point Resort & Spa again soon. Sincerely,Jim Gross,General Manager

10/10 – Uitstekend

Anna, Covina

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Family friendly
2 nachten verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Dear Anna,Thank you for taking the time to share your comments with us. We love hosting families, and it is wonderful to know that you appreciated our family-friendly atmosphere. It was a pleasure having you here, and we hope to see you again soon! Sincerely,Jim Gross,General Manager

10/10 – Uitstekend

Briana

Reisde met familie en kleine kinderen
Positief: Staat van de accommodatie en faciliteiten
Nice, clean pools
1 nacht verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Dear Briana,It was truly a pleasure to welcome you to Paradise Point Resort & Spa. We're thrilled to hear you had a positive experience and that you had the opportunity to enjoy our clean pools. Thank you for sharing your kind comments, and we hope to host your next visit to the area.Sincerely,Jim Gross,General Manager

10/10 – Uitstekend

Tyler

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Access to the beach
1 nacht verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Dear Tyler,It was a pleasure hosting you at Paradise Point Resort & Spa. Guest feedback is always appreciated, and we thank you for highlighting our excellent location close to the beach. We hope to welcome you back soon. Sincerely,Jim Gross,General Manager

10/10 – Uitstekend

Paknoosh

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I want to visit this property every month! I can’t say enough about how gorgeous the grounds are and walkable to the water.
1 nacht verbleven in februari 2024
Reactie van General Manager op 10 mei 2024
Dear Paknoosh,Thank you for your enthusiastic feedback! We're thrilled that you found our grounds spectacular and enjoyed our proximity to the ocean. We look forward to welcoming you back to Paradise Point Resort & Spa soon.Sincerely,Jim Gross,General Manager

10/10 – Uitstekend

Jingjing

Positief: Personeel en service, staat van de accommodatie en faciliteiten
We enjoyed our stay there, nice resort.
4 nachten verbleven in mei 2024
Reactie van General Manager op 10 mei 2024
Dear Jingjing,Thank you for taking a moment to review your recent stay with us at Paradise Point Resort & Spa! We're delighted that you had a relaxing experience at our resort. It would be our pleasure to welcome you back anytime for another unforgettable getaway.Sincerely,Jim Gross,General Manager

8/10 – Goed

Yomi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was perfect except the Clorox scent in the room.
5 nachten verbleven in april 2024
Reactie van General Manager op 9 mei 2024
Dear Yomi,Thank you for sharing your thoughts. We're happy to know you enjoyed your stay overall, and we appreciate your feedback regarding the scent in your room. We will be sure to address this promptly and hope to have the opportunity to welcome you again soon. Sincerely,Jim Gross,General Manager

10/10 – Uitstekend

michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024

10/10 – Uitstekend

ana del Carmen

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
This was a great stay. You can drive to paces or stay at the hotel. Restaurants were great. Personal and location was awesome. Def coming back again.
3 nachten verbleven in mei 2024
Reactie van General Manager op 7 mei 2024
Dear Ana,Thank you for the wonderful review! We're thrilled to hear that you had a great stay and appreciate your kind words about our team. We're delighted you're planning to return, and we look forward to welcoming you back to Paradise Point Resort & Spa for another excellent experience!Sincerely,Jim Gross,General Manager

10/10 – Uitstekend

ALLA

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice
1 nacht verbleven in mei 2024
Reactie van General Manager op 7 mei 2024
Dear Alla,We are so glad you chose to stay with us at Paradise Point Resort & Spa! We love to know that you enjoyed your stay with us, and we are thankful for you taking the time to leave an excellent review. We can not wait to welcome you back soon.Sincerely,Jim Gross,General Manager

4/10 – Matig

Tsz Yan, Seattle

Negatief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024

10/10 – Uitstekend

Sheree

3 nachten verbleven in april 2024

4/10 – Matig

Steffani

Reisde met partner
Negatief: Personeel en service, voorzieningen
Since I walked foot on the property I noticed unwelcoming stares and the lack of greetings from staff. Yesterday i reported a racial profiling at the pool. Me and my fiancé was there around 11:13 and I made my complain at 12:30. The complaint included, not being serviced or acknowledged during our time at the pool. I had to ask for a menu after seeing this blond young lady deliver a menu to a caucasian family that couldn't even put their stuff down before she greeted them. The young lady was not apologetic at all after expressing my concern to her but only just to hand me a menu saying "oh huh" so I followed the chain of command. The manager said well they dont open til 12. I looked at my watch and it was 12:38. She then to say, well were you in the area. I said absolutely, jacuzzi and pool and I have video with the times. The manager applied a $50 credit for the "inconvenience". That does not fix anything and truly unacceptable. We paid over $600 to stay there and it was not paradise. Additionally, as I was checking out, I had questions about the receipt regarding the San Diego and California tourism assessment fees and the receptionist Pat explained as if I was bothering her. Very rushed. She said we are a taxed state and that's the tax, we can't get away from it, it's listed when you book. The older guy at the valet and the yoga instructor was the only two welcoming gentleman. Our service at b
2 nachten verbleven in april 2024
Reactie van General Manager op 1 mei 2024
Dear Steffani,Thank you for taking the time to leave us a review. We take pride in providing a phenomenal experience for our guests, and we value your feedback. Please reach out to us directly to discuss your experience further.Sincerely,Jim Gross,General Manager

10/10 – Uitstekend

Blake

2 nachten verbleven in april 2024

10/10 – Uitstekend

Lisa

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved everything about our stay. This property is very kid friendly.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Juan, Brea

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love this place so amazing awesome people everyone is so friendly and the rooms are big and spacious!
1 nacht verbleven in maart 2024
Reactie van General Manager op 1 mei 2024
Dear Juan,Thank you for sharing your experience with us! We're thrilled you found our hotel amazing, with spacious rooms and friendly team members. Your kind words brighten our day, and we can't wait to welcome you back to Paradise Point Resort & Spa for another fantastic stay!Sincerely,Jim Gross,General Manager

2/10 – Ontzettend slecht

Salome

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Multiple occasions there were spiders crawling on us in the bed. There were just a lot of bugs in the room. Which made the stay uncomfortable. The bedding was also itchy on my skin.
2 nachten verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Dear Salome,Thank you for providing your feedback on your recent stay. We regret to hear about your experience and appreciate you bringing these issues to our attention. We take our resort's pest control efforts very seriously by maintaining a consistent and thorough pest elimination program, and we apologize for any inconvenience caused. Our team hopes to have the opportunity to welcome you back again to change your perceptions. Sincerely,Jim Gross,General Manager

6/10 – Redelijk

holly

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was great and the rooms were clean. Very hard to navigate around property and located right beneath the path of traveling planes and makes a lot of noise.
1 nacht verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Dear Holly,Thank you for staying with us and taking the time to share your thoughts. It's great to know that our friendly staff and clean, comfortable rooms added to your experience. However, we apologize for any issues with noise, and we'll consider how we can minimize this in the future. If you're in the area again, please consider coming back to see us.Sincerely,Jim Gross,General Manager

10/10 – Uitstekend

Senaida

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024

10/10 – Uitstekend

valeria

Positief: Netheid
lov it
1 nacht verbleven in april 2024
Reactie van General Manager op 26 apr 2024
Dear Valeria,Thank you for staying with us and for your feedback. We're glad you had a five-star experience. We hope to welcome you back soon for another great stay at Paradise Point Resort & Spa.Sincerely,Jim Gross,General Manager

6/10 – Redelijk

Ekaterina

Negatief: Netheid
1 nacht verbleven in april 2024

6/10 – Redelijk

Kalkidan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All the added fees once you get on the property are completely unnecessary and starts your stay on the wrong foot.
1 nacht verbleven in april 2024
Reactie van General Manager op 22 apr 2024
Thank you for your feedback. We regret to hear about your disappointment with the fees during your stay. We always strive to be as transparent as possible regarding this matter, so we will be sure to discuss all of your feedback internally. Should you return to the area, we hope you will consider staying with us again.Sincerely,Jim Gross,General Manager

10/10 – Uitstekend

Susan

1 nacht verbleven in april 2024

10/10 – Uitstekend

Meredith

1 nacht verbleven in april 2024

10/10 – Uitstekend

Shisi

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great for families with kids, and companies who organize outing or similar activities. Even just laying down at the beach or the pool is a decent nice experience! Just next door to SeaWorld is a plus.
1 nacht verbleven in april 2024
Reactie van General Manager op 22 apr 2024
Dear Shisi,It was our pleasure to host you at Paradise Point Resort & Spa! We are thrilled to hear you enjoyed the beach and pool and found it great for families. Thank you for your review, and we hope to see you again. Sincerely,Jim Gross,General Manager

10/10 – Uitstekend

Alix N

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Amazing place to stay, wonderful walking around the property
4 nachten verbleven in april 2024
Reactie van General Manager op 19 apr 2024
Dear Alix,Thank you for your kind words. We're glad you enjoyed exploring the property, and we look forward to seeing you again at Paradise Point Resort & Spa!Sincerely,Jim Gross,General Manager

8/10 – Goed

Jonathan, Wilmette

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The staff was great and everything was very clean! The only drawback was that the bathrooms were small and dated (but again, clean!). A great place to stay given the price and location, but it would be fantastic if they had larger updated bathrooms.
6 nachten verbleven in maart 2024
Reactie van General Manager op 19 apr 2024
Dear Jonathan,Thank you for choosing Paradise Point Resort & Spa and sharing your kind review. While we are sorry the bathroom didn't quite meet your expectations, we are happy you were impressed with our amazing staff, spotless accommodations, and fantastic location. We look forward to welcoming you back for many more memorable getaways.Sincerely,Jim Gross,General Manager

8/10 – Goed

Matthew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Dayshawn

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My stay at paradise point was great! Customer service was excellent and food and drinks at barefoot were on point! Thanks again and I will be back very soon
4 nachten verbleven in april 2024
Reactie van General Manager op 18 apr 2024
Dear Dayshawn,Thank you for choosing Paradise Point Resort & Spa and for taking the time to share your five-star rating! We are delighted to hear that our friendly service and your pleasant experience at Barefoot Bar & Grill added to the enjoyment of your visit. It was a pleasure to host you, and we look forward to welcoming you back again soon for another memorable stay.Sincerely,Jim Gross,General Manager

10/10 – Uitstekend

Teresa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
yes
4 nachten verbleven in april 2024
Reactie van General Manager op 18 apr 2024
Dear Teresa,Thank you so much for choosing to stay with us at Paradise Point Resort & Spa. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you. We'd love to read more about what made your visit so great! The pleasure was all ours, and we hope to welcome you back soon.Sincerely,Jim Gross,General Manager

10/10 – Uitstekend

Kevin

2 nachten verbleven in april 2024

8/10 – Goed

Gita

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Been staying here for years. Love the property and the peacefulness. Understanding it’s not peak season, staffing was noticeably short versus stays in the past. If you have cash, make sure to bring change. No one can make change LOL 😂
2 nachten verbleven in april 2024
Reactie van General Manager op 16 apr 2024
Dear Gita,We're proud to include you among our returning guests, and we're glad our peaceful property continues to impress you. Please come see us again soon at Paradise Point Resort & Spa!Sincerely,Jim Gross,General Manager