Thank you for your kind words.

Dear guest, We appreciate you taking the time to rate your experience at our hotel, one thing that I should clear up is that this hotel has been here a longer than the Politicians who have come along and destroyed what was once a really nice working class neighborhood. We are truly sorry. I would like to further say that customer safety has never been a problem.

Were glad our staff was helpful. We pride ourselves in customer service and they seem to have met those standards we expect out of them. Please consider staying with us again on your next visit to San Francisco

Thanks for staying with us. We appreciate your feedback!

Mr. Alejandro,I hope you are having a wonderful day. Just before the Viras came into play we started noticing that more and more customers preferred that their room not be disturbed until the day of their departure, so that is the only reason that your room was not serviced.From this point moving forward iIwill have the staff check the customers wishes at check-in, so that there is no miscommunications.

thank you and we hope to do much better next time.

I am sorry about your and stay at our hotel and we will do better next time.If you would be kind enough to be specific on the issues at the hotel, I would really appreciate it.Thanks

Dear guest,I hope you are having a great day .I have read your complaint and hope that we can make your next visit to SF as wonderful as you can imagine.

Dear guest, I am sorry for your experience and hope that we can make your visit to SF again a more positive one. The area looks questionable, but we have never had a customer ever be hurt in any way shape or form..It is sad that, what it take hard working citizens such as you and I hundreds of years to establish can be destroyed in just a few.

Dear guest,As a native myself I deeply apologize for the mistake of others.

Dar guest,I am sorry and we will try to do much better next time.

I am truly sorry about your experience, we will try our best next time.

Dear guest I am not sure, but it seems as if you presented an Apple card for a deposit or payment with a picture of such and you were turned away. I guess.

Dear guest,I apologize for your dissatisfaction, but we stive for excellence and the only way to correct our service is for a customer such as yourselves is if you are more specific.Thank You

Dear guest,I am truly sorry for what happened with you, so that I can look into the matter if you would please provide more information.

Thank you and we will try to do much better next time.

Dear guest,I thank you for taking the time to provide the hotel and staff your review.We promise to try and work even harder next time.

Dear guest,Thank you for the compliments, but in fairness the hotel is not responsible for the problems that have been created by the people in power not the hotel, furthermore it is a problem not only in San Francisco, but throughout the country.

Dear guest,We really appreciate your positive feed back and will strive to do much better next time.Come again.

Dear guest,We understand your frustration, but know what you should understand is that this is not the hotel's fault, who in my opinion you should be complaining to is the Government.They have taken cities like San Francisco all across America and destroyed the real city's image.

Many thanks,We hope to see you again and with that you have a terrific 2024

Dear guest,Thanks for the compliments and we will try to do better next time.

Dear guest,Thank you for the positive remarks, have a Happy New Year and good luck to all.

Thank you,We will try to do even better next time.

We really appreciate the compliments and see you again.

Many thanks and see you again real soon.

Thank you for taking the time to comment on our hotel and we intend on trying to do even better next time.

Dear guest thanks and with you happy holidays moving forward and looking forward to seeing you very soon.

Dear guest,Thank you for taking the time to provide up feedback on your recent experience and we promise to do much better next time.

We really appreciate your positive response and we will try to do even better next time.Happy Holidays

Thank you for taking the time and effort to provide us your comments and we will take that into consideration in moving forward for improvements. We hope to see you again in the future.

Dear guests thank you and please come again, we really appreciate your business.

Happy holidaysThanks for the kind words and see you soon.

Dear guest,I greatly appreciate you taking the time and effort to share your experience with us.I would like to make I have never had or do I have any intention of running for any Political office, but the you have addressed are political and social problems and they mushroomed throughout San Francisco if not the World.Hundreads of businesses if not thousands of retails stores in the city have closed, because of the problem you mentioned. The Hilton Hotel (2500) rooms and The Parc 55 handed the keys to the bank, becae they could not afford to operate in this climate, that is 3500 rooms that the owner walked away from.I' m sorry I am a native San Franciscan, and they are destroying my city right in front of my eyes.

Dear Miss Anda,I am deeply disappointed about your experience and i am even more upset that you have taken a few homeless people ans assumed and come to the conclusion that this was an unsafe area. This hotel has been here long before the politics decided that homeless people were more important than the tax dollars that hard working people such as yourself bring to this great city and the hotel hopes to be here long after. we have never had a customer that has ever been attempted or harmed in any way, unfortunately it has become big city life in America.As far as someone on the staff being rude to you, I tried looking up your name and could not find it we do document al issues that come up, but I am truly sorry and we promise to do much better next time.

Dear guest thank you very much and we hope to see you again.

We are sorry about your experience, but we are very sorry that there was no attempt by you to call either 911 or the staff as you claim these things were happening.

Thanks and see you again

Thank you for taking the time, but as I have said before these issues are better addressed to The Government of San Francisco not the hotel. We can only control problems that are directly related to the hotel only. The issues you are referring to are Government decision problems and they are pretty much all over the city.

Thank you and we wi;; do better next time.

Good morning and wish that you had a terrific weekend.We hope to see you again

Dear guest,We are sorry with your displeasure, but we promise we will improve on any issues you may have had.

Dear guest thank you for the kind words and see you next time.

Dear guest, thank you and please come again.

Thanks and please come again.

Dear guest,Thank you very much for taking the time to give us your comments and we promise to try and do even better next time.Happy Holidays.

Dear guest, thank you for your compliments wish you a pleasant remainder of the year and Happy Holidays and as always hope to see you again.

Dear guest,We are very sorry, about your experience and do not wish this upon anyone. As I have said to in the past, this is not a hotel problem that has been created by the local government and the problem it has created. We are truly sorry from the bottom of our hearts,. and we feel your pain, but as Nordstrom's and the Hundreds and Hundreds of businesses have suffered, because of this.

Great,We appreciate your kind words which will make us work even harder next time.