Dear Carlos, we're sincerely sorry to hear about your dissatisfaction with the cleanliness, staff, and service, as well as the property conditions and facilities during your stay. Maintaining a clean and comfortable environment for our guests is paramount to us, and we apologize for falling short of your expectations in this regard. Additionally, providing excellent service and ensuring our facilities are in top-notch condition are priorities we take seriously, and we regret that we did not meet your expectations in these areas. Your feedback is incredibly valuable, and we will handle these concerns with our team to make immediate improvements. We understand the importance of a positive guest experience, and we appreciate your honesty as it helps us to identify areas for enhancement. Should you reconsider staying with us in the future, we would welcome the opportunity to exceed your expectations and regain your trust. Thank you for bringing these matters to our attention, and we hope to have the chance to improve upon your experience with us.Best Regards,El Camino Inn,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Matthew, thank you for sharing your experience with us. We're delighted to hear that our convenient location near The Cow Palace suited your needs and that you found nearby amenities within walking distance. We strive to provide a comfortable and convenient stay for all our guests, and we're pleased to know that you found a nice restaurant nearby. Your feedback is valuable to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Best Regards,El Camino Inn,Customer Care Team

Dear Allen, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,El Camino Inn,Customer Care Team

Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Allen, thank you for your kind words and for choosing to stay with us. We're delighted to hear that you enjoyed our budget-friendly rooms and found our location convenient. It's wonderful to know that our owners, staff, and housekeeping team provided you with excellent service throughout your stay. We're also glad you found some nearby dining options to your liking. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future!Best Regards,El Camino Inn,Customer Care Team

Dear Cecilia, your positive rating means a lot to us! We're thrilled that you had a great experience during your time at our hotel. We look forward to having you back with us for a similar experience. Best Regards,El Camino Inn,Customer Care Team

Dear Diego, we appreciate your feedback and are glad to hear that you found our hotel to be a good, clean, and safe place to stay. We understand that noise can sometimes be a concern, and we apologize for any inconvenience caused by the noise from neighboring rooms. Our team is here to assist, and we encourage guests to reach out if they encounter any issues during their stay. We hope to have the opportunity to welcome you back in the future. Thank you for choosing us!Best Regards,El Camino Inn,Customer Care Team

Dear Ricardo, we appreciate your feedback and are glad to hear that you found our hotel to be a good value for the price. Our team is committed to providing a positive experience for our guests, and we're delighted that you had a pleasant stay. If you have any additional comments or suggestions, we welcome them. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.Best Regards,El Camino Inn,Customer Care Team

Dear Daniel, we are genuinely sorry to hear about the numerous issues you encountered during your stay. Your experience falls significantly below the standards we strive to maintain, and we sincerely apologize for any discomfort caused. Please know that the presence of bed bugs, dirty conditions, mold, and inadequate facilities are absolutely unacceptable. Our team takes this feedback seriously, and we will be conducting a thorough investigation to handle and rectify these issues immediately. We understand the importance of providing a clean, comfortable, and safe environment for our guests, and we deeply regret that we fell short in your case. We appreciate your understanding and would like to assure you that corrective measures will be taken to prevent such incidents in the future. If there's anything specific you would like to share or discuss further, please feel free to reach out to our team directly.Best Regards,El Camino Inn,Customer Care Team

Dear guest, we're thrilled to hear that you found our property very nice! Creating an inviting and pleasant environment for our guests is something we strive for, and we're glad that you enjoyed your experience with us. If there's anything specific that stood out to you or any additional ways we can make your future visits even better, please feel free to let us know. Your feedback is important to us as we aim to ensure all our guests have a fantastic stay. Thank you for choosing us, and we're excited to welcome you back for another wonderful experience in the future.Best Regards,El Camino Inn,Customer Care Team

Dear Yong, we sincerely apologize for the discomfort you experienced during your stay. Guest satisfaction and well-being are our top priorities, and we take reports of bugs or cleanliness issues very seriously. Our team is committed to providing a safe and clean environment for all guests, and we are actively investigating and handling the concerns you've raised. If you haven't already, we encourage you to reach out to our team directly to provide more details about your experience. We understand the importance of a positive and comfortable stay, and we're taking immediate steps to handle any issues to prevent them from occurring in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.Best Regards,El Camino Inn,Customer Care Team

Dear Kathleen, thank you for taking the time to share your feedback about your recent stay. We appreciate your honest comments and are pleased to hear that you found the staff to be very nice. We apologize for the ceiling cobweb and the state of the bathroom, which did not meet your expectations. Your feedback is important, and we will use it to handle maintenance and upgrades where needed to improve our guests' experience. Regarding the continental breakfast, we're sorry to hear that it was not as advertised. We will review our offerings to ensure that they align with our guests' expectations and the information provided. Your input is valuable, and we hope that if you decide to stay with us again in the future, we can provide you with a more comfortable and enjoyable experience. Please don't hesitate to reach out if you have any further suggestions or concerns. Thank you for choosing our hotel, and we look forward to the opportunity to better serve you on your next visit.Best Regards,El Camino Inn,Customer Care Team

Dear Martin, we appreciate your feedback regarding your recent stay at our hotel. It's good to know that our housekeeping staff made sure the bed sheets and your room were clean. However, we're sorry to hear that you were disappointed with the overall condition of our property. We understand the importance of keeping our facilities up to date, and we're actively working on refurbishing and upgrading various areas. We apologize for any disturbances caused by noisy neighbors during your stay. Our team is committed to ensuring all our guests have a comfortable and peaceful experience, and we'll take steps to handle such issues more effectively in the future. Thank you for taking the time to share your thoughts. Your feedback is valuable to us as we strive to improve our services and facilities. We hope to have the opportunity to provide you with a better experience on your next visit.Best Regards,El Camino Inn,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear David,It's great hearing back from you and we hope you had a comfortable stay with us. We learn/improve based on the feedback we receive from guests and we hope to get additional comments from you the next time you stay with us. Have a good one! Best Regards,El Camino Inn,Customer Care Team

Hi Oksana,Thank you for taking the time to rate us on your recent visit. Based on your feedback, it looks like you had an awesome and comfortable stay. We look forward to having you back the next time you are in the area. Best Regards,El Camino Inn,Customer Care Team

Hi Nicole,Thank you for your feedback and we are sorry that you did not seem to have an awesome experience during your stay. Your feedback about the room smell is noted and we will see to it that our staff does a better job preparing/airing out the rooms moving forward. We love hearing back from our guests and we hope to get additional feedback/comments from you the next time you stay with us. Have a good one. Best Regards,El Camino Inn,Customer Care Team

Hi QuZhon,Thank you for your feedback and we are sorry that you did not seem to have an awesome experience during your stay. Your comment about cleanliness is noted and we will see to it that our team does a better job preparing the area moving forward. We will also see what we can do about having some updates soon and improve on the maintenance issues. We love hearing back from our guests and we hope to get additional feedback/comments from you the next time you stay with us. Have a good one. Best Regards,El Camino Inn,Customer Care Team

Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

Dear Guest,We appreciate your feedback - thank you for taking the time to leave us with comments about your recent stay. It's unfortunate that you did not seem to have experienced the usual level of satisfaction that other guests have but thanks for pointing out the things that we can improve on. Your comment about cleanliness is noted and we will see to it that our team does a better job preparing the area moving forward. We will also see what we can do about having some updates soon and improve on the maintenance issues. We are sorry for the inconvenience caused and we hope you consider staying with us again. Best Regards,El Camino Inn,Customer Care Team

Dear Karen,We appreciate your detailed review of our property - your kind words inspire us to do better and feedback like this makes us strive to give the best service. We have also noted your feedback on areas of improvement concerning room condition and maintenance issues, we appreciate your pointing that out - it gives us a better perspective of our property. We would love to welcome you back and hope that you consider staying with us the next time you are in the area.Best Regards,El Camino Inn,Customer Care Team

Hi Timothy, Thank you for taking the time to review our hotel and for giving prospective guests relevant information about our location and proximity to the subway. It's nice that you found the room clean and that you liked the surroundings. We would love to welcome you back and hope that you consider staying with us the next time you are in the area. Best Regards, El Camino Inn, Customer Care Team

Hi Charlie, We appreciate your detailed review of our property - your kind words inspire us to do better and feedback like this makes us strive to give the best service. We also appreciate that you enjoyed our facilities and that everything was to your liking. Thanks for saying that you will stay with us again - we look forward to having you back soon. Best Regards, El Camino Inn, Customer Care Team

Hello Gretchen, Thank you for your feedback on your recent stay with us. We are glad to hear that you had a good overall impression of your stay and we hope you were comfortable. It's nice that you found the room clean and that you liked the surroundings. We look forward to having you back the next time you are in the area. Best Regards, El Camino Inn, Customer Care Team

Dear Janice, We appreciate your feedback - thank you for taking the time to leave us with comments about your recent stay. It's unfortunate that you did not seem to have experienced the usual level of satisfaction that other guests have but thanks for pointing out the things that we can improve on. Your comment about cleanliness is noted and we will make sure to prepare the rooms better next time. We will also see what we can do about having some updates soon. Your feedback about the room smell is also noted and we will see to it that our staff does a better job preparing/airing out the rooms moving forward.  We would love it if you would come back to stay with us again - we have no doubt that the next time you would have the wonderful experience that the vast majority of our guests have. Best Regards, El Camino Inn, Customer Care Team

Dear Guest, It's wonderful to hear back from you and we are happy that you liked our location - we are glad you were able to visit the places that you wanted to see. It's wonderful to hear that you enjoyed the amenities and that our staff was able to impress you with the excellent service they provided. Thank you for choosing to stay with us and we look forward to seeing you again soon. Best Regards, El Camino Inn, Customer Care Team

Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

Dear Guest, We love hearing back from you about your recent stay with us. We always look forward to feedback about how we can make things better for our guests and how we can improve. It's nice that you found our rooms adequate. Your concern about maintenance is duly noted and we will see to it that this is addressed immediately. We will also see what we can do about having some updates to the property soon. Thank you for choosing to stay with us and we look forward to seeing you again soon. Best Regards, El Camino Inn, Customer Care Team

Dear Guest, We acknowledge your feedback. We will review all of your comments with our management team (room smell, room amenities, and some maintenance issues); we will investigate what actions we can take to improve our future guests' experiences with us. Again, we really appreciate your bringing up these matters to our attention. We are sorry for the inconvenience caused and we hope you consider staying with us again. Best Regards, El Camino Inn, Customer Care Team

Hello Andy, It is great to receive feedback from you regarding your recent stay with us. While you didn't say much in your review, we hope that you had an awesome stay and that you were comfortable in your room. Thanks for choosing to stay with us and we look forward to your next visit. Best Regards, El Camino Inn, Customer Care Team

Dear Guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, El Camino Inn, Customer Care Team

Dear Guest, We acknowledge your feedback. We will review all of your comments (cleanliness and maintenance issues) with our management team, and we will investigate what actions we can take to improve our future guests' experiences with us. Again, we really appreciate your bringing up these matters to our attention. We are sorry for the inconvenience caused and we hope you consider staying with us again. Best Regards, El Camino Inn, Customer Care Team

Dear Guest, It's great hearing back from you about your recent stay with us. We appreciate suggestions about how we can make things better for our guests in the future. We will see what we can do about having some updates soon so we can provide even better value. We hope that everything else was in order and we hope you consider staying with us again. Best Regards, El Camino Inn, Customer Care Team

Dear Guest, We appreciate your detailed review of our property - your kind words inspire us to do better and feedback like this makes us strive to give the best service. We are appreciative that you also enjoyed our facilities and that everything was to your liking. Thanks for saying that you will stay with us again - we look forward to having you back soon Best Regards, El Camino Inn, Customer Care Team

Dear Guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, El Camino Inn, Customer Care Team