Terras
Beschikbaarheid controleren

Beoordelingen van Fairmont San Francisco

5 out of 5
Fairmont San Francisco
950 Mason Street Atop Nob Hill, San Francisco, CA

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 641 van 1008 beoordelingen" "
Gastenscore: 8 - Goed. 163 van 1008 beoordelingen" "
Gastenscore: 6 - Redelijk. 100 van 1008 beoordelingen" "
Gastenscore: 4 - Matig. 63 van 1008 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 41 van 1008 beoordelingen" "

9,2/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

seema

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
No access to amenities nearby. Service was just ok.
1 nacht verbleven in mei 2024
Reactie van Fairmont Hotel Team op 21 mei 2024
Thank you for taking the time to tell us about your experience at the Fairmont San Francisco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Fairmont, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Fairmont San Francisco Team

8/10 – Goed

Daniel

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Always a joy to stay
1 nacht verbleven in mei 2024
Reactie van Fairmont Hotel Team op 21 mei 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

4/10 – Matig

Ariane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Long lines for check-in but otherwise nice property
1 nacht verbleven in mei 2024
Reactie van Fairmont Hotel Team op 21 mei 2024
Thank you for taking the time to tell us about your experience at the Fairmont San Francisco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Fairmont, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Fairmont San Francisco Team

10/10 – Uitstekend

Terrance

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Fairmont Hotel Team op 17 mei 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 – Uitstekend

Brandon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gorgeous
1 nacht verbleven in januari 2024
Reactie van Fairmont Hotel Team op 17 mei 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 – Uitstekend

Elizabeth

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The service was impeccable!
1 nacht verbleven in mei 2024
Reactie van Lucas op 13 mei 2024
Hello Elizabeth,Thank you for taking the time to write us a review. We are happy to hear that you enjoyed your stay with us as much as we did yours. Thank you again, and we do hope to see you again soon.Best,Lucas YehFront Office Manager

10/10 – Uitstekend

bahadar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Fairmont Hotel Team op 13 mei 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 – Uitstekend

Manhar

Positief: Staat van de accommodatie en faciliteiten
awesomness
3 nachten verbleven in april 2024
Reactie van Lucas op 13 mei 2024
Hello Manhar,Thank you for taking the time to write us a review. We are happy to hear that you enjoyed your stay with us as much as we did yours. Thank you again, and we do hope to see you again soon.Best,Lucas YehFront Office Manager

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Fairmont Hotel Team op 9 mei 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 – Uitstekend

Wayland

Reisde met partner
Beautiful old hotel. Friendly, helpful staff! Only place we stay in SF!
4 nachten verbleven in april 2024
Reactie van Fairmont Hotel Team op 3 mei 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 – Uitstekend

MARK

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Lucas op 28 apr 2024
Hello Mark,Thank you for taking your time to leave us a review. We are happy to hear that you enjoyed your stay with us! Please visit us again!Lucas YehFront Office Manager

4/10 – Matig

Sheeba

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The stay was definitely below expectations for a five star hotel
1 nacht verbleven in april 2024
Reactie van Fairmont Hotel Team op 3 mei 2024
Thank you for taking the time to tell us about your experience at the Fairmont San Francisco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Fairmont, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Fairmont San Francisco Team

10/10 – Uitstekend

Steven

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Lucas op 28 apr 2024
Hello Steven,Thank you for taking your time to leave us a review. We are happy to hear that you enjoyed your stay with us! Please visit us again!Lucas YehFront Office Manager

10/10 – Uitstekend

William

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Lucas op 28 apr 2024
Hello Mark,Thank you for taking your time to leave us a review. We are happy to hear that you enjoyed your stay with us! Please visit us again!Lucas YehFront Office Manager

10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Lucas op 20 apr 2024
Hello Julie,Thank you so much for leaving us a review! Thank you for staying with us, and we hope to see you again soon.Best,Lucas YehFront Office Manager

8/10 – Goed

Lisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great property but understaffed. Doesn't meet 5 start requirements like 24 hour room service or the little things that make a 5 star stay different. Would recommend just measure expectations--gorgeous restaurant and AMAZING nail salon!
3 nachten verbleven in april 2024
Reactie van Lucas op 20 apr 2024
Hello Lisa,Thank you so much for leaving us a review! We are very happy to hear that you our company as much as we enjoyed yours. We hope to see you again in the near future.Best,Lucas YehFront Office Manager

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
I could get used to this!!! Excellent service all around (only minus was a waaaay well-done burger ordered medium. Tonga Room was awesome.
1 nacht verbleven in april 2024
Reactie van Lucas op 20 apr 2024
Hello Michael,Thank you so much for leaving us a review! Thank you for staying with us, and we are glad to hear that you enjoyed your stay as much as we enjoyed your company! Thank you again, and we hope to see you again in the near future.Best,Lucas YehFront Office Manager

10/10 – Uitstekend

Matthew

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of the best stays of my life. Elegant but comfortable. Everyone that works here knows what they're doing, and their mission is to make your time the best it can be.
2 nachten verbleven in april 2024
Reactie van Lucas op 20 apr 2024
Hello Matthew,Thank you so much for leaving us a review! Thank you for staying with us, and we are glad to hear that you enjoyed your stay as much as we enjoyed your company! Thank you again, and we hope to see you again in the near future.Best,Lucas YehFront Office Manager

2/10 – Ontzettend slecht

Kimberly, San Mateo

1 nacht verbleven in april 2024
Reactie van Fairmont Hotel Team op 9 mei 2024
Thank you for taking the time to tell us about your experience at the Fairmont San Francisco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Fairmont, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Fairmont San Francisco Team

10/10 – Uitstekend

Ezequiel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property, great staff
1 nacht verbleven in april 2024
Reactie van Fairmont Hotel Team op 8 apr 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

8/10 – Goed

Mariana

Positief: Netheid, personeel en service en voorzieningen
Creo que es un poco vieja y habria que renovar ciertas ventanas y algunos baños. Es un poco ruidoso. Por lo demas muy buen servicio, muy comodas camas y muy buen rumbo, tambien muy bonito hotel.
1 nacht verbleven in april 2024
Reactie van Fairmont Hotel Team op 8 apr 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 – Uitstekend

EILEEN

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s an older hotel but very iconic also is well kept.
2 nachten verbleven in april 2024
Reactie van Lucas op 6 apr 2024
Dear Eileen, We are delighted to hear that our staff's exceptional customer service turned your experience around. We strive to ensure all our guests feel valued and well taken care of. Thank you for sharing your feedback. Best regards, Lucas YehFront Office Manager

6/10 – Redelijk

Dena

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen
It’s a nice old hotel. It needs a better lounge/bar area because it only has the Tongo (looks like pirate of the Carribean) or a bar in the area that they serve breakfast. For such an old iconic hotel I would think it would have better amenities.
3 nachten verbleven in maart 2024
Reactie van Lucas op 6 apr 2024
Dear Dena, We are delighted to hear that our staff's exceptional customer service turned your experience around. We strive to ensure all our guests feel valued and well taken care of, and I will speak with our hotel to see how we are able to add more amenities for our hotel. Thank you for sharing your feedback. Best regards, Lucas YehFront Office Manager

10/10 – Uitstekend

Andrea

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fabulous! My second best hotel stay ever! This hotel is a joy. The staff (front desk, concierge, dining, doorman) were thoughtful, attentive, and kind. The beds were comfortable and had high quality sheets. Shower pressure excellent. The outdoor garden and bee area are both stunning. But even better, the Tonga Room in the basement is a blast. The location is perfect with a beautiful park with a kids’ area is a stones through away. The historic Grace church is a two minute walk. Everything about this hotel is perfect and we will be back!
3 nachten verbleven in maart 2024
Reactie van Fairmont Hotel Team op 31 mrt 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 – Uitstekend

ANDRES

Gran ubicación. Buen hotel con agradable desayuno!
7 nachten verbleven in maart 2024
Reactie van Fairmont Hotel Team op 31 mrt 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 – Uitstekend

Tiffany

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I recently had the pleasure of staying at this beautiful property and overall, my experience was great. From the moment I arrived, I was greeted by friendly and helpful staff. Despite a minor hiccups with the room not being feather-free initially, no slippers or robes, the issues were swiftly addressed upon request, demonstrating the attentiveness of the staff. While the furnishings could benefit from a refresh, they didn't detract significantly from the overall charm of the property. Additionally, although the in-room espresso maker was a nice touch, I found the serving size to be on the smaller side, even when set for a larger cup. However, this was easily remedied by running multiple cups. One highlight of the property was the art studio and historical pictures adorning the hallways, adding a delightful touch to the ambiance. Overall, I would highly recommend this property for its beauty, friendly staff, and attention to guest needs, despite minor areas for improvement.
3 nachten verbleven in maart 2024
Reactie van Lucas op 29 mrt 2024
Hello Tiffany!Thank you so much for staying with us at Fairmont San Francisco. I am happy to hear that you enjoyed our company as much as we enjoyed yours!Thank you again, and I hope to see you back soon.Lucas YehFront Office Manager

10/10 – Uitstekend

William

3 nachten verbleven in maart 2024
Reactie van Fairmont Hotel Team op 30 mrt 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 – Uitstekend

Richard, Brookline

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Always love the old school tradition of this hotel. Just a classic, and never disappoints. Location is a bit of an oasis close to the action, but not in it.
2 nachten verbleven in maart 2024
Reactie van Fairmont Hotel Team op 28 mrt 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 – Uitstekend

William

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Fairmont Hotel Team op 28 mrt 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Fairmont Hotel Team op 28 mrt 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 – Uitstekend

BEI WEN

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Fairmont Hotel Team op 28 mrt 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 – Uitstekend

Debbie, Livermore

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This historic hotel is still beautiful! We were promptly greeted by valet and sent inside to check in, which was quick and friendly. Were given our room even though we were early. The lobby is grand and spacious. Ceilings are high throughout the hotel. Our standard room was small but comfortable and well kept. Comfortable bed! A great place for a weekend getaway.
1 nacht verbleven in maart 2024
Reactie van Fairmont Hotel Team op 28 mrt 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 – Uitstekend

Elizabeth, Oakdale

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Fairmont Hotel Team op 23 mrt 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 – Uitstekend

christopher

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very historic, beautiful, friendly staff, walkable area.
4 nachten verbleven in maart 2024
Reactie van Fairmont Hotel Team op 22 mrt 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 – Uitstekend

Nicholas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The nicest hotel I’ve been to. Just know that parking is $80! All worth the experience though!
1 nacht verbleven in maart 2024
Reactie van Fairmont Hotel Team op 22 mrt 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 – Uitstekend

Gemini

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is an absolutely spectacular hotel, with great views and great service. Looking forward to visiting again soon.
5 nachten verbleven in maart 2024
Reactie van Fairmont Hotel Team op 22 mrt 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 – Uitstekend

Zackery

1 nacht verbleven in maart 2024
Reactie van Lucas op 6 apr 2024
Dear Zackery, We are delighted to hear that our staff's exceptional customer service turned your experience around. We strive to ensure all our guests feel valued and well taken care of. Thank you for sharing your feedback. Best regards, Lucas YehFront Office Manager

10/10 – Uitstekend

Kristin, MERRICK

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Fairmont Hotel Team op 17 mrt 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 – Uitstekend

Rachel

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We stayed in the golden gate suite, which had the most gorgeous view. My rating is primarily because the room and view was stunning! For a 5 star hotel, the service was a little slow at times (room being ready, requests for extra glasses for the room took over 1.5 hours, car took 25 mins to be brought to the front). We still felt it was worth it for the magnificent views!
1 nacht verbleven in maart 2024
Reactie van Lucas Yeh op 12 mrt 2024
Hello Rachel,Thank you so much taking time out of your day to write us a review! I am happy to hear that you enjoyed your stay with us along with all the amenities we had to offer.We hope to see you again soon, but until then please have a wonderful day!Lucas YehFront Office Manager

10/10 – Uitstekend

paul h

Reisde met partner
Positief: Voorzieningen
This is the best / feel really comfortable and glad we chose this hotel
1 nacht verbleven in maart 2024
Reactie van Lucas op 9 mrt 2024
Hello Paul,Thank you so much for taking the time to write us a review! I am happy to hear that you enjoyed your stay with us and all the amenities that we had to offer. Do have a wonderful weekend, and I look forward to seeing you again in the near future!Lucas YehFront Office Manager

10/10 – Uitstekend

A Terrence

Reisde met een groep, Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Beautiful accommodations. Nice staff. Very pretty food presentation and good taste.
1 nacht verbleven in maart 2024
Reactie van Fairmont Hotel Team op 9 mrt 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 – Uitstekend

Alexandra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Fairmont Hotel Team op 9 mrt 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 – Uitstekend

Elizabeth

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Fairmont up on the top of Nob Hill is a gracious place to stay. They offer in-room dining, a charming restaurant and bar, and there are dozens of great restaurants just a short walk away. I would stay there again in a heartbeat.
2 nachten verbleven in maart 2024
Reactie van Fairmont Hotel Team op 8 mrt 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 – Uitstekend

Ali

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
عال العال شي يجنن
1 nacht verbleven in maart 2024
Reactie van Fairmont Hotel Team op 2 mrt 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 – Uitstekend

Nate

1 nacht verbleven in februari 2024
Reactie van Fairmont Hotel Team op 22 mrt 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 – Uitstekend

Todd

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect stay!
1 nacht verbleven in februari 2024
Reactie van Fairmont Hotel Team op 2 mrt 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

8/10 – Goed

HOLLY

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful grand hotel maintained perfectly! Tom the concierge was superb. Missed a traditional bar at the hotel…only open for coffee in the mornings. Tonga room bar only open wed-Saturday and hotel guests not given priority. Hotel needs to move past the “if you touch the mini bar model”, we were bothered twice with “mini bar queries”. And again at check out, charges were promptly removed but too much obsession for a hotel at this level!
2 nachten verbleven in februari 2024
Reactie van Fairmont Hotel Team op 2 mrt 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 – Uitstekend

anna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Fairmont Hotel Team op 2 mrt 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

6/10 – Redelijk

Karen

Reisde met een groep
Positief: Voorzieningen
Pillows were so uncomfortable, tub was dirty, room service was not very detailed. Check in process was disorganized. Nobody offered to take our luggage to our room.
2 nachten verbleven in december 2023
Reactie van Fairmont Hotel Team op 2 mrt 2024
Thank you for taking the time to tell us about your experience at the Fairmont San Francisco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Fairmont, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Fairmont San Francisco Team

10/10 – Uitstekend

Jarar

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great property! Historical excellence!
1 nacht verbleven in februari 2024
Reactie van Fairmont Hotel Team op 2 mrt 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team