Tweepersoonskamer, en-suite badkamer (Standard)
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Beoordelingen van Hotel des Arts

3 out of 5
Hotel des Arts
447 Bush Street, San Francisco, CA

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 227 van 885 beoordelingen" "
Gastenscore: 8 - Goed. 337 van 885 beoordelingen" "
Gastenscore: 6 - Redelijk. 195 van 885 beoordelingen" "
Gastenscore: 4 - Matig. 78 van 885 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 48 van 885 beoordelingen" "

8,4/10

Netheid

7,8/10

Personeel en service

6,0/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Location excelent. Doche/bath primitive and breakfast basic.
8 nachten verbleven in juli 2019
Reactie van Front Desk Agent op 11 aug 2019
Thank you for staying with us! We appreciate the feedback.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nicely decorated hotel in finacial district
Our room was relatively small, but was clean and the artwork in the room was a nice extra. Breakfast was fresh, but very simple. The location is close to public transport and good restaurants for breakfast, lunch or dinner in the financial district, north beach or Chinatown.

8/10 – Goed

Steven, Rotterdam

Positief: Netheid, personeel en service
Leuk klein centraal gelegen hotel.
Dit hotel is gemakkelijk bereikbaar met het openbaar vervoer. Het is een klein hotel en de kamers zijn wat aan de krappe kant, maar de ligging is zeer centraal. Het personeel is zeer vriendelijk en behulpzaam. Tussen 6.30 en 9.30 kun je gratis ontbijten!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Nice and cozy hotel in central San Francisco
We saw a lot of variance in the customer criticism on different websites, this gave us a bad feeling about the booking. But no worries! This hotel is just great. The mix of location, rooms, staff and ambience is great. You can't find that easy such a low price for this kinda locations. Chinatown, downtown and financial center are all nearby. Public transport (Bart, cable car, tram) is also nearby. There is no airconditioning, but the big window in the room cools the place down very easy. We even slept with the window open at night, no problem. Allthrough the painting makes the room special, don't expect to much cause the rest is quite basic. The breakfast is in a small room, not reallly our thing. We got our breakfast at the other side of the block. Would I reccomend this hotel? Sure!

8/10 – Goed

Inge, Amersfoort

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bijzonder hotel
Uniek oud hotel met prachtige schilderingen wat de kamers authentiek maakt. Perfecte locatie. Ontbijt stelt niet veel voor, maar mogelijkheden buiten hotel genoeg. Kleine badkamer maar netjes onderhouden, prima handdoeken.

10/10 – Uitstekend

Ruben

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not your typical hotel, but I found this hotel a breeze! Art all over the walls and the rooms were done real nicely. Staff are very laid back, friendly and helpful. The hotel is right between Union SQ and China Town, lots of bars, restaurants and ships at your doorstep. Rooms are not big, but I did not visit SF to primarily sit in my hotel room anyway. The rooms are very clean. The hotel also has free WIFI and a free small breakfast. The only point they could improve on is: there is a fridge in the room. I did not use it, but it actually produces quite a bit of noise to the point it woke me up one night. I would recommend DesArts to everyone, especially if you are not looking for spending loads on a huge room with services you're not using anyway, but rather spend on having a good time in SF.

8/10 – Goed

Zuzy

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Buenas ubicación, no tiene personal en recepción, pero los accesos y todo está muy tranquilo y seguro. Tienen una barra de café, te y dispensador de agua que ayuda mucho
5 nachten verbleven in april 2024

8/10 – Goed

Chris

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the quaint early 20th century elevator and the art covering the walls.
2 nachten verbleven in april 2024
Reactie van Customer Service Team op 29 apr 2024
Hi Chris, thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed the unique charm of quaint early 20th-century elevator and the captivating art adorning walls. We look forward to welcoming you back for another memorable experience soon!

8/10 – Goed

Zdravko, Palos Heights

Reisde met familie
Positief: Netheid, voorzieningen
Everything is good.
15 nachten verbleven in maart 2024
Reactie van Customer Service Team op 29 apr 2024
Hi Zdravko, thank you for your wonderful review! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

4/10 – Matig

Robert

8 nachten verbleven in januari 2024
Reactie van Customer Service Team op 29 apr 2024
Hi Robert, we appreciate you taking the time to share your feedback with us. We hope you'll consider giving us another chance to provide you with the exceptional service and experience we strive to deliver to all our guests.

2/10 – Ontzettend slecht

Spencer

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
NOBODY WORKS HERE!!! This hotel is run by an app, I would not recommend staying here. Please don’t support a place that doesn’t employ people. No security, no lock on the door beyond the smart lock, no chain or latch. Tv barley worked, shower was warm half the time, no ice machine, no breakfast or anything, there’s a kurig in the “common area” that you are asked to keep clean like it’s a dorm.
2 nachten verbleven in januari 2024

8/10 – Goed

Kenneth, San Diego

Positief: Netheid
This is an economical, no frills hotel conveniently located right in the heart of downtown San Francisco, but far enough away from the Cable Car lines so you don't have to listen to their clanging. Good restaurants are nearby, and so is BART/Muni. In January, the nights were cold, so the small radiator kept the room warm enough, but little of its heat made its way into the tiny bathroom
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Ellen

2 nachten verbleven in januari 2024

8/10 – Goed

Bernd

Positief: Netheid, personeel en service
This is a conveniently located no-frills hotel. It has all one needs which worked for me. However, besides the cleaners, you will hardly see any staff.
9 nachten verbleven in december 2023

8/10 – Goed

Erik

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
I liked being able to come and go without front desk staff, though it felt like no one was there to field concerns. Fold out Bed/Couch in our suite was sub par for either and made for an unusable salon. T.V. in our bedroom was not functioning. Bed is excessively stiff and bedding smelled of bleach. Had hopes for continental breakfast, alas none was to be had. Overall acceptable value for price though there is a missed opportunity for connecting visitors with contemporary SF art and culture.
1 nacht verbleven in december 2023

4/10 – Matig

Attreyee

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service
First the pros: clean and quiet room, nice location, very close to Union Square. The cons: 1) There is no physical key to the room. You have to download a phone app. So, non-smartphone users, this place is not for you. 2) Extremely uncooperative staff: There are no human beings at the reception to help you. Everything is done over the phone. I had already paid $100 to reserve the room. However, when I reached the hotel after a 24 hour long flight, I was told that I will only be issued a key if I make a full amount. When I tried using the website link to pay, both my credit cards were declined. The person on the phone was adamant that I would not be allowed in unless the full amount is paid immediately. Finally, I had to call a friend overseas to make the payment. 3) It was cold in December in San Francisco. The heater in the room didn't work. The additional lock on the door didn't work. To top it all, the shower did not work. When I requested a room change, it was declined. I then requested an option to take a shower in one of the empty rooms. That too was declined. I was understandably upset. In response, I was accused of being rude and that I was "yelling", none of which was true. There was a common shower right next to my room, the existence of which was never revealed to me. 4) Tiny room The maintenance staff, however, were a blessing. They provided me with portable heaters, extra blankets and told me of the shower next door. Without them I would have been lost.
7 nachten verbleven in december 2023

8/10 – Goed

Zdravko, Palos Heights

Reisde met partner
Positief: Netheid, personeel en service
Good location and clean.
21 nachten verbleven in oktober 2023

6/10 – Redelijk

Francesco

Reisde met partner
Struttura in posizione strategica per raggiungere i punti più popolari a San Francisco: si trova vicinissima all’ingresso principale di a Chinatown. L’accoglienza alla hall è inesistente: si ha a disposizione un codice di ingresso alla porta principale, un’app per aprire la porta. Per comunicare con gli organizzatori si può usare una chat. Questo può essere un punto a vantaggio, dipende dai punti di vista. Purtroppo se si hanno richieste urgenti, bisogna sperare di trovare almeno la donna delle pulizie a cui chiedere. Nella stanza, di dimensioni normali, c’è tutto. Abbiamo avuto problemi con lo scarico del wc ( accaduto di sera tardi) che abbiamo risolto in autonomia per poterlo riutilizzare. Abbiamo erroneamente prenotato per 9 notti invece che 6: l’hotel non ha accettato la nostra richiesta di rimborso e la stanza è rimasta vuota per 3 notti poiché eravamo altrove. Il letto viene fatto tutti giorni così come il cambio delle salviette.
9 nachten verbleven in november 2023

10/10 – Uitstekend

Krystal Simone, Toronto

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in november 2023

10/10 – Uitstekend

Olivia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Angela

5 nachten verbleven in oktober 2023

8/10 – Goed

JONATAN

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in oktober 2023

6/10 – Redelijk

helene

Reisde met familie
Negatief: Netheid
séjour octobre 2023
séjour en octobre 2023 : emplacement parfait pour explorer la ville . Nous avons occupé 3 chambres, l'une avec un cafard sur le lit (nuit remboursée aussitôt) Il faut signaler que l'ascenseur est en réalité un monte charge avec porte et grilles métalliques très lourdes à ouvrir (avec deux mains) difficile pour les personnes âgées, enfants , etc.... Les tapis avec de longs poils dans les chambres ne sont pas très hygiéniques.
7 nachten verbleven in september 2023

10/10 – Uitstekend

Adam

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location, excellent check in, unique and super cool room. Vintage and well taken care of.
2 nachten verbleven in oktober 2023

6/10 – Redelijk

Everett

Zakenreiziger
Just eh really
The building is in a good location. I did not interact with any staff. There is free coffee & water in the lobby which is nice. Unfortunately my room 206 smelled rotten due to some kind of back up in the sewage. I had to keep my bathroom door closed to try to reduce the smell (window was bolted shut) additionally there was about 12 fruit flies in the room, took me about 20 minutes to eliminate those. The staircase to the second floor is very steep and narrow, but it’s understandable since it’s an older building. Probably wouldn’t return to this location personally.
1 nacht verbleven in oktober 2023

8/10 – Goed

Jérôme

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Bon rapport qualité-prix. Propre. Secteur bruyant à l’extérieur, mais très bien situé dans la ville.
7 nachten verbleven in oktober 2023

8/10 – Goed

Zdravko, Palos Heights

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything is good! We will back again
2 nachten verbleven in oktober 2023

8/10 – Goed

Catalina Pire

Positief: Netheid, personeel en service
Very European-like small rooms. The room was clean and the bed was comfortable, but there was no light other than the ceiling one, which was a bit uncomfortable. The flat-screen TV with streaming service options was great!
1 nacht verbleven in oktober 2023

8/10 – Goed

BENEDICTE

2 nachten verbleven in oktober 2023

8/10 – Goed

Webly

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Entry was okay after hours
I had too many hotel.com emails to find the right one to find the code to get into the building.
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Jessica

Zakenreiziger
Positief: Netheid
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Chris

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The original graffiti art in the rooms is amazing!
3 nachten verbleven in oktober 2023

4/10 – Matig

Jessica

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen
Entgegen der Beschreibung auf Expedia handelt es sich hierbei nicht um ein 3, sondern um ein 2 Sterne Hotel. Sehr unangenehmer Geruch auf dem Flur und im Gebäude. Boden im Zimmer war dreckig. Allgemein war das Zimmer in einem weniger guten Zustand. Fensterverdunklung war defekt. Sehr hellhöriges Zimmer, man konnte die Nachbarn beim Duschen oder auf der Toilette hören. Auch die Fenster sind sehr alt und schlecht schallisoliert zudem war der Kühlschrank so laut, dass wir in ausstecken mussten. Lage des Hotels ist sehr gut.
2 nachten verbleven in september 2023

6/10 – Redelijk

Neil

Positief: Netheid
Well-located, basic hotel in safe, central area
For the price, I was worried this place would be a dump. However, it wasn’t. The hotel itself is basic, but clean and tidy. The room was quite small, and the window faced a wall so the air was a little stale. There was no fan or AC in the room, which could have helped. En-suite Bathroom was clean and ok. Flat screen TV and iron in the room. Bed was ok, but creaky and squeaky as it was a metal frame bed. Check-in was smooth, and digital card system worked ok. Make sure you provide international code with your phone number when booking the room, as the number is used to send your key. For us the unmanned reception wasn’t an issue and the hotel felt secure. We had a bit of contact via What’s App with the support function and it was quick and helpful. The hotel itself is in a good area, you will feel safe here - it is a short walk to Union Square without being in it. Overall the hotel was fine, but don’t expect anything fancy.
2 nachten verbleven in september 2023

10/10 – Uitstekend

Elena

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good locations
3 nachten verbleven in september 2023

10/10 – Uitstekend

Sam

7 nachten verbleven in september 2023

10/10 – Uitstekend

russell, Pomona

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful place easy check in
21 nachten verbleven in augustus 2023

8/10 – Goed

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The housekeeping staff really, really wants to clean your room everyday. Highly unusual for a Hotel in this price tier. I’m fine with self check in and out and limited front desk hours. If you you are someone that needs lots and lots of handholding from the front desk, this may not be for you. But no Hotel in San Francisco in this price tier would provide you with that handholding and even much more expensive hotels no longer perform daily housekeeping as part of your room rate.
7 nachten verbleven in augustus 2023

10/10 – Uitstekend

Sheryl, Green Cove Springs

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel is in a wonderful and central location, close and accessible to everything. The staff are very nice and the rooms/beds are very comfy and clean. Just a note... the rooms aren't large and there isn't a huge amount of space to hang stuff. This is a great place for longer stays as well as short, I was there 9 days, but could have been happy for a longer stay, with a mini fridge in the room and coffee, tea, toaster and microwave down in the lobby dining area. If you are looking for a good-priced place to stay downtown, I highly recommend Hotel des Arts.
9 nachten verbleven in augustus 2023

4/10 – Matig

Hooman

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Front desk is rude and irresponsible, no AC, no window. No fresh air. No ventilation. I felt I am choking. Supper hot room. I scraped from there and stayed in another place dispte I checked in and my money was gone. Though I am hoping Expedia refund me.
1 nacht verbleven in augustus 2023

8/10 – Goed

Alfonso

Zakenreiziger, Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Overall not that great of a hotel it very affordable and the staff is great so that gives it brownie points but there are a lot of things I would suggest for couples or families to look around elsewhere. If you’re young and single this is not a bad option.
8 nachten verbleven in augustus 2023

10/10 – Uitstekend

Bryan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
SF vacation
Beautifully decorated hotel. Clean and inviting. The hotel is centrally located in a safe area close to dinning and shopping. The staff was extremely kind and helpful.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Theodore, San Bruno

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This place is great! Perfect location while visiting the city and worth the value. Room had a very cool painted wall! Def gonna stay again.
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stay here for a unique SF experience
Lovely, comfortable hotel that is right next to the Dragon Gate of Chinatown and conveniently located to everything. My room was so cozy and clean. Loved the clawfoot bathtub (totally enjoyed a bubble bath). Felt like home away from home!
4 nachten verbleven in juli 2023

8/10 – Goed

Suzann

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in juni 2023

8/10 – Goed

Nicola

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location, comfortable bed, good communication and ease of check in. Only issue I had was the communal bathroom near my room needs attention to the door, it bangs shut loudly everytime someone uses it
3 nachten verbleven in juli 2023

8/10 – Goed

Ashlee D

Positief: Netheid, personeel en service
Loved the room and decor and proximity to Chinatown. Wished it had air conditioning or at the very least, a ceiling fan. The air was stagnant, hot, humid, and the windows would not stay up and we were afraid to leave them (that they would break) up due to one dropping on us.
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our stay here was so winderful! I enjoyed it throroughly.
3 nachten verbleven in mei 2023

8/10 – Goed

tim

3 nachten verbleven in juni 2023

10/10 – Uitstekend

Kareena

Positief: Netheid, staat van de accommodatie en faciliteiten
Enjoyed the art
2 nachten verbleven in juni 2023