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Beoordelingen van Hotel Spero at Union Square

4 out of 5
Hotel Spero at Union Square
405 Taylor St, San Francisco, CA

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 663 van 1008 beoordelingen" "
Gastenscore: 8 - Goed. 229 van 1008 beoordelingen" "
Gastenscore: 6 - Redelijk. 63 van 1008 beoordelingen" "
Gastenscore: 4 - Matig. 24 van 1008 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 29 van 1008 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

8,4/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Kevin, Edmonton

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One block one way homeless everywhere otherwise great value and nice hotel.
3 nachten verbleven in mei 2024
Reactie van Customer Service op 23 mei 2024
Kevin, thank you for sharing your experience at Hotel Spero. It's great to hear that you found our hotel to be of excellent value and enjoyed your stay. We're glad you appreciated the quality of our accommodations. We hope to welcome you back soon!

8/10 – Goed

Andrew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel. No parking. Awful coffee.
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Pattie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love the uniqueness of the property and the staff was superb 👌
3 nachten verbleven in mei 2024
Reactie van Customer Service op 22 mei 2024
Pattie, thank you for taking the time to share your experience at Hotel Spero. The team members are thrilled to hear you loved the uniqueness of the property and found the service superb. We look forward to welcoming you back soon!

6/10 – Redelijk

Brenda

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The bed was very uncomfortable. The location was good but there was not a lot of security. No key required for entry or to get to the floors.
3 nachten verbleven in mei 2024
Reactie van Customer Service op 21 mei 2024
Brenda, thank you for sharing your thoughts. It is good to hear that you liked the location. We appreciate your feedback about the security and will look into ways to improve it. Your comments about the bed will also be reviewed. Your input is valuable to us. Safe travels!

8/10 – Goed

Dominic Justin

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Loved how we could check in early
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Dana

Reisde met familie
Positief: Netheid, personeel en service
Nicer than expected. You must pay for outside property parking garage
1 nacht verbleven in mei 2024
Reactie van Customer Service op 17 mei 2024
Dana, thank you for your positive feedback! The team at Hotel Spero is delighted to hear you had a better-than-expected stay. For convenience, detailed parking information is available to help guests plan accordingly. We hope to welcome you back soon!

6/10 – Redelijk

Patrick, Montreal

Zakenreiziger
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No coffee in the room, no water. Area very sketchy. Never again.
2 nachten verbleven in mei 2024
Reactie van Customer Service op 18 mei 2024
Patrick, thank you for sharing your feedback. Your insights regarding the amenities and the surrounding area are valuable. It is disappointing to hear your experience did not meet your expectations. Your input will help us improve for future guests. Safe travels.

10/10 – Uitstekend

travis

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff and hotel were remarkable 👌 absolutely loved my stay. The folks around the corner in tenderloin I can imagine are scary for some. I personally ran into nothing but wonderful people and also the homeless. Drugs and such are prevalent.. so dont poke the bear we say in Montana 😉
2 nachten verbleven in mei 2024
Reactie van Customer Service op 17 mei 2024
Travis, Hotel Spero is thrilled to hear you had an amazing stay and found our team remarkable! It's wonderful you encountered friendly individuals in the area and had a positive experience. We hope to welcome you back soon for another enjoyable visit.

10/10 – Uitstekend

Cameron, New York

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great price and amazing service. Was traveling with my pet and the front desk clerk went out of his way to find me the best option for me and my cat! Loved the modern rooms as well and the historic feel of the lobby!
Reactie van Customer Service op 17 mei 2024
Cameron, thank you for your wonderful feedback! Hotel Spero is delighted that you enjoyed the modern rooms and the historic atmosphere of the lobby. Our team members are always willing to go the extra mile to ensure you and your pet have a comfortable stay. We're looking forward to welcoming you back!

10/10 – Uitstekend

Bruce

Reisde met een groep
Positief: Netheid, personeel en service
It was near Union Square, great loction
2 nachten verbleven in mei 2024
Reactie van Customer Service op 15 mei 2024
Bruce, thank you for sharing your experience at Hotel Spero. We're thrilled to know that you appreciated our prime location near Union Square. We look forward to welcoming you back the next time your travels bring you to the area.

10/10 – Uitstekend

PHIL

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Couldn't have asked for more. Near my girl's place, where I actually stayed the night. Wink-wink
1 nacht verbleven in maart 2024
Reactie van Customer Service op 14 mei 2024
Phil, we are delighted to hear that Hotel Spero met and exceeded your expectations! Being conveniently located near your desired destinations is always a bonus. We hope to be your choice again when your travels bring you back to the area. Safe travels!

10/10 – Uitstekend

Douglas

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Habían cosas en el closet
1 nacht verbleven in mei 2024
Reactie van Customer Service op 13 mei 2024
Douglas, estamos encantados de que haya disfrutado de su estancia en el Hotel Spero. Su comentario sobre artículos que se dejan en el armario se toma seriamente en consideración. Los miembros de nuestro equipo están comprometidos a brindar un espacio personal tranquilo. Servirle nuevamente sería un gran placer.

10/10 – Uitstekend

JIN

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
tidy and safe
1 nacht verbleven in mei 2024
Reactie van Customer Service op 11 mei 2024
JIN, it's pleasing to hear that you recognized Hotel Spero's commitment to maintaining a clean and secure environment. Thank you for sharing your thoughts, and we hope to welcome you back soon!

4/10 – Matig

Christin

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Bed was very uncomfortable; very worn in. We stayed in a suite and it didn’t not resemble the pictures. Missing all of the colorful accent pillows and decor. Walls were thin s d could hear walking above us and banking next to us. Bathroom had no real counter space and towel hook was broken.
1 nacht verbleven in mei 2024
Reactie van Customer Service op 7 mei 2024
Christin, we regret to hear of your less than satisfactory experience. It's disappointing that the suite didn't meet your expectations and we apologize for any disturbances you experienced. Our intention is always to present our rooms accurately and ensure comfortable furnishings. We also understand the importance of adequate counter space in the bathroom and will certainly look into your comments. Thank you for sharing your feedback as it aids in our continuous improvement.

10/10 – Uitstekend

Will

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Such a clean and pleasant stay!
1 nacht verbleven in mei 2024
Reactie van Customer Service op 7 mei 2024
Will, thank you for sharing your positive comments! We're delighted to know that your stay at Hotel Spero met your expectations with our pristine premises and enjoyable atmosphere. We hope to welcome you back soon for another fantastic experience!

8/10 – Goed

Yu-er

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room is clean and cute. Staffs are friendly and helpful. Convenient location but it’s very close to the sketchy part of the city. Definitely not recommend for solo woman travelers who don’t know the area. Not a place you can walk around and enjoy the city comfortably. I travel with my mom and sister, have to Uber everywhere from and to the hotel.
3 nachten verbleven in mei 2024
Reactie van Customer Service op 7 mei 2024
Yu-er, thank you for taking the time to share your experience at Hotel Spero. We're glad you found our rooms to be well-maintained and the team members helpful. We acknowledge your concern about the neighborhood. While our location allows for easy access to various city attractions, we understand and respect the need for everyone to feel comfortable while exploring. We encourage our guests to use transport services for convenience especially when new to the area or unfamiliar with city navigation. We hope that your overall stay was enjoyable and look forward to welcoming you and your family back soon.

10/10 – Uitstekend

David

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always love saying here
1 nacht verbleven in mei 2024
Reactie van Customer Service op 7 mei 2024
David, thank you so much for your loyalty to Hotel Spero. We're thrilled to hear that you always enjoy your stay. Looking forward to welcoming you back.

10/10 – Uitstekend

Stacey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Knowing rooms in SF are small and since we were staying for several days we booked a suite at the Spero. It’s always nice having a space separate from where you sleep. It was perfect! And you can’t beat the price! As others have said, just make sure you walk towards Union Square and not towards the Tenderloin …we felt perfectly safe, even late at night.
3 nachten verbleven in mei 2024
Reactie van Customer Service op 7 mei 2024
Stacey, we are thrilled to hear you enjoyed your stay at the Hotel Spero. Our suites are indeed designed with comfort and space in mind to enhance your San Francisco experience. We're pleased our pricing also met your expectations. It's wonderful to know you felt perfectly safe, even during late-night strolls. We look forward to welcoming you back for another memorable stay.

10/10 – Uitstekend

Felisha, Los Angeles

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Honestly there was slight mishaps at the start of the stay but the staff handled it very well along with the manager when he was made aware during the day since the issue happened at night time. Really nice hotel. Honestly the only downside is their parking. There is a parking structure next door that's pretty costly but has in & out privileges so makes it a little better.
3 nachten verbleven in mei 2024
Reactie van Customer Service op 6 mei 2024
Felisha, it's fantastic that you appreciate the way our team members, including the manager of Hotel Spero, resolved your initial concerns and contributed positively to your stay. We're pleased that you found our hotel appealing. Regarding parking, we continue to explore options to enhance convenience while taking into account the prime location. Looking forward to hosting you again for another enjoyable stay.

8/10 – Goed

Yandira, White Plains

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Customer Service op 7 mei 2024
Yandira, thank you for choosing Hotel Spero and rating your stay. We're thrilled to know that you had a good experience. We're looking forward to hosting you again in the future.

10/10 – Uitstekend

Lyudmila

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great price, great place with awesome location. Room was clean, it was very quite stay. Close to shopping amd food option. Parking is available next door, paid $100 for 48 hours. Some homeless people noted through out the shopping area and hotel, but thats states problem not hotels. Over all it was a great stay.
2 nachten verbleven in april 2024
Reactie van Customer Service op 30 apr 2024
Lyudmila, your kind words about Hotel Spero are appreciated. We're glad to know you found our location, cleanliness, and pricing to your satisfaction. Our proximity to shopping and dining options is a bonus we're glad you enjoyed. We're sorry about your experience in the neighborhood, but we're glad it didn't take away from your stay at our property. Overall, we're thrilled you had a great stay. Looking forward to offering you another wonderful experience on your next visit.

10/10 – Uitstekend

Rosie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Customer Service op 1 mei 2024
Rosie, thank you for choosing Hotel Spero and taking time to rate us on Expedia. We're thrilled that you had a positive experience. We hope to have the pleasure of welcoming you back on your next visit.

10/10 – Uitstekend

James

1 nacht verbleven in april 2024
Reactie van Customer Service op 19 mei 2024
James, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Hotel Spero!

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Customer Service op 19 mei 2024
Thank you for the 5 out of 5 rating, Michael!We're thrilled to see how much you enjoyed staying at Hotel Spero. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 – Uitstekend

MJ

1 nacht verbleven in april 2024
Reactie van Customer Service op 18 mei 2024
MJ, thank you for your review. The team at Hotel Spero is delighted to know you had a wonderful experience. We hope to welcome you back again soon!

8/10 – Goed

Johnny

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel and room itself was beautiful. My City view overlooked dirty streets and homeless.
Reactie van Customer Service op 28 apr 2024
Johnny, it's great to read that you found the aesthetics of Hotel Spero appealing. We regret if the city view from your room wasn't up to your expectations, and regret any concerns you may have had about the outside environment. Your comments are valued and we hope to have the chance to serve you again soon.

10/10 – Uitstekend

Szandra, Old Greenwich

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful & comfortable room with a small dining table (which also makes a great work desk), a fridge, and ample light. The staff is amazing and the gym has a peloton bike, many other cardio machines and hand weights.
1 nacht verbleven in april 2024
Reactie van Customer Service op 27 apr 2024
Szandra, we're thrilled to hear the layout of your room at Hotel Spero truly suited your needs, enhancing both comfort and productivity. It's encouraging to learn that our team members and fitness amenities, including our Peloton bike, contributed to a memorable stay. We look forward to welcoming you back for another wonderful experience.

10/10 – Uitstekend

Vincent

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was excellent. I just didn't feel safe at night in the area.
1 nacht verbleven in april 2024
Reactie van Customer Service op 27 apr 2024
Vincent, it's wonderful to hear that you appreciated the excellence of Hotel Spero. Your feedback regarding the surrounding area at night is taken into serious consideration, as the comfort and safety of our guests are paramount. Thank you for sharing your experience, and we hope to welcome you back under even more satisfying circumstances.

10/10 – Uitstekend

Jason

2 nachten verbleven in april 2024
Reactie van Customer Service op 16 mei 2024
Jason, thank you for your excellent rating! Your feedback is greatly appreciated, and the entire team at Hotel Spero is delighted to know you had a superb experience. We look forward to welcoming you back in the future!

10/10 – Uitstekend

Patti

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2024
Reactie van Customer Service op 16 mei 2024
Patti, thank you for your excellent rating of Hotel Spero! The team is delighted that you enjoyed your stay. We look forward to welcoming you back soon!

10/10 – Uitstekend

savannah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Customer Service op 26 apr 2024
Savannah, it's wonderful to see your perfect score after staying at Hotel Spero. Our team appreciates the support and we look forward to welcoming you back for another exceptional stay. Your satisfaction means the world to us!

10/10 – Uitstekend

Igal

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved the hotel - it looks great, it is very clean, the staff is fantastic. The room is cozy and pleasure to stay in; the bed is very comfortable; everything is very clean. Enough storage; there is a safe and a fridge; the view from our 17 floor room was amazing
1 nacht verbleven in april 2024
Reactie van Customer Service op 24 apr 2024
Igal, thank you for taking the time to share your wonderful experience at Hotel Spero. We are thrilled that you appreciated many aspects, such as the cleanliness, the cozy room, and the comfortable bed. Our team members are delighted by your kind words regarding their service. We're pleased you enjoyed the stunning view from your 17th-floor room, and also that the amenities like the safe and fridge added to your satisfaction. We look forward to welcoming you back for another fantastic stay.

10/10 – Uitstekend

Jennifer

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service
What a charming hotel. Clean, comfortable beds and charming decor! Classic hotel! Will definitely stay there again.
1 nacht verbleven in april 2024
Reactie van Customer Service op 20 apr 2024
Jennifer, thanks for the glowing praise for Hotel Spero. We're delighted to hear you found our accommodations well-maintained and that our unique character enhanced your stay. Knowing you're eager to return is the best compliment we can receive. See you next time!

10/10 – Uitstekend

Alice

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We are here for one night, great costumer service. Very close to Union Square. Very nice lobby area.
1 nacht verbleven in april 2024
Reactie van Customer Service op 20 apr 2024
Alice, it's wonderful to hear you enjoyed your stay at Hotel Spero. Our colleagues pride themselves on providing excellent service and indeed our location provides convenient access to Union Square. We're also delighted you appreciated the ambiance of our lobby area. We look forward to welcoming you back in the near future.

4/10 – Matig

Sydney

Negatief: Netheid, staat van de accommodatie en faciliteiten
The room smelled bed and the hotel was in a rough area. It was advertised as being a 10 minute bus ride from Venice, but it was closer to an hour on the train. Location and cleanliness were not as stated online.
1 nacht verbleven in maart 2024
Reactie van Customer Service op 16 apr 2024
Sydney, we sincerely regret to hear that your experience was not as expected. Our hotel aims to provide the highest standard of cleanliness and convenience to our guests, and we assure you that your feedback regarding the conditions of your room and the location will be taken into consideration. Nevertheless, we appreciate your input as it allows us to make improvements where necessary. We hope for an opportunity to deliver a better experience to you in the future.

10/10 – Uitstekend

Theresa

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice staff
5 nachten verbleven in april 2024
Reactie van Customer Service op 17 apr 2024
Theresa, we appreciate your succinct review of Hotel Spero. Our team members strive to provide a pleasant experience and your kind word validates their efforts. We'd love to welcome you back anytime.

10/10 – Uitstekend

MASAKI

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Customer Service op 16 apr 2024
Masaki, thank you for your top rating of Hotel Spero. We're thrilled you had a positive experience with us and hope to greet you again soon!

6/10 – Redelijk

golnaz

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was located in a very unsafe location. The room and bathroom were super small almost not to standard. I don’t understand why I was charged for resort fee the place is so small nothing like a resort and I booked the place since it was cheaper than other options but it is actually is not since they charge an additional resort fee at the place. The staff were very nice and friendly though.
1 nacht verbleven in april 2024
Reactie van Customer Service op 14 apr 2024
Golnaz, we regret learning about your concerns related to our location and the size of the accommodation. We assure you that safety is our foremost concern. Regarding the room size, we strive to provide accurate details on our booking platforms. It's unfortunate that the resort fees added unexpected costs to your stay. This charge is in line with many city hotels. However, your kind words about our team members' friendliness are much appreciated. We hope you'll revisit this experience and consider staying with us again.

10/10 – Uitstekend

Tierra

2 nachten verbleven in april 2024
Reactie van Customer Service op 3 mei 2024
Tierra, it's wonderful to see your top rating for Hotel Spero. We are elated that you enjoyed your stay and we hope to see you again in the near future. Thank you for choosing us!

10/10 – Uitstekend

MASAKI

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Customer Service op 14 apr 2024
Thank you for the great rating, Masaki!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hotel Spero! We hope you plan on staying with us again soon!We're looking forward to your next visit!

6/10 – Redelijk

John

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Everything was average. Best parts of the hotel were the bed and the views. Unfortunately the hotel is situated in an extremely dirty and unsafe neighborhood. Many better options in SF. Wish I could be nicer.
1 nacht verbleven in april 2024
Reactie van Customer Service op 13 apr 2024
John, it's appreciated that you acknowledge the comfort of the beds and the impressive views at our location. It's regrettable that the perception of the surrounding environment was not as pleasant. Please know the safety of our guests is a top priority, and the location provides unique access to many of San Francisco's amenities. We hope for another opportunity to provide a more satisfying experience.

10/10 – Uitstekend

Ma

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay for the night. SF has some overall safety issues so not a hotel specific problem. And once inside, its like being transported in time.
1 nacht verbleven in april 2024
Reactie van Customer Service op 12 apr 2024
Ma, thank you for kind words about your stay at Hotel Spero. We're pleased to hear that you appreciated our unique, vintage ambiance. Your sentiment about San Francisco's safety situation is shared by many, but we're glad to know that our hotel provided you a serene escape. We hope to welcome you back soon.

10/10 – Uitstekend

Emily

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property and had parking right next door!
1 nacht verbleven in april 2024
Reactie van Customer Service op 11 apr 2024
Emily, it's fantastic to learn that you admired the aesthetic appeal of Hotel Spero and found our adjacent parking convenient. We strive to offer unbeatable accommodations for our guests and we're thrilled that your experience reflected this. We look forward to welcoming you back in the future.

10/10 – Uitstekend

Tom

1 nacht verbleven in maart 2024
Reactie van Customer Service op 1 mei 2024
Tom, it's superb to know that your stay at Hotel Spero was enjoyable. We truly strive to offer exceptional experiences for our guests. Your positive rating means a lot to us. We eagerly await your next visit.

10/10 – Uitstekend

Shawn

3 nachten verbleven in april 2024
Reactie van Customer Service op 1 mei 2024
Shawn, it's truly rewarding to see your perfect rating for Hotel Spero! We are thrilled that your experience with us was such a positive one. We appreciate your support and look forward to welcoming you back in the future.

6/10 – Redelijk

Niki

2 nachten verbleven in maart 2024
Reactie van Customer Service op 24 apr 2024
Niki, your feedback is acknowledged and valued. Your satisfaction is our top priority and it seems we fell short in meeting your expectations. Please allow us to reassess and enhance our services to ensure more enjoyable stays for our future guests. We genuinely hope for the opportunity to redeem ourselves and offer you the high standard experiences we're committed to.

10/10 – Uitstekend

estuardo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service, and clean are!!
1 nacht verbleven in maart 2024
Reactie van Customer Service op 3 apr 2024
Estuardo, thank you for recognizing the wonderful service and cleanliness at Hotel Spero. Our team members strive to provide an exceptional stay for all our guests. We're thrilled you experienced this first-hand. Looking forward to your next visit!

10/10 – Uitstekend

Marshall

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was incredible! We’re from New York, so the neighborhood is just fine. I’m not entirely sure what people are afraid of. There’s a huge Marriott kitty corner… it’s actually a great location! Staff were awesome, and the place is gorgeous. Beds are a little stiff, but all in all really nice!
1 nacht verbleven in maart 2024
Reactie van Customer Service op 2 apr 2024
Marshall, it's wonderful to hear that you appreciated the unique charm of Hotel Spero and our fantastic team members. Your feedback on the location is much appreciated, showing that different guests have different perspectives. We've made a note regarding your comment about the bed comfort. We look forward to your next visit all the way from New York!

10/10 – Uitstekend

Donald B

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful and clean boutique hotel.
2 nachten verbleven in maart 2024
Reactie van Customer Service op 31 mrt 2024
Donald, we're thrilled to hear you enjoyed your stay at Hotel Spero. We're glad our cleanliness and boutique aesthetics met your expectations. We sincerely appreciate your feedback and hope to welcome you back for another wonderful experience.

6/10 – Redelijk

Stephanie, Oklahoma City

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The area around the hotel can get a little rough in the evening/night. Parking is a huge concern as all of the public lots fill quickly. Overall the hotel itself was good but the other issues make it a deal breaker.
2 nachten verbleven in maart 2024
Reactie van Customer Service op 30 mrt 2024
Stephanie, we appreciate your review based on your most recent stay. We understand that finding parking in a bustling city can sometimes be a challenge. While our location brings an exciting urban atmosphere, we're aware that this can also come with its own set of considerations. We're glad you found our hotel itself to be of satisfaction and we’re continually striving to make improvements that will enhance our guests' experience. We hope for a chance to provide you with a smoother visit in the future.