Serveert lunch en diner

Beoordelingen van La Quinta Inn & Suites by Wyndham San Francisco Airport West

2.5 out of 5

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 609 van 1064 beoordelingen" "
Gastenscore: 8 - Goed. 275 van 1064 beoordelingen" "
Gastenscore: 6 - Redelijk. 93 van 1064 beoordelingen" "
Gastenscore: 4 - Matig. 53 van 1064 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 34 van 1064 beoordelingen" "

8,8/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

ludwig

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel. Enorm goede bedden
2 nachten verbleven in juli 2022
Reactie van Clark Latterell, General Manager op 15 jul 2022
Ik ben blij dat u La Quinta San Francisco Airport West een zeer goed hotel vond. Net als u genieten veel van onze gasten van het comfort van onze bedden. Ze zijn een La Quinta-standaard waar we erg trots op zijn. Eerlijk, Clark Latterell Algemeen directeur

10/10 – Uitstekend

Demis

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fijn hotel vlakbij het vliegveld
Fijn en schoon hotel vlakbij het vliegveld. Supervriendelijke en behulpzame manager. Is voor herhaling vatbaar.
3 nachten verbleven in januari 2022
Reactie van Clark Latterell, General Manager op 14 jan 2022
Hartelijk dank dat u de tijd heeft genomen om feedback te geven met betrekking tot uw verblijf in het La Quinta San Francisco Airport West Hotel. Ik ben erg blij om te zien dat u genoten heeft van uw verblijf en dat ik u van dienst heb kunnen zijn. Veilige reizen! We hopen je weer te zien. Eerlijk, Clark Latterell Algemeen manager

10/10 – Uitstekend

Estuardo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

8/10 – Goed

Yoshikazu

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
少し高い
1 nacht verbleven in april 2024
Reactie van JPH op 3 mei 2024
ヨシカズさん、こんにちは。フィードバックありがとうございます。 できるだけ多くのお客様にご利用いただけるよう、様々な価格帯の8つのお部屋タイプをご用意しております。 私たちはあなたの将来のビジネスに貢献できることを願っています。ありがとう

10/10 – Uitstekend

Claudia

Positief: Personeel en service, staat van de accommodatie en faciliteiten
The service was excellent and the staff extremely friendly. The bed super comfy too.
1 nacht verbleven in april 2024
Reactie van JPH op 3 mei 2024
Hi Claudia, Appreciate the feedback on our friendly staff.Take care

10/10 – Uitstekend

ERICK

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
is very nice
1 nacht verbleven in mei 2024
Reactie van JPH op 3 mei 2024
Hi Erick,Thank you for leaving a rating for our hotel.Take care,

10/10 – Uitstekend

Angelo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Personale disponibile
3 nachten verbleven in april 2024
Reactie van JPH op 2 mei 2024
Hello Angelo,Thank you for rating us. Thrilled to have earned 5 out of 5!

10/10 – Uitstekend

Kerry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful place!
1 nacht verbleven in april 2024
Reactie van JPH op 30 apr 2024
Hello Kerry,Thank you for letting us know that you thought our hotel is beautiful. We take great pride in the little details and many love our garden patio in the courtyard.

8/10 – Goed

Anthony

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very comfortable beds! Spacious room with full kitchen. Very good breakfast. Beautiful grounds with plants & flowers. 2nd time staying here in last 12 months. Great Value!.
2 nachten verbleven in april 2024
Reactie van JPH op 30 apr 2024
Anthony,Thank you for your continued business. This is an amazing time of year when everything is blooming around our Courtyard and grounds.

10/10 – Uitstekend

Eman

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van JPH op 30 apr 2024
Hello Eman,Thank you for leaving us feedback.

10/10 – Uitstekend

Anthony, Nepean

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great service at the front desk.
1 nacht verbleven in april 2024
Reactie van JPH op 30 apr 2024
Hi Anthony,Thank you for leaving us feedback on the great service you have received.

10/10 – Uitstekend

Nancy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was absolutely DELIGHTED with my stay here! I booked this hotel looking for a convenient place to sleep during my overnight layover in San Francisco - given the nature of my stay, I wasn’t expecting anything over the top and simply wanted a comfortable bed and close proximity to the airport. This hotel fulfilled that and more. Throughout my experience I noticed the friendliness and compassion of the staff. I especially want to thank Fernando, who provided me with several breakfast pastries when I had to miss the continental breakfast service for my flight (breakfast here runs from 7-10 am, I had to leave at 5). Amenities here also were clean and appeared quite new. Overall I’d be eager to return back and highly recommend this hotel - the staff here truly make it feel like a home away from home.
1 nacht verbleven in april 2024
Reactie van JPH op 30 apr 2024
Hello Nancy,We are thrilled that you Fernando and the staff were friendly and compassionate. Our employees are what makes our hotel successful and rewarding. We hope you do have the opportunity to visit us again.

2/10 – Ontzettend slecht

leslie

No shuttle to, and from the airport, we had to go find another hotel
1 nacht verbleven in april 2024
Reactie van JPH op 29 apr 2024
Hello Leslie,The hotels in this area are not currently offering shuttle service. We are exploring future options to better accommodate our guests. In the meantime, we have a very quick, responsive local taxi service for the 2.5 mile drive to SFO

10/10 – Uitstekend

Katsuyoshi

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
徒歩20分かければ色々とあるが、近くには何も無いに近い。 飛行機場に近く便利ではあるものの徒歩で行くには無理。タクシーかUberが必要な微妙な距離。 キッチンがついており、温めたり、簡単なものは作れる。
1 nacht verbleven in april 2024
Reactie van JPH op 25 apr 2024
洞察力に富んだフィードバックをお待ちしております。 キッチン付きの広いお部屋を気に入っていただき、より自宅にいるかのような利便性と雰囲気を感じていただけると幸いです。 ご滞在中に、隣のレストランやルームデリバリーサービスをお試しいただければ幸いです。

8/10 – Goed

ARVINDKUMAR

Positief: Netheid, personeel en service en voorzieningen
Reception is great. Room is average
1 nacht verbleven in april 2024
Reactie van JPH op 25 apr 2024
Arvind, it was our pleasure to take care of you.Your new friends at the LaQuinta.

6/10 – Redelijk

Samuel R

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Limited staff, laundry out of order
4 nachten verbleven in april 2024
Reactie van JPH op 24 apr 2024
Hello Samuel R,Thank you for taking the time to submit a rating. We apologize for the inconvenience for the laundry being out of order. Thankfully the repair company was able to expedite the needed parts and complete the repairs.We hope you will consider trying our hotel again.Take care.

10/10 – Uitstekend

Wenlei

Reisde met familie
Good service and breakfast.
3 nachten verbleven in april 2024
Reactie van JPH op 24 apr 2024
Hello Wenlei,Glad you enjoyed your stay and our complimentary breakfast.

10/10 – Uitstekend

DAVID, Rancho Mirage

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van JPH op 27 apr 2024
Hi David,Appreciate you leaving a rating for us.

10/10 – Uitstekend

Angelo

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van JPH op 24 apr 2024
Hello Angelo,Glad we earned a perfect score

10/10 – Uitstekend

Kevin

Positief: Staat van de accommodatie en faciliteiten
Easy and convenient
1 nacht verbleven in april 2024
Reactie van JPH op 19 apr 2024
Hello Kevin,We are thrilled to have earned a perfect score for the La Quinta Inn & Suites by Wyndham San Francisco Airport West. Look forward to taking care of you on your next trip to SFO area.

6/10 – Redelijk

Jane

Positief: Netheid, personeel en service
The toilet ran and all of the sinks did not drain properly. The toilet issue was very disappointing.
1 nacht verbleven in april 2024
Reactie van JP Howard, General Manager op 15 apr 2024
HI Jane, Thank you for your stay and review. I am sorry your room had issues with the toilet and sink. I will have my maintenance team look into this to ensure the entire room is in working order. I hope you enjoyed our great staff and full complimentary hot breakfast. Thank you for your stay.

10/10 – Uitstekend

Valerie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to the airport, staff is really kind and helpful
1 nacht verbleven in april 2024
Reactie van JP Howard, General Manager op 15 apr 2024
Hi Valerie, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham San Francisco Airport West. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel and staff both up to your standards. I hope you were able to enjoy our full hot complimentary breakfast and started your day off right! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.I am glad you enjoyed our great staff as well as our convenient location to the airport. Thank you again for sharing your experience, and we look forward to serving you in the future!

10/10 – Uitstekend

Joel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean property and surroundings. Friendly and accommodating staff. Excellent value for the money.
3 nachten verbleven in april 2024
Reactie van JP Howard, General Manager op 15 apr 2024
Hi Joel, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham San Francisco Airport West. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel and staff both up to your standards. I hope you were able to enjoy our full hot complimentary breakfast and started your day off right! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.I am glad you enjoyed all of our great staff here as well as getting your value for the price paid. Thank you again for sharing your experience, and we look forward to serving you in the future!

10/10 – Uitstekend

Sartaz

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van JP Howard, General Manager op 11 apr 2024
Hi Sartaz, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham San Francisco Airport West. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel and staff both up to your standards. I hope you were able to enjoy our full hot complimentary breakfast and started your day off right! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future!

8/10 – Goed

mollie

Nice place to stay close to airport for early flight
1 nacht verbleven in april 2024
Reactie van JP Howard, General Manager op 10 apr 2024
Hi Mollie, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham San Francisco Airport West. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel and staff both up to your standards. I hope you were able to enjoy our full hot complimentary breakfast and started your day off right! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future!

6/10 – Redelijk

jin

Don’t like
1 nacht verbleven in april 2024
Reactie van JP Howard, General Manager op 10 apr 2024
Hi Jin, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham San Francisco Airport West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not how we strive to provide for everyone, if you have any suggestions on how we can improve please let us know. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 – Uitstekend

Nathan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms and facilities were nice and the staff was accommodating when we had to leave early.
15 nachten verbleven in maart 2024
Reactie van JP Howard, General Manager op 9 apr 2024
Hi Nathan, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham San Francisco Airport West. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel and staff both up to your standards. I hope you were able to enjoy our full hot complimentary breakfast and started your day off right! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future!

10/10 – Uitstekend

Lanna

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A great place
1 nacht verbleven in april 2024
Reactie van JP Howard, General Manager op 9 apr 2024
Hi Lanna, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham San Francisco Airport West. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel and staff both up to your standards. I hope you were able to enjoy our full hot complimentary breakfast and started your day off right! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future!

10/10 – Uitstekend

paoze

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Nice and clean, however fridge made loud sound on and off which interrupted my sleep.
1 nacht verbleven in april 2024
Reactie van JP Howard, General Manager op 9 apr 2024
Hi Paoze, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham San Francisco Airport West. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel and staff both up to your standards. I hope you were able to enjoy our full hot complimentary breakfast and started your day off right! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Apologies about the fridge, I will have my maintenance team take a look at it. Thank you again for sharing your experience, and we look forward to serving you in the future!

10/10 – Uitstekend

Lena

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place, very safe, beautiful inner courtyard, kitchen, good breakfast. Very helpful staff.
1 nacht verbleven in april 2024
Reactie van JP Howard, General Manager op 9 apr 2024
Hi Lena, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham San Francisco Airport West. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel and staff both up to your standards. I hope you were able to enjoy our full hot complimentary breakfast and started your day off right! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.I am glad you enjoyed all aspects of our hotel!Thank you again for sharing your experience, and we look forward to serving you in the future!

6/10 – Redelijk

Shellie

Zakenreiziger
Positief: Personeel en service, voorzieningen
Booked this hotel to get some rest after a long/late arrival flight, had to leave very early the next morning, staff was extremely accommodating and helpful. Booked it because it was just over a mile from the airport. (It felt a lot further than that.) This particular LaQuinta didn’t feel as clean or updated, as others I have stayed at, but it served its purpose for a quick stay.
1 nacht verbleven in april 2024
Reactie van JP Howard, General Manager op 9 apr 2024
Hi Shellie, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham San Francisco Airport West. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel and staff both up to your standards. I hope you were able to enjoy our full hot complimentary breakfast and started your day off right! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.I hope you enjoyed our upgraded lobby, bar and breakfast area. Thank you again for sharing your experience, and we look forward to serving you in the future!

4/10 – Matig

Ashleigh

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van JP Howard, General Manager op 9 apr 2024
Hi Ashleigh, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham San Francisco Airport West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not how we strive to provide for everyone, if you have any suggestions on how we can improve please let us know. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 – Goed

Jadeane

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was ok but not to the standards I thought it would be. Breakfast food was not good.
1 nacht verbleven in april 2024
Reactie van JP Howard, General Manager op 9 apr 2024
Hi Jadeane, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham San Francisco Airport West. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel and staff both up to your standards. I hope you were able to enjoy our full hot complimentary breakfast and started your day off right! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.We will work on our breakfast items cooking methods to improve. Thank you again for sharing your experience, and we look forward to serving you in the future!

6/10 – Redelijk

Lily

Reisde met familie
Positief: Personeel en service, voorzieningen
The stay was alright. There is free breakfast that is great. The inn has an outdoor pool, a gym and washing/drying machines. The carpet and windows could use some cleaning.
4 nachten verbleven in maart 2024
Reactie van JPH op 6 apr 2024
Hi Lily,We appreciate you taking the time to rate your experience at La Quinta Inn & Suites by Wyndham San Francisco Airport West. Hopefully you were able to use and enjoy the many amenities you listed. We will correct the carpet deficiency, thank you for bringing to our attention.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van JPH op 6 apr 2024
Hi David,Thank you for taking the time to rate your experience at La Quinta Inn & Suites by Wyndham San Francisco Airport West and for the 5-star review. We hope to see you again.

10/10 – Uitstekend

Endijs

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is conveniently located near the airport and offers friendly service. Additionally, it provides secure underground parking for guests.
1 nacht verbleven in april 2024
Reactie van JPH op 6 apr 2024
Hello Endijs,Thank you for taking the time to rate your experience at La Quinta Inn & Suites by Wyndham San Francisco Airport West. We are glad that you found our service to be friendly and could utilize the underground parking at the hotel.Thank you again for sharing your experience, and we look forward to serving you in the future!

8/10 – Goed

Jeffrey, Henderson

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van JPH op 6 apr 2024
Hello Jeffrey,Thank you for choosing to stay with us at the La Quinta and giving us a rating. We hope to earn your business again and to provide you with perfect service.

10/10 – Uitstekend

Hector

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Accessible and near SFO
1 nacht verbleven in maart 2024
Reactie van JPH op 6 apr 2024
Hello Hector, Thank you for the feedback. We hope you will visit again.

8/10 – Goed

Blanca

1 nacht verbleven in maart 2024
Reactie van JPH op 24 apr 2024
Hello Blanca,Thank you for talking the time to give us feedback.

8/10 – Goed

brian

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good choice for sfo
1 nacht verbleven in maart 2024
Reactie van JPH op 6 apr 2024
Hi Brian,Thank you for taking the time to rate your experience at La Quinta Inn & Suites by Wyndham San Francisco Airport West. Come visit again.

8/10 – Goed

Grace

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast is so good
1 nacht verbleven in maart 2024
Reactie van JPH op 6 apr 2024
Hi Grace,We are thrilled that you enjoyed our breakfast during your stay with us at La Quinta Inn & Suites by Wyndham San Francisco Airport West. We hope to see you again in the future.

10/10 – Uitstekend

Gary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van JP Howard, General Manager op 27 mrt 2024
Hi Gary,We are happy that you enjoyed your visit. Come back and visit us soon.

8/10 – Goed

Jonathan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
very good
3 nachten verbleven in maart 2024
Reactie van JP Howard, General Manager op 27 mrt 2024
Hello Jonathan,Thank you for taking the time to score our service. We look forward to earning a perfect score on your next trip.

10/10 – Uitstekend

Resma

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice
1 nacht verbleven in maart 2024
Reactie van JPH op 25 mrt 2024
Hi Resma, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham San Francisco Airport West. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel and staff both up to your standards. I hope you were able to enjoy our full hot complimentary breakfast and started your day off right! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future!

10/10 – Uitstekend

Dennis

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice property at a good price point. Staff was very courteous and helpful. Will stay there again.
1 nacht verbleven in maart 2024
Reactie van JPH op 25 mrt 2024
Hi Dennis, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham San Francisco Airport West. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel and staff both up to your standards. I hope you were able to enjoy our full hot complimentary breakfast and started your day off right! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.I am glad you enjoyed our great staff here!Thank you again for sharing your experience, and we look forward to serving you in the future!

6/10 – Redelijk

Eric, Valley Stream

2 nachten verbleven in maart 2024
Reactie van JPH op 25 mrt 2024
Hi Eric, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham San Francisco Airport West. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel and staff both up to your standards. I hope you were able to enjoy our full hot complimentary breakfast and started your day off right! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future!

4/10 – Matig

Robyn, Langley

Reisde met partner
Negatief: Personeel en service
Staff were disengaged, and seemed unhappy. They were quiet and unresponsive. Seemed as if they didn’t want to be there and we were bothering them.
1 nacht verbleven in maart 2024
Reactie van JP Howard, General Manager op 21 mrt 2024
Hi Robyn, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham San Francisco Airport West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not how we strive to provide for everyone, if you have any suggestions on how we can improve please let us know. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.Our staff's goal is to always provide a great guests' experience and I am sorry we have failed this time, I will speak to staff and use it as a coaching moment.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 – Redelijk

Matthew

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
This property is located only a few minutes from SFO and easy to locate. Parking was included and availability of space was sufficient. The room was as expected but when I tried to use the ac the hotel room door vibrated loudly and made it impossible to sleep, tried to call the front desk and the phone didn’t work. Just slept in the heat and sweated all night. Breakfast was great.
1 nacht verbleven in maart 2024
Reactie van JP Howard, General Manager op 18 mrt 2024
Hi Matthew, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham San Francisco Airport West. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel and staff both up to your standards. I hope you were able to enjoy our full hot complimentary breakfast and started your day off right! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.We will have the maintenance team check the AC and phone in that room and ensure all are working properly. Thank you for informing us. Thank you again for sharing your experience, and we look forward to serving you in the future!

10/10 – Uitstekend

Theresa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van JP Howard, General Manager op 18 mrt 2024
Hi Theresa, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham San Francisco Airport West. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel and staff both up to your standards. I hope you were able to enjoy our full hot complimentary breakfast and started your day off right! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future!

10/10 – Uitstekend

Neeley, Sunnyvale

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nellie was so helpful checking us in. She was friendly and efficient. After a long day of driving and sightseeing it was so nice to just get up to our room and relax. The room was comfortable enough, though it would be nice to have a bit more light. The room was a little dark. Otherwise it was a great place for a night before heading to the airport.
1 nacht verbleven in maart 2024
Reactie van JP Howard, General Manager op 15 mrt 2024
Hi Neeley, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham San Francisco Airport West. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel and staff both up to your standards. I hope you were able to enjoy our full hot complimentary breakfast and started your day off right! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.I am glad Nellie was able to help you get into your room quickly after a day of travels. She is a great asset to our team. Thank you again for sharing your experience, and we look forward to serving you in the future!