Voorkant van accommodatie

Beoordelingen van San Francisco Inn

2 out of 5
San Francisco Inn
385 9th St, San Francisco, CA

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 225 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 324 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 224 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 126 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 101 van 1000 beoordelingen" "

7,4/10

Netheid

7,8/10

Personeel en service

6,4/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
Vriendelijk en behulpzaam personeel. Prima locatie op loopafstand van de start van de cable car lijn en bus (47) naar Fisherman’s Wharf stopt heel dichtbij. Echter onze kamer was verre van schoon (haren en vuil op de grond) en stonk (waarschijnlijk door het riool).
3 nachten verbleven in augustus 2019
Reactie van E op 12 sep 2019
Hello, we are sorry to hear about the room and we will address this directly so this does not happen again. Thank you for your review!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Hotel in de wijk South of Market
Een klein hotel met kleine kamers in de wijk South of marktet. Het is een vertrekpunt om de stad te kunnen verkennen maar net te ver van de havens. In South of Marktet en 9th Street zijn behoorlijk veel daklozen wat het er niet gezelliger op maakt. De indeling van het hotel is beneden gratis parkeerplaats en boven via afgesloten portaal de kamers. Het hotel is behoorlijk gedateerd en het gevoel van een cellen galerij komt al snel bij je op. Personeel is er vriendelijk en correct. Het ontbijt bestaat uit verpakte danish rolls en yoghurtjes die bij de receptie gehaald worden en op de kamer worden opgegeten. Als uitvalsbasis voor San Francisco is het beter om een hotel te zoeken rond Lombard Street

8/10 – Goed

peter, gouda

Positief: Netheid, personeel en service
prima plek
prima motel da centraal gelegen is; van ontbijt moet je je niet veel voorstellen

2/10 – Ontzettend slecht

Anderson

My room is smells like cigarettes and the other guests are super noisy.
1 nacht verbleven in mei 2024
Reactie van fd op 27 mei 2024
Thank you for your feedback. We apologize for the cigarette smell and noise from other guests. We'll work on addressing these issues to improve future stays.

4/10 – Matig

Jose-Marc

Negatief: Netheid
My toilet seat was cracked so I had to put paper towels to cover it or pinch my legs. The floor wasn’t very clean when I go there (I give some allowance but still), surfaces were cleaned ok tho. Shower was clean. Bed was very comfortable and pillows. AC and heater worked well. It’s a cheap motel, which I recognize but you have to repair your toilets and actually do a more thorough clean before a new occupant shows up. Also there are no front desk people half the day, seems like just during check in.
2 nachten verbleven in mei 2024
Reactie van fd op 27 mei 2024
Thank you for your feedback. We're glad you found the bed comfortable and the AC/heater working well. We apologize for the cracked toilet seat and cleanliness issues, and we will address these immediately. We're also working on improving front desk availability. Your comments are appreciated.

2/10 – Ontzettend slecht

Mahmood

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Unsafe
6 nachten verbleven in februari 2024
Reactie van FD op 24 mei 2024
We apologize for your experience and take your safety concerns seriously. Your feedback is invaluable in helping us improve our services

6/10 – Redelijk

isabel

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Well the staff was very helpful and friendly. But the rooms was very run down and some of the occupants were shady. The bathrooms were remodeled I guess for just sleeping it was ok.
2 nachten verbleven in mei 2024
Reactie van FD op 6 mei 2024
Thank you for your review. We appreciate your kind words about our staff and apologize for any inconvenience you experienced during your stay. We're constantly working to improve, and we hope to welcome you back for a better experience in the future.

4/10 – Matig

Earl

Negatief: Netheid
I have stayed at this property lots of times and seemed like it really went downhill. I was awaked by this duo of methed out girls who were talking loud all night and their dog was barking the whole night. I finally had to tell them to shut the **** up and keep it down. They were still talking loud outside my window at 7am. The room smelled like smoke and musty. It was a dirty room. Probably wont stay at this property again. Oh yea and the front desk was kinda rude.
2 nachten verbleven in mei 2024
Reactie van FD op 5 mei 2024
We're truly sorry for the unacceptable experience you had during your recent stay. Your feedback is vital, and we're investigating these issues urgently to prevent recurrence. We deeply regret falling short of your expectations and sincerely apologize. We understand your frustration and assure you that corrective measures are being taken.

4/10 – Matig

Skyler

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
If place seems run down. Cleanliness doesn't seem to be a high priority here. Room smelled like cigarette smoke. The smoke detector was disconnected and in a drawer. Bed “comforter” was covered in cigarette burn holes. Lots of random hair everywhere from the sheets to the towels. It did have a microwave but it was missing the glass plate. No ac only heat. If you just need a place to sleep and pack a sleeping bag it’s fine. If you plan on being in the room a lot definetly look elsewhere. Very limited parking but hey it was free. Guy at the desk seemed very friendly.
2 nachten verbleven in april 2024
Reactie van fd op 29 apr 2024
"Thank you for your feedback. We apologize for the issues you experienced during your stay. We'll address these concerns immediately to ensure a better experience for future guests. We appreciate your input and hope to have the opportunity to serve you better in the future."

6/10 – Redelijk

Adelina

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
We were happy to have somewhere to stay that fit in our budge and that included parking. However, there were a few things things that could use some work like the disconnected sink and loose door knob for the bathroom. I didn't feel comfortable with the window in the ceiling as there was graffiti.
1 nacht verbleven in april 2024
Reactie van FD op 17 apr 2024
Thank you for taking the time to provide your feedback regarding your recent stay with us. We are glad to hear that you found our location convenient and appreciated the included parking, but we are sorry to learn about the issues you experienced with your room.

6/10 – Redelijk

yi

2 nachten verbleven in april 2024
Reactie van FD op 11 apr 2024
"Thank you for taking the time to review us! We appreciate your feedback and hope to earn a 5-star rating on your next visit with us."

10/10 – Uitstekend

Kaylee

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was friendly checking in, was pretty quiet and lots of cool places to shop around and try new foods
1 nacht verbleven in april 2024
Reactie van FD op 6 apr 2024
"Thank you for your positive feedback! We're glad you found our staff friendly and enjoyed your stay. We hope you had a great time exploring the area and trying out new foods. Looking forward to welcoming you back soon!"

6/10 – Redelijk

Naohiro, Setagaya

Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
オーナーが変わって、改装しながらの営業らしい。 夜中にバスルームの鍵が中から勝手に掛かった。 フロントデスク対応してくれたのは良かった。 隣の部屋でナニをしているのかよく聞こえる、安普請な建物。 朝食付きとなっていたが、コーヒーとパン(シナモンロールなど)だけ。アメリカではドーナツだけのところもあったし私は気にしないが…
1 nacht verbleven in april 2024
Reactie van FD op 4 apr 2024
Thank you for your feedback! We're glad to hear that our front desk staff could assist you promptly. We apologize for any inconvenience caused by noise from neighboring rooms and will look into ways to address this issue. We appreciate your understanding regarding our breakfast offerings and hope to welcome you back for a more enjoyable experience in the future.

2/10 – Ontzettend slecht

Mustafa

Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I walked in and showed my reservation. I took the card and went to the room. Someone else was sleeping in the room. I asked for ice but there is no ice. There is no drinking water in the room.
1 nacht verbleven in maart 2024
Reactie van fd op 1 apr 2024
Apologies for the inconvenience caused by the reservation mix-up and the absence of ice and drinking water in your room. Your comfort is our priority, and we'll take steps to prevent such issues in the future.

10/10 – Uitstekend

Ivan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van FD op 28 mrt 2024
Thanks for your 5-star ratings. Hope to see you back again. Really appreciated your rating.

6/10 – Redelijk

Justin, Gainesville

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
7 nachten verbleven in maart 2024
Reactie van FD op 25 mrt 2024
Thank you for your feedback. We appreciate your rating and will strive to make improvements based on your comments. We hope to have the opportunity to exceed your expectations in the future.

10/10 – Uitstekend

Arletha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I really enjoyed my stay at San Francisco inn the room had nice cozy queen size beds modern decor spacious bathrooms with sky lights,very clean,free parking,great location and the staff went above and beyond to ensure a comfortable stay I give this hotel five stars
1 nacht verbleven in februari 2024
Reactie van FD op 1 mrt 2024
Thank you so much for your glowing review! We're thrilled to hear that you thoroughly enjoyed your stay at the San Francisco Inn. It's wonderful to know that you found the queen size beds cozy, the modern decor appealing, and the bathrooms spacious with skylights adding a touch of charm.Maintaining cleanliness is a top priority for us, so we're pleased that you found our accommodations very clean. It's fantastic that you appreciated the convenience of our free parking and the great location of our hotel.Our team strives to provide exceptional service, so we're delighted to hear that our staff went above and beyond to ensure your comfort throughout your stay.Your five-star rating means a lot to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Cheap. That's what you get tho.
Door didn't dead lock. Door Frame in repair process. Wifi's so far away from the room I was in, didn't work. Sat TV didn't have a remote. Took a day or two to have the guys bring me one. RANDOM PERSON KNOCKED ON MY HOTEL DOOR AT 11PM my last night. Keep in mind, you have to have a key to get into the main staircase to get to the room. Bro if you have something going on, give your correct room number and meet them outside of the space. Not their fault but... It' ain't quiet ever. Police, loud cars, helicopters, screaming people. But look, it's cheap and in the location I wanted to be in to see a show. That's what you get. If you can deal with all the above, great place to crash. The guys doing the hotel service were good, not their fault for all the stuff.
2 nachten verbleven in februari 2024
Reactie van FD op 27 feb 2024
Thanks for sharing your experience with us, and I appreciate your candidness. It sounds like you encountered a few hiccups during your stay, but I'm glad to hear that despite the challenges, you were still able to find some positives.I apologize for the inconveniences you faced with the door lock, Wi-Fi, TV remote, and the unexpected late-night visitor. Your feedback regarding communicating room numbers for visitors is duly noted, and we'll certainly look into ways to improve that process.Indeed, staying in a bustling area can sometimes come with its own set of sounds and activities. I'm sorry if the noise level wasn't up to your expectations.I'm glad to hear that our staff were helpful throughout your stay. They always strive to provide the best service possible, despite any external factors.Thank you for choosing to stay with us, and I hope you enjoyed the show you came to see. If you decide to visit again in the future, we'll do our best to ensure a smoother experience for you.

6/10 – Redelijk

Ruben F

Positief: Netheid
Negatief: Personeel en service, voorzieningen
Rooms smell like cigarette smoke, if you ask them for another room they are “full booked” yet there were many rooms available.
1 nacht verbleven in februari 2024
Reactie van Fd op 19 feb 2024
I apologize for the inconvenience you experienced. It's disheartening that the hotel couldn't accommodate your request for a different room despite available options.We will inquiry with the team .Sorry again Thanks for booking with us

4/10 – Matig

Francisco

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van FD op 20 feb 2024
Dear valued guest,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. We understand how important a comfortable environment is for our guests, and we regret that we fell short of meeting your expectations.

10/10 – Uitstekend

Lily

Reisde met een groep, Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A Hidden Gem of San Francisco
I cannot praise this place enough. I happened upon it while frantically scouring Hotels.com after my previous reservation had fallen through during the APEC conference weekend and I’m so glad I did. My stress was immediately relieved when they were able to accommodate an early check-in. It’s an unassuming hotel in the Soma District of San Francisco, so you really couldn’t ask for a better central location. The hotel consist of two neighboring buildings. Once I got into the room I fell in love. I really liked the layout as well as the furniture. There are several dressers and drawers for organization along with plenty of counter-space, which is rare feature in most hotels that I particularly appreciate. Some of the rooms even have jetted bathtubs that are nice and deep like a hot tub. It’s not just the rooms that makes this place so great however, but the staff. Mohammed , Safa and Faifal are not only consistently accommodating, but kind, exceptionally professional and all around Good guys. Whether it be a day or graveyard shift, they are always there to fulfill any request and go above and beyond their job expectation to meet the needs of their guests. Again I cannot overstate How much I appreciate these guys and the positive impact they’ve had on every one of my stays. The housekeeping is also genuinely very sweet, patient and attentive. This has become my go to place for extended stays. They beat every other hotel in the city, by their dedicated attention to detail.
7 nachten verbleven in oktober 2023
Reactie van FD op 6 feb 2024
Wow! Thank you so much for your incredible 10-star rating! We're absolutely thrilled to receive such high praise from you. Your feedback means the world to us and serves as a testament to our dedication to providing exceptional service.We're delighted to hear that your experience with us exceeded your expectations. It's guests like you who inspire us to continue striving for excellence every day.If there's anything else we can do to make your next stay even more memorable, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic visit.

8/10 – Goed

KENWYN

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There was a lot of noise as the place is close to the road. All the amenities were present
2 nachten verbleven in januari 2024
Reactie van Fd op 4 feb 2024
Thank you for choosing our services and taking the time to share your feedback. We're delighted to hear that you enjoyed the amenities during your stay.We sincerely apologize for any inconvenience caused by the road noise near our location. We understand that a peaceful environment is crucial for a comfortable stay. Please rest assured that we take your feedback seriously, and we are actively exploring solutions to minimize the impact of external noise.We appreciate your valuable input, and it will certainly help us in our continuous efforts to enhance our guests' experience. If you plan to stay with us again, please let us know in advance, and we'll do our best to ensure a quieter and more enjoyable stay for you.Thank you once again for choosing our services, and we hope to have the opportunity to welcome you back in the future.

2/10 – Ontzettend slecht

Catherine

1 nacht verbleven in februari 2024
Reactie van FD op 4 feb 2024
Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely appreciate your input, and we are genuinely sorry to hear that your experience fell short of expectations.Please be assured that we are committed to continuous improvement, and your feedback plays a crucial role in helping us identify areas that need attention. If you would be open to discussing your experience further, we would welcome the opportunity to learn more about your concerns and work towards a resolution.Once again, we apologize for any inconvenience you may have experienced, and we hope to have the chance to make it right on your future visits.

2/10 – Ontzettend slecht

Md. Sadman Sakib

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van FD op 3 feb 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or dissatisfaction you experienced during your stay. Your insights are invaluable to us, and we are committed to addressing your concerns to improve our services.

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very friendly n helpful Very reasonable in cost Great location for downtown exploring Always there to help with ur needs
1 nacht verbleven in januari 2024
Reactie van FD op 31 jan 2024
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay, especially the comfort room and the great shower.Your kind words about our staff, particularly Safa, mean a lot to us. We're proud to have team members who go the extra mile to ensure our guests have a memorable experience.We truly appreciate your feedback, and it would be our pleasure to welcome you back in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Safe travels, and we look forward to hosting you again!

2/10 – Ontzettend slecht

Stephen

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van FD op 30 jan 2024
Thank you for taking the time to share your feedback. We truly value the opinions of our guests, and we apologize that your experience did not meet your expectations.

4/10 – Matig

Raymond

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They were kind I did get a room. But they have rats running around this place and it's under construction damn that was a big rat I know how to do computers I'd take log at a picture of them I just don't know how to send it to you
1 nacht verbleven in januari 2024
Reactie van FD op 25 jan 2024
Thank you for bringing your experience to our attention, and we sincerely apologize for any inconvenience you may have encountered during your stay. We appreciate your kind words and want to assure you that we take matters like this very seriously.Please rest assured that we will address the issue promptly and thoroughly investigate the concerns you've raised. Your feedback is invaluable to us, and we are committed to ensuring a comfortable and enjoyable stay for all our guests.Thank you for choosing our establishment, and we hope to have the opportunity to make amends and provide you with a more positive experience in the future

4/10 – Matig

Dana

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
I understand that they are remodeling and somethings are not finished. But the sink was lose, the shower door handle was lose, there was a screw poking out of the floor, the phone didn't work and there is so many small things to bring up I don't have the effort to express. Cheap not convenient unless you are going to anything leather and lgbtq
3 nachten verbleven in januari 2024
Reactie van front desk op 22 jan 2024
I apologize for the issues you faced during your stay. We are addressing the loose sink, shower door handle, and other concerns promptly. Your feedback is crucial, and we're committed to improving. If your travels bring you back, we'd love the chance to provide a better experience.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Great location but...
Hotel is situated in a great location. Parking is very limited. And parking spots are very small, good luck not hitting another car or wall ride if you have an SUV. Compact cars will be ok. The room i was in is very outdated. It had like a 70s vibe that hasn't been kept up. It also smelled like cigarettes. Wonder if they vacuum the floors? Bed was comfortable.
1 nacht verbleven in januari 2024
Reactie van Front Desk op 22 jan 2024
Thank you for taking the time to share your thoughts about your recent stay. We're delighted to hear you found our hotel's location convenient and the bed comfortable. We apologize for any inconvenience caused by the limited parking and the outdated room. Your feedback is valuable, and we'll use it to enhance our services. We appreciate your understanding and hope to welcome you back for an improved experience.

8/10 – Goed

Dana

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The #1 consideration for me was free parking. This was one of only three hotels in the whole SoMa area that offered free parking. The number of spaces was very limited, but there was one available for me, so I was satisfied. Unfortunately, some trash materialized behind my car overnight) but I don't think that was the hotel's fault. That's the reason for my "poor" rating for the surrounding area.
2 nachten verbleven in januari 2024
Reactie van Front Desl op 20 jan 2024
Thank you for choosing our hotel and taking the time to share your feedback. We're delighted to hear that the availability of free parking played a significant role in your decision, and we're pleased to have met that expectation.We appreciate your understanding regarding the limited parking spaces and regret any inconvenience caused by the presence of trash near your car. While we strive to maintain a clean and welcoming environment, incidents like this occasionally occur. Rest assured, we will take note of your feedback and address it to improve our services.We value your patronage and hope to welcome you back for a more positive experience in the future.

10/10 – Uitstekend

Samuel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van front Desk op 7 jan 2024
Thank you so much for taking the time to leave us a positive rating! We are thrilled to hear that you enjoyed your stay with us.We strive to provide excellent service and a memorable experience for our guests, and your feedback is truly rewarding for our team.If there is anything specific that stood out to you or if you have any suggestions for improvement, we would love to hear more about your experience.We hope to welcome you back soon for another great stay!

10/10 – Uitstekend

daieni

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quarto confortável! Chuveiro ótimo. O staff foi incrível! Safa. Nos auxiliou em tudo que precisamos!
3 nachten verbleven in december 2023
Reactie van FD op 31 jan 2024
We're delighted to hear that you enjoyed your stay, especially your experience with the comfort room and the great shower. Your positive feedback about our staff, particularly Safa, is truly appreciated.We take pride in providing exceptional service, and it's fantastic to know that Safa went above and beyond to assist you with everything you needed. I'll make sure to pass on your kind words to Safa and the rest of the team.

4/10 – Matig

Pete

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Roach motel -- not a hotel
Not sure why this place is even listed on Hotels.com
1 nacht verbleven in december 2023
Reactie van front desk op 26 dec 2023
"We're sorry to hear about your experience. Our goal is to provide a comfortable stay, and we take such feedback seriously and apologized again for inconvenience causing by renovation work

10/10 – Uitstekend

Samuel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hopefully renovations are completed
Reactie van FD op 6 feb 2024
Thank you for your five-star rating! We greatly appreciate your feedback. Yes, I'm pleased to inform you that our renovation project has been successfully completed. We've worked hard to enhance our facilities and create an even better experience for our guests. We hope you'll have the opportunity to visit us again soon and enjoy the improvements firsthand.

6/10 – Redelijk

MARVIN XIANG CE

Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
It is a good and cheap inn for backpack travelers with ample amenities. Some furniture in the room are old. However, the area around the inn isn’t in a safe district. So exercise caution when walking around this area.
7 nachten verbleven in december 2023
Reactie van fd op 26 dec 2023
"Thank you for your positive review and highlighting our affordability and backpacker friendly amenities. We'll certainly looking into updating and aging furniture. We appreciate your cautionary note and will continue to prioritize guest well-being.

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van fd op 26 dec 2023
"Thank you for your review. We appreciate your feedback, though we'd love to understand more about your experience to enhance it furture. We're committed to making every guest's stay exceptional."

8/10 – Goed

Yudai

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2023
Reactie van front desk op 16 dec 2023
"Thank you for your 4-star rating! We appreciated your feedback there's anything specific you liked or areas where we can improve to earn 5th star , we'd love to hear more .Your insights help us enhance our services.

6/10 – Redelijk

Tri

Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The property is not in the best of shape. For the price is good for a night or two but wouldn’t recommend more than 3 nights.
1 nacht verbleven in november 2023
Reactie van Front desk op 16 dec 2023
"We appreciate your feedback regarding our ongoing renovation. We apologize if it affected your experience as we work to enhance our property. Your patience is valued, and we assure you that improvements are underwent We're committed to making your future stays more enjoyable."

8/10 – Goed

JUAN CARLOS MOGROVEJO

Zakenreiziger, Reisde met partner
Positief: Netheid
2 nachten verbleven in september 2023
Reactie van front desk op 16 dec 2023
"Thank you for your 4-star rating! We appreciated your feedback there's anything specific you liked or areas where we can improve to earn 5th star , we'd love to hear more .Your insights help us enhance our services.

4/10 – Matig

Sean

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Room wasn’t nice. Shady area. Bedding was old and seemed dirty. Old furniture. You get what you pay for but walking distance to good food. Loud area but I like that. Also requires a $100 deposit even when prepaid, but the nice front desk dude waved it.
1 nacht verbleven in november 2023
Reactie van Front desk op 16 dec 2023
"Thank you for your feedback and positive review of our defenders. We're sorry to hear about your concerns regarding the room's shading and the bedding. We appreciate your understanding and bringing this to our attention. Your comments will help us make necessary improvements. . We value your input."

2/10 – Ontzettend slecht

Marc

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
We were put at a room near that back where there was open construction of a room. I understand that comes with some noise, however, what shouldn't be happening when someone is doing construction on the room next to you is the power to several outlets going in and out in your own room.
1 nacht verbleven in november 2023
Reactie van front desk op 16 dec 2023
"We apologize for the inconvenience caused by the construction noise next door. We understand this was disruptive to your stay. We're actively working to minimize any disturbance, and we appreciate your patience during our renovation. If there's anything else you'd like to share or if we can assist you further, please let us know. Your feedback is valuable to us."

10/10 – Uitstekend

Nahom

1 nacht verbleven in oktober 2023
Reactie van front desk op 16 dec 2023
"Thank you for your 5-star rating! We appreciated your feedback. We're thrilled that you had a great experience.your feedback means the world to us .Enjoy your day!"

10/10 – Uitstekend

Meredyth

1 nacht verbleven in november 2023
Reactie van Front desk op 16 dec 2023
"Thank you for your 5-star rating! We appreciated your feedback your feedback helps us improve and assists fellow travelers in making informed decision. Thank you for your support".

8/10 – Goed

Carol

Reisde met partner
Positief: Netheid, personeel en service
The room was clean and basic. It was fine for sleeping and had all necessities. The neighbourhood was a bit sketchy but not too far from public transportation and close enough to walk to some attractions.
4 nachten verbleven in november 2023
Reactie van front desk op 16 dec 2023
Thank you for your 4-star rating! We appreciated your feedback.

4/10 – Matig

hongwei, CORONA

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bad
1 nacht verbleven in november 2023
Reactie van Front desk op 16 dec 2023
"We're sorry to hear you had a less-than-satisfactory experience. Your feedback is important to us. If you're comfortable sharing specific details about what went wrong, we'd like to address and rectify the issues. Please feel free to provide more information so we can work to improve. Thank you for bringing this to our attention."

8/10 – Goed

Rick

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, remodeled rooms. Older building. Near highway and traffic noise until 11pm on a Sat. Good value. Not much in the immediate neighborhood but near Mussion Bay and the Mission District
1 nacht verbleven in oktober 2023
Reactie van Front desk op 16 dec 2023
Thank you for your 4-star rating! We appreciated your feedback . Your feedback helps us improve and assists fellow travelers in making informed decision. Thank you for your support".

8/10 – Goed

Luz M

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Sorpresa interior!!!
Habitación número 12 recién remodelada. La entrada y el hotel oscuro en general. Decía desayuno incluido lo cuál no fue así. Al momento del check out vi una cafetera y galletas, lo cuál nunca se nos informó al registro. Salvó la estancia la habitación nueva, cafetera y frigobar.
3 nachten verbleven in oktober 2023
Reactie van Front desk op 16 dec 2023
"Thank you for your feedback and for choosing our hotel. We apologize for the breakfast issue you experience .We'll address this matter to ensure a better experience in the future."

4/10 – Matig

sergio

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
La abitacion muy ruidosa toda la noche no hay mucho estacionamiento en el hotel y en el estacionamiento ratas de un lado para el otro
2 nachten verbleven in oktober 2023
Reactie van front desk op 16 dec 2023
"We apologize for any inconvenience caused by noisy guests at night and the lack of available parking. Your comfort is important to us, and we'll address these issues to ensure a better stay for you. If you have any specific details to share or if there's anything else we can do to improve your experience, please let us know. We appreciate your patience."

8/10 – Goed

Bob

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It's a cut above !
Very helpful very clean the neighborhood could be a little nicer but its SF was there for surgery, staff was very accommodating
1 nacht verbleven in oktober 2023
Reactie van Front desk op 16 dec 2023
"Thank you for your rating!. We're thrilled you appreciated our staff's efforts in making your stay enjoyable .Your positive feedback encourages us. We look forward to welcoming you again".

10/10 – Uitstekend

Melissa

1 nacht verbleven in oktober 2023
Reactie van front desk op 16 dec 2023
"Thank you for your 5-star rating! We appreciated your feedback your feedback helps us improve and assists fellow travelers in making informed decision. Thank you for your support".