Dear Francis,Thank you for sharing your feedback with us. We appreciate your compliments regarding the friendly and helpful receptionists, but we apologize for the shortcomings you experienced during your stay. We're sorry to hear about the issues with noise, the communal facilities, and the overall condition of the hotel. Your feedback is valuable, and we will address these matters with our team to ensure improvements are made.Thank you for bringing these concerns to our attention, and we hope to have the opportunity to better serve you in the future.Regards,San Remo Hotel Management

Dear Martijn,Thank you for staying with us when you visited San Remo Hotel. It makes me happy to hear that you enjoyed your stay. We hope to be able to host you again soon at San Remo Hotel!Regards,San Remo Hotel Management

Hi Anouschka, Thank you very much for giving your stay at the San Remo Hotel a PERFECT SCORE rating. We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated.  We look forward to hosting you again soon for another enriching stay on your next trip to San Francisco. Best Regards, San Remo Hotel Management

Thank you for your great review. You described the hotel very well, but you said something that very few guests mention: The fact that we do not have TV’s or phones forces you to get slightly disconnected from your everyday routine, and the over-stimulation of information we are subject to nowadays and makes you have to do things differently. We look forward to your return. Thanks!

Thank you so much for your wonderful review. And for choosing to stay with us here at the San Remo Hotel. We look forward to your next visit.

Dank u voor uw beoordeling. We zijn niet een modern hotel, in feite nemen we trots op het houden van een oude wereld charme van deze 1906 Hotel door het behoud van de historische authenticiteit. Onze medewerkers zijn normaal gesproken super vriendelijk, ik wil denken dat het de taalbarrière was, maar we zullen dit onderzoeken. We kijken ernaar uit om je weer.

Dear Prizma,Thank you for taking the time to rate your recent stay with us. We are delighted you had a wonderful experience at our hotel. Your five-star rating is greatly appreciated and motivates us to continue delivering exceptional service to all our guests.We hope to have the pleasure of welcoming you back soon for another fantastic stay.Regards,San Remo Hotel Management

Dear Michelle,Thank you for sharing your experience at San Remo Hotel! We're delighted you enjoyed your five-night stay and found our location convenient for exploring San Francisco's attractions. We're glad our staff was accommodating and you had no issues with the shared toilets and showers. Your feedback about the seating area with a table is valuable, and we'll consider it as we strive to improve the amenities for our guests. We're thrilled to hear that you would stay with us again, and we look forward to welcoming you back for another wonderful stay in the future!Regards,San Remo Hotel Management

Dear Thomas,We're pleased to hear that our hotel's convenient location within walking distance to most places you wanted to visit, as well as its proximity to public transportation, met your needs. However, we apologize for any inconvenience caused by the noise from the kitchen during your stay. We appreciate your feedback and will take it into consideration to ensure a more comfortable experience for our guests in the future. Thank you for choosing to stay with us, and we look forward to welcoming you back again in the future. If there's anything else we can do to enhance your stay next time, please let us know.Regards,San Remo Hotel Management

Dear Mark,We're delighted to hear that you found our hotel very affordable and conveniently located near Fisherman's Wharf, with lots of activities to enjoy. Your satisfaction is important to us, and we're pleased you had a positive experience exploring the nearby attractions. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Regards,San Remo Hotel Management

Dear Lisa,We're thrilled to hear that our hotel perfectly met your expectations and needs during your stay!  Providing clean, cute, and affordable accommodation in an excellent area is what we aim for, and we're delighted that we could deliver on all fronts.  Your satisfaction is important to us, and we're grateful for your positive feedback.  Thank you for choosing our hotel, and we look forward to welcoming you back for another fantastic stay in the future!Regards,San Remo Hotel Management

Dear Vijay,Please accept our apologies for any inconvenience we have caused you.  In cases like this, we want to hear directly from our customers and see where we failed to impress. Sincerely,San Remo Hotel Management

Dear Aaron,We apologize for the unpleasant experience you encountered during your stay.  Your feedback regarding the smell in the room and the lack of adequate ventilation is deeply concerning, and we are sorry for any inconvenience caused.  We understand the importance of a comfortable environment for our guests and regret that we were unable to meet your expectations in this regard. We appreciate your feedback and will use it to improve our services.Sincerely,San Remo Hotel Management

Dear Guest,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the San Remo Hotel.   We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our San Remo Hotel hotel soon!Regards,San Remo Hotel Management

Dear Guest,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the San Remo Hotel.   We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our San Remo Hotel hotel soon!Regards,San Remo Hotel Management

Dear Jesus,Thank you for your kind words!  We're delighted to hear that our staff provided you with exceptional service during your stay.  Ensuring our guests feel welcome and supported is a top priority, and we're thrilled that our team members were able to assist you with a friendly and helpful attitude.  We appreciate your positive feedback and hope to have the pleasure of welcoming you back in the future.  Thank you for choosing to stay with us!Regards,San Remo Hotel Management

Dear James,Thank you for your feedback!  We're glad to hear that you enjoyed your stay at our hotel.  We strive to provide a comfortable and enjoyable experience for all our guests, and we appreciate your positive comments.  If there's anything else we can do to make your stay more comfortable or if you have any further concerns, please don't hesitate to reach out to our front desk team.  We value your feedback and hope to have the opportunity to welcome you back in the future.Regards,San Remo Hotel Management

Dear Brian,We are delighted to receive your All-Star Vote! -  Thank you very much! It feels great to know that our accommodation met all your needs.  It was a pleasure to host you, and we look forward to hosting you in San Remo Hotel many more times.Regards,San Remo Hotel Management

Dear Clary,Thank you for leaving us a rating of your stay with us at San Remo Hotel. We work tirelessly to ensure our guests experience the best hospitality in San Remo Hotel. We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack.We hope you enjoyed our amenities and hope that you choose us again on your next visit.Regards,San Remo Hotel Management

Dear Alexis,Thank you for taking the time to share your feedback about your recent stay with us. We're delighted to hear that you had a great stay and enjoyed the location. We apologize for any inconvenience caused by the early morning maintenance outside your room. Your feedback is valuable, and we'll undoubtedly review our communication procedures to ensure that guests are informed about potential disruptions. It's good to know that there were plenty of activities to enjoy in the surrounding area, and the proximity to the wharf was convenient for you.We appreciate your feedback and look forward to the opportunity to welcome you back for another enjoyable stay. Thank you for choosing our hotel, and we appreciate your insights.Regards,San Remo Hotel Management

Dear Phoebe,Thank you for leaving a review for us; however, I apologize for any inconvenience you may have faced during your stay.  We would love to know what went wrong during your visit to ensure a better experience for all our guests.Regards,San Remo Hotel Management

Dear Darius,Thank you for your kind words! We're thrilled to hear you had a very good and nice experience with us. Your satisfaction is our top priority, and we look forward to providing exceptional service during your future visits.We appreciate your feedback and hope to welcome you back soon for another wonderful experience! Safe travels!Regards,San Remo Hotel Management

Dear Nadja,It is apparent from your review that you did not have a good stay at our San Francisco hotel. We sincerely apologize for any confusion regarding our bathroom facilities and the lack of a prompt response to your refund request. This is not the level of service we aim to provide, and we deeply regret any inconvenience caused. Your feedback is crucial to us, and we're actively addressing communication gaps to ensure a clearer understanding of our amenities.We appreciate your patience and hope to have the opportunity to make amends and welcome you back for a more positive experience in the future.Regards,San Remo Hotel Management

Dear Kevin,Thank you so much for leaving us A PERFECT RATING for your recent stay at the San Remo Hotel. We are thrilled you had a great experience staying with us at San Remo Hotel. We would love to host you again on your next visit to the San Remo Hotel.We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Kind Regards,San Remo Hotel Management

Dear Herbert,Thanks for the positive review regarding your stay at San Remo Hotel. We're delighted to hear that you found our location central and walkable! We aim to provide a convenient and accessible experience for our guests. If there's anything specific you'd like to explore or if you have any preferences for your stay, feel free to let us know. We appreciate your feedback and look forward to making your next visit enjoyable.Thank you for choosing us, and we hope to welcome you back soon!Regards,San Remo Hotel Management

Dear Scott,Thank you for taking the time to share your feedback about your recent stay. We appreciate your positive comments regarding our hotel's convenient location near Fisherman's Wharf, making it easy for guests to explore attractions, enjoy local food, and indulge in shopping. The proximity to multiple transportation options is also an excellent asset for exploring the city. We understand that our rooms are smaller and feature community showers and toilets. Your feedback is valuable, and we appreciate your understanding of the accommodations. We strive to offer affordable options in a prime location, and we're glad to hear that our hotel's accessibility was beneficial for your visit.We value your feedback and look forward to the opportunity to welcome you back for another stay. Thank you for choosing our hotel, and we appreciate your positive review.Regards,San Remo Hotel Management

Dear Marylene,I am deeply disappointed to learn about your recent stay at San Remo Hotel. I wish you had told our staff about your problems when you were here; we could have fixed them.Please accept my sincerest apologies.Regards,San Remo Hotel Management

Dear Pablo,Thank you for taking the time to leave a rating about your stay. We would appreciate any additional feedback you may have about your visit. Our team strives to provide excellent service, and we would love to give a better stay for you on your next trip. Regards,San Remo Hotel Management

Dear Guest,Thank you so much! Knowing that you enjoyed your time with us indeed makes our day. We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area.Regards,San Remo Hotel Management

Dear Naomi,Thank you for taking the time to share your thoughts on your recent stay at the San Remo San Francisco hotel. We're pleased to learn that you found the hotel well-situated and offering good value for money. It's wonderful to hear that you appreciated the hotel's aesthetic and shared facilities.We value your input and hope to have the opportunity to welcome you back for another positive experience. Thank you for choosing San Remo San Francisco hotel.Regards,San Remo Hotel Management

Dear Melanie,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at San Remo Hotel. We work tirelessly to ensure our guests experience the best hospitality in San Remo Hotel.Again, we are so glad you enjoyed your stay, and we would love to host you again.Regards,San Remo Hotel Management

Dear John,Thank you for sharing your feedback with us. We're pleased to hear that you had a generally positive experience during your stay in January and found the room comfortable with the use of a heater and fan. We appreciate your comments on the cleaning, and we will ensure that your concerns about daily vacuuming are addressed to maintain a high standard of cleanliness for our guests.It's wonderful to know that you found the staff to be very helpful, and we're glad you enjoyed the location's proximity to the center and beautiful nature.We value your feedback and look forward to the opportunity to host you again.Regards,San Remo Hotel Management

Dear Gayleen,Thank you for taking the time to share such a positive and delightful review. We are thrilled to hear that you found our hotel to be amazing, and we appreciate your kind words about the quirky and antique feel, interesting architecture, and clean and friendly rooms. It's wonderful to know that you enjoyed the ambiance and felt like you were on a 1920s movie set. We're also pleased to hear that you had a memorable dining experience at the Italian restaurant below.We appreciate your feedback and look forward to the opportunity to host you again.Regards,San Remo Hotel Management

Dear Jose,Thank you for sharing your experience with us, and we apologize for the challenges you faced during your stay. We understand that the shared bathroom situation may have contributed to your discomfort, and we appreciate your understanding. We're sorry to hear about the issues with the room's lighting, lack of direct sunlight, and ventilation problems. Your feedback is important, and we will address these issues promptly to ensure a more comfortable experience for our guests.We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.Regards,San Remo Hotel Management

Dear Jamie,Thank you for sharing your experience, and we sincerely apologize for the disappointment and inconvenience you encountered during your stay with us.We deeply regret that the size and layout of your room did not meet your expectations. We appreciate your feedback on the issues with the wardrobe, and we will address this promptly to prevent similar occurrences in the future. Additionally, we apologize for the unpleasant odor in the room. Our housekeeping team will be conducting a thorough investigation to identify and rectify the source of the smell. Your concerns about the door lock, shared facilities, and the temperature control have been duly noted, and we will work to address these issues to enhance the overall guest experience.Regarding the refund policy, we understand your frustration. However, as your reservation was made through Expedia, their policies govern the refund process. We recommend reaching out to Expedia directly to discuss any potential reimbursement.We appreciate your valuable feedback, and we hope you might reconsider staying with us in the future for a more positive experience.Regards,San Remo Hotel Management

Dear Shuji,Thank you for taking the time to share your feedback about your stay. We appreciate your insights and are glad to hear that you found the rooms generally clean and free from strange smells. We apologize for any inconvenience you experienced with the shared bathroom cleanliness, and we take your comments seriously. Our team will address the cleaning concerns to ensure a more pleasant experience for all guests. Additionally, we appreciate your understanding regarding the noise from common areas and the thin walls. We will explore ways to minimize these disturbances and enhance the overall comfort of our guests. We are pleased to know that you found the location safe and convenient for exploring Fisherman's Wharf.Your feedback is valuable, and we hope to have the opportunity to welcome you back for an improved experience in the future.Regards,San Remo Hotel Management

Dear Nathalia,Thank you for staying with us when you visited San Remo Hotel. It makes me happy to hear that you enjoyed your stay.We hope to be able to host you again soon at San Remo Hotel!Regards,San Remo Hotel Management

Dear Richard,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at San Remo Hotel. We would love to host you again on your next visit to the San Remo Hotel.We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Regards,San Remo Hotel Management

Dear Steven,Thank you for providing your feedback on your recent stay, and we sincerely apologize for the inconvenience you encountered. We appreciate your patience and understanding. We regret that the room size did not meet your expectations, and we acknowledge that the pictures may not have accurately represented the space. We understand the importance of accurate portrayals, and we will review our listings to ensure a more realistic representation. Your concerns about the room temperature and the condition of the bed are valid, and we apologize for any discomfort you experienced. Our team will address these issues promptly to ensure a more pleasant experience for our guests in the future.We appreciate your feedback, and it is invaluable to us as we continually work to improve our offerings.  Once again, we apologize for any inconvenience, and we hope to have the opportunity to welcome you back for a more comfortable stay.Regards,San Remo Hotel Management

Dear Richard,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at San Remo Hotel. We work tirelessly to ensure our guests experience the best hospitality in San Remo Hotel.Again, we are so glad you enjoyed your stay, and we would love to host you again.Regards,San Remo Hotel Management

Dear Nena,We're delighted to hear that you found our hotel to be a peaceful and home-like retreat. Creating a serene ambiance for our guests is a top priority, and we're pleased to know you had a great night's sleep.Your comfort is our goal, and we appreciate your positive feedback.Regards,San Remo Hotel Management

Dear Jennifer,Thank you for choosing to stay with us at our historic property in San Francisco. We appreciate your understanding of our unique setup, preserving the charm of the past with shared bathrooms. It's wonderful to hear that you appreciate the character of our hotel. We hope to have the pleasure of welcoming you back in the future.Regards,San Remo Hotel Management

Dear Carlos,Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that you enjoyed the excellent location and received good service during your stay. Our team strives to provide the best experience for our guests, and we appreciate your recognition of their efforts.We hope to have the pleasure of welcoming you back to our hotel in the future.Regards,San Remo Hotel Management

Dear Weiqun,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in San Remo Hotel many more times.Regards,San Remo Hotel Management