Dear Anita, Thank you for taking the time to let us know how your recent stay went. It is only through guest feedback that we can truly improve our product and service. We are glad you enjoyed the newly renovated Laurel Inn and our friendly staff! Thank you for your comments and business. We do hope to see you again soon!

Dear Guest, Thank you for taking the time to let us know how your recent stay went. It is only through guest feedback that we can truly improve our product and service. We are glad you enjoyed the newly renovated Laurel Inn and got the chance to experience some of the local restaurants. Thank you for your comments and business. We do hope to see you again soon!

Thank you for your feed-back - we offer via our reception a fresh baked scone or breakfast bar along with the coffee-tea service; however, are also looking at other enhancements and appreciate knowing what would have the most impact on our guests comfort as our valued guest. We hope to welcome you back again soon!

Thank you for taking the time to share about your recent visit - we appreciate the kind words on the services extended by our dedicated team. We are under strict conservation efforts here in the bay area, and required to limit our pressure, but with the blessing of the recent rains we may have more flexibility moving forward. Additionally, I will have our maintenance staff check the particular valve in the room you stayed in, to rule out any underlying issue. We strive to continually review our facility and services so always appreciate our guests letting us know when issues arise. Thank you once more for the visit - we hope to welcome you back soon!

Dear Daniel, I truly appreciate your thoughtful note and welcome the opportunity to address this with my team. My heartfelt apology to you as you patiently waited while we addressed the issue at hand. From time to time, some one may not properly display their placard, as they feel it may not be required as parking in a private garage; adding further to the challenge of monitoring the spaces. However, the team is often appreciated for helping resolve situations with trust and care and I am so very sorry if this was not properly conveyed in your interaction. We genuinely appreciate the trust placed in us as a convenient and comfortable lodging option for you and your guests and look forward to ensure you receive just such care in future opportunities. Thank you for bringing this to my attention as it also offers a training opportunity to review our procedures. Welcome back soon!

Thank you for your kind words on the services delivered - we hope to welcome you back soon - and appreciate the consideration among the many available lodging optons, Thank you Gill,

Thank you for the kind words - on our rigorous cleanliness standards; we hope to welcome you back soon again to continue to explore our quaint neighborhood and city by the bay at large. Glad the team got the hiccup at check-in resolved with a smile and speed! We hope to see you back soon!

Thank you for the kind feed-back - we are thrilled to be your lodging option among the many available to you! Welcome back soon.