Exterieur

Beoordelingen van Aloft Santa Clara

3 out of 5
Aloft Santa Clara
510 America Center Ct, San Jose, CA

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 671 van 1007 beoordelingen" "
Gastenscore: 8 - Goed. 183 van 1007 beoordelingen" "
Gastenscore: 6 - Redelijk. 77 van 1007 beoordelingen" "
Gastenscore: 4 - Matig. 34 van 1007 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 42 van 1007 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Micaela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Customer Service op 26 mei 2024
Thank you for taking the time to leave this wonderful rating, Micaela! We hope to see you again soon at Aloft Santa Clara so we can share yet another amazing experience!

10/10 – Uitstekend

Rocio, San Jose

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I just wish you offered transportation to events at Levi's Stadium. It's a bit of a walk and shared rides have a hard time getting back to the hotel since law enforcement cuts off traffic.
1 nacht verbleven in mei 2024
Reactie van Customer Service op 22 mei 2024
Rocio, thank you for sharing your thoughts with us. The convenience of our guests is very important, and we appreciate your feedback about transportation to Levi's Stadium. We are delighted to hear you had a pleasant stay at Aloft Santa Clara. We're looking forward to welcoming you back soon!

10/10 – Uitstekend

Christopher

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great all around.
1 nacht verbleven in februari 2024
Reactie van Customer Service op 21 mei 2024
Christopher, thank you for your wonderful feedback. The team at Aloft Santa Clara is thrilled you had a great experience. We're looking forward to welcoming you back soon!

10/10 – Uitstekend

Mike

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great. Accommodations worked just fine
1 nacht verbleven in mei 2024
Reactie van Customer Service op 21 mei 2024
Mike, thank you for your positive feedback! The team at Aloft Santa Clara is delighted you enjoyed your stay and found everything to your satisfaction. We're looking forward to welcoming you back!

10/10 – Uitstekend

Alejandra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great stay at Aloft. It was easy to get to and the staff was really friendly especially the house keeping staff. The breakfast options they offered were tasty. We would stay here again.
1 nacht verbleven in mei 2024
Reactie van Customer Service op 21 mei 2024
Alejandra, thank you for sharing your experience at Aloft Santa Clara. It's wonderful to hear that the convenient location, friendly team members, and delicious breakfast made your stay enjoyable. We're looking forward to welcoming you back!

4/10 – Matig

Heather

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
Expensive, even had to pay for a banana
1 nacht verbleven in mei 2024
Reactie van Customer Service op 21 mei 2024
Heather, thank you for sharing your thoughts. We appreciate feedback as it helps us improve. Pricing is determined by various factors, and we strive to offer a valuable experience for our guests. We hope you'll consider staying with us again and experience any enhancements we make.

10/10 – Uitstekend

Ryan

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everytime it has been a great stay
1 nacht verbleven in mei 2024
Reactie van Customer Service op 20 mei 2024
Ryan, thank you for your wonderful feedback! We're delighted to hear that every stay at Aloft Santa Clara has been great for you. Our team members look forward to welcoming you back again soon!

10/10 – Uitstekend

Cristian

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The convenience and also ADA rooms are great
1 nacht verbleven in mei 2024
Reactie van Customer Service op 8 mei 2024
Cristian, thank you for sharing your excellent feedback. At Aloft Santa Clara, we are pleased to know that you appreciated our easy access and accessible accommodations. Looking forward to welcoming you back in the future.

10/10 – Uitstekend

Karen

2 nachten verbleven in mei 2024

8/10 – Goed

Frank

2 nachten verbleven in mei 2024
Reactie van Customer Service op 26 mei 2024
Thank you for this lovely rating, Frank!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Aloft Santa Clara. We'd like to share an even better experience with you soon.

10/10 – Uitstekend

Valeri

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very comfortable and beautiful stay
1 nacht verbleven in mei 2024
Reactie van Customer Service op 6 mei 2024
Valeri, it's fantastic to hear that you found your stay at Aloft Santa Clara both comfortable and aesthetically pleasing. We always aim to provide an enjoyable environment for our guests. We appreciate your feedback and hope to see you again soon!

8/10 – Goed

Joseph

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Aloft was a great stay and would definitely stay again. The room was clean and the surrounding area was very clean. Wish there was more staff there just a small wait since there is only one person working the desk. But super friendly and helpful
2 nachten verbleven in april 2024
Reactie van Customer Service op 24 apr 2024
Joseph, thank you for your supportive feedback about your stay at Aloft Santa Clara. We're delighted to hear that our pristine accommodations and the cleanliness of the surrounding area met your standards. We acknowledge your comments about the slight wait time at the reception and will certainly pass your feedback to our team. Looking forward to welcoming you back soon.

10/10 – Uitstekend

Danny

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The aloft hotels have a unique "vegas" type feel to them. The style and atmosphere really sets the mood. The Bar tender Hector was awesome and according to multiple guest at the bar has a reputation for being a stand up guy. Overall a very welcoming stay!
1 nacht verbleven in april 2024
Reactie van Customer Service op 24 apr 2024
Danny, thank you for sharing your experience about your stay at Aloft Santa Clara. We're pleased you enjoyed our distinctive ambiance and enthusiastic bar service from our highly-regarded team member, Hector. We're thrilled to hear that your stay was welcoming. We look forward to welcoming you back soon!

10/10 – Uitstekend

Dominique

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like the funky artwork and the cleanliness
3 nachten verbleven in april 2024
Reactie van Customer Service op 15 apr 2024
Dominique, it's wonderful that you appreciated the unique artistry and neatness at Aloft Santa Clara. We strive to create an atmosphere that is as distinctive and delightful as our guests. Your compliments are very much appreciated. We look forward to welcoming you back on your next visit.

10/10 – Uitstekend

Magda

1 nacht verbleven in april 2024
Reactie van Customer Service op 5 mei 2024
Magda, thank you for your high rating of Aloft Santa Clara! It's rewarding to know that your stay was enjoyable. We are eager to provide an exceptional experience on your next visit.

2/10 – Ontzettend slecht

Brady

1 nacht verbleven in maart 2024
Reactie van Customer Service op 3 mei 2024
Brady, with the absence of specific feedback, we're unable to address any direct issues. We do, however, deeply regret any disappointment you may have experienced during your stay. We value all constructive input and would greatly appreciate it if you could provide some details. We are constantly working to improve our guest experience and your feedback provides valuable insight to facilitate these improvements.

8/10 – Goed

Gabriel Lacerda

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in april 2024
Reactie van Customer Service op 8 apr 2024
Gabriel, your feedback is greatly appreciated. We are thrilled to know you had a pleasant stay at Aloft Santa Clara. We thank you for choosing us and look forward to welcoming you back in the future.

10/10 – Uitstekend

Rajesh Kanna

Positief: Netheid, staat van de accommodatie en faciliteiten
Okay
1 nacht verbleven in maart 2024
Reactie van Customer Service op 2 apr 2024
Rajesh, while your feedback is succinct, we appreciate it. We hope your stay at Aloft Santa Clara met your expectations and we look forward to offering you the same standard of service during your next visit.

10/10 – Uitstekend

Yan

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very Comfortable and convenient stay, nice staff
2 nachten verbleven in maart 2024
Reactie van Customer Service op 4 apr 2024
Yan, it's wonderful to know you found your stay at Aloft Santa Clara both comfortable and convenient. We're truly glad that our team members were able to make your visit even more enjoyable. We hope to welcome you back very soon.

6/10 – Redelijk

Seon

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
It’s not a quiet place and $15 per night for parking lots fee is little over ridiculous
3 nachten verbleven in maart 2024
Reactie van Customer Service op 31 mrt 2024
Seon, your feedback is important to us. It seems you experienced some disturbances during your stay, and for that, we extend our sincere apologies. Regarding parking fees, we aim to be as transparent as possible when it comes to any charges. We thank you for bringing this to our attention and please know your review will be shared with the team to look into all your points. We hope you consider staying with us again in the future.

8/10 – Goed

Austin

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything about this property was really awesome. I really enjoyed the vibe and the layout of the hotel. The only things I didn’t like were the shower pressure, and temperature. The temperature was lukewarm and the pressure was nonexistent. Great view and amenities!
1 nacht verbleven in maart 2024
Reactie van Customer Service op 21 mrt 2024
Austin, we're delighted to hear that you relished the ambiance and structure of the Aloft Santa Clara. However, we noted your concerns regarding the shower's temperature and pressure. The comfort and satisfaction of our guests are of utmost importance, and we continually work to improve based on our guest's feedback. It's great that you found the view and amenities to your liking! We'd love to welcome you back in the future for an even better experience.

10/10 – Uitstekend

Charlie

Reisde met een groep, Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was very pleasant stay! Staff was very nice also very quiet!
3 nachten verbleven in maart 2024
Reactie van Customer Service op 19 mrt 2024
Charlie, we're thrilled to hear about your enjoyable experience at Aloft Santa Clara. It's great news that our team members made a positive impression and that you appreciated the serene atmosphere. We hope to see you again soon!

10/10 – Uitstekend

Luz

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good place I like it
1 nacht verbleven in maart 2024
Reactie van Customer Service op 18 mrt 2024
Luz, thanks for your kind words! We're delighted to know you enjoyed your stay at Aloft Santa Clara. Your satisfaction is our ultimate reward. We're looking forward to welcoming you back on your next visit.

10/10 – Uitstekend

Diana

1 nacht verbleven in maart 2024
Reactie van Customer Service op 1 apr 2024
Diana, it's terrific to see your highest rating for Aloft Santa Clara. We hope your stay was as delightful as your rating suggests and we eagerly anticipate your return for another exceptional experience. Thank you for promoting us on Expedia.

10/10 – Uitstekend

Julio

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Place was very clean
2 nachten verbleven in maart 2024
Reactie van Customer Service op 12 mrt 2024
Julio, we appreciate your feedback. It's wonderful to hear you found Aloft Santa Clara exceptionally clean. Our team members strive to ensure a comfortable and immaculate environment for our guests. Looking forward to welcoming you back in the future!

10/10 – Uitstekend

Janice, Azle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location was great and facility is clean
1 nacht verbleven in maart 2024
Reactie van Customer Service op 12 mrt 2024
Janice, it's wonderful to know you enjoyed your stay at Aloft Santa Clara. We're pleased our prime location was beneficial to you and our level of cleanliness met your expectations. We hope to welcome you back again in the future for another satisfying experience.

10/10 – Uitstekend

Lizeth

1 nacht verbleven in maart 2024
Reactie van Customer Service op 1 apr 2024
Lizeth, it's great to see that you've had a top-notch experience at Aloft Santa Clara. We appreciate you choosing us for your stay, and we would love to host you again in the near future. Thank you for sharing your rating!

8/10 – Goed

Maricel

2 nachten verbleven in maart 2024
Reactie van Customer Service op 1 apr 2024
Thank you for taking the time to share your review with us, Maricel!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Aloft Santa Clara. Thank you and have a wonderful day!

8/10 – Goed

Patrick, Santa Rosa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and professional. Staff are freindly and helpful. Wish there were more options at the lobby store but not a big deal. Kitchen food was decent and delicious. Gym is top notch and also coems with a filtered dispenser. Love the room layout, somethign fresh and different than what im used to seeing. Not much around the immediate area in terms of dining but dining options are probably a 10-15 min drive. Would definitely recommend!
1 nacht verbleven in maart 2024
Reactie van Customer Service op 11 mrt 2024
Patrick, we're thrilled to hear you had an enjoyable experience at Aloft Santa Clara. Our team members are committed to providing friendly and helpful service, and it seems they hit the mark during your stay. We take note of your feedback regarding our lobby store, as we’re always seeking ways to enhance guest experiences. We're pleased that you appreciated our unique room layout, top-tier gym facilities and scrumptious kitchen offerings. While we understand the desire for close-by dining options, we do hope the short drive was manageable. Your recommendation is a testament to our effort to provide superior service. Looking forward to welcoming you back in the future!

10/10 – Uitstekend

Annissa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Customer Service op 28 feb 2024
Thanks for the fantastic rating, Annissa!It's outstanding we could exceed your expectations during your stay at Aloft Santa Clara. We're all looking forward to your next stay with us.

10/10 – Uitstekend

Kevin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A pretty cool place to visit
This is a cool place to visit. Lots of activities in the lobby to do. There is a patio to relax at. And a bar in to enjoy a cocktail or two. Many workout rooms. A swimming pool. And more. It’s also nestled in a quiet business complex.
2 nachten verbleven in februari 2024
Reactie van Customer Service op 27 feb 2024
Kevin, it's wonderful to hear that you find the Aloft Santa Clara to be an enjoyable place to visit with plenty of amenities, including our interactive lobby and relaxing patio. We're also delighted that you appreciated our varied fitness options and tranquil location. Thanks for sharing your experience and we hope to welcome you back soon!

2/10 – Ontzettend slecht

Paula

Reisde met familie
Positief: Comfort kamer
Negatief: Netheid, personeel en service
Bugs in bathroom 313
Room 313 has bugs in the bathroom They tried to de-bug it and clean with bleach which only made us sick No other room was offered or a discount
4 nachten verbleven in februari 2024
Reactie van Customer Service op 21 feb 2024
Paula, we appreciate your feedback and are sorry to learn about the issues you experienced with your room. It's disappointing to hear that the solutions we implemented did not fully meet your expectations, and that we didn't effectively communicate other available options. We can assure you that our team members are dedicated to rectifying any issues to ensure an enjoyable stay. We'll work diligently to improve the situation. Thank you for bringing this to our attention.

6/10 – Redelijk

Sovrin

Reisde met familie
Negatief: Netheid, personeel en service en voorzieningen
Clean and safe hotel. However, they didn’t clean up the room during the second day. Reception didn’t answer. Overall can be better.
2 nachten verbleven in februari 2024
Reactie van Customer Service op 21 feb 2024
Sovrin, it's good to know you found the hotel to be clean and secure. We regret to hear, however, about any inconsistencies you experienced in room maintenance and communication with our front desk. This isn't the kind of experience we strive to provide. We would greatly appreciate an opportunity to better serve you in the future and to ensure an improved stay.

10/10 – Uitstekend

Robin

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was amazing so nice and always helpful, all of them the front desk was great
3 nachten verbleven in februari 2024
Reactie van Customer Service op 21 feb 2024
Robin, it's truly delightful to hear about your exceptional experience at Aloft Santa Clara. Your kind words regarding our helpful and accommodating team at the front desk are genuinely appreciated. We're thrilled you noted their effort in ensuring your comfort. Can't wait to have you back soon for another wonderful visit.

10/10 – Uitstekend

rosario

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean! Thank you!
1 nacht verbleven in februari 2024
Reactie van Customer Service op 22 feb 2024
Rosario, thank you for choosing Aloft Santa Clara and for your wonderful feedback. It's a delight to hear our efforts to maintain a clean environment were appreciated. We look forward to welcoming you back on your next visit.

10/10 – Uitstekend

Cheyenne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Stay
Comfy beds, close to top golf and shopping. Clean area as a whole and felt safe. Businesses all around. Will be staying again. Only thing no microwaves. Sounds silly but it comes in handy.
2 nachten verbleven in februari 2024
Reactie van Customer Service op 20 feb 2024
Cheyenne, it's uplifting to know you viewed Aloft Santa Clara as a suitable and secure location in close proximity to golfing and shopping facilities. We appreciate your remarks on our cozy beds and neat surroundings. Noted also is your point about microwaves - while they are not currently part of our standard room amenities, your feedback helps us consider potential updates to enhance your future stays. We're eagerly looking forward to welcoming you back.

2/10 – Ontzettend slecht

Jeremy

2 nachten verbleven in oktober 2023
Reactie van Customer Service op 20 feb 2024
Jeremy, we're sorry to see you didn't have an ideal experience. We value your feedback and welcome the opportunity to learn more about what could have been done to improve your stay. Please feel free to reach out if you have any specific issues or suggestions.

8/10 – Goed

Monica

3 nachten verbleven in februari 2024
Reactie van Customer Service op 15 feb 2024
Thank you for sharing your thoughts with us, Monica!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Aloft Santa Clara.

10/10 – Uitstekend

Nikita

1 nacht verbleven in februari 2024
Reactie van Customer Service op 13 feb 2024
Nikita, thank you for choosing Aloft Santa Clara and taking the time to rate us. We're delighted to see your perfect score and we hope this means you thoroughly enjoyed your stay. Awaiting eagerly for another chance to serve you.

10/10 – Uitstekend

Raymond

1 nacht verbleven in februari 2024
Reactie van Customer Service op 21 mrt 2024
Raymond, it's fantastic to see your high rating for Aloft Santa Clara. We sincerely appreciate it and look forward to welcoming you back on your next visit.

10/10 – Uitstekend

Kenia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
enjoyed my stay
1 nacht verbleven in februari 2024
Reactie van Customer Service op 12 feb 2024
Kenia, it's fantastic to hear that you enjoyed your stay at Aloft Santa Clara. Keeping guests satisfied is our top priority, and we're thrilled your experience reflects this. We look forward to welcoming you back during your next visit!

10/10 – Uitstekend

Jeremy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was friendly and professional as soon as you walk in. Very informative and accommodating. I will only book with Aloft in the future. Great hotel.
1 nacht verbleven in februari 2024
Reactie van Customer Service op 11 feb 2024
Jeremy, your review has made our day! We're thrilled you had a remarkable encounter with our professional team members at Aloft Santa Clara as soon as you walked in. It's delightful to know how much you appreciated our informative and accommodating nature. Your plans to only book with us in the future are nothing short of the highest commendation. We eagerly anticipate welcoming you back to our wonderful hotel.

2/10 – Ontzettend slecht

Shelby Cher

Reisde met familie en kleine kinderen
Our Room was leaking from the storm. We mentioned it to hotel staff and they offered to change our room. We proceeded to try 3 additional rooms all of which were severely leaking water onto the desk attached under the window. Room was cold and wet smelling for the trip. Hotel property and Expedia refused to help with a refund for these circumstances. We used over 15 towels to keep the water under control.
3 nachten verbleven in februari 2024
Reactie van Customer Service op 6 feb 2024
Shelby, we genuinely regret to learn about the issues you encountered during your stay, especially with regard to the water leaks in the multiple rooms. We understand your disappointment and please know it is never our intention to have guests face such discomfort. Although we had offered alternative accommodations, we realize this didn't fully meet your expectations. We're truly sorry for any inconvenience caused and we are focusing on addressing these areas to avoid such future occurrences.

10/10 – Uitstekend

codi

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Customer Service op 6 feb 2024
Codi, it's wonderful to read that you had an exceptional stay at Aloft Santa Clara! We sincerely thank you for your high rating. We hope to have the pleasure of welcoming you back in the future.

10/10 – Uitstekend

Seth

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Awesome hotel !
1 nacht verbleven in februari 2024
Reactie van Customer Service op 5 feb 2024
Seth, it's fantastic to read your positive feedback about the Aloft Santa Clara. We're delighted to know that we exceeded your expectations. We appreciate your kind words and hope to serve you again in the not-too-distant future.

2/10 – Ontzettend slecht

Caroline Fergusson

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Won’t be back
No internet for stay. Impossible to do business. I am from overseas so using my phone data was my only option. Train horn was absolutely ridiculous for me and my colleagues.
4 nachten verbleven in januari 2024
Reactie van Customer Service op 4 feb 2024
Caroline, we regret to hear about the technical issues you faced during your stay and any concern caused by external noises. We understand how vital a reliable internet connection is, especially for our guests who are away on business. Additionally, we are empathetic towards how crucial a peaceful environment can be. Your feedback is appreciated, as it aids in continually enhancing our facilities and services. We hope you'll consider giving us another opportunity in the future to better serve you.

10/10 – Uitstekend

Monique

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They have good soap that doesn’t dry your skin out. The bed sheets were clean and fresh and no stains or bugs on mattress.
1 nacht verbleven in februari 2024
Reactie van Customer Service op 4 feb 2024
Monique, it's great to hear you enjoyed essential items such as our specialty soap and the fresh, clean linens at Aloft Santa Clara. We aim to provide all our guests with a comfortable and problem-free stay. We'd be delighted to welcome you back, should your travels bring you back to our area.

10/10 – Uitstekend

Justin, Lindsay

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
NFC Championship weekend, accommodations for both home and away teams within walking distance from stadium. Staying here every time
1 nacht verbleven in januari 2024
Reactie van Customer Service op 1 feb 2024
Justin, thank you for sharing your favorable experience at Aloft Santa Clara. We're thrilled to hear you appreciated the convenient location for significant sports events. Your continued trust in us means a lot and we can't wait to welcome you back for your next visit.

8/10 – Goed

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Customer Service op 1 feb 2024
David, thank you for your high rating of Aloft Santa Clara. We appreciate your support and hope to see you again soon for another exceptional stay.

4/10 – Matig

Bryan

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Customer Service op 1 feb 2024
Bryan, it seems your recent stay didn't meet your expectations and we sincerely regret to hear that. We highly value your feedback and would appreciate learning more about how we can improve. We hope you'll give us the opportunity to turn your experience around during a future visit.