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Beoordelingen van Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

5 out of 5
Wyndham Grand Rio Mar Rainforest Beach and Golf Resort
6000 Rio Mar Boulevard, Río Grande

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 1055 van 1759 beoordelingen" "
Gastenscore: 8 - Goed. 361 van 1759 beoordelingen" "
Gastenscore: 6 - Redelijk. 162 van 1759 beoordelingen" "
Gastenscore: 4 - Matig. 101 van 1759 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 80 van 1759 beoordelingen" "

9,0/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Tera

Reisde met familie
Positief: Voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
The property was beautiful overall. Unfortunately, the room was musty and moldy. Asked for new sheets the first day due to them being dirty and never received any. Requested blankets 3 times throughout the day and finally received them on the 3rd call to the front desk around 9pm. I finally couldn't take the mold and musty smell of the room anymore and requested a new room. That's when I got a lesson on humidity and condensation but when I explained that I had pictures and video's of the mold they finally gave us a new room. My daughter ended up getting sick due to the room and we had to leave 2 days early when her symptoms got worse. The staff was overall amazing but the front desk seemed to care less about our issues. I would expect this from a low star hotel but not a resort that you are paying a good penny for. Just disappointed overall :(
6 nachten verbleven in mei 2024

10/10 – Uitstekend

Michelle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very helpful attentive and friendly staff. The hotel is very clean and we appreciated the fresh room towels every day . Thank you for a great experience and we will definitely Return .
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Rodelay

Positief: Netheid, staat van de accommodatie en faciliteiten
El personal del front desk debe ser mas amable ,a nuestra llegada nos atendio una muchacha llamada Gabriela que tenia mucha aptitud a la hora de responder al parecer estaba molesta por alguna razon ajena a nosotros deberia ser mas amable y mas cordial con el cuatomer por lo demas todo estuvo bien.
3 nachten verbleven in mei 2024

4/10 – Matig

Sylvester

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
There was only one A/c vent in the room, no ceiling fan, it was HOT AF
4 nachten verbleven in mei 2024
Reactie van Reservations Department op 20 mei 2024
Thank you for sharing your recent experience at the Wyndham Grand Rio Mar Rainforest, Beach & Golf Resort. We appreciate your review and are truly sorry to hear about the a/c in your room.Please rest assured your comments will be taken to the corresponding department. We hope you give us the opportunity to serve again very soon!

10/10 – Uitstekend

Iyanuoluwa

5 nachten verbleven in mei 2024

10/10 – Uitstekend

Latondra

Reisde met partner
Love this place didn’t want to go home
3 nachten verbleven in mei 2024
Reactie van Reservations Department op 20 mei 2024
Thank you for selecting the Wyndham Grand Rio Mar Rainforest, Beach & Golf Resort for your recent stay. We value all guest feedback, and we are happy that you enjoyed your experience with us so much. We hope to see you again!

8/10 – Goed

Ricky Ricardo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Reservations Department op 20 mei 2024
Thank you for choosing Wyndham Grand Rio Mar Rainforest, Beach & Golf Resort. We appreciate you for taking the time to review your experience with us and we are glad that you enjoyed it so much. We hope to see you very soon again!

10/10 – Uitstekend

Maryerie

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Áreas recreativas
1 nacht verbleven in mei 2024
Reactie van Reservations Department op 20 mei 2024
Gracias por escoger Wyndham Grand Rio Mar Rainforest, Beach & Golf Resort para su estadía más reciente. Le agradecemos que se haya tomado el tiempo de compartir su experiencia con nosotros y le agradecemos sus comentarios. ¡Esperamos tenerla de visita muy pronto nuevamente!

10/10 – Uitstekend

Helena, Anthem

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
8 nachten verbleven in mei 2024
Reactie van Jasmine op 18 mei 2024
Greetings Helena,Thank you for selecting the The Wyndham Grand Rio Mar Rainforest, Beach and Golf Resort as your destination for your recent stay. We value all guest feedback, and we are happy that you enjoyed your experience with us. We hope to see you again!

8/10 – Goed

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
When we got to our room,there was a smell and we literally had to air out our room daily,we believe it was coming from the air conditioner and it looked like our room needed a deep clean,so we reported the whole cleanliness thing to the front desk and they sent someone to do a deep clean. It was easy to navigate the resort,which was nice. Would probably stay here again the food is very limited and expensive but other than that it was an overall good experience.
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Janisha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was perfect
3 nachten verbleven in mei 2024
Reactie van Acevedo op 17 mei 2024
Thank you for selecting the Wyndham Grand Rio Mar as our destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

10/10 – Uitstekend

Diana

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a wonderful stay. Everyone was so nice and courteous. We loved it.
4 nachten verbleven in mei 2024
Reactie van Acevedo op 17 mei 2024
Thank you for selecting the Wyndham Grand Rio Mar as our destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

8/10 – Goed

Rashida

Positief: Personeel en service, staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Acevedo op 17 mei 2024
Thank you for selecting the Wyndham Grand Rio Mar as our destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

10/10 – Uitstekend

enis

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wynham Grand Rio Hotel is by far the best hotel experience l have ever had. I have to saythat the customers service was top of the line(At least my experience). They accomodated when needed and was very generous too. So clean, smells amazing when you walk in, relaxing, no overcrowding of people, easy flow, ready to help at every change. Meals for breakfast was amazing, complimentary upon arrival with champagne the esthetics...l could go on and on. Customer sercice was 10/10. I will be back there, guaranteed. Hope this encourages. Thanks
3 nachten verbleven in mei 2024
Reactie van Reservations Department op 15 mei 2024
We appreciate you for taking the time to review your experience at our resort. At the Wyndham Grand Rio Mar Rainforest Beach & Golf Resort we enjoy creating memorable experiences for our guest and we are glad you enjoyed your experience while staying with us. We hope to welcome you soon for another great experience!

6/10 – Redelijk

JoAnn

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I wish the eating there was not so expensive. I only had them clean the room two was not happy with the first time they did not clean the floor in the room and bathroom.
7 nachten verbleven in mei 2024
Reactie van Reservations Department op 15 mei 2024
Thank you for staying at Wyndham Grand Rio Mar Rainforest Beach & Golf Resort. We appreciate you taking the time to provide us with feedback of your stay. We apologize our pricing did not align with your expectations. Your comments will be shared with our executive leaders to ensure these situations do not happen again. Once more, thank you for sharing your experience with us as we use feedback like yours to improve our guest experience. We hope to have the opportunity to welcome you again for a better service.

10/10 – Uitstekend

Joshua

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was extremely friendly & so were the other families staying at the resort ! 10/10 highly recommended!
2 nachten verbleven in mei 2024
Reactie van Reservations Department op 14 mei 2024
We appreciate you for taking the time to review your experience at our resort. At the Wyndham Grand Rio Mar Rainforest Beach & Golf Resort we enjoy creating memorable experiences for our guest and we are glad to hear you enjoyed your experience with us. We hope to see you soon!

8/10 – Goed

Jacob

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a nice stay. And beautiful and clean place
3 nachten verbleven in mei 2024
Reactie van Reservations Department op 14 mei 2024
We appreciate you for taking the time to review your experience at our resort. At the Wyndham Grand Rio Mar Rainforest Beach & Golf Resort we enjoy creating memorable experiences for our guest and we are glad to hear you enjoyed your experience with us. We hope to see you soon!

10/10 – Uitstekend

Dayana

Reisde met familie en kleine kinderen
Positief: Voorzieningen
Absolutely gorgeous resort
1 nacht verbleven in mei 2024
Reactie van Reservations Department op 14 mei 2024
We appreciate you for taking the time to review your experience at our resort. At the Wyndham Grand Rio Mar Rainforest Beach & Golf Resort we enjoy creating memorable experiences for our guests and we are glad to hear that you enjoyed your experience with us. We hope to welcome you again for another great experience!

10/10 – Uitstekend

Destinee

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Great resort, not close to San Juan about 45 minutes but great area and views!! Would definitely return
3 nachten verbleven in mei 2024
Reactie van Acevedo op 13 mei 2024
Thank you for selecting the Wyndham Grand Rio Mar as our destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

6/10 – Redelijk

Nubia

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
No actividad
5 nachten verbleven in mei 2024
Reactie van Jasmine op 17 mei 2024
Greetings,We sincerely apologize for your experience as we have felt short of meeting your expectations. Your feedback helps us address those areas of opportunities. At the Wyndham Grand Rio Mar, we strive to elevate each of our guest experiences. We hope you will allow us the opportunity to service you again!

10/10 – Uitstekend

Jennifer

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Wyndham was wonderful- beautiful grounds and great staff. We enjoyed the variety of restaurants and bars throughout the resort and loved the pool and beach area. The one and only downside was our bathroom sink wouldn’t drain at all, but that was minor in comparison to everything else. I would definitely recommend going there.
2 nachten verbleven in mei 2024
Reactie van Acevedo op 13 mei 2024
Thank you for selecting the Wyndham Grand Rio Mar as our destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

10/10 – Uitstekend

Destiny

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All of the staff were so nice and helpful. The rooms were amazing and the whole resort was clean both inside and out.
2 nachten verbleven in mei 2024
Reactie van Reservations Team op 12 mei 2024
Dear Destiny,Glad you enjoyed your experience at Wyndham Grand Rio Mar. We hope to see you soon!

6/10 – Redelijk

steven

Reisde met partner
Positief: Personeel en service, voorzieningen
Our room smelled musty and i thought the drinks and food expensive.
3 nachten verbleven in mei 2024
Reactie van Reservations Team op 12 mei 2024
Dear Steven,Thank you for selecting the Wyndham Grand Rio Mar Rainforest Beach and Golf Resort as our destination for your recent stay. Please be assured that your comments have been shared with my Executive leadership team and action will be taken to help improve the overall guest experience and I apologize that we not only fell short of your expectations, but ours as well.As a valued guest, we thank you for choosing to stay with us and appreciate you bringing this concern to our attention.

8/10 – Goed

Jennifer

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This location was just far away enough from the city to make it feel private. Beautiful well kept grounds and Golf course. The rooms were comfortable and our ocean view was top notch! The service was very slow in the restaurants and bars but all employees were talkative very friendly. The casino was small and only one shop to browse. The prices for food and drinks were expensive. Never figured out how to work the espresso machine in our room.( I miss the drip) So 2 large coffees will cost between $15-$20. They also hold $495 when you get there to cover any damages so check your credit limit or that will eat up your spending money. The beach was nice. Kind of murky and lots of waves. Very handy to be able to rent umbrellas for shade. Beautiful shell collecting on my morning walks.. very close to El yucca rain forest
2 nachten verbleven in mei 2024
Reactie van Jasmine op 11 mei 2024
Greetings Jennifer,Thank you for selecting the Wyndham Grand Rio Mar as your destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

6/10 – Redelijk

Diego Alberto manchame

Reisde met partner
Positief: Netheid, personeel en service
5 nachten verbleven in mei 2024
Reactie van Jasmine op 10 mei 2024
Greetings Diego,Thank you for selecting the Wyndham Grand Rio Mar as your destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

10/10 – Uitstekend

Valeria

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place was very clean and staff was friendly. We felt safe at all times this resort was a great choice.
4 nachten verbleven in mei 2024
Reactie van Jasmine op 9 mei 2024
Greetings Valeria,Thank you for selecting the Wyndham Grand Rio Mar as your destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

10/10 – Uitstekend

Innis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Jasmine op 10 mei 2024
Greetings Innis,Thank you for selecting the Wyndham Grand Rio Mar as your destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

10/10 – Uitstekend

Tanay N.

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay
3 nachten verbleven in mei 2024
Reactie van Jasmine op 9 mei 2024
Greetings Tanay,Thank you for selecting the Wyndham Grand Rio Mar as your destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

10/10 – Uitstekend

Denise

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Jasmine op 10 mei 2024
Greetings Denise,Thank you for selecting the Wyndham Grand Rio Mar as your destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

10/10 – Uitstekend

Talitha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Jasmine op 9 mei 2024
Greetings Talitha,Thank you for selecting the Wyndham Grand Rio Mar as your destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

10/10 – Uitstekend

Melissa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The resort is beautiful and the access to the beach is amazing! Every restaurant we tried was delicious, the staff were all very friendly and welcoming. It was not crowded at all, the resort was quiet and peaceful. Multiple pools and fun activities for everyone to enjoy. Would definitely stay here again!
4 nachten verbleven in mei 2024
Reactie van Reservations Department op 7 mei 2024
Thank you for selecting the Wyndham Grand Rio Mar Rainforest Beach & Golf Resort as our destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

6/10 – Redelijk

Jose

Positief: Personeel en service
I like the set up resort and beach but I didn’t like was that there is a resort fee every night.
5 nachten verbleven in april 2024
Reactie van Reservations Department op 7 mei 2024
We are glad to hear you appreciated the resort and beach but three out of five is less than we aspire to be at the Wyndham Grand Rio Mar Rainforest Beach & Golf Resort! Please contact us so we can address those areas of opportunities. Hope to see you soon!

2/10 – Ontzettend slecht

Dragana

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The worst room I have ever stayed in. For $650 a night you get moldy and super dirty rooms. All the sheets were dirty when we checked in. Asked the front desk to send someone to change them (He was very nice and helpful), room was soo stinky and hard to breathe in due high presence of mold. I'm not that kind of person to ask for refund or write bad reviews but for the amount you pay for room definitely not worth it. I would never stay there even if someone pays me
1 nacht verbleven in mei 2024
Reactie van Jasmine op 9 mei 2024
Greetings Dragana,We sincerely apologize for your experience as we have felt short of meeting your expectations. Your feedback helps us address those areas of opportunities. At the Wyndham Grand Rio Mar, we strive to elevate each of our guest experiences. We hope you will allow us the opportunity to service you again!

8/10 – Goed

Taylor

Reisde met een groep
Positief: Personeel en service, voorzieningen
Pool are is nice. Rooms could use updating.
4 nachten verbleven in mei 2024
Reactie van Reservations Department op 6 mei 2024
We are glad to hear you appreciated the pool area while staying with us but four out of five stars is less than we aspire to be at the Wyndham Grand Rio Mar Rainforest Beach & Golf Resort! Please contact us so we can address those areas of opportunities. Hope to see you soon!

8/10 – Goed

William

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall lovely place to stay in Peurto Rico! Felt safe. Beautiful views. Loved proximity to Rainforest, beach/ocean and pools. Tripped on a piece of cement walkway on way from pool area to beach (sections of concrete were not level to each other) and thankfully was not hurt badly, but was sore for a day. The staff were always helpful, attentive and pleasant! Our room was lovely but had a musty smell, likely due to the high humidity?
5 nachten verbleven in april 2024
Reactie van Jasmine op 4 mei 2024
Greetings William,Thank you for selecting the Wyndham Grand Rio Mar as your destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

10/10 – Uitstekend

Eddie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Nicole M

4 nachten verbleven in april 2024
Reactie van Jasmine op 4 mei 2024
Greetings Nicole,We sincerely apologize for your experience as we have felt short of meeting your expectations. Your feedback helps us address those areas of opportunities. At the Wyndham Grand Rio Mar, we strive to elevate each of our guest experiences. We hope you will allow us the opportunity to service you again!

10/10 – Uitstekend

Mike

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We would like to take the opportunity to thank the hotel Rio mar and their wonderful staff ,amazing front desk , pool service etc. Their hospitality above and beyond five stars.
7 nachten verbleven in april 2024
Reactie van Jasmine op 3 mei 2024
Greetings Mike,Thank you for selecting the Wyndham Grand Rio Mar as your destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

10/10 – Uitstekend

luciano d

3 nachten verbleven in april 2024
Reactie van Reservations Department op 3 mei 2024
Thank you for selecting the Wyndham Grand Rio Mar as our destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

2/10 – Ontzettend slecht

Milana

Wanda was really nice, some of the cleaning members we extremely polite and nice but the rest… unprofessional
5 nachten verbleven in april 2024
Reactie van Jasmine op 1 mei 2024
Greetings Milana,The issues you encountered are not reflective of the Wyndham Grand Rio Mar standards. Your feedback is important to us in order to improve. We hope you will give us the opportunity to provide you with a better experience in the future.

8/10 – Goed

Nancy

Positief: Staat van de accommodatie en faciliteiten
Transportation was expensive and difficult to get sometimes
3 nachten verbleven in april 2024
Reactie van Jasmine op 1 mei 2024
Greetings Nancy,Thank you for selecting the Wyndham Grand Rio Mar as your destination for your recent stay. We value all customer feedback. While we apologize for the inconvenience with our third-party, we are happy that you enjoyed your experience with us. We hope to see you soon!

8/10 – Goed

Volodymyr

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Reservations Department op 2 mei 2024
Thank you for selecting the Wyndham Grand Rio Mar Rainforest Beach & Golf Resort as our destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

8/10 – Goed

Eric

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2024
Reactie van Reservations Department op 2 mei 2024
Thank you for selecting the Wyndham Grand Rio Mar Rainforest Beach & Golf Resort as our destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

10/10 – Uitstekend

Alma

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a wonderful time and would recommend this property. And we will return again.
3 nachten verbleven in april 2024
Reactie van Jasmine op 30 apr 2024
Greetings Alma,Thank you for selecting the Wyndham Grand Rio Mar as your destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

8/10 – Goed

Stephen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The grounds and beach were fantastic. I was not aware that they would put another hold on my credit card for almost $1000. That would have been nice to know! Otherwise a great stay. It helps to rent a car while you're there.
6 nachten verbleven in april 2024
Reactie van Jasmine op 1 mei 2024
Greetings Stephen,Thank you for selecting the Wyndham Grand Rio Mar as your destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

10/10 – Uitstekend

Eric

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had an amazing stay and will definitely be coming back again! Every single staff member was super nice and made the hotel extra special!
6 nachten verbleven in april 2024
Reactie van Jasmine op 29 apr 2024
Greetings Eric,Thank you for selecting the Wyndham Grand Rio Mar as your destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

6/10 – Redelijk

Jesus

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Reservations Department op 30 apr 2024
At the Wyndham Grand Rio Mar Rainforest Beach & Golf Resort, we are always striving for excellence. Our most sincere apologies to hear that we have not exceeded your expectations. Please contact us so we can learn more about how we can continue improving. Hope to see you soon!

8/10 – Goed

Orin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Reservations Department op 29 apr 2024
Thank you for selecting the Wyndham Grand Rio Mar Rainforest Beach & Golf Resort as our destination for your recent stay. We value all customer feedback, and we are happy that you enjoyed your experience with us. We hope to see you soon!

4/10 – Matig

Jarrod

Reisde met partner
Positief: Personeel en service
I think the area was convenient to get to and from the airport was great. The food was decent and rooms were clean. I was unaware of the daily parking fees and all the resort fees that comes with the room. Like the room service fees. I think a pamphlet should be given to the guest that shows all the menus of breakfast and lunch and the locations of the amenities so the staff wouldn’t have to entertain too many calls to ask for whereabouts of certain events and areas. All and all it was a great experience but these are easy fixes.
3 nachten verbleven in april 2024
Reactie van Gaby op 28 apr 2024
Thank you for sharing your feedback regarding your recent stay at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort. We're glad to hear that you found the area convenient, enjoyed the food, and found the rooms clean. We apologize for any inconvenience regarding the parking fees and resort fees not being clearly communicated. We will make sure to communicate this information to our future guests clearly. We appreciate your insight and hope to welcome you back for an even better experience in the future!

8/10 – Goed

Radames

Positief: Netheid, staat van de accommodatie en faciliteiten
Only one complain. They added $65.00per day as resort fee. Did no use any.
2 nachten verbleven in april 2024
Reactie van Gaby op 28 apr 2024
We appreciate you for taking the time to review your experience at our resort. At the Wyndham Grand Rio Mar Rainforest Beach and Golf Resort we enjoy creating memorable experiences for our guest. We apologize our pricing did not align with your expectations. We use feedback like yours to improve our guest experience.