Receptie

Beoordelingen van Motel 6 Irvine - Orange County Airport

2 out of 5
Motel 6 Irvine - Orange County Airport
1717 East Dyer Road, Santa Ana, CA

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 289 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 204 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 184 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 130 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 194 van 1001 beoordelingen" "

6,6/10

Netheid

7,4/10

Personeel en service

6,0/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Kaily

Reisde met familie en kleine kinderen
Negatief: Voorzieningen
I like that it near a gas statuon .
2 nachten verbleven in april 2024

10/10 – Uitstekend

Warvam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Germaine

Positief: Netheid, personeel en service
3 nachten verbleven in april 2024

10/10 – Uitstekend

Jose

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a really nice room.
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 29 apr 2024
Hi Jose, Thank you for the 5-star rating!Natalie #Team6

4/10 – Matig

Kaily

Reisde met familie en kleine kinderen
Negatief: Voorzieningen
Dirty
2 nachten verbleven in februari 2024
Reactie van Brand Experience Team op 29 apr 2024
Hi Kaily, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 – Redelijk

Kaily

Reisde met familie en kleine kinderen
Positief: Personeel en service
Dirty
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 29 apr 2024
Hi Kaily, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

10/10 – Uitstekend

Charles

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect perfect location. Great rates, clean spot.
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 22 apr 2024
Hi Charles, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 – Uitstekend

Luis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It’s clean and accessible
1 nacht verbleven in april 2024
Reactie van Nancy Y. op 16 apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 – Ontzettend slecht

jorge

Reisde met familie
Negatief: Personeel en service, voorzieningen
I couldn't even check in. When i get to the motel the women in the front desk told me that my reservation was cancel because i didn't get on time. Now I'm waiting for my refund
2 nachten verbleven in april 2024
Reactie van Nancy Y. op 16 apr 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

8/10 – Goed

Michael

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 18 apr 2024
Hi Michael, Thank you for positively rating your stay!Natalie #Team6

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is so helpful, friendly and courteous!
1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 10 apr 2024
Hi Paul,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 – Goed

Zhongmou

Positief: Personeel en service
There is no shampoo or hair dryer in the bathroom, and you have to ask for it at the front desk. The bed and towels are not that clean. However, the room is quite big and the price is quite low. So I am very satisfied with everything provided.
5 nachten verbleven in maart 2024
Reactie van Brand Experience Team op 10 apr 2024
Hi Zhongmou,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 – Uitstekend

Paul

3 nachten verbleven in maart 2024

6/10 – Redelijk

Eric

Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The property looks okay from the outside. The room is generally okay for the price point. The shower water is definitely far too cold. Despite running the hot water side for half hour, it never gets warm. In the morning between 5am to 9pm is the coldest. I could hear water running through the pipes in the walls around me, so apparently, the hot water heater is taxed beyond its capacity. The hot water is effectively nonexistent. I never got a satisfactory shower here. Do not stay.
4 nachten verbleven in maart 2024
Reactie van Brand Experience Team op 10 apr 2024
Hi Eric,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 – Matig

Eric

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
It’s okay if you can handle cold showers all the time. The “hot” side never gets warmer than 80F at best. That’s far too cold! In sum: showers here are a miserable experience.
7 nachten verbleven in maart 2024
Reactie van Brand Experience Team op 10 apr 2024
Hi Eric,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 – Uitstekend

Roberto

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La propiedad cuartos excelente los al rededores le Falta limpieza los huéspedes del cuarto de enseguidad muy escandalosos se fue uno y regresaron otros igual pero todo bien si fuese por los huéspedes que no respetan y hace. Mucho ruido
3 nachten verbleven in maart 2024
Reactie van Brand Experience Team op 10 apr 2024
Hola Roberto,¡Gracias por la excelente reseña! Esperamos verte pronto.Lilith#Equipo6

10/10 – Uitstekend

Martin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There are homeless people around the area which makes it a little bid unsafe!
1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 10 apr 2024
Hi Martin,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 – Uitstekend

Alfredo

1 nacht verbleven in maart 2024

6/10 – Redelijk

Dan

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
O
1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 2 apr 2024
Hi Dan, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

2/10 – Ontzettend slecht

Remy José da Silva

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Passei duas noites terríveis nesse espaço. Fui com minha família, esposa e dois filhos, a primeira noite tivemos que dormir todos na mesma cama queen porque a outra cama estava fedendo fezes, o cheiro era insuportável mas como chegamos de madrugada não tivemos opção. No outro dia pedimos para mudar de quarto, e o novo quarto não fedia fezes mas a banheira estava entupida, pedimos para eles arrumares, mas eles só limparam e a banheira continuou entupida. Tivemos que subir num banco pra tomar banho, porque a água demorava demais pra escoar, muito nojento e sujo.
3 nachten verbleven in januari 2024
Reactie van Brand Experience Team op 2 apr 2024
Hi Remy, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6

2/10 – Ontzettend slecht

Chelsey

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Floors were filthy, sheets and towels were clearly used, bathroom had blood squirted up the wall, smelled of cigarettes and weed.
3 nachten verbleven in maart 2024
Reactie van Brand Experience Team op 25 mrt 2024
Hi Chelsey,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

2/10 – Ontzettend slecht

Andrew

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hallways reek of urine mattresses had springs poking in my back (both beds) and it is crazy loud can hear everything going on in rooms and hallways around you.
1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 25 mrt 2024
Hi Andrew,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 – Redelijk

Dana

Zakenreiziger
It was ok for the value
5 nachten verbleven in maart 2024
Reactie van Brand Experience Team op 25 mrt 2024
Hi Dana, We are glad you enjoyed your stay!Maz K.#Team6

6/10 – Redelijk

Jeff

Reisde met familie
Negatief: Netheid
Check in time is started as 3pm. When we tried to check in at 3:30 we were told the room wasn't ready and it would be about a half hour. We said it would be about 5 as we had come over between matches of a tournament t. At 5:30 when we checked in the bathroom in our room reeked so bad of urine we couldn't use it. We asked for another room or for this to be fixed. Said they would have housekeeping come. 45 minutes later we asked again and then 10 minutes later again as I needed to use three restroom. Couldn't use the one in there lobby because it was nailed shut. We had to request the actually call housekeeping because the person at the desk said she was just waiting for her to come back to the front.
1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 25 mrt 2024
Hi Jeff, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6

2/10 – Ontzettend slecht

Ricardo, Corona

1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 28 mrt 2024
Hi Ricardo,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 – Ontzettend slecht

dhavalsinh

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
it’s very dirty
2 nachten verbleven in maart 2024
Reactie van Brand Experience Team op 25 mrt 2024
Hi Traveler,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 – Redelijk

Angelica

Reisde met familie
Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
The price was okay, there was not a fridge or microwave, the floors were super dirty, I had to clean. The towels had stains, the bed sheets had stains. I had to wash the towels and all to make me feel comfortable. I will recommend if you are only going to sleep for one night like an in and out type of deal.
3 nachten verbleven in maart 2024
Reactie van Brand Experience Team op 25 mrt 2024
Hi Angelica, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

10/10 – Uitstekend

Rita

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff always polite easy to talk to very accommodating just nice all the way around
4 nachten verbleven in maart 2024

6/10 – Redelijk

Gavin

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Hallways and facility smells like cannabis. Not for me.
2 nachten verbleven in februari 2024
Reactie van Brand Experience Team op 11 mrt 2024
Hi Gavin,Thanks for your review, we really appreciate the support. Maz K.#Team6

10/10 – Uitstekend

Luis

Positief: Netheid, staat van de accommodatie en faciliteiten
Ok
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 11 mrt 2024
Hi Luis,Thank you for the perfect rating!! Maz K.#Team6

10/10 – Uitstekend

Aldair

Positief: Netheid
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 14 mrt 2024
Hi Aldair, Thank you for the 5-star rating!Natalie #Team6

10/10 – Uitstekend

Randi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

Tomoko

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front person was so rude.
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 6 mrt 2024
Hi Tomoko,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 – Ontzettend slecht

Kaycie

Reisde met huisdieren
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
DID NOT FEEL SAFE OR COMFORTABLE!!
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 6 mrt 2024
Hi Kaycie,We’d like to apologize for falling short where safety is concerned. The safety of our guests is our highest priority, so rest assured we’re giving this the attention it deserves. Lilith#Team6

6/10 – Redelijk

Julissa

1 nacht verbleven in februari 2024
Reactie van Nancy Y. op 8 mrt 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 – Ontzettend slecht

Brenda

Reisde met familie
Negatief: Netheid, personeel en service en voorzieningen
“You get what you pay for” We stayed in room 145 in this pet friendly motel on Sat. night with a large dog staying above us running & playing with its toys all day, night and early AM. I had enough called the front desk (FD) from 4:45AM to almost 5AM and no one picked up the phone. I went to the FD and no one was there until I had to speak loudly to get someone’s attention. I explained the situation to the lady and asked if she could have the security guard (SG) speak to the people upstairs regarding the dog, instead she asked the SG to come into our room (it’s 5 AM) and listen for themselves. Who does that? There are people asleep in our room and why would I be lying. I asked the FD lady if she could change our room and she said all rooms were booked. I have no idea if the SG even went to speak with the guest. Sun. night I ask if we can change rooms (now upstairs in room 248) and the lady at the FD was very accommodating as I told her about the situation the previous night. Approx.1230AM (Mon. morning) a few guests start arguing, fighting, slamming doors, dogs start barking and the fighting guests start shoving the beds across the floor to make loud scraping noises until about 2AM. I call the FD and have them send someone over to calm the situation but at this time I have had enough and figure the hotel personnel and SG don’t care about the safety and wellbeing of the guests as the noise continues. I recommend that guests w/ pets be assigned lower level rooms.
2 nachten verbleven in februari 2024
Reactie van Brand Experience Team op 29 feb 2024
Hi Brenda,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Lilith #Team6

8/10 – Goed

An

Positief: Netheid
1 nacht verbleven in februari 2024
Reactie van Nancy Y. op 8 mrt 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 – Uitstekend

Ernest

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy check in, large clean rooms.
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 29 feb 2024
Hi Ernest,Thank you for the perfect rating!Lilith#Team6

2/10 – Ontzettend slecht

Vicente

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Mucha inseguridad , instalaciones muy viejas y olorosas y deterioradas y mucha gente vagabunda y visiosa
4 nachten verbleven in februari 2024
Reactie van Brand Experience Team op 29 feb 2024
Hola Vicente,Lamentamos saber que no cumplimos con sus expectativas durante su reciente estadía. Nos disculpamos por cualquier molestia que haya tenido y apreciamos que comparta su experiencia con nosotros. Esperamos que nos brinde otra oportunidad en el futuro para que su estadía sea excelente.Lilith#Equipo6

10/10 – Uitstekend

Emily

1 nacht verbleven in februari 2024

6/10 – Redelijk

Sokphea

2 nachten verbleven in februari 2024
Reactie van Brand Experience Team op 23 feb 2024
Hey Sokphea, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

4/10 – Matig

Dawn

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 23 feb 2024
Hi Dawn,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 – Uitstekend

Ben

Zakenreiziger
Positief: Netheid
A lot of transient in the parking lot.
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 20 feb 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 – Uitstekend

Jaime

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 23 feb 2024
Hi Jaime,Thank you for the excellent rating!Lilith#Team6

8/10 – Goed

destany

Positief: Personeel en service
1 nacht verbleven in januari 2024
Reactie van Brand Experience Team op 14 feb 2024
Hi Traveler,Thank you for positively rating your stay!!Maz K.#Team6

10/10 – Uitstekend

Joseph

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great nights sleep. I was able to have my dog with me and it’s just a few blocks from an in-n-out. 🍔
1 nacht verbleven in december 2023
Reactie van Brand Experience Team op 13 feb 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 – Goed

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Needs mini fridge and microwave in rooms.
1 nacht verbleven in januari 2024
Reactie van Brand Experience Team op 3 feb 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

8/10 – Goed

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No mini fridge or microwave in room
1 nacht verbleven in januari 2024
Reactie van Brand Experience Team op 3 feb 2024
Hi John, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 – Redelijk

Sandra

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The staff were very nice, but my room had a spider on the bed. I’m very afraid of spiders so I was not happy.
1 nacht verbleven in januari 2024
Reactie van Brand Experience Team op 3 feb 2024
Hi Sandra, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Accessible to food services close by
1 nacht verbleven in januari 2024
Reactie van Brand Experience Team op 3 feb 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6