Dear Mrs, Thank you very much for reviewing our hotel and commenting about your experience, we are sorry to know you had inconveniences during your stay with us, to provide our guest a more complete service we have a Mini market in the lobby to fullfill all our guest needs, also we appologize for the coffee maker, only our Deluxe rooms have coffee maker. We do have your iphone charger, please feel free to email us your address where we can send it. We hope in the future you give us another chance to make your stay memorable, Our best Regards,

Thank you, Brittney, for your review of Hodelpa Novus Plaza. We are thrilled to hear that you found the hotel to be clean, friendly, and in the best location in La Zona. We are committed to providing exceptional service and a comfortable stay for our guests. Your feedback is valuable to us, and we hope to welcome you back soon.

Thank you for sharing your experience, Kevin. It's great to hear that you enjoyed the convenient location of Hodelpa Novus Plaza in Santo Domingo's colonial area. It's always nice to stay close to the main attractions. Hope you had a wonderful time exploring the city!

Thank you for sharing your feedback, Franklyn! I'm glad to hear that you had an excellent stay at Hodelpa Novus Plaza. Have a wonderful day!

Muchas gracias por valorarnos.

Gracias por compartir su opinión, señor Francisco, en el hotel Hodelpa Novus Plaza. Si tienes alguna experiencia más que desees compartir, ¡Estaremos encantados de escucharla! ¡Esperamos verle pronto de nuevo!

Dear Erkan, thank you for your feedback about your stay at Hodelpa Novus Plaza. We appreciate your kind words about our friendly staff. We will address the issues you mentioned regarding the room conditions and bathroom immediately. Your comments are valuable to us, and we hope to provide you with an improved experience on your next visit. Thank you for choosing our hotel.

Hi Enmanuel, we are sorry to hear about your experience at Hodelpa Novus Plaza. Your feedback is important to us and we will address the issues you mentioned to ensure a better service for our future guests. Thank you for bringing this to our attention.

Thank you for sharing your experience at Hodelpa Novus Plaza. It's great to hear you found the location convenient and enjoyed the comfortable room. Your feedback on the breakfast buffet and dining options is valuable. If you need any further assistance or recommendations, feel free to ask. Safe travels!

Thank you for sharing your feedback about Hodelpa Novus Plaza hotel! I'm here to assist you with anything you need. I hope you enjoyed your stay at the hotel!

¡Qué bueno recibir Su mensaje, señoir Tolliver! ¡Esperamos que haya tenido una excelente experiencia en el Hotel Hodelpa Novus Plaza!

We apologize for the inconvenience of your room facing the interior and how it affected your experience. We appreciate your feedback, and we will certainly take your suggestion into account to improve our room allocation in the future. We hope that despite this issue, you were able to enjoy other aspects of your stay. We look forward to the opportunity to welcome you back and provide you with a more satisfying experience in the future!

Gracias por su amabilidad, Yasmin. Nos alegra saber que haya tenido una buena experiencia en el Hodelpa Novus Plaza.

Dear Mr. Stefan,We apologize for any inconvenience caused by not receiving the room size you requested. Your satisfaction is important to us, and we want to ensure that you have the experience you expected. Please provide us with more details about your reservation so that we can address this issue promptly and make it right for you. Thank you for bringing this matter to our attention, and we look forward to resolving it to your satisfaction.Best regards,

Gracias por compartir su experiencia en el Hotel Hodelpa Novus plaza, Daniela. Nos alegra saber que haya disfrutdo de la limpieza, la amabilidad del personal y las buenas amenidades como el restaurante y el gimnasio. ¡Esperamos que vuelva pronto!

Thank you for your review, Andi! We appreciate your comments about the value of the property and its ideal location in the colonial Zone. We hope to welcome you back to Hodelpa Novus Plaza soon!

Thank you, Glenda, for sharing your feedback on your stay at Hodelpa Novus Plaza. We are glad to hear that you found the service to be very good and welcoming, making you feel at home. We hope to welcome you back soon!

Thank you for your visit and suggestions.

I appreciate your review, Anuradha! We are pleased to hear that you felt safe thanks to the bustling street and enjoyed the friendly service from our staff at Hodelpa Novus Plaza. It seems like the location is the standout aspect of the hotel for you.

Muchas gracias por visitarnos

Muchas gracias por visitarnos.

Dear Sir,Thank you very much for visiting Novus Plaza. We are deeply sorry to hear about your experience with your reservation. It is crucial to thoroughly review the booking and cancellation policies before confirming a reservation. We greatly appreciate your feedback, which we will take into account to improve our service. It is important to note that bookings made through external platforms are subject to their own cancellation policies, so unfortunately, we cannot intervene directly in those cases. However, we are here to assist in any way we can and offer support within our capabilities. Thank you for sharing your experience with us.Warm regards,Anyeline Rodriguez,Digital Marketing Coordinator

Muchas gracias por valorarns.

Gracias Maryorie por su comentario. Nos alegra saber que tu estancia en el Hodelpa Novus Plaza fue buena. Nuestro personal se esfuerza por ser amable y ofrecer un excelente servicio. Esperamos verte de nuevo en el futuro.

¡Hola José! Me alegra saber que su experiencia en el Hotel Hodelpa Novus Plaza fue muy buena. Apreciamos sus comentarios positivos. Nuestro objetivo es brindar un servicio amable y de calidad a nuestros huéspedes. Esperamos verle nuevamente en tu próximo viaje.¡Gracias por hospedarte con nosotros!

Muchas gracias por valorarnos. Esperamos su pronta visita.

Estimada señor aRosa,Gracias por compartir su experiencia en el hotel Hodelpa Novus Plaza. Cuánto lamentamos los inconvenientes que haya encontrado durante su estancia. Sin embargo, nos alegra que estuviera satisfecha con la limpieza, el aire acondicionado y las condiciones generales de la habitación. También nos complace que haya disfrutado del desayuno y que los empleados del restaurante fueran amables. Además, apreciamos que destacara la magnífica ubicación del hotel y el transporte ofrecido hacia el aeropuerto a un precio razonable.

Estimado señor Daniel, muchas gracias por elegir a Novus Plaza Hodelpa. Agradecemos su comentario y lamentamos que su experiencia en el Hodelpa Novus Plaza haya sido negativa. Tomaremos en cuenta sus comentarios sobre el estado de la habitación y los servicios ofrecidos. Sin embargo, nos alegra saber que el trato del personal fue amable. Apreciamos sus comentarios el cual nos sirve para mejorar en el futuro.¡Gracias por compartir su experiencia con nosotros, Daniel!

Gracias por compartir su opinión, señor Antolin. Lamentamos que su experiencia en el Hodelpa Novus Plaza no haya sido memorable. Sin embargo, nos alegra saber que recibiste un trato amable durante su estadía. Tomaremos en cuenta sus comentarios para mejorar nuestros servicios.Esperamos recibirle nuevamente en el futuro para brindarle una experiencia excepcional.

My pleausure!

You're welcome!

Muchas gracias por su valoración.

Muchas gracias por su valoración.

Muchas gracias por su valoración.

Dear Gianni,Thank you for your feedback on the Hodelpa Novus Plaza hotel. We appreciate your honest review and apologize if your experience was not as exciting as you had hoped. We value your input and will use it to improve our services. If you have any specific suggestions, please feel free to share them with us.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Warm regards,Anyeline RodriguezDigital Marketing CoordinatorHodelpa Novus Plaza Hotel

Thank you, Mr. Tobias, for your review of Hodelpa Novus Plaza. We appreciate your feedback.We understand that the hotel's location is excellent, but we apologize for any inconveniences caused.We will take your comments into account for future improvements. With pleasure, Anyeline Rodriguez, Digital Marketing Coordinator.

Thank you, Mr. Antonio, for your review of Hodelpa Novus Plaza.We appreciate your feedback. We understand that the hotel's location is excellent, but we apologize for any inconveniences caused.We will take your comments into account for future improvements.With pleasure, Anyeline Rodriguez, Digital Marketing Coordinator.

Thank you for your review, Nisan T. We apologize for the inconveniences you experienced at Hodelpa Novus Plaza. We appreciate your feedback and will work to address the noise issue in the room. We strive to provide great service and a comfortable stay for all our guests, and we apologize for falling short in your case. We hope you'll give us another chance in the future for a better experience.

Gracias por compartir su experiencia, señor Alexander. Lamentamos escuchar que haya encontrado algunos problemas durante su estadía en el Hodelpa Novus Plaza. Tomaremos nota de sus comentario para seguir implementando mejoras en esos aspectos.Apreciamos su amabilidad al dar su opinión y esperamos poder brindarle una experiencia mejorada en el futuro.Con muchp gusto, Anyeline Rodriguez, Coordinadora de Marketing Digital.

Thank you for your feedback, Mrs. Deyanira. We appreciate your visit to Novus Plaza Hodelpa.We deeply regret the inconveniences you experienced during your stay. We value your positive comments about our staff.We will make sure to address these issues to enhance the overall guest experience. Thank you for choosing Hodelpa Novus Plaza. We look forward to welcoming you in the future. Sincerely,Anyeline Rodriguez, Digital Marketing Coordinator.

Thank you Eliezel for your review of Hodelpa Novus Plaza. We're glad to hear that you enjoyed the great location for walking around and the great food at our hotel.We strive to provide a friendly and accommodating experience for our guests, so we're happy to see that reflected in your review. We hope to welcome you back again soon!

Thank you for your review, Tino! We are glad to hear that you found our hotel convenient. We strive to provide a friendly and accommodating experience for our guests at Hodelpa Novus Plaza. Thank you for choosing to stay with us and we hope to welcome you back in the future.

Hello Mr. Michael. We appreciate you choosing to stay at our hotel. If you have any other questions or need assistance, please don't hesitate to let us know. We hope you have had a wonderful stay!

Hello Mrs. Soeurette. We appreciate you choosing to stay at our hotel. If you have any other questions or need assistance, please don't hesitate to let us know. We hope you have enjoyed a wonderful stay!

Gracias por su revisión, Orfah. Lamentamos que no haya disfrutado del olor del hotel Hodelpa Novus Plaza. Apreciamos su comentario sobre la amabilidad del personal. ¡Esperamos poder brindarle una experiencia más satisfactoria en el futuro! Con mucho gusto, Anyeline Rodriguez, Coordinadora de Marketing Digital.

Thank you very much for your rating.

Thank you for your review of Hodelpa Novus Plaza. We are glad to hear that you had a great experience at our property. We strive to provide a friendly and enjoyable stay for all our guests. We look forward to welcoming you back in the future.

Thank you, Mirfred, for your review of Hodelpa Novus Plaza.We're glad to hear that your mom loved the hotel and found the staff to be friendly and professional. We apologize for any inconvenience caused by the carpets not smelling good. Your feedback will be passed on to the relevant team for improvement. We appreciate your overall positive experience and look forward to being your go-to hotel in the future!

Thank you for your review, Jose. We apologize for the inconveniences you experienced during your stay at Hodelpa Novus Plaza.We appreciate your feedback and want to assure you that we will address the mentioned issues, which is a situation that surprises us. We're glad to hear that you enjoyed the excellent breakfast. Your comments help us improve, and we look forward to welcoming you again soon.

Thank you very much for visiting Novus Plaza Hodelpa. We greatly appreciate your evaluation of the exceptional service and assistance from our staff. We look forward to your next visit. Thank you for sharing your experience.With pleasure, Anyeline Rodriguez, Digital Marketing Coordinator.