Hello Raylette, thank you for your comment. It was an honor to serve you. We hope to have you back soon.

Hello Melissa, we appreciate your comment and rating. We look forward to seeing you back very soon.

Hola Juan Carlos, gracias por su comentario y valoración. Esperamos tenerle de regreso muy pronto.

Hello Hilda, we are sorry for not meeting your expectations, we hope to serve you again and enjoy our improvements and innovations that change your perspective.

Hello Martha, thank you for your comment. We hope to have you back soon.

Hola Juan Antonio, lamentamos no haber cumplido sus expectativas en su estadía, y mas aún no tener reporte alguno para brindarle una experiencia satisfactoria, esperamos volver a servirle pronto, disfrute de nuestras innovaciones y esto cambie su perspectiva.

Hallo Ronny, es tut mir leid, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat. Die Ausstattung im Zimmer ist in einwandfreiem Zustand und wurde während Ihres Aufenthalts überprüft, sobald Sie Ihren Bericht abgegeben haben. Wir erbringen die angebotenen Dienstleistungen mit der Qualität, die uns auszeichnet. Wir hoffen, Sie bald wieder bedienen zu dürfen und Sie können Ihre Wahrnehmung ändern.

Hello Kevin, thanks for your comment. You booked a standard room, and it was the one we gave you. The rooms with balconies are Junior Suites but unfortunately they were not available for your dates. We hope to see you again soon.

Hello Carlos Eduardo, thank you very much for your comment and evaluation. It was an honor for us to serve you and we hope to have you back very soon.

Hola Julieth, agradecemos su valoración. Esperamos tenerle de regreso pronto.

Hola Yves, lamentamos su insatisfacción.

Hello Royan, thank you for choosing us. It was an honor for us to serve you. We hope to have you back soon.

Hola David, gracias por su comentario. Esperamos volver a servirle pronto.

Hello John, we appreciate your review. It was an honor to serve you. We hope to have you back soon.

Hello Jean, thank you for your comment. We hope to have you back soon.

Obrigado por ter reservado conosco, lamentamos não termos atendido às suas necessidades, você reservou o quarto mais barato e solicitou um quarto mais espaçoso gratuitamente, mas não o tínhamos disponível, o que você supõe ser chiclete, chama-se Silicone e é para vedar juntas de banheiro, que é comum usar nessas áreas, como já esclarecido, em relação ao banheiro entupido, você foi informado de que não deve jogar papéis dentro como diz claramente o rótulo na frente de cada banheiro, é é bom ter em mente que você não deve colocar tapetes dentro dos banheiros, pois acumula bactérias e com isso o argumento de que não tomamos banho não é saudável, não costumamos responder a comentários maliciosos, mas sim buscar um solução durante a sua estadia. Estamos ao dispôr!

Hello Jean-Louis, thank you for your comment. For us it was an honor to serve you as you deserve, we hope to have you back very soon.

Hola Ariel, agradecemos su valioso comentario. Para nosotros fue un honor servirle. Esperamos tenerle de regreso muy pronto.

Hola María Eugenia, gracias por su valioso comentario. Esperamos volver a servirle muy pronto.

Olá Fujam, sem dúvida lamentamos que você tenha sido afetado por esta situação inesperada, foi um curto-circuito que afetou as conexões do ar condicionado. Você imediatamente relatou o que estava acontecendo conosco, fizemos de tudo para resolver isso o mais rápido possível e, mesmo que você diga o contrário, arcamos com os custos da transferência para o outro hotel. Você sabe bem que pagamos diretamente ao taxista. Lamentamos sua percepção.

Hola Jesús, gracias por su comentario, nos hubiese gustado conocer el motivo de su puntuación.

Hello Robert, thanks for sharing your experience. For us it was a pleasure to serve you as you deserve, we hope to have you back soon.

Hola Yuderkis, gracias por su comentario. Esperamos ansiosos volver a servirle pronto.

Hello Lawrence, we really appreciate your comment. Our greatest satisfaction is knowing that you enjoyed your stay. We hope to have you back very soon.

Hello Nicol, thank you for your valuable comment. We hope to have you back very soon.

Hola Nicol, agradecemos su valoración. Esperamos tenerle de regreso muy pronto.

Hola Adrián, agradecemos su comentario. Esperamos tenerle pronto de regreso.

Hola Randall, gracias por su valoración. Esperamos servirle nuevamente muy pronto.

Hello Nichools, thank you for your comment and suggestions. We strive to accommodate your requests and make your experience the best. We hope to have you back soon.

Hola Victor, gracias por su valoración.

Hello Raylette, thanks for your comment. We are glad that you enjoyed your stay. We look forward to seeing you back soon.

Agradecemos su evaluación, Ruddy. Esperamos tenerle de regreso muy pronto.

Hola Santiago, nuestro objetivo principal es el trato personalizado a nuestros clientes, es para noostros de vital importancia que nuestros clientes se vayan con la mejor experiancia de servicio, lamentamos su percepcion.

Thank you so much for your comment Andrew, we are so glad for you always choose us, we really appreciate it.

Hi James, access to our safes is totally free, the deposit is returned immediately, you give us the key to the safe. You should have closed the bathroom window so the curtain wouldn't blew.

Hola, nos hubiera ayudado su comentario.

Hello Timothy, thank you for your comment.

Thanks for staying here! Your opinion is very important for us.

Thank you so much for your comment. W e ope see you soon again.

Nos hubiera gustado saber el por que de su puntuacion.

Thanks for your feedback Lizbeth, it is very important for us, we are gald to now that you enjoyed your stay and the Mangu, we hope see you soon.

Thank you for your very possitive comment

Thanks for your comment David, hope see you again.

Agradecemos su puntuacion, esperamos tenerle de regreso muy pronto.

Hi, it is a big surprise to us to know that, your saty was for 8 nights and you never went to our reception to refer about those complaint, for sure we had helped you and look for a solution to all that you mention and now we do not have how to prove.

Agradecemos su comentario, la zona donde estamos ubicados tuvo una averia que incluso afecto nuestra planta electrica sin embargo pudimos resolver a la brevedad posible, esperamos tenerle de regreso.

Agradecemos su valiosa puntuacion.

Thank you for your evaluation, looking forward to see you back soon. The Admin