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Beoordelingen van Hampton Inn & Suites Saratoga Springs Downtown

2.5 out of 5
Hampton Inn & Suites Saratoga Springs Downtown
25 Lake Ave, Saratoga Springs, NY

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 627 van 836 beoordelingen" "
Gastenscore: 8 - Goed. 136 van 836 beoordelingen" "
Gastenscore: 6 - Redelijk. 43 van 836 beoordelingen" "
Gastenscore: 4 - Matig. 14 van 836 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 16 van 836 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
$15 for parking? Room was great, hotel is beautiful, fair price
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Paul, Pittsford

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Todd, Fishkill

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel, excellent staff and good parking. Only with they had a restaurant inside
1 nacht verbleven in mei 2024

6/10 – Redelijk

Charlene

Positief: Netheid
The property was attractive. I did not like the room they gave us which was right next to the conference rooms. The room was “accessible” which we did not want or need. The breakfast was fair. Although more attractive than most Hampton Inns, it was not our best experience.
1 nacht verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Thank you so much for the kind words on the appearance of our hotel. Please accept my apology for the issues you faced, our goal is to provide excellent customer service to our guests every time. We take all comments as a tool to better ourselves and thank you for your honest feedback, we appreciate you taking a moment to let us know what we did right and what we need to improve.

4/10 – Matig

Eric

Negatief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Jennifer op 11 mei 2024
We are truly sorry to hear that your stay did not meet your expectations. We would greatly appreciate it if you could provide us with more specific details regarding the aspects of your stay that were unsatisfactory. This will enable us to investigate the issues further and take appropriate actions to prevent similar occurrences in the future.

10/10 – Uitstekend

Chrisjay, Scott AFB

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It feels safe, with the police station just across it, the main strip is very walkable, family-friendly, convenient access to all shopping
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Gary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Melisa

Reisde met familie en kleine kinderen
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
We were hopeful for a more thorough cleaning of the room/bathroom
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Ashley

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My room was not ready at check in. Staff were extremely rude. Our room was not only dirty but very unsanitary (multiple pictures for proof). The hotel does not have a hot tub as stated in description. The pool picture used appeared to be a stock image. The pool looks nothing like what is in the ad (picture for proof). We will never stay at this location again.
2 nachten verbleven in april 2024
Reactie van Jennifer op 2 mei 2024
Thank you for taking the time to share your feedback regarding your recent stay with us.It is disheartening to hear that your room was not ready upon check-in and that you encountered rudeness from our staff. This falls far below the level of service we strive to provide, and we will address this issue with our team to ensure it does not happen again in the future.We deeply regret that your room did not meet our cleanliness and sanitation standards. We take hygiene very seriously, and your experience does not reflect the high standards we aim to maintain.Regarding the hot tub discrepancy and the pool portrayal in our images, we understand your frustration and apologize for any confusion caused. We are currently going through renovations, and updated photos are coming very soon.Please know that your feedback is invaluable to us, and we genuinely appreciate the opportunity to improve. We understand your decision not to return, but we hope you will reconsider and give us another chance to exceed your expectations in the future.

10/10 – Uitstekend

Geralyn

Reisde met een groep
Wonderful
1 nacht verbleven in april 2024
Reactie van Jennifer op 2 mei 2024
Thank you so much for your review! We're thrilled to hear that you had a fantastic experience during your stay with us. Providing exceptional service and creating memorable moments for our guests is our top priority, and we're delighted that we succeeded in doing so. Happy Travels!

8/10 – Goed

Melissa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel in great location!
1 nacht verbleven in februari 2024
Reactie van Jennifer op 2 mei 2024
Thank you for taking the time to leave us such a positive review! We're delighted to hear that you enjoyed your stay at our hotel and found our location convenient. We hope to have the pleasure of welcoming you back to our hotel on your next visit to the area

8/10 – Goed

Pete

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice property. Great location and easy walk to downtown.
1 nacht verbleven in april 2024
Reactie van Jennifer op 2 mei 2024
We're thrilled to hear that you enjoyed your stay at our property and found our location convenient for exploring downtown. We look forward to welcoming you back to our property in the future!

10/10 – Uitstekend

Andy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Jennifer op 2 mei 2024
Thank you so much for your outstanding rating! We're thrilled to hear that you had a fantastic experience during your stay with us. We truly appreciate your support and hope to have the pleasure of welcoming you back for another wonderful stay in the future.

10/10 – Uitstekend

Erin, Lone tree

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great! Comfy bed, quiet room, friendly staff, conveniently located, clean, yummy breakfast. I’ll be back!
1 nacht verbleven in april 2024
Reactie van Jennifer op 2 mei 2024
Thank you so much for your wonderful review! We're thrilled to hear that you had such a fantastic experience during your stay with us.Providing a comfortable and enjoyable stay for our guests is our top priority, and we're delighted that you found our beds comfy, rooms quiet, and our staff friendly. We can't wait to see you again in the future.

10/10 – Uitstekend

Thomas

Good
1 nacht verbleven in april 2024
Reactie van Jennifer op 2 mei 2024
Thank you so much for taking the time to leave us a perfect 5 out of 5 rating! We're thrilled to hear that you had an exceptional experience during your stay with us.Providing top-notch service and ensuring our guests have a memorable stay is our utmost priority, and we're delighted that we were able to meet and exceed your expectations.

8/10 – Goed

Gary, Cheshire

Reisde met partner
Positief: Netheid, voorzieningen
Hotel is under renovation. It is going to be much better when completely renovated.Swimmable 16 yard lap pool. Great location for downtown Saratoga.
2 nachten verbleven in april 2024
Reactie van Jennifer op 2 mei 2024
Thank you for your review and for choosing to stay with us during our renovation period. We're delighted to hear that you are looking forward to experiencing our improved facilities once the renovation is complete. We can't wait to unveil our upgraded hotel and amenities to you on your next visit. Safe Travels!

10/10 – Uitstekend

Kelly

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff. Rooms were very clean and comfortable.
1 nacht verbleven in april 2024
Reactie van Jennifer op 2 mei 2024
Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a great stay and that you found our staff to be excellent.Ensuring that our guests feel comfortable and well taken care of is our top priority, and we're delighted that you found our rooms clean and comfortable.Happy Travels!

10/10 – Uitstekend

Ted

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Top notch property, new refresh underway. Perfect location one block off the Main Street, Broadway. We highly recommend it and will stay here again.
1 nacht verbleven in april 2024
Reactie van Jennifer op 2 mei 2024
Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience at our property and, we're delighted that you found our location perfect for exploring Broadway. We can't wait to welcome you back, and to unveil our updated property to you! Happy Travels.

10/10 – Uitstekend

Joseph, Hyde Park

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Jennifer op 2 mei 2024
Thank you for the feedback! We can't wait to welcome you back for another outstanding stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 – Uitstekend

GREGOR

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Jennifer op 2 mei 2024
We're happy to hear that you had a great experience during your stay with us.Providing outstanding service and ensuring our guests have a comfortable and memorable stay is very important to us.We hope to see you again soon!

10/10 – Uitstekend

Patricia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
-
1 nacht verbleven in april 2024
Reactie van Jennifer op 2 mei 2024
We're absolutely delighted to hear that you had such a wonderful experience during your stay with us.Ensuring our guests have a comfortable and enjoyable stay is our top priority, and we're thrilled that we succeeded in doing so for you.

8/10 – Goed

Ana

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Negatief: Voorzieningen
The hotel was within walking distance of downtown and had many business and restaurant options nearby. The staff was very professional and pleasant. The only negative thing I have to say about it was that the pool and gym area were closed, which was one of the main reasons I chose this hotel. In the future, you should be notified about scheduled closures or maintenance in the hotel so people are aware and can make alternate arrangements if they want.
2 nachten verbleven in maart 2024
Reactie van Jennifer op 2 mei 2024
Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you found our hotel's location convenient and our staff professional and pleasant.We sincerely apologize for any inconvenience caused by the closure of our pool and gym area during your stay. Your feedback regarding the importance of being informed about ongoing renovations is duly noted! That information is provided on our website, but we will take immediate steps to enhance our communication processes to better serve our guests in the future.

8/10 – Goed

George

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van jennifer op 2 mei 2024
We're pleased to hear that you had a positive experience during your stay.We're always striving to improve and provide the best possible experience for our guests. If there are any specific areas where you feel we could enhance our services or amenities, we would greatly appreciate your feedback.

10/10 – Uitstekend

scott

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location close to everything food shopping bars…staff especially at front desk were Wonderful. Highly recommend
1 nacht verbleven in april 2024
Reactie van Jennifer op 2 mei 2024
Thank you for choosing to stay with us and for taking the time to share your wonderful review. We're thrilled to hear that you enjoyed our excellent location, with convenient access to everything from dining to shopping and bars.Your kind words about our staff, especially those at the front desk, are truly appreciated. Providing exceptional service is at the heart of what we do, and it's delightful to hear that our team's efforts contributed to your enjoyable stay.

8/10 – Goed

Sohyun

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pretty happy with the stay. The room was ready early, which helped. Very close to downtown. A bit of noise from the other rooms. No slippers, no bathrobes, no toothbrushes, no electric pot - which were minor inconveniences. The breakfast and coffee were much appreciated!
2 nachten verbleven in april 2024
Reactie van Jennifer op 2 mei 2024
Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you were pretty happy with your stay and that our early check-in option was convenient for you.We apologize for any inconvenience caused by noise from neighboring rooms. Your comfort is important to us, and we'll do our best to address this issue to ensure a quieter stay for you in the future.We appreciate your understanding regarding the absence of certain amenities. Your feedback is valuable as we continually assess and refine our offerings to better meet the needs of our guests.We hope to have the opportunity to welcome you back, Safe travels!

6/10 – Redelijk

Shanna

Zakenreiziger
I was disappointed that I was not informed that the hotel was undergoing updates and therefore some of the amenities such as the gym and spa were not available.
3 nachten verbleven in maart 2024
Reactie van Jennifer op 2 mei 2024
We sincerely apologize for any disappointment caused by not being informed about the updates taking place at our hotel during your stay.Ensuring our guests are well-informed about any ongoing renovations or updates is essential, and we regret falling short in this regard. Your feedback serves as a valuable reminder for us to enhance our communication processes to better manage expectations and provide a seamless experience for our guests.We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 – Uitstekend

Peter

1 nacht verbleven in maart 2024
Reactie van Jennifer op 2 mei 2024
Thank you so much for taking the time to leave us a review! We're absolutely thrilled to hear that you had an exceptional experience during your stay with us. We can't wait to welcome you back for another great stay in the future.

4/10 – Matig

Jennifer

1 nacht verbleven in maart 2024
Reactie van Jennifer op 2 mei 2024
Thank you for taking the time to provide feedback on your recent stay with us. We're disappointed to hear that your experience fell short of your expectations.We take guest feedback very seriously and would appreciate any additional details you can provide regarding your stay.

10/10 – Uitstekend

Aaron

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Other than the construction, a very nice Hampton Inn.
1 nacht verbleven in maart 2024
Reactie van Jennifer op 2 mei 2024
Thank you for choosing to stay with us and for sharing your feedback, we are happy to hear that you enjoyed our property! We apologize for any inconvenience caused by the ongoing renovations. Please know that these updates are aimed at enhancing our guests' experience, and we appreciate your patience and understanding during this time.We hope to have the opportunity to welcome you back for an even more enjoyable stay once the renovations are complete.

10/10 – Uitstekend

Daniel

1 nacht verbleven in maart 2024
Reactie van Jennifer op 2 mei 2024
We're absolutely thrilled to hear that you had a fantastic experience during your stay with us.Ensuring our guests have a memorable and enjoyable stay is our top priority, and we're delighted that we were able to meet and exceed your expectations.

10/10 – Uitstekend

Valerie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is currently under renovation in some areas, definitely upgrading it. Staff were so friendly and helpful and property will be fantastic once all reno is complete
1 nacht verbleven in maart 2024
Reactie van Jennifer op 2 mei 2024
Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you found our staff to be friendly and helpful during your visit.We appreciate your understanding regarding the ongoing renovations. It's fantastic to hear that you see the potential for our property to be even better once all the upgrades are complete.We can't wait to unveil the finished product and welcome you back for an even more fantastic stay in the future.

10/10 – Uitstekend

Donald

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Jennifer op 2 mei 2024
Thank you for the review! We're thrilled to hear that you had such a fantastic experience with us.If there's anything specific that made your stay memorable or any feedback you'd like to share, please feel free to let us know.

10/10 – Uitstekend

Geri Ann

Positief: Netheid
2 nachten verbleven in maart 2024
Reactie van Jennifer op 2 mei 2024
Thank you for the review! We're thrilled to hear that you had such a fantastic experience with us.If there's anything specific that made your stay memorable or any feedback you'd like to share, please feel free to let us know.

10/10 – Uitstekend

Melissa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a beautiful hotel, staff was friendly and professional. The hot tub is nice. The parking is convenient and fairly priced. We had a very good two-night stay.
2 nachten verbleven in maart 2024
Reactie van Jennifer op 2 mei 2024
Thank you for choosing to stay at our hotel and for taking the time to share your experience. We're delighted to hear that you found our hotel beautiful and that our staff provided you with friendly and professional service.It's wonderful to know that you had the opportunity to enjoy our amenities.Happy Travels! We hope to welcome you back next time you are in town.

10/10 – Uitstekend

Karen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is incredibly helpful and the hotel is immaculately maintained.
1 nacht verbleven in maart 2024
Reactie van Jennifer op 2 mei 2024
Thank you for choosing to stay with us and for sharing your experience. We're thrilled to hear that you found our staff to be incredibly helpful.Providing exceptional service and a clean, comfortable environment are our top priorities, and we're delighted that we met your expectations in both regards.

10/10 – Uitstekend

Bozenna

Reisde met partner
Too eark Ly to write a full review
1 nacht verbleven in maart 2024
Reactie van jennifer op 2 mei 2024
Thank you for taking the time to leave us a review! We understand it might be too early to provide detailed feedback, but we appreciate your initial thoughts.We hope to see you again soon.Safe Travels.

6/10 – Redelijk

William

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property is definitely nice. The noise quality for the room next-door kept me up all night. The walls are thin and you could hear everything so I didn’t get to sleep from about three in the morning till about six for the price. I wouldn’t recommend this hotel there is many other others that you could get for much less money. I complained to the front desk in the morning but they didn’t want to adjust or do anything for me since it was booked through a third-party so that sucks. most likely I will not return to this property.
1 nacht verbleven in maart 2024
Reactie van Jennifer op 4 mrt 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the noise disturbance you experienced during your stay. Providing a peaceful and restful environment for our guests is a top priority, and we regret that we fell short of your expectations in this regard.Your concerns have been noted, and we will be addressing this issue with our team to ensure we are taking measures to minimize noise for future guests.Regarding your experience with our front desk team, we are sorry for any misunderstanding. We always strive to provide exceptional service- regardless of the booking method.We appreciate your feedback as it helps us to improve. We understand your decision not to return, but we hope you might reconsider in the future.

10/10 – Uitstekend

Abbey

Reisde met familie en kleine kinderen
Positief: Voorzieningen
We stay here at least a couple times a year and love it.
1 nacht verbleven in februari 2024
Reactie van Jennifer op 4 mrt 2024
Thank you so much for your continued loyalty and for choosing to stay with us. Your kind words mean a lot to us and serve as a wonderful motivation for our team to continue providing the best possible service and experience for our valued guests.We look forward to welcoming you back on your next visit.

10/10 – Uitstekend

Carol

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The kitchen manager at breakfast buffet was amazing - he was so attentive to all the guests. Above and beyond level of service. Very good spread of food too!
1 nacht verbleven in februari 2024
Reactie van Jennifer op 23 feb 2024
Thank you for choosing our hotel and for taking the time to share your experience with us! We are thrilled to hear that you enjoyed our breakfast buffet and that our kitchen manager, Pete, made such a positive impression on you. We are incredibly proud of our team, and it's wonderful to hear that Pete provided exceptional service during your visit. We will make sure to pass along your kind words to him, as recognition of their efforts means a lot to us.

6/10 – Redelijk

Melissa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel with very nice employees & great location. Housekeeping didn’t come once in 3 days, pillows and bedding uncomfortable, and awkward room layout with thin walls
Reactie van Jennifer op 23 feb 2024
Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words about our employees and our hotel's location. However, we are truly sorry to hear about the challenges you faced during your stay.We sincerely apologize for the inconvenience with housekeeping. This is certainly not up to our usual standards, and we will be addressing this matter with our housekeeping team to ensure it does not happen again. Your comfort is of utmost importance to us, and we regret that you found the pillows and bedding uncomfortable. We will certainly look into ways we can improve in this area to enhance the quality of sleep for our guests.

8/10 – Goed

CHRISTINA

Reisde met familie
Positief: Personeel en service, comfort kamer
Very comfortable and the breakfast is great!
2 nachten verbleven in februari 2024
Reactie van Jennifer op 23 feb 2024
Your feedback is greatly appreciated, and we will make sure to share your kind words with our team. Knowing that our guests are happy with their experience motivates us to continue delivering exceptional service.Should your travels bring you back to Saratoga, we would be honored to host you again.

10/10 – Uitstekend

Jason

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location, facilities and plenty to do in the area
1 nacht verbleven in februari 2024
Reactie van Jennifer op 23 feb 2024
Thank you for taking the time to share your experience with us! We are thrilled to hear that you had an excellent stay and that our hotel's location and facilities exceeded your expectations.It's wonderful to know that you found plenty to do in the surrounding area. We are fortunate to be situated in such a vibrant location with numerous attractions and activities nearby.

8/10 – Goed

Michael

Reisde met partner
Positief: Voorzieningen
Great location. Great staff. Very clean. No bar but they are in the middle adding one.
2 nachten verbleven in februari 2024
Reactie van Jennifer op 23 feb 2024
Thank you for choosing our hotel and for sharing your wonderful feedback! We are delighted to hear that you enjoyed your stay with us and that our location, staff, and cleanliness met your expectations.We are in fact in the process of adding a bar to our facilities-to enhance the experience for our valued guests, and we appreciate your understanding during this transition.

10/10 – Uitstekend

Craig

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel in the heart of Saratoga
1 nacht verbleven in februari 2024
Reactie van Jennifer op 17 feb 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a great stay, and it's wonderful to know that our location served you well. We hope to welcome you back to Saratoga soon!

4/10 – Matig

Emily

Positief: Comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Eh I’d look around.
Everything is extra the parking ..the wifi.. they are in the middle of construction so there were supplies everywhere including the parking lot which was annoying because it’s easier to park on the first level so you can go straight in. If you park on the second level, you take an elevator down to just go outside again to get to the hallway Which I guess would be fine if it wasn’t so cold out. But the most annoying thing was they turned the water off for like five hours. We were not informed they were going to be doing this and we had an event to go to that night, but we couldn’t take a shower. Before we even did any of that, we got in from being out , I went to the front desk and asked them if we could have some towels. Right then the receptionist in the front should have told us oh by the way the water is off. When I went to check out today I had mentioned it would’ve been nice if someone had told us about the water since I’m sure they had it scheduled for a while and was informed that when I first checked in the guy gave me a paper, which he didn’t. And then she told me they also put paper under the door, which I know for a fact was never done, and she almost made it seem like I was a liar . There are a lot of hotels to choose from out there. I’d skip this one next time. I’d say the only good thing was the breakfast was decent and there was a nice hot tub.
2 nachten verbleven in februari 2024
Reactie van Jennifer op 14 feb 2024
Thank you for taking the time to share your feedback regarding your recent stay with us. We are disheartened to learn that your experience fell short of expectations. We sincerely apologize for the inconveniences you encountered, particularly regarding the ongoing construction, and the water interruption. It is regrettable that these issues were not effectively communicated to you upon arrival, as ensuring that our guests are comfortable is incredibly important to us. Your comments have been shared with our management, and we will make improvements to prevent similar occurrences while renovations are still ongoing. We hope you will consider giving us another opportunity in the future.

10/10 – Uitstekend

Christopher

1 nacht verbleven in februari 2024
Reactie van Jennifer op 15 feb 2024
Thank you very much for your wonderful review! We are happy to hear that you enjoyed your stay with us, delivering exceptional service and ensuring that our guests are welcomed and comfortable is our top priority. We're delighted that we succeeded in meeting your expectations. We look forward to welcoming you back in the future.

10/10 – Uitstekend

Andrew

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful propert !
1 nacht verbleven in februari 2024
Reactie van Jennifer op 10 feb 2024
Thank you so much for your review! We're thrilled to hear that you enjoyed your stay with us. We genuinely appreciate the positive feedback, it would be our pleasure to welcome you back for another memorable stay whenever you are in town. Safe Travels.

10/10 – Uitstekend

Bryan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Jennifer op 23 feb 2024
Thank you for choosing to stay with us and for taking the time to share your feedback. We are thrilled to hear that you enjoyed your recent stay at our hotel. It's always our goal to provide a comfortable and enjoyable experience for all our guests, and we are glad we could meet your expectations.

10/10 – Uitstekend

Sarah

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay in Saratoga
Great place to stay, conveniently located to downtown, clean, comfortable, great breakfast!
1 nacht verbleven in februari 2024
Reactie van Jennifer op 7 feb 2024
Thank you for taking the time to share your recent experience with us. We're thrilled to hear that you enjoyed your stay. We are glad that you found our location convenient for exploring downtown and that you appreciated our efforts to provide you a home away from home! We hope to welcome you back in the future!

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Jennifer op 6 feb 2024
Thank you so much for taking the time to leave us such a glowing review! We are thrilled to hear that you enjoyed your stay. We look forward to welcoming you back in the future. Safe Travels.