Exterieur

Beoordelingen van Hotel Indigo Savannah Historic District, an IHG Hotel

4 out of 5

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 474 van 1457 beoordelingen" "
Gastenscore: 8 - Goed. 373 van 1457 beoordelingen" "
Gastenscore: 6 - Redelijk. 292 van 1457 beoordelingen" "
Gastenscore: 4 - Matig. 169 van 1457 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 149 van 1457 beoordelingen" "

7,6/10

Netheid

7,6/10

Personeel en service

7,0/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Renee

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The valet was a little expensive but worth it. They were quick to get our car and help us with our bags. The front desk gentleman was very helpful on suggestions and quick check in
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Sandra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

L'ERIN, Spokane

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My family and i enjoyed our stay; quiet and great location to city market and river street. Staff was great and valet was kind and rooms were clean. Bathroom was small and elevator area was tight. Otherwise great experience would recommend!
1 nacht verbleven in mei 2024
Reactie van Customer Service op 14 mei 2024
L'ERIN, it's thrilling to hear that your family and you relished your stay at Hotel Indigo Savannah Historic District, an IHG Hotel. We're glad our location made exploring city market and river street convenient, and that you appreciated our tidy rooms. We'll be sure to share your positive comments with our team members, including the valet team. Acknowledging your feedback regarding the bathroom and elevator area, we're always looking for ways to improve our guests' experience. We're grateful for your recommendation and can't wait to welcome you back in the future.

6/10 – Redelijk

Alyssa

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Liked the location to everything downtown. Property needs updating. Sofa in the suite was very stained & most our lamps/lights didn’t work & lampshades were nasty & stained.
1 nacht verbleven in mei 2024
Reactie van Customer Service op 13 mei 2024
Alyssa, thank you for sharing your experience. It's wonderful to hear that our convenient location was an appealing aspect of your visit. However, we regret to hear about any matters involving the room condition. Please rest assured we've highlighted these concerns to our maintenance and housekeeping teams for further review and action. We hope to have another opportunity to provide you with an outstanding stay during your next visit to the area.

6/10 – Redelijk

Walter

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
We had a really small room with king size bed. Square refrigerator was sitting on floor with coffee maker on top. Had to kick bottom of door in order to get it unstuck to open. Bedside lamp next to window,with plug ins wasn't working. I hope that all will be repaired and they will find some small table to get refrigerator off of the floor.
1 nacht verbleven in mei 2024
Reactie van Customer Service op 11 mei 2024
Walter, thank you for sharing your experience. It's unfortunate to hear about the small room size and the inconvenience caused by the appliance placement and maintenance issues you encountered. Please be assured that we prioritize all our guests' comfort and satisfaction, so your feedback has been noted for review and attention. We hope that these small hiccups won't deter your potential return, as we would like a second chance to provide you a superior stay.

2/10 – Ontzettend slecht

Jessica

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Cockroaches, not clean.
4 nachten verbleven in mei 2024

8/10 – Goed

Terryn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Customer Service op 9 mei 2024
Terryn, it's wonderful to see your positive rating for the Hotel Indigo Savannah Historic District. We appreciate you choosing to stay with us and hope to be your choice again in the future. Safe travels!

8/10 – Goed

Larry

Reisde met familie
Positief: Netheid, personeel en service
Okay... not exceptional.
3 nachten verbleven in mei 2024
Reactie van Customer Service op 7 mei 2024
Larry, thank you for sharing your perspective. At Hotel Indigo Savannah Historic District, our goal is to deliver more than just an okay visit. Feel free to reach out to us to discuss how we could make your stay exceptional next time. Your feedback is appreciated, and we hope you give us the opportunity to enhance your next stay.

10/10 – Uitstekend

Michele

Positief: Netheid, personeel en service
2 nachten verbleven in maart 2024
Reactie van Customer Service op 5 mei 2024
Thanks for the perfect rating, Michele!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hotel Indigo Savannah Historic District, an IHG Hotel.Have a wonderful day!

2/10 – Ontzettend slecht

Tracey

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Only shears on windows - no curtain to close for privacy, bathroom very small and dirty and woke up to a cockroach! Definitely would not recommend!
4 nachten verbleven in april 2024

8/10 – Goed

DJ

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten
Rooms were nice. There was garbage outside my room. Liked the uniqueness of property and staff was great.
1 nacht verbleven in april 2024
Reactie van Customer Service op 4 mei 2024
DJ, we're glad you appreciated the distinct charm of Hotel Indigo Savannah Historic District and the great service provided by our team members. We're sorry to hear there were cleanliness issues outside your room. Rest assured, your feedback has been noted and will be used to enhance our guest experience. Thank you for your review, and we hope to welcome you back soon.

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Customer Service op 3 mei 2024
David, thank you for your flattering score given to Hotel Indigo Savannah Historic District, an IHG Hotel on Expedia. We're grateful for your patronage and look forward to the chance of exceeding your expectations further on your next visit.

10/10 – Uitstekend

Dana

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Alfred (front desk) was amazing! So friendly and gave us great recommendations. The valet gentlemen were equally friendly and fun. Thank you for the hospitality all around.
1 nacht verbleven in april 2024
Reactie van Customer Service op 2 mei 2024
Dana, it's wonderful to read about your pleasant encounter with Alfred at the front desk and our valet team at Hotel Indigo Savannah Historic District. We're delighted that their recommendations and hospitality enhanced your stay with us. Your kind remarks mean a lot, and we'll certainly share them with the colleagues you've mentioned. We're looking forward to welcoming you back in the future.

8/10 – Goed

Randall

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Just watch for parking we thought we was getting free parking but it turned out to be 48.00 a day for parking on expedia its said free parking
2 nachten verbleven in april 2024
Reactie van Customer Service op 5 mei 2024
Randall, thank you for bringing the issue about parking to our attention. Hotel Indigo Savannah Historic District, an IHG Hotel, is located in a busy area, and parking costs can sometimes be misunderstood. We apologize for any confusion, but encourage guests to ask for clarification on such matters at the front desk. We appreciate your feedback and look forward to having you stay with us again in the future.

8/10 – Goed

Lelia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Customer Service op 2 mei 2024
Lelia, it's lovely to see your positive score for Hotel Indigo Savannah Historic District. Without further details, it's difficult to address any potential problems you may have encountered. Next time, feel free to inform our dedicated colleagues about any concerns or praise, as we're always eager to improve our offerings. We're looking forward to welcoming you back.

10/10 – Uitstekend

Theresa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Recommend staying!
1 nacht verbleven in maart 2024
Reactie van Customer Service op 30 apr 2024
Theresa, it's delightful to hear that you recommend Hotel Indigo Savannah Historic District, an IHG Hotel. We truly value you choosing us for your time in Savannah. We hope to have the pleasure of welcoming you back in the future.

6/10 – Redelijk

Cara, Boston

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
This was the second time we stayed at the property. The hotel is right in the middle of Savannah and easily walkable to many attractions and restaurants. The hotel is in need of some updates, however. The room AC was not working and would not get below 74 in the room. The bed was very stiff as well and because of the location, there was some street noise, even on the 7th floor.
1 nacht verbleven in april 2024
Reactie van Customer Service op 30 apr 2024
Cara, it's great to hear that you returned for a second visit and took advantage of the convenient location of Hotel Indigo Savannah Historic District. We're sorry to hear that you encountered inconveniences with the room conditions and noise levels. We strive to provide a comfortable and enjoyable experience for all our guests, so your feedback is important. Should you give us another chance, we recommend requesting a room away from the streets where noise is minimized. We hope to see you again for a better experience.

10/10 – Uitstekend

Victoria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Customer Service op 30 apr 2024
Victoria, it's delightful to hear that your stay at Hotel Indigo Savannah Historic District was enjoyable. We appreciate your 5-star review and hope to welcome you again for another exceptional experience. Thank you.

10/10 – Uitstekend

Owana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They took excellent care of us and made sure we had everything that we needed. Very friendly staff very helpful and it smelled wonderful in there. I’m sure that was provided by collections because I have it. I have it also. It was clean and the breakfast at the five Oaks taproom there was excellent. I had the best healthy breakfast ever.
2 nachten verbleven in april 2024
Reactie van Customer Service op 28 apr 2024
Owana, it's delightful to hear that you had an excellent experience at Hotel Indigo Savannah Historic District. We are glad that our team members were able to provide you with everything you needed and made your stay comfortable. We take pride in the cleanliness of our hotel and the enticing aroma that greets our guests. Also, it's wonderful that you enjoyed your breakfast at the Five Oaks Taproom, especially the healthy choice you made. Thank you for sharing your positive feedback, we look forward to welcoming you back in the future.

8/10 – Goed

Randall

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
It was very noisy from the street outside.
2 nachten verbleven in april 2024
Reactie van Customer Service op 27 apr 2024
Randall, we regret to hear that the outside noise caused you some inconvenience during your stay. Our location in a lively district often invites hustle and bustle, but we also strive to ensure all guests enjoy uninterrupted rest. For future visits, we'd be happy to recommend quieter rooms. Despite this setback, we trust the rest of your experience at Hotel Indigo Savannah Historic District satisfied your expectations. Thanks for sharing your feedback.

10/10 – Uitstekend

Matt

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed one night on our way to FL. Hotel was nice and very close to many bars/restaurants
1 nacht verbleven in april 2024
Reactie van Customer Service op 24 apr 2024
Matt, thanks for sharing your positive experience at the Hotel Indigo Savannah Historic District. We're thrilled you appreciated our ideal location near many dining and entertainment options. Your glowing review means the world to us. Travel safe and do stop by on your next trip!

8/10 – Goed

ROBERT L

2 nachten verbleven in april 2024
Reactie van Customer Service op 13 mei 2024
Thanks for the 4/5 rating, Robert!We're happy you had such a lovely stay at Hotel Indigo Savannah Historic District, an IHG Hotel! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

10/10 – Uitstekend

Thomas

Reisde met huisdieren, Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Was a great experience
2 nachten verbleven in april 2024
Reactie van Customer Service op 20 apr 2024
Thomas, we're thrilled to hear that you had a great experience at the Hotel Indigo Savannah Historic District, an IHG Hotel. It was our pleasure having you as a guest and we hope to welcome you back in the future.

8/10 – Goed

Ryan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was very nice and clean
1 nacht verbleven in april 2024
Reactie van Customer Service op 20 apr 2024
Ryan, thank you for sharing your positive impressions of Hotel Indigo Savannah Historic District. We're joyed to hear you found everything to be enjoyable and spotless. We appreciate your feedback and look forward to your next visit!

6/10 – Redelijk

janie

Reisde met familie
Positief: Personeel en service
We liked the location near the river but the room was very average. Needs updating. Noisy AC unit and elevators. I usually like Hotel Indigo properties but not this one.
3 nachten verbleven in april 2024
Reactie van Customer Service op 19 apr 2024
Janie, thank you for bringing your concerns to our attention. We acknowledge that a few aspects of your stay could have been improved, particularly regarding the condition of the room and the noise you faced. Rest assured, we continuously strive to improve our guest experiences and feedback like yours aids in our endeavor to achieve this. Our apologies if this stay didn't line up with your usual positive experiences at Hotel Indigo properties. We hope to have another chance to impress you in the future.

6/10 – Redelijk

Gabrielle

Reisde met partner
Positief: Personeel en service
Location is great and staff were very kind! But the room was just average and the bathroom looked like it needed a deeper clean. Valet parking is $48/night so we decided to park in a public garage and it costed us $15 total for a long weekend. We received a voucher for $25 for each night of our stay to use at the bar, and the bartenders were great! All in all, it’s not bad given that it is one of the less expensive options this close to River Street.
2 nachten verbleven in april 2024
Reactie van Customer Service op 19 apr 2024
Gabrielle, it's great to hear you found our location convenient and our team members welcoming. We're sorry to hear that certain aspects of your stay with us at Hotel Indigo Savannah Historic District didn't completely meet your expectations. We take cleanliness very seriously and aim to always offer exceptional value for our guests, including our on-site amenities like the beverage vouchers. We appreciate your feedback and will closely examine our offerings to ensure the best possible experience for future stays.

10/10 – Uitstekend

Natalie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and the suites were perfect!
2 nachten verbleven in april 2024
Reactie van Customer Service op 16 apr 2024
Natalie, it's delightful to hear that you appreciated the prime location and the excellence of the suites at Hotel Indigo Savannah Historic District, an IHG Hotel. We hope to welcome you back for another perfect stay in the future.

10/10 – Uitstekend

Cynthia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved our beautiful suite! Location was fabulous.. it was close to all of the fun! Maybe a little noise from outside, but worth it!
2 nachten verbleven in februari 2024
Reactie van Customer Service op 16 apr 2024
Cynthia, it's wonderful to hear that you appreciated your stunning suite at Hotel Indigo Savannah Historic District, an IHG Hotel. We're thrilled that our prime location added to your enjoyment. We understand the external noise and appreciate your understanding, acknowledging the exciting surroundings. We value your feedback and hope to see you again soon.

10/10 – Uitstekend

Matthew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Customer Service op 17 apr 2024
Matthew, thank you so much for your high-rating of Hotel Indigo Savannah Historic District, an IHG Hotel. We're thrilled that you enjoyed your stay and we can't wait to welcome you back in the future.

10/10 – Uitstekend

Corey

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
From check in to check out we had an incredible experience. Edward greeted us at valet and immediately helped us with our bags, car, and checked in. As we were trying to find the elevator, Milton directed us the right way, as well as offered to help with our baggage. Both gentlemen were extremely friendly and quick to offer their help. We were given complimentary waters whenever asked. Coffee in the lobby was great, and we had a $25 voucher for drinks each night we stayed (and that covered all but one drink the entire time). It is right in the middle of the square and the river walk so we didn’t have to go far for anything. When I come back to Savannah I will definitely be staying here again. 10/10
3 nachten verbleven in april 2024
Reactie van Customer Service op 16 apr 2024
Corey, it's fantastic to learn about your positive experience at Hotel Indigo Savannah Historic District. Your kind words about our diligent team members Edward and Milton will be relayed to them - they enjoy ensuring each guest feels well taken care of. We're glad you appreciated the small gestures like complimentary waters and the quality of our coffee in the lobby, as well as our convenient location. We eagerly await your return to provide you with another wonderful stay in Savannah!

10/10 – Uitstekend

Sandra

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good location. Hotel is clean & updated. Rooms feel small but overall pleased & would book again.
1 nacht verbleven in april 2024
Reactie van Customer Service op 16 apr 2024
Sandra, it's great to know you appreciated the well-maintained and modern atmosphere at Hotel Indigo Savannah Historic District, an IHG Hotel. We understand that the room size was a bit cozier than expected but we're glad it didn't deter from your overall satisfaction. Looking forward to welcoming you back in the near future!

10/10 – Uitstekend

Jeff

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice
2 nachten verbleven in april 2024
Reactie van Customer Service op 16 apr 2024
Jeff, it's wonderful to hear you found Hotel Indigo Savannah Historic District to be lovely. Your positive feedback is greatly appreciated, and we look forward to serving you again in the future.

6/10 – Redelijk

Nancy

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Great location. Walkable to most everything . Pretty noisy. Could use some soundproofing. They give you drink tickets which is nice but the bar staff acts like they don’t want you there. (Except for one girl, I think her name was Misty she was fantastic!)
3 nachten verbleven in april 2024
Reactie van Customer Service op 14 apr 2024
Nancy, thank you for sharing your thoughts. It's unfortunate to hear about some of the distractions you experienced, but we're glad our colleague Misty was able to provide you with fantastic service. Further improvements regarding noise and implementing a welcoming environment are continually in our plans. Your feedback about your interactions at the bar will also be discussed for a more comfortable future experience. We appreciate your patience, and we hope to get the chance to provide you with a more peaceful stay in the future.

6/10 – Redelijk

John

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in maart 2024
Reactie van Customer Service op 15 apr 2024
Thank you for the feedback, John.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

4/10 – Matig

mariah

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff here were very rude and not accommodating.
1 nacht verbleven in april 2024
Reactie van Customer Service op 14 apr 2024
Mariah, we regret to hear that your interactions with our team members didn't meet your expectations and didn't reflect the service that we aim to provide. We thoroughly value your feedback and will use this as an opportunity for improvement.

10/10 – Uitstekend

Matthew

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location in Savannah. This hotel has the best pillows.
Reactie van Customer Service op 12 apr 2024
Matthew, it's fantastic to hear you enjoyed your stay at Hotel Indigo Savannah Historic District, an IHG Hotel. We're particularly delighted that you appreciated our prime locale and the comfort of our pillows. We look forward to having you stay with us again in the future.

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel deserves every 5 star review it gets. Expedia is not honest in the sense that I was allowed to book under 21 years old. When I went to check in, they informed me that the hotel was 21 , but that they were not going to turn me away. The staff was amazing, as was the suite I booked. Expedia almost cost me my trip as the deposit was non-refundable, but the hotel saved it. Thank you!
4 nachten verbleven in april 2024
Reactie van Customer Service op 12 apr 2024
David, we are thrilled to hear that Hotel Indigo Savannah Historic District lived up to your expectations. Our team members strive to ensure enjoyable stays for all our guests, and we're very pleased to hear they successfully rose to the occasion for your visit. We are also glad to have had an opportunity to accommodate you despite the age policy misunderstanding. Thank you for your feedback and we hope to welcome you back for another memorable stay.

10/10 – Uitstekend

Kandace

4 nachten verbleven in maart 2024
Reactie van Customer Service op 12 apr 2024
Kandace, thank you for your stellar rating of Hotel Indigo Savannah Historic District, an IHG Hotel. We're truly thrilled about your experience and can't wait to welcome you back on your next visit to this beautiful historic district. Safe travels!

10/10 – Uitstekend

Lorie

3 nachten verbleven in maart 2024
Reactie van Customer Service op 30 apr 2024
Lorie, thank you for choosing Hotel Indigo Savannah Historic District, an IHG Hotel, for your recent stay. We're thrilled to know you had a splendid experience. Your high rating is greatly appreciated and serves as encouragement for our team. We hope to be your choice accommodation the next time you're in Savannah. Safe travels!

10/10 – Uitstekend

Ronbert

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very close to everything downtown. easy to find. nice bar area although it was busy and the bar tender although very good bartender was overloaded. would ahve been nice if he had some help. At times poeple 20 deep waiting for a beverage and all seats at the bar full too. lots of people just left and went somewhere else.
1 nacht verbleven in april 2024
Reactie van Customer Service op 10 apr 2024
Ronbert, we appreciate your positive feedback highlighting our prime location at Hotel Indigo Savannah Historic District, and the appeal of our bar area. Our team members aim to provide exceptional service, so we regret if waiting times weren't as optimal as they should have been. Your feedback is instrumental in our ongoing efforts to improve, and we'll certainly be considering ways to enhance our beverage area's efficiency. We hope to serve you again soon, ensuring a seamless experience.

2/10 – Ontzettend slecht

Patrick

Reisde met familie
Negatief: Personeel en service
I’m having trouble resolving a dispute over my bill. I paid Expedia nearly $100 more than Indigo claims and they are trying to charge me that amount (extra) for my stay. Very difficult to get in touch with anyone too. When I finally got someone at the front desk they immediately cut me off and transferred me to a “manager” who did not answer the phone. Really disappointed; I’ve never had this kind of problem with Expedia and a hotel before
2 nachten verbleven in april 2024

10/10 – Uitstekend

Karen

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stayed here for my bachelorette weekend and we had the best time!!! Everyone was so accommodating, so nice and the rooms were fantastic. Amazing location!!!
2 nachten verbleven in april 2024
Reactie van Customer Service op 9 apr 2024
Karen, we're thrilled to hear that you chose Hotel Indigo Savannah Historic District, an IHG Hotel, for such a special occasion. It's also wonderful to know our accommodating team members and fantastic rooms contributed to the success of your bachelorette weekend. Thank you for highlighting the beneficial location, too. We hope you'll consider us again for any future events or relaxing getaways.

10/10 – Uitstekend

Jessica

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, very clean
1 nacht verbleven in april 2024
Reactie van Customer Service op 9 apr 2024
Jessica, your commendation of Hotel Indigo Savannah Historic District's prime location and immaculate condition is sincerely appreciated. We're elated to know you had such a delightful experience. Please consider us for your future stays. We're eager to serve you again.

6/10 – Redelijk

Kimberly

Just average. A little run down.
2 nachten verbleven in april 2024
Reactie van Customer Service op 9 apr 2024
Kimberly, thank you for sharing your feedback. We regret to hear of your impression regarding the physical aspects of the hotel. Our dedicated team of professionals strive to ensure a positive guest experience, and necessary steps will be taken to ensure improvements where needed. We hope for another opportunity to provide you with an experience more indicative of our usual high standards.

8/10 – Goed

Ronbert

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Check in was very late but we expected that with Sav being a party town . They locked up our luggage so no big deal. Staff friendly. Not a fan of the bathroom layout. Don’t get me wrong it’s fine , clean , etc. sink in hallway as many hotels have . I just never liked that layout as I’m up early n don’t like waking up the others.
1 nacht verbleven in april 2024
Reactie van Customer Service op 9 apr 2024
Ronbert, we're glad you enjoyed your stay at Hotel Indigo Savannah Historic District. It's good to hear that our team members were friendly and you found the cleanliness of our hotel satisfactory. We acknowledge your comments about the bathroom layout and understand how it might have posed some inconvenience. Your feedback is greatly appreciated and we will consider it as we continuously look to improve our guests' experience. We hope to welcome you back in the future.

6/10 – Redelijk

Helene, Gainesville

Reisde met een groep
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
the bathroom was small and the door difficult to close. Very noisy due to traffic.
2 nachten verbleven in maart 2024
Reactie van Customer Service op 8 apr 2024
Helene, we appreciate your feedback. It appears there were some aspects of your stay that didn't meet your expectations, such as the bathroom space and ambient noise. While our historic building comes with unique features, we strive to offer comfort and tranquility to our guests. Be assured, your observations will be looked into for future improvements. We hope for an opportunity to better serve you in the future.

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Customer Service op 8 apr 2024
Jennifer, thank you for staying with us at Hotel Indigo Savannah Historic District. It's wonderful to know you had a fantastic experience. We greatly appreciate your perfect score and look forward to welcoming you back on your next visit.

6/10 – Redelijk

John

Reisde met familie
Positief: Personeel en service, voorzieningen
Good location, TV service should be upgraded
2 nachten verbleven in april 2024
Reactie van Customer Service op 7 apr 2024
John, thank you for your feedback. It's great to learn that you appreciated the convenient location of the hotel. We acknowledge your remarks about the TV service and assure you we are continuously seeking ways to improve our facilities for our guests' comfort. We hope to see you again soon.

2/10 – Ontzettend slecht

JORDAN

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would have loved to review this property but when we arrived there was no room for us. After travelling for hours with 3 young kids, we were told there was nothing available. A room was being saved for "Ben's friend," who was not there yet...despite us having had reserved the room months ago. It was a bad start to a long look forward to vacation.
2 nachten verbleven in maart 2024

4/10 – Matig

lynn

Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Construction delays in checking in. A destination fee I knew nothing about.
1 nacht verbleven in april 2024
Reactie van Customer Service op 6 apr 2024
Lynn, we regret to hear about the inconvenience you encountered during your check-in process and the uncertainty about the destination fee. It's always our aim to ensure clear communication to guests about any extra costs. Your insights will assist us in improving our services and guest communication. We hope you'll consider staying with us in the future for a refreshed experience.