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Beoordelingen van Holiday Inn Express Hotel & Suites Wausau, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Wausau, an IHG Hotel
4210 Barbican Ave, Schofield, WI

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 316 van 478 beoordelingen" "
Gastenscore: 8 - Goed. 123 van 478 beoordelingen" "
Gastenscore: 6 - Redelijk. 24 van 478 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 478 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 478 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

9,6/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Kari

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Other than the paper thin walls, baby crying all night next door, that was then followed up by the strong smell of weed coming from under the adjoining door (yes from the same room as the crying baby), had to olace several towel under door to stop from drifting over - yes we called the front desk they didn't know what to do, and didn't do anything- it was a fine stay. The breakfast was your averagr hotel breakfast. Staff was very nice. Pullout sofa wasn't worst but there is a bar and the mattress is thin.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Brooke

Positief: Netheid, personeel en service
2 nachten verbleven in maart 2024
Reactie van Heidi op 26 mrt 2024
Dear Brooke,We just wanted to say thank you for taking the time to complete a survey on your stay with such high ratings!We're glad to hear that you enjoyed your stay! We hope that you think of us first next time that you're in the area!Sincerely,

10/10 – Uitstekend

Rachael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was the first time my wife and I stayed at this property and we were VERY impressed! Our room was amazing, the staff was helpful and the location was great. We will definitely stay here again.
2 nachten verbleven in maart 2024
Reactie van Heidi op 26 mrt 2024
Dear Rachael,We just wanted to say thank you for taking the time to complete a survey on your stay with such high ratings!We're glad to hear that you were impressed with us! We look forward to you booking with us next time that you're in the area!Sincerely,

10/10 – Uitstekend

Emily

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Heidi op 26 mrt 2024
Dear Emily,We just wanted to say thank you for taking the time to complete a survey on your stay with such high ratings! We look forward to you booking with us again next time that you're in the area!Sincerely,

10/10 – Uitstekend

Julianne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very comfortable and roomy room. Easy fast check in
1 nacht verbleven in maart 2024
Reactie van Heidi op 24 mrt 2024
Dear Julianne,We just wanted to say thank you for taking the time to complete a survey on your stay with such high ratings! We're glad to hear that the room was comfortable and roomy, and that your check-in process was fast and easy! We hope you think of us first next time you're in the area!Sincerely,

10/10 – Uitstekend

Messa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Superb!
We have been and will continue to stay at this particular hotel. The staff treated us with courtesy and professionalism. The rooms were clean and sanitary. We have informed family and frienda who come for events to stay at this hotel.
1 nacht verbleven in februari 2024
Reactie van Heidi op 20 feb 2024
Dear Messa, We just wanted to say thank you for taking the time to complete a survey on your stay with such high ratings! We're glad to hear that you enjoyed the rooms and staff during your stay! We hope that you think of us first next time that you're in the area!Sincerely,

8/10 – Goed

terrina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Heidi op 20 feb 2024
Thank you for taking the time to complete a survey on your stay! We're glad to hear you enjoyed the room. We hope that you think of us first next time that you're in the area!Sincerely,

4/10 – Matig

Jayme

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Do not stay at this hotel when the annual ski trip of families from IL attend, but don’t care for their children who run, scream, throw ice, scream in hallways, etc. when the hotel staff say there is nothing they can do because the huge group gives them annual business for 8 years.
2 nachten verbleven in februari 2024

10/10 – Uitstekend

reggie

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay very clean and quiet
1 nacht verbleven in januari 2024
Reactie van Heidi op 20 feb 2024
Dear Reggie, We just wanted to say thank you for taking the time to complete a survey on your stay with us! We're glad to hear that you enjoyed you clean & quiet stay! We hope that you think of us first next time that you're in the area!Sincerely,

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
1 nacht verbleven in januari 2024

4/10 – Matig

Rachael

2 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Melissa

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Had Quieter Nights Before
It was terrible. Would never stay here again. If you want sleep, it's probably quieter in a factory. It was like a daycare zoo with hundreds of kids (quite literally) that were allowed to roam free screaming in the hallway banging the doors that were all propped open with the security latch. When kids open those, they don't shut them quietly. All night screaming and banging. Might have been quiet from 4am to 6am. I called front desk. Nothing changed. Shower was full of someone else's hair. Gross. Then after minimal sleep, go down for breakfast at 940am to be told there's nothing to eat because it only runs until 10 and we needed to get their much earlier. The pillows are so weak that when you lay your head down the only thing supporting your head IS THE PILLOW CASE!! Darkening drapes wouldn't close all the way, and so it stayed bright in the room. Worst. Hotel. Stay. Ever. And we travel enough to know what good and bad stays are. This is not a hotel but a kids playground with pool.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

reggie

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Heidi op 20 feb 2024
Dear Reggie, We just wanted to say thank you for taking the time to complete a survey on your stay! We're glad to hear that you enjoyed it! We hope that you think of us first next time that you're in the area!Sincerely,

10/10 – Uitstekend

Bernadeta

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was a nice family time, nice service.
3 nachten verbleven in december 2023
Reactie van Heidi op 20 feb 2024
Dear Bernadeta, We just wanted to say thank you for taking the time to complete a survey on your stay with us! We're glad to hear you enjoyed your family time. We hope that you think of us first next time that you're in the area!

6/10 – Redelijk

Susan

Positief: Personeel en service
Negatief: Netheid
3 nachten verbleven in december 2023
Reactie van Heidi op 20 feb 2024
Dear Susan, We just wanted to say thank you for taking the time to complete a survey on your stay with us! We hope that you think of us first next time that you're in the area!Sincerely,

8/10 – Goed

Kerri

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
5 nachten verbleven in december 2023
Reactie van Heidi op 20 feb 2024
Dear Kerri, We just wanted to say thank you for taking the time to complete a survey on your stay with us! We're glad to hear that you enjoyed it! We hope that you think of us first next time that you're in the area!Sincerely,

10/10 – Uitstekend

Sara

Reisde met huisdieren, Reisde met familie
1 nacht verbleven in december 2023
Reactie van Heidi op 20 feb 2024
Dear Sara, We just wanted to say thank you for taking the time to complete a survey on you stay with us! We're glad to hear that you enjoyed it! We hope that you think of us first next time that you're in the area!Sincerely,

8/10 – Goed

Bill

Very good appearance, everything clean and well taken care of.
2 nachten verbleven in november 2023
Reactie van Heidi op 29 nov 2023
Dear Bill, We just want to say thank you for taking the time to complete a survey on your stay with such high ratings! We're glad to hear that you enjoyed your stay! We hope that you think of us first next time that you're in the area!

10/10 – Uitstekend

Bob and Deb

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff.
2 nachten verbleven in november 2023
Reactie van Heidi op 21 nov 2023
Dear Bob and Deb,Thank you for taking the time to complete a survey on your stay with such high ratings! We're glad you enjoyed the staff during your stay! We hope you think of us first next time that you're in the area!

10/10 – Uitstekend

Belinda

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hot tub jets
It was great. The only down fall I had was the hot tub the jets shot up towards your head, the upper ones the lower ones shot out straight across but any other hot tub I have been in the jets don’t shoot up towards your head very uncomfortable. Had to turn jets off, would have been nice to have a timer switch had to use emergency stop to turn off.
2 nachten verbleven in oktober 2023
Reactie van Heidi op 1 nov 2023
Dear Belinda,We just wanted to say thank you for taking the time to complete a survey on your stay with such high ratings!I apologize for the inconvenience with the hot tub jets, thank you for bringing it to our attention. We hope you think of us first next time you're in the area!

10/10 – Uitstekend

Robyn

1 nacht verbleven in oktober 2023
Reactie van Heidi op 20 nov 2023
Dear Robyn,We just wanted to say thank you for taking the time to complete a survey about your stay with such high ratings! We hope that you think of us first next time that you're in the area!

6/10 – Redelijk

Lindsey

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Heidi op 1 nov 2023
Dear Lindsey,We just wanted to say thank you for taking the time to complete a survey on your stay. We hope that you think of us next time that you're in the area!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Heidi op 1 nov 2023
Dear Michele,We just wanted to say thank you for taking the time to complete a survey on your stay with such high ratings! We hope that you think of us first next time that you're in the area!

10/10 – Uitstekend

Phoua

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quickest and easiest checking in/out I’ve ever done
1 nacht verbleven in oktober 2023
Reactie van Heidi op 1 nov 2023
Dear Phoua,We just wanted to say thank you for taking the time to complete a survey on your stay with such high ratings!We hope that you think of us first next time that you're in the area!

6/10 – Redelijk

Alyssa

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The family room suites have glass doors for the bedrooms which makes zero sense. We had to put sheets over them just so the TV in the other room wouldn’t keep the kids up.
1 nacht verbleven in oktober 2023
Reactie van Keith op 20 okt 2023
Thank you for taking the time to fill out the survey. We do hope next time you're in the area that you will think of us again.

10/10 – Uitstekend

Cassandra

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Keith op 11 sep 2023
Thank you for taking the time to fill out the survey. We are happy to hear how you enjoyed your stay. Next time you're in the area we do hope you think of us again.

10/10 – Uitstekend

Donna

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay.
3 nachten verbleven in september 2023
Reactie van Keith op 6 sep 2023
Thank you for taking the time to fill out the survey. We are happy to hear you enjoyed your stay.

10/10 – Uitstekend

Andrew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent place to stay! Extremely friendly staff,.super clean property. Best Continental breakfast ever!
1 nacht verbleven in september 2023
Reactie van Keith op 6 sep 2023
Thank you for the high markings. We are happy you enjoyed your stay. Next time you're in the area we do hope you think of us again.

8/10 – Goed

Jodi, Bismarck

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very nice place. Rooms are clean. Beds very comfy. We stayed in Sunday and parking is pretty empty. Been tracing all day and was tired. Then the room above us has kids running around. If I had not unpacked I would have asked to be moved. I just hope they go to bed early.
1 nacht verbleven in september 2023
Reactie van Keith op 4 sep 2023
Thank you for taking the time to fill out survey. Next time you're in the area we do hope you would think of us again.

10/10 – Uitstekend

Debbie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One thing I would suggest is to put families on one floor. We had kids running up and down the hallways both late at night and early in the morning.
1 nacht verbleven in augustus 2023
Reactie van Keith op 28 aug 2023
Thank you for taking the time to fill out the survey. We are happy to hear that you enjoyed your stay. Next time your in the area we do hope that you think of us again.

10/10 – Uitstekend

Victoria

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Keith op 16 aug 2023
Thank you for taking the time to fill out the survey. Happy to hear you enjoyed your stay.

10/10 – Uitstekend

Kelly

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Like that it was very kid/family friendly. Would definitely come back.
1 nacht verbleven in augustus 2023
Reactie van Keith op 16 aug 2023
Thank you for taking the time to fill out the survey. We always try to make our guest's feel at home. Next time you're in the area we do hope you think of us again.

10/10 – Uitstekend

Donald

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Keith op 16 aug 2023
Thank you for filling out the survey with such high markings. We are happy you enjoyed your stay.

10/10 – Uitstekend

Marcy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Every thing was beyond expectations! Top notch!
Extremely clean - walked in the front door to a very clean smelling, bright, and clean hotel. Extremely friendly and helpful - During our overnight stay, we came into contact with 5 different employees. Every single one of them asked how we were, if they could get us anything, or help in any way. They simply took a moment to treat us the way human beings should treat one another - with kindness and authenticity. One employee took a few moments to pick up and hug a little girl who walked toward her looking for attention. The little girl was all smiles. While finishing our breakfast, this particular employee went to each table asking if she could dispose of our finished plates. She said she was happy to do this so we could just relax and enjoy our morning. WHAT!? Am I on another planet. This was AMAZING! Extremely efficient - Our room was ready way ahead of schedule. We were heading to a wedding and they made sure to let us check in so we could get to the venue on time. Delicious Breakfast - A great variety, healthy options, sweets, and multiple drink options. Respectful - They want to make sure their guests get rest, but can have fun, too. They reminded a large group that quiet hours were at 10pm, but they could head to the pool to continue their conversation and hang-out. I totally respect that! Not everyone in the hotel is a night owl and needs rest for whatever their next day brings. So appreciated that!
1 nacht verbleven in augustus 2023
Reactie van Keith op 14 aug 2023
Thank you for taking the time to write a review. We are happy to hear how you enjoyed your stay. Next time your in the area we do hope that you consider us again.

10/10 – Uitstekend

Cee

1 nacht verbleven in augustus 2023
Reactie van Keith op 2 sep 2023
Thank you for taking the time to fill out the survey with such high markings. We are happy you enjoyed your stay. Next time you are in the area hopefully you will think of us again.

10/10 – Uitstekend

Rosemary

1 nacht verbleven in augustus 2023
Reactie van Keith op 14 aug 2023
Thank you for filling out the survey. We are happy you enjoyed your stay. Next time you are in the area we do hope you will think of us again.

10/10 – Uitstekend

Kristine

1 nacht verbleven in augustus 2023
Reactie van Keith op 28 aug 2023
Thank you for the high markings. Glad you enjoyed your stay. Next time your in the area we do hope you think of us again.

10/10 – Uitstekend

Neil

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff. Clean. Great breakfast. Nice pool
1 nacht verbleven in juli 2023
Reactie van Keith op 3 aug 2023
Thank you for taking the time to fill out the survey. We are happy to hear that you enjoyed your stay. Next time you're in the area we do hope that you will think of us again.

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van Keith op 27 jul 2023
Thank you for taking the time to fill out the survey. We are happy to hear you enjoyed your stay. Next time your in the area we do hope that you will again think of us.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice stay in the suite
1 nacht verbleven in juli 2023
Reactie van Keith op 5 jul 2023
Thank you for taking the time to fill out the survey. We are very happy to hear how much you enjoyed your stay. We do hope next time you're in the area that you will again think of us.

10/10 – Uitstekend

Alyssa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay!
The staff at this hotel was fantastic. Super friendly and helpful right away when you check in. Our room was very clean, bed was comfortable, AC worked (which is important on a 90-degree day!). The hotel, as a whole, felt very new, fresh, and updated. Continental breakfast was great too. Again, the staff was wonderful here - walking around making sure everyone had what they needed, making sure the food supply never ran out, etc. There is a pool; though I can’t speak to it because I didn’t get a chance to use it. Highly recommend if you’re looking for a place to stay in the area!
1 nacht verbleven in juni 2023
Reactie van Keith op 1 jul 2023
Thank you for taking the time to fill out the survey. We are happy to hear that you enjoyed your stay. Next time your in the area we do hope that you will think of us again.

10/10 – Uitstekend

Christine

1 nacht verbleven in juni 2023
Reactie van Keith op 20 jul 2023
Dear ChristineThank you for taking the time to fill out this survey with such high markings. We do hope next time your in the area you again think of us.

10/10 – Uitstekend

Tammy

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All the staff were very good. The gal working in the dining area both mornings, sorry, I didn’t catch her name, is the best! She was kind, friendly, funny and engaging.
2 nachten verbleven in juni 2023
Reactie van Keith op 27 jun 2023
Thank you for taking the time to fill out the survey. We are happy to hear how much you enjoyed the breakfast. Next time your in the area we do hope that you will again think of us.

10/10 – Uitstekend

Emily

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2023
Reactie van Keith op 27 jun 2023
Thank you for taking the time to fill out the survey with such high markings. We do hope you will think of us first next time your visiting the area.

10/10 – Uitstekend

Alfred

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Keith op 25 jun 2023
Thank you for the high marking from you recent stay. We are so happy you enjoyed your stay. Next time you're in the area we do hope that you will think of us first.

10/10 – Uitstekend

Peter

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The facility was nice and clean. Front desk person was competent and friendly, as was the breakfast room attendant.
1 nacht verbleven in juni 2023
Reactie van Keith op 17 jun 2023
Thank you for taking the time to tell us about your stay. We are happy to hear that you enjoyed the staff. We do take pride in making our guest feel at home. Next time your in the area we do hope that you will think of us first.

10/10 – Uitstekend

Thomas, Beaver Dam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I like the size of the room. I like the decor.
1 nacht verbleven in juni 2023
Reactie van Keith op 13 jun 2023
Thank you for taking the time to fill out the survey with such high markings. We are glad you enjoyed the decor.Next time you're in the area we do hope you think of us first.

8/10 – Goed

Kurt

2 nachten verbleven in juni 2023
Reactie van Keith op 13 jun 2023
Thank you for taking the time to survey. Next time your in the area we do hope you think of us again.

10/10 – Uitstekend

kevin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
clean room, friendly staff, hot showers, pool open until midnight.
2 nachten verbleven in juni 2023
Reactie van Keith op 7 jun 2023
We are happy to hear how you enjoyed your stay at the Holiday Inn Express. Thank you for taking the time to fill out the survey. We do hope that next time your in town you will again think of us.

10/10 – Uitstekend

Dan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023
Reactie van Keith op 2 jun 2023
Thank you for taking the time to fill out the survey. We are happy you enjoyed your stay.