Lobbylounge
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Beoordelingen van citizenM Seattle South Lake Union

4 out of 5
citizenM Seattle South Lake Union
201 Westlake Avenue North, Seattle, WA

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 853 van 1204 beoordelingen" "
Gastenscore: 8 - Goed. 213 van 1204 beoordelingen" "
Gastenscore: 6 - Redelijk. 66 van 1204 beoordelingen" "
Gastenscore: 4 - Matig. 47 van 1204 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 25 van 1204 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

8,8/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Hans Peter

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was quiet and clean. Staff was very, very helpful and friendly. And they made great cocktails. Only negative point: a few of the gym devices did not function.
4 nachten verbleven in mei 2023
Reactie van citizen Juriana op 14 mei 2023
Hi Hans Peter,Thank you for the review.Great to hear you enjoyed the citizenM experience!We do apologize about some of the gym devices which will be replaced shortly.Safe travels,citizen Juriana

10/10 – Uitstekend

Sun

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Had a great stay at citizenM. The room was small but perfect for one traveler. I appreciated the attention to details even though the space was small, I didn’t feel as if I was missing out on any amenities. The bed was super comfortable. The breakfast buffet (an added charge) was great. The walkability to all the Seattle touristy spots was great as well.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Daphne

2 nachten verbleven in mei 2024

10/10 – Uitstekend

Betty

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pequeño pero perfecto para viajeros express. Considero se podría mejorar los productos para la ducha.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Dulce

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the unique tech features. Also the staff is super cool and nice! Food was also delicious.
1 nacht verbleven in mei 2024

8/10 – Goed

Jennifer Ruiz

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
iPad which controles room didn’t work and neither did the control for the TV
2 nachten verbleven in april 2024

10/10 – Uitstekend

Chris

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Yipeeeeeee
1 nacht verbleven in mei 2024

8/10 – Goed

Lori Anne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very unique. Heads up, there is No Coffee in the room and it is about $5.00 in the lobby. Also, there are two kinds of shampoo and conditioner in the shower but no soap so you might want to bring the bottle of soap by the sink into the shower. Also no iron or ironing board. But it is clean. Funky. In a safe neighborhood walkable to the Space Needle, good shopping and about 10 Starbucks!
3 nachten verbleven in mei 2024
Reactie van citizen Juriana op 13 mei 2024
Hi Lori Anne,Thank you for the review. Great to hear you enjoyed the citizenM experience!The AM and PM shampoo is also a shower gel and we are sorry to hear this was not clear on the packaging. There is an ironing room on every floor with a heavy duty steam iron and we will certainly make sure this is communicated better.Safe travels,citizen Juriana

8/10 – Goed

Karen, Largo

Reisde met partner
Positief: Voorzieningen
This hotel is super cool! Very high tech and super modern. Love the amenities including awesome gym, fabulous lobby and lounging areas and just a super cool vibe! Staff was fabulous! Room was really nice and very high tech but on the small side. Fine if you don’t have much luggage. Really nice shower! Comfy king bed. Great view of the city on the John street side. Highly recommend!
3 nachten verbleven in mei 2024
Reactie van citizen Juriana op 13 mei 2024
Hi Karen,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 – Uitstekend

Valentina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stanze piccole, ma funzionali. Pulizia eccellente. Personale gentile e disponibile. Ottimi bar e colazione
3 nachten verbleven in april 2024
Reactie van citizen Juriana op 13 mei 2024
Ciao Valentina,Recensione eccellente! Siamo felici che tu abbia apprezzato la funzionalità delle nostre stanze nonostante le dimensioni ridotte. Il nostro staff è sempre pronto ad assisterti con gentilezza. Speriamo di darti il benvenuto di nuovo presto!Grazie,citizen Juriana

4/10 – Matig

Helen

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The staff was very rude.
2 nachten verbleven in maart 2024
Reactie van citizen Juriana op 13 mei 2024
Hi Helen,We're genuinely sorry to hear about your disappointing experience. Providing excellent service is a top priority for us, and we apologize if our staff didn't meet your expectations. Your feedback will be shared with our team to address any issues and improve our service moving forward. We hope to have another opportunity to exceed your expectations in the future. If there's anything specific you'd like to share about your experience, please don't hesitate to reach out to us directly.Safe travels,citizen Juriana

10/10 – Uitstekend

Annaliese

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great prices…super clean…rooms are small but workable…especially if you are traveling alone. Friendly staff and safe. Eighborhood
2 nachten verbleven in april 2024
Reactie van citizen Juriana op 13 mei 2024
Hi Annaliese,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 – Uitstekend

Dayna

Reisde met familie
I loved it!
1 nacht verbleven in mei 2024
Reactie van citizen Juriana op 13 mei 2024
Hi Dayna,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 – Uitstekend

Tracy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van citizen Juriana op 13 mei 2024
Hi Tracy,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

6/10 – Redelijk

Jordyn

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Very clean, not very great customer service, a lot is self-serve. Couldn’t figure out how to do half the stuff in the room because it was all operated on an ipad. The room was TINY. Very narrow and minimal amenities. Not worth the money in my opinipn.
1 nacht verbleven in mei 2024
Reactie van citizen Juriana op 13 mei 2024
Hi Jordyn,Thank you for taking the time to share your feedback. We appreciate your honesty about your recent experience. It's great to hear that you found the hotel to be very clean. However, we apologize for any inconvenience you experienced with our customer service and self-service amenities. We'll certainly take your comments into consideration to improve our services and ensure a more comfortable stay for our guests in the future. If there's anything specific you'd like us to address, please feel free to reach out to us. We hope to have the opportunity to welcome you back and provide a more satisfactory experience.Safe travels,citizen Juriana

8/10 – Goed

Aujahna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Enjoyed my stay
2 nachten verbleven in april 2024
Reactie van citizen Juriana op 13 mei 2024
Hi Aujahna,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 – Uitstekend

Nicholas

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Such a fun hotel and breakfast is very good. If you pay ahead for breakfast service coffee is free (latte, cappuccino) rooms are also fun and light settings can settle you down at night or get you pumped to be awake in the am. The gym is 1 out of 5 stars and despite that I still love staying here.
3 nachten verbleven in maart 2024
Reactie van citizen Juriana op 13 mei 2024
Hi Nicholas,Thank you for the review.Great to hear you enjoyed the citizenM experience, especially the breakfast! If you have any further improvement ideas on the gym area we will be happy to share the feedback.Safe travels,citizen Juriana

10/10 – Uitstekend

Teara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van citizen Juriana op 13 mei 2024
Hi Teara,Thank you for the review.Great to see you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 – Uitstekend

Gabriela

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was comfortable and convenient to walk around Downtown Seattle.
3 nachten verbleven in april 2024
Reactie van citizen Juriana op 1 mei 2024
Hi Gabriela,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

4/10 – Matig

Sarah

Positief: Netheid
Negatief: Personeel en service, voorzieningen
Rooms were smaller than expected. Dining was limited. Not many protein options and no room service. Breakfast left much to be desired.
2 nachten verbleven in april 2024
Reactie van citizen Juriana op 1 mei 2024
Hi Sarah,Thank you for sharing your feedback with us. We truly value transparency and strive to ensure that our guests have accurate expectations when booking with us. We apologize if the room size and facilities did not meet your expectations. Your comments regarding a wider variety of protein options are duly noted.Please know that your feedback is invaluable to us, and we will use it constructively to enhance the overall guest experience. If there is anything else you would like to share or if you plan to visit us again, please don't hesitate to reach out directly.Thank you once again for choosing to stay with us.Safe travels,citizen Juriana

10/10 – Uitstekend

Rebecca

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful location, plenty of helpful friendly staff. Small but comfortable room, the lobby bar and different public open, cozy spaces make up for the smaller room. Love that they have 3 elevators so they’re never crowded and you are aren’t waiting long. I would definitely come back and stay here.
4 nachten verbleven in april 2024
Reactie van citizen Juriana op 1 mei 2024
Hi Sarah,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 – Uitstekend

Natsumi

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
Reactie van citizen Juriana op 1 mei 2024
Hi Natsumi,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone was so helpful and kind. I loved my stay at the Citizen M. Peter went out of his way to make sure that my stay exceeded expectations. Would definitely stay at the Citizen M again.
5 nachten verbleven in april 2024
Reactie van citizen Juriana op 26 apr 2024
Hi Andrew,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 – Uitstekend

Matthew

3 nachten verbleven in april 2024
Reactie van citizen Juriana op 13 mei 2024
Hi Matthew,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 – Uitstekend

Mauricio

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay in Downtown Seattle.
3 nachten verbleven in april 2024
Reactie van citizen Juriana op 16 apr 2024
Hi Mauricio,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

8/10 – Goed

Lelene

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love their smart room
1 nacht verbleven in april 2024
Reactie van citizen Juriana op 16 apr 2024
Hi Lelene,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 – Uitstekend

Nabil

1 nacht verbleven in april 2024
Reactie van citizen Juriana op 16 apr 2024
Hi Nabil,Thank you for the review.Great to see you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 – Uitstekend

Lisaimy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Outstanding! So modern and beautiful. Everything in the room is controlled by an iPad! Great options for drinks and snacks in the lobby. We lucked out with an easily check in!
1 nacht verbleven in april 2024
Reactie van citizen Juriana op 16 apr 2024
Hi Lisaimy,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 – Uitstekend

Michael, Salt Spring Island

Zakenreiziger
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
loved the design for convenience
3 nachten verbleven in april 2024

10/10 – Uitstekend

Jason

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed the contemporary decor and lounge vibe. Plus the rooms were efficiently designed.
1 nacht verbleven in april 2024
Reactie van citizen Juriana op 16 apr 2024
Hi Jason,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van citizen Juriana op 16 apr 2024
Hi David,Thank you for the review.Great to see you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 – Uitstekend

Ahmad

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van citizen Juriana op 16 apr 2024
Hi Ahmad,Thank you for the review.Great to see you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 – Uitstekend

Karla

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good price and great service
4 nachten verbleven in april 2024
Reactie van citizen Juriana op 16 apr 2024
Hi Karla,Thank you for the review.Great to see you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 – Uitstekend

Pamela, Seattle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love the floor plan concept. Very comfortable bed and pillows. The iPad for room controls is a plus too. Bar and espresso on site made the stay wonderful. But besides all THE STAFF are outstanding. Friendly, helpful and always a smile. Loved it here thanks.
2 nachten verbleven in april 2024
Reactie van citizen Juriana op 16 apr 2024
Hi Pamela,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 – Uitstekend

Jesse

2 nachten verbleven in maart 2024
Reactie van citizen Juriana op 26 apr 2024
Hi Jesse,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 – Uitstekend

Aurelia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property has a very unique check-in system. The entire visit was a whole vibe. Will absolutely stay again.
4 nachten verbleven in maart 2024
Reactie van citizen Juriana op 5 apr 2024
Hi Aurelia,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 – Uitstekend

Xander

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A great and unique hotel! It is walking distance to most places, and staff were great and accommodating. I would definitely stay again when I come back to visit Seattle.
3 nachten verbleven in maart 2024
Reactie van citizen Juriana op 3 apr 2024
Hi Xander,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 – Uitstekend

Monika

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I always sleep well in the rooms of citizenM. It is my favorite hotel chain. The rooms are super comfortable, the blinds can be fully dark, rooms are quiet, property is clean, and decor modern and welcoming.
4 nachten verbleven in maart 2024
Reactie van citizen Juriana op 3 apr 2024
Hi Monika,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 – Uitstekend

Dojohn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a wonderful hotel. We enjoyed the checkin and checkout process. We will book citizenM hotels more often. The use of technological integration is unmatched.
4 nachten verbleven in maart 2024
Reactie van citizen Juriana op 30 mrt 2024
Hi Dojohn,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

8/10 – Goed

Nik

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van citizen Juriana op 30 mrt 2024
Hi Nik,Thank you for the review.Great to see you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 – Uitstekend

Destiney

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really loved our stay here! We were hesitant about the size of the room when booking, but it wasn't bad for my mom and I. We actually utilized the common areas a lot and loved how trendy and comfortable the lobby areas were. Since there is no microwave in the room, we would go downstairs to reheat our leftovers from the night before and ate in the lobby with no issues. Overall loved the location and was able to walk to multiple bus stops nearby. Great food all within walking distance. The staff were helpful and friendly. My one and only wish was that the water in the shower was hotter.
3 nachten verbleven in maart 2024
Reactie van citizen Juriana op 16 apr 2024
Hi Destiney,Thank you for the review.Great to see you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 – Uitstekend

Chris

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location is great as well amenities.
2 nachten verbleven in maart 2024
Reactie van citizen Juriana op 28 mrt 2024
Hi Chris,Thank you for the review.Great to see you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 – Uitstekend

Femi

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay
2 nachten verbleven in maart 2024
Reactie van citizen Juriana op 28 mrt 2024
Hi Femi,Thank you for the review.Great to see you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 – Uitstekend

Idalis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van citizen Juriana op 28 mrt 2024
Hi Idalis,Thank you for the review.Great to see you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They ate w/ this hotel.
2 nachten verbleven in maart 2024
Reactie van citizen Juriana op 19 mrt 2024
Hi Andrew,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 – Uitstekend

Jasmine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van citizen Juriana op 19 mrt 2024
Hi Jasmine,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 – Uitstekend

Sara

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel! Room was extremely clean. Rooms are small but the common space in the lobby level is very clean, inviting, and well designed. Excellent service.
3 nachten verbleven in maart 2024
Reactie van citizen Juriana op 19 mrt 2024
Hi Sara,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

8/10 – Goed

#96

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van citizen Juriana op 19 mrt 2024
Hi citizen,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 – Uitstekend

Daniel Paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van citizen Juriana op 19 mrt 2024
Hi Daniel,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana

10/10 – Uitstekend

Ashley

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is really visually appealing, offers a late night bar/happy hour menu and is located right by some great coffee/dining options. The rooms are small - they are more European designed, but they are very high tech and comfortable. We did just fine with two people, but if you are travelling with a kid, it might be tough to fit all of you in one King sized room. Great gym and amenitites.
2 nachten verbleven in maart 2024
Reactie van citizen Juriana op 19 mrt 2024
Hi Ashley,Thank you for the review.Great to hear you enjoyed the citizenM experience!Safe travels,citizen Juriana