Luxe beddengoed, pillowtop-bedden, een kluis op de kamer, een bureau

Beoordelingen van Grand Hyatt Seattle

4.5 out of 5
Grand Hyatt Seattle
721 Pine St, Seattle, WA

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 959 van 1192 beoordelingen" "
Gastenscore: 8 - Goed. 156 van 1192 beoordelingen" "
Gastenscore: 6 - Redelijk. 40 van 1192 beoordelingen" "
Gastenscore: 4 - Matig. 20 van 1192 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 17 van 1192 beoordelingen" "

9,8/10

Netheid

9,6/10

Personeel en service

9,2/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely check-in and great accommodations!
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Kathleen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Shelly op 18 mei 2024
Hello Kathleen! Thank you for the excellent rating. We are so glad you had an amazing visit at our hotel. It was our pleasure to welcome you. We appreciate your rating as it helps us continue to provide great service. We look forward to welcoming you as our guest again soon.Warm regards, Shelly

10/10 – Uitstekend

Brian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best hotel experience ever. This place has it all, and its convenniently located to everything you'd want to do in the downtown area.
3 nachten verbleven in mei 2024
Reactie van Vicki op 14 mei 2024
Thank you, Brian! We're delighted you stayed with us.

10/10 – Uitstekend

Shani

Reisde met partner
Positief: Voorzieningen
Location was clean staff were friendly. Enjoyed the Sauna and Steam Room. Walking distance to Pikes Market.
1 nacht verbleven in mei 2024
Reactie van JeanB op 14 mei 2024
Thank you for your feedback! We are so glad you enjoyed your stay with us, and we hope to see you again soon!

10/10 – Uitstekend

Luca

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Dacia op 14 mei 2024
Hi Luca,Thank you so much for choosing us for your stay. We greatly appreciate your 5-star review and are happy to learn that you enjoyed your stay. Please visit us again soon at Grand Hyatt Seattle.Warm regards,

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van JeanB op 13 mei 2024
Thank you for your feedback we are so glad you enjoyed your stay with us, and we hope to see you again soon!

10/10 – Uitstekend

Bency, TROY

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van JeanB op 12 mei 2024
Thank you for your feedback! We are so glad you enjoyed your stay with us and we hope to see you again soon

8/10 – Goed

HIROAKI

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Laura op 6 mei 2024
Dear HIROAKI,Thank you for taking the time to provide your rating. We truly hope your stay with us was enjoyable and we hope to have the opportunity to welcome you back soon. Best regards,

8/10 – Goed

Mojdeh

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Upon checking in, the customer service we received could definitely benefit from some refresher course as to be more courteous and accommodating. The check out was more pleasant and guest friendly. The quality of the toilet paper was definitely standing out, and I don’t mean that in a positive way!!
2 nachten verbleven in mei 2024
Reactie van Tieysha op 5 mei 2024
Hello Mojdeh,Thank you so much for your rating as well as your feedback. We are so sorry to hear that our customer service didn't meet your expectations and that our tissue wasn't the best. We are pleased to know that our staff during check out was more pleasant and friendly. We hope we will have the pleasure of welcoming you back to Grand Hyatt Seattle in the future.Best Wishes,

8/10 – Goed

Miesha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Janet op 4 mei 2024
Dear Miesha,Thank you for taking time to rate our Grand Hyatt Seattle. We are pleased that overall, you had a good experience. We hope to have the opportunity to serve you again and provide you with nothing short of a 5/5 experience. Warm regards,

10/10 – Uitstekend

Roxana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van JeanB op 4 mei 2024
Thank you for your feedback! We are so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 – Uitstekend

Susan, Enumclaw

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent restaurant. Very close to theatre
1 nacht verbleven in april 2024
Reactie van John op 1 mei 2024
Hello Susan,I am happy to see you left this review of our Grand Hyatt Seattle. Thank you for mentioning our restaurant and location. I hope you can stay with us again.Best Regards,John

10/10 – Uitstekend

PATRICK

Reisde met familie
Positief: Voorzieningen
Ebony was awesome with us. Very courteous, kind and very attentive to our needs. Absolute professional! Super impressed with her!!
1 nacht verbleven in april 2024
Reactie van Dacia op 1 mei 2024
Hi Patrick,Thank you so much for your stay feedback. We are so glad Ebony was able to take care of your needs. Your 5-star review is greatly appreciated. We look forward to hosting you again at Grand Hyatt Seattle.Kind regards,

10/10 – Uitstekend

Won Keun

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
LOcation Location and LOCATION! All the famous spot is in walkable distances. For Space needle and MOPOP, Olympic sculpture park, Chihuly glass museum, NO Problem!!! Just walk down the Pine street 4 min, you can find awesome convenient Monorail station! IT was 4 star hotel with 5 star location, 5 star convenience!
2 nachten verbleven in april 2024
Reactie van JeanB op 24 apr 2024
Thank you so much for your feedback! We are so glad you enjoyed your stay and that you got to enjoy all that Seattle has to offer. Thank you for staying with us and we hope to see you again soon!

10/10 – Uitstekend

Martin

Positief: Staat van de accommodatie en faciliteiten
Great staff and rooms. This will be our Seattle go to from now on.
2 nachten verbleven in april 2024
Reactie van Gale op 22 apr 2024
Good evening, Martin,Thank you for such a glowing review! We look forward to seeing you again soon. If you need any assistance, please contact us.Warn Regards,

10/10 – Uitstekend

Ana

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s been my second time staying here. Everyone is super nice! It was a great experience to stay here. Definitely recommended! It is a safe hotel to stay in.
2 nachten verbleven in april 2024
Reactie van Gale op 22 apr 2024
Good evening, Ana,Thank you for such kind words. I will pass along your comments to our staff. They take pride in their work. We look forward to seeing you again in the near future. If you need any assistance with your future reservation, please contact us. Warm Regards,

10/10 – Uitstekend

Julia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful room with water views. Excellent location, very walkable. Great fitness center and friendly staff. 5 stars.
2 nachten verbleven in april 2023
Reactie van Gale op 22 apr 2024
Good evening, Julia,Thank you for such a glowing review! I will pass along your comments to our staff. The take pride in making our guests comfortable during their stay. We look forward to seeing you in the near future. If you need any assistance with a future reservation please contact us.Warm Regards,.

10/10 – Uitstekend

Emran

2 nachten verbleven in april 2024
Reactie van Tania op 11 mei 2024
Hello Emran,Thank you for the 5-star rating. We thank you for choosing Grand Hyatt Seattle. We hope to welcome you back again in the future.Warm regards,Tania

10/10 – Uitstekend

Alicja

1 nacht verbleven in april 2024
Reactie van JeanB op 10 mei 2024
Thank you so much for your feedback! We are so glad you enjoyed your stay with us, and we look forward to seeing you again

10/10 – Uitstekend

Jimmy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location everything is walking distance. Will stay again
2 nachten verbleven in april 2024
Reactie van Betsy op 19 apr 2024
Dear Jimmy,Thank you for your 5/5 rating and review. We are so glad you had a great visit at our hotel and felt our hotel was a great location. It was our pleasure to welcome you. We appreciate your rating as it helps us continue to provide great service. We look forward to welcoming you as our guest again soon.Warm regards,

10/10 – Uitstekend

Hermogenes Reducto Limosnero,

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property and rooms were clean. Staff were friendly. A lot of dining options. Will refer it to friends and family members. Definitely will be back!
3 nachten verbleven in april 2024
Reactie van Gale op 15 apr 2024
Good evening Hermogenes,Thank you for such a glowing review! We look forward to seeing you again soon. Please contact us if you need any assistance with making a future reservation. Warm Regards,

10/10 – Uitstekend

Larry

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was very nice
1 nacht verbleven in april 2024
Reactie van JeanB op 8 apr 2024
Thank you for your feedback! We are so glad you enjoyed your stay with us and we hope to see you again soon!

10/10 – Uitstekend

Jah-Téa

1 nacht verbleven in april 2024
Reactie van JeanB op 28 apr 2024
Thank you for your feedback! We are so glad you enjoyed your stay with us and we hope to see you again soon

10/10 – Uitstekend

carol

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The whole area was lots of fun! Great dining and shopping. Lots of places to walk to.
3 nachten verbleven in april 2024
Reactie van Angela S. op 8 apr 2024
Hello Carol,Thank you for sharing your feedback; it is valuable to us. It's great to know you had a good time with us and enjoyed great dining, shopping, and pleasant walks to nearby attractions. Your kind words mean a lot to us, and we genuinely appreciate your patronage. We can't wait to welcome you back.Best regards,Angela

10/10 – Uitstekend

Karen

1 nacht verbleven in april 2024
Reactie van Tania op 27 apr 2024
Hello Karen,Thank you for the 5-star rating. We are happy that you loved your stay and thank you for choosing Grand Hyatt Seattle.Best wishes,Tania

10/10 – Uitstekend

Dean

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Jamie op 7 apr 2024
Dear Dean,Thank you for your wonderful 5/5 rating for our Grand Hyatt Seattle! It was such a delight to see that you enjoyed your stay with us. We hope to welcome you back as our guest on your future visits to Seattle!Warm regards,Jamie

10/10 – Uitstekend

Mary, Cincinnati

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location and amenities are top notch. The staff offers white glove service. Convenience stores and shops in the building and across the street from several venues. Best view ever from the Emerald Room on the 27th floor. Pay for the lounge it’s wonderful. Sauna, hot tub and steam were luxurious and quiet. Rooms are well appointed and spacious. I will stay here again if I return to Seattle.
1 nacht verbleven in april 2024
Reactie van Shelly op 4 apr 2024
Hello, Mary! Thank you for the excellent rating. We are so glad you had an amazing visit at our hotel. We are delighted to learn that you enjoyed the convenience stores and shops in the building. It was our pleasure to welcome you. We appreciate your rating as it helps us continue to provide great service. We look forward to welcoming you as our guest again soon. Warm regards, Shelly

8/10 – Goed

Rajvinder

3 nachten verbleven in maart 2024
Reactie van JeanB op 24 apr 2024
Thank you for your feedback! Thank you for stayng with us and we hope to see you again

8/10 – Goed

Fu

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024
Reactie van Veronica op 4 apr 2024
Hello Fu!Thank you for the great star rating! We are happy to hear that you enjoyed your stay with us at Grand Hyatt Seattle and we thank you for being our guest! We hope to welcome you back in the future, so please feel free to contact us if we can be of any assistance.

10/10 – Uitstekend

Kristopher

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The employee were very fry
3 nachten verbleven in maart 2024
Reactie van Candace op 31 mrt 2024
Dear Kristopher,Thank you for your 5-star rating of our hotel. We hope you enjoyed your stay and look forward to welcoming you again at Grand Hyatt Seattle.Warm regards,Candace

10/10 – Uitstekend

Jonathan P

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location.
1 nacht verbleven in maart 2024
Reactie van Candace op 1 apr 2024
Dear Jonathan P,Thank you for your 5-star rating of our hotel. We hope you enjoyed your stay and look forward to welcoming you again at Grand Hyatt Seattle!Warm regards, Candace

10/10 – Uitstekend

Ryan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was immaculately clean and the views were excellent
1 nacht verbleven in maart 2024
Reactie van Rebecca op 29 mrt 2024
Hello Ryan,Thank you for your feedback and recent stay at Grand Hyatt Seattle. It was our pleasure to welcome you. We are happy you enjoyed your beautiful room and amazing views it provided. We hope to welcome you back again.Warm regards,Rebecca

10/10 – Uitstekend

Denise

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Lindsey op 29 mrt 2024
Dear Denise,Thank you for your five-star review! We appreciate the feedback! We would love to welcome you back soon!! Warm Wishes,

10/10 – Uitstekend

Allison

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We loved our room and the hotel! Overall, the staff were fantastic except... there was a mix up with our valet ticket, basically they lost our car even though I knew from it's locator where it was (in their garage), and they kept insisting that the Rivian they pulled out was mine (Cadillac). Thankfully we weren't in a hurry, but we waited for 40 minutes.
1 nacht verbleven in maart 2024
Reactie van Ana op 26 mrt 2024
Dear Allison,Thank you for providing feedback. We're happy to hear you enjoyed your room and the service provided by our staff. We apologize for the issues you had with the valet. If you would like to discuss this further, please contact us through our Social or Chat platforms. We hope to see you again the next time you visit Seattle.

10/10 – Uitstekend

Vivian, McMinnville

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Krista op 27 mrt 2024
Hello Vivian,Thank you for the wonderful 5-star review. We are happy to hear that you enjoyed your time with us, and we hope to have you back again in the future!Kind Regards, Krista

10/10 – Uitstekend

Laura, Hermiston

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice rooms, comfortable bed, excellent service! Our room refrigerator was a bit noisy, but very nice other than that.
2 nachten verbleven in maart 2024
Reactie van Candace op 24 mrt 2024
Dear Laura,I want to thank you for being a guest of our hotel and for taking the time to share your experience. We are overjoyed to hear your positive feedback of your guestroom, bed, and customer service. We are sorry to hear about the noisy refrigerator. We look forward to welcoming you again in the future at Grand Hyatt Seattle.Warm regards,Candace

8/10 – Goed

Andrea

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van John op 26 mrt 2024
Hello Andrea,Thank you for adding this review of our Grand Hyatt Seattle. I am happy your enjoyed our hotel. I hope you can visit us again. Best Regards,John

8/10 – Goed

Kelle

Positief: Netheid, personeel en service
The last minute destination taxes was extremely inappropriate. This was not explained at the time of my reservation and was $75 per day! Very disrespectful of clients!!!!
3 nachten verbleven in maart 2024
Reactie van Tieysha op 24 mrt 2024
Hello Kelle,Thank you for taking the time out of your day to leave us your review as well as your rating. We are so sorry to hear that our destination fees did not meet your expectations and was not explained to you during the reservation booking process. We apologize for any inconvenience this may have caused. We hope we will have the pleasure of welcoming you back to Grand Hyatt Seattle in the future.Best Wishes,

10/10 – Uitstekend

justin

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
N
1 nacht verbleven in maart 2024
Reactie van Rebecca op 22 mrt 2024
Hello Justin,Thank you for your 5-stars and your recent stay at Grand Hyatt Seattle. We are happy you enjoyed your stay. Hope to welcome you back again.Warm regards,Rebecca

2/10 – Ontzettend slecht

Miranda, bothell

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The manager was super unprofessional and rude as hell to me when I asked what’s going on with the claim for my very expensive custom Acura rim cuz their valet guy curbed and bent my rim and he snapped at me that they ungraded me for that already. Umm well that’s great and all but it don’t replace my $900 rim and he was just super rude and I will never stay here not to mention it’s ran down and the bed sucked bad and so was the tub dirty.
2 nachten verbleven in maart 2024
Reactie van JeanB op 17 mrt 2024
Hello Miranda. We have tried to reach out to you via the Expedia portal to get some more info about the car and to provide you with the information for the manager's of the valet service to contact them about your rim. If you would like to respond to us there we are happy to help you.

10/10 – Uitstekend

David

Zakenreiziger
Positief: Netheid
X
2 nachten verbleven in februari 2024
Reactie van John op 14 mrt 2024
Hello David,Thank you for giving us a 5-star rating. I am happy you enjoyed our Grand Hyatt Seattle. I hope you can visit us again.Best Regards,John

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Veronica op 14 mrt 2024
Hello Christopher! Thank you for the amazing 5-star rating! We are happy that you enjoyed your stay with us at Grand Hyatt Seattle and thank you for being our guest! We hope to have the opportunity to welcome you back in the future, so don't hesitate to contact us if we can be of any assistance. Until next time!

4/10 – Matig

Vidya sagar

Negatief: Netheid
1 nacht verbleven in maart 2024
Reactie van Tania op 10 mrt 2024
Hello Vidya sagar,Thank you for sharing your rating. We would like for you to contact us on our social media site so that we can discuss your stay further. We hope to hear from you soon.Best regards,Tania

10/10 – Uitstekend

Lee

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Tieysha op 9 mrt 2024
Hello Lee,Thank you for your 5 out of 5 rating. We are pleased to know that you enjoyed your stay with us, and we look forward to welcoming you back to Grand Hyatt Seattle in the future.Best Wishes,

10/10 – Uitstekend

Kalyan

1 nacht verbleven in maart 2024
Reactie van Tieysha op 28 mrt 2024
Hello Kalyan,Thank you for your 5 out of 5 rating. We are so overjoyed knowing that you enjoyed your stay with us. We look forward to welcoming you back to Grand Hyatt Seattle in the future.Best Regards,

10/10 – Uitstekend

Norma

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean and convenient every Hyatt I’ve stayed in.
4 nachten verbleven in maart 2024
Reactie van JeanB op 6 mrt 2024
Thank you for your feedback! We are so glad you enjoyed your stay with us, and we look forward to seeing you again.

10/10 – Uitstekend

Nancy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice location
2 nachten verbleven in maart 2024
Reactie van Ana op 5 mrt 2024
Greetings Nancy,Thank you for providing your feedback. It was a pleasure to host you during your visit to Seattle. We are glad you enjoyed our hotel's location. We hope to see you again soon!

10/10 – Uitstekend

Heather

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing!!! I would stay here every time we come to the Seattle are
2 nachten verbleven in december 2023
Reactie van JeanB op 4 mrt 2024
Thank you for your response! We are so glad you enjoyed your stay with us, and we look forward to seeing you again

10/10 – Uitstekend

Trent

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Michaela op 5 mrt 2024
Hello Trent. I personally want to thank you for being our Guest at Grand Hyatt Seattle. I am pleased your time with us was a success and truly appreciate your review. Come back and see us in the future, we truly appreciate you!

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient location. Be aware this property charges a destination fee. They also charge a $68 valet fee. This is expensive but much more convenient because you get in and out privileges, whereas if you use the public parking lot for $50, you have to pay $50 every time we enter. We stayed in the Emerald Suite on level 29. Beautiful spacious room. Would stay again.
1 nacht verbleven in februari 2024
Reactie van JeanB op 29 feb 2024
Thank you for your feedback from your stay! We are glad that you enjoyed your stay and we hope to see you again soon