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Beoordelingen van Kimpton Hotel Vintage Seattle, an IHG Hotel

4 out of 5
Kimpton Hotel Vintage Seattle, an IHG Hotel
1100 5th Ave, Seattle, WA

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 583 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 265 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 93 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 37 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 22 van 1000 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

8,2/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2019
Reactie van Cheryl Duke op 3 mei 2019
Thank you for the positive feedback! We hope to see you again in the future. Thank you for staying with us!

10/10 – Uitstekend

michael, Plantation

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was incredible. Extremely accommodating. They have a wine hour each evening in the lobby. Lobby is small and cramped with limited seating; however, they did a great job and limitless pours. Very nice. They also had a resident artist set up in the lobby who would paint while you sipped and chatted. Nice touch. Will absolutely stay here again. Totally walkable to Pikes Market. Great hotel.
2 nachten verbleven in mei 2024
Reactie van Alejandra op 12 mei 2024
Thank you for your review! We're glad to have made you feel at home away from home! It will be a pleasure to have you stay with us again should you visit Seattle in your future endeavors. Cheers!

4/10 – Matig

Raul

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, voorzieningen
Perhaps is a US hotel thing, but the fact that they do not change sheets, or give you towels every day. no hand soap in the bathroom. It just feels unsanitary.
2 nachten verbleven in mei 2024
Reactie van Alejandra op 9 mei 2024
Thank you for your review. We have taken your concerns into consideration for further improvement on our part. We hope to one day turn it around should you give us the opportunity to do so in your future endeavors.

10/10 – Uitstekend

Kailyn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Johnathon was a G!
2 nachten verbleven in mei 2024
Reactie van Alejandra op 9 mei 2024
Thank you for your review! We appreciate you choosing Kimpton Vintage Seattle as your preferred stay. Until next time!

8/10 – Goed

Judith

Negatief: Netheid
2 nachten verbleven in april 2024
Reactie van Alejandra op 25 apr 2024
Thank you for your review! We hope to have you stay with us again should you visit Seattle in your future endeavors. Cheers!

10/10 – Uitstekend

Jenifer

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love the whole style of the hotel. I loved that it in walking distance to almost every where we wanted to go. The staff was great!!
2 nachten verbleven in april 2024
Reactie van Alejandra op 24 apr 2024
Thank you for your review! Come visit us again on your next trip out to Seattle! Cheers!

10/10 – Uitstekend

Karmen

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would stay here again- location is great, service is noticeably head and shoulders above others, good nearby restaurant, love the happy hour with local musicians.
1 nacht verbleven in april 2024
Reactie van Alejandra op 24 apr 2024
Thank you for your review! Come visit us again on your next trip out to Seattle! Cheers!

10/10 – Uitstekend

Oluwatomi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love it !
2 nachten verbleven in april 2024
Reactie van Ross Fatemi - General Manager op 12 apr 2024
Thank you for your review!

10/10 – Uitstekend

Eileen

3 nachten verbleven in april 2024
Reactie van Alejandra op 9 mei 2024
Thank you for your review! We appreciate you choosing Kimpton Vintage Seattle as your preferred stay. Cheers!

10/10 – Uitstekend

William

Reisde met een groep, Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were very attentive and it was nice to receive suggestions from valets on areas to visit in Seattle. The location was walking distance to areas we planned to visit on our trip, and the hotel was very nice overall.
2 nachten verbleven in april 2024
Reactie van Ross Fatemi - General Manager op 9 apr 2024
Thank you for your review! We look forward to welcoming you back again!

10/10 – Uitstekend

Carmen

1 nacht verbleven in april 2024
Reactie van Alejandra op 25 apr 2024
Thank you for your review! We hope to have you stay with us again should you visit Seattle in your future endeavors. Cheers!

10/10 – Uitstekend

Lindsey

2 nachten verbleven in maart 2024
Reactie van Ross Fatemi - General Manager op 4 apr 2024
Thank you so much Lindsey for your great review! We look forward to seeing you again!

10/10 – Uitstekend

Chad

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay, friendly staff and the nightly wine social between 5-6 was fantastic. Would say here again.
2 nachten verbleven in maart 2024
Reactie van Ross Fatemi - General Manager op 1 apr 2024
Hi Chad - so glad to hear you enjoyed our Kimpton Social Hour with complimentary wine and beer. We truly hope to welcome you and yours back again for another enjoyable stay at Kimpton Hotel Vintage Seattle!

8/10 – Goed

Janet

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I woyld stay here again. Very clean.
2 nachten verbleven in maart 2024
Reactie van Ross Fatemi - General Manager op 1 apr 2024
We are so happy to hear your feedback, & look forward to welcoming you back again soon.

10/10 – Uitstekend

Carrie, Seattle

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff
1 nacht verbleven in februari 2024
Reactie van Ross Fatemi - General Manager op 1 apr 2024
Greetings Carrie - thank you so much for your feedback! We pride ourselves on our amazing associates. We hope to welcome you back again to Kimpton Hotel Vintage Seattle!

10/10 – Uitstekend

Marvin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I don’t care if it’s in the small print. A $28 resort fee is straight up ridiculous. This hotel, as nice as it is, is not a resort.
1 nacht verbleven in maart 2024
Reactie van Ross Fatemi - General Manager op 1 apr 2024
Hello Marvin, thank you for your feedback. Please note that our "Guest Amenity Fee' includes a 10 credit back towards any room-billed incidentals for food/beverage, in-room movies, etc. We hope to welcome you & yours back again to Hotel Vintage!

10/10 – Uitstekend

Monica

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pet pals are cute and unique! The build was amazing, I loved the old architecture. The staff was the absolute best. Friendly, helpful, and genuine! I haven't met better staff at any other establishment! The bar and restaurant was elegant, I had the most delicious drink. There's a quirky grocery and teriyaki store we had dinner at across the street, which I highly recommend! Parking was excellent, the valet safe and helpful. I would recommend this hotel to anyone and I'm so glad we stayed! Thank you!
1 nacht verbleven in maart 2024
Reactie van Ross Fatemi - General Manager op 3 mrt 2024
Hi Monica - we're so happy to hear your feedback. We welcome you and yours back anytime! Thank you

6/10 – Redelijk

Lauren, Nampa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024

10/10 – Uitstekend

SIMON

1 nacht verbleven in februari 2024
Reactie van Alejandra op 22 mrt 2024
Thank you for your review! We appreciate your feedback. Cheers!

10/10 – Uitstekend

Deona

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I really enjoyed my stay at this hotel. The staff was very friendly and inviting. The room was comfy, the only draw back was no microwave in the room. Overall a very nice place to stay.
3 nachten verbleven in februari 2024
Reactie van Alejandra op 29 feb 2024
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

10/10 – Uitstekend

Jarred, Seattle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Alejandra op 29 feb 2024
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Alejandra op 29 feb 2024
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

10/10 – Uitstekend

Uriel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Alejandra op 29 feb 2024
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

8/10 – Goed

Rob

1 nacht verbleven in januari 2024
Reactie van Alejandra op 29 feb 2024
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

10/10 – Uitstekend

Faith

2 nachten verbleven in januari 2024
Reactie van Alejandra op 29 feb 2024
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

10/10 – Uitstekend

Jeanette

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed here over the holidays. The main reason we chose Kimpton is that they allowed all pets (not just dogs) and we traveled with our cat and dogs. The space was clean and adequate and surprisingly quiet for a downtown location. Parking is valet only but I felt very confident that our vehicle was safe. If you are driving your own vehicle I recommend spending extra on the parking. The staff was incredibly polite and helpful. I don’t remember the last time we’ve stayed somewhere where they were so hospitable. The adjoining restaurant Tulio was amazing! They have breakfast, lunch and dinner on the week days but just dinner on Saturday and Sunday. One thing to be aware of is they process your card for potential damages of about $100/day so be prepared for that. Overall we would definitely stay there again.
5 nachten verbleven in december 2023
Reactie van Alejandra op 29 feb 2024
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Alejandra op 29 feb 2024
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

10/10 – Uitstekend

Rogelio, Sunnyside

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Alejandra op 29 feb 2024
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

6/10 – Redelijk

Kathryn

Positief: Netheid
Negatief: Voorzieningen
Pros: great location, safe, clean, quiet Cons: bedroom outdated, extremely uncomfortable mattress, rough bedding, not great in-room toiletry products that you see offered at other 4.5 star hotels, room service limited and choppy hours, no in-room mini bar, TV our dated and did not connect to any streaming apps, and remote didn’t work.
2 nachten verbleven in december 2023

2/10 – Ontzettend slecht

SILVIA

1 nacht verbleven in december 2023

10/10 – Uitstekend

Derek

1 nacht verbleven in december 2023
Reactie van Alejandra op 29 feb 2024
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

8/10 – Goed

Donna

1 nacht verbleven in december 2023

10/10 – Uitstekend

Scott

1 nacht verbleven in november 2023

4/10 – Matig

Robert

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel is disappointing compared to others in this chain. Restaurants caters to upscale dinners and no place nearby to secure breakfast. They don’t clean the room or provide clean towels unless you go to the desk to ask. Since there is only one clerk at the desk, making that request is a 20 minute wait. Pricey hotel with a minimum of service.
3 nachten verbleven in oktober 2023
Reactie van - Tani, Vintage Seattle op 29 okt 2023
Thanks for leaving your feedback. We will be addressing your concerns. We have opened for breakfast now nd encourage you to come try!

8/10 – Goed

Molly

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van - Tani, Vintage Seattle op 24 okt 2023
Thanks so much for your feedback! We look forward to welcoming you again.

10/10 – Uitstekend

Kevin, Vashon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a wonderful hotel. We've staid before and it didn't disappoint. It was my birthday, so the staff treated us to a bottle of wine. Lovely!
1 nacht verbleven in oktober 2023
Reactie van - Tani, Vintage Seattle op 9 okt 2023
Thanks so much for your feedback, we look forward to welcoming you again!

6/10 – Redelijk

Melanie

Negatief: Personeel en service
The staff was very offhand on checking in. I was a fan of the Kimpton Hotel group. But now charging $50 for an hour extension of the checkout time is distasteful.
1 nacht verbleven in oktober 2023
Reactie van - Tani, Vintage Seattle op 9 okt 2023
Thank you so much for your feedback! We will be addressing your concerns.

10/10 – Uitstekend

Debra, Port Orchard

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent staff. Easy valet parking and checkin. Room was clean.
1 nacht verbleven in september 2023
Reactie van - Tani, Vintage Seattle op 21 sep 2023
Thanks so much for your feedback! We look forward to welcoming you again.

10/10 – Uitstekend

Teresa

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Birthday gift
We booked at the Kimpton for our grandsons who were turning 23 on Sept 15th and had tickets for the Beyonce concert. The boys said the hotel was easy to find, had great parking and everyone who worked there from the parking person to the Front desk staff to the maid service were friendly and very helpful. The boys were able to walk down to and back from Lumen Field where the concert was held. A big Shout Out to the Kimpton Hotel Vintage Seattle for making our grandsons 23rd birthdays a huge success!!!
1 nacht verbleven in september 2023
Reactie van - Tani, Vintage Seattle op 20 sep 2023
Thanks so much for your feedback! We hope you'll come stay with us and experience it for yourself.

10/10 – Uitstekend

Rob

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service. Every single employee was polite, helpful and welcoming. They made us and our dog feel welcomed and appreciated. I could not say enough positive words and would absolutely stay again.
2 nachten verbleven in september 2023
Reactie van - Tani, Vintage Seattle op 18 sep 2023
Thank you so much for your feedback! We look forward to welcoming you again.

10/10 – Uitstekend

Tonya

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What a wonderful place to stay!! Ashley at the front desk was amazing and very friendly!
1 nacht verbleven in september 2023
Reactie van - Tani, Vintage Seattle op 18 sep 2023
Thank you so much for your feedback! We look forward to welcoming you again.

10/10 – Uitstekend

Jim

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice property with friendly and accommodating staff Great location
4 nachten verbleven in augustus 2023
Reactie van - Tani, Vintage Seattle op 29 aug 2023
Thanks so much for your feedback, we look forward to welcoming you back!

2/10 – Ontzettend slecht

Maria

6 nachten verbleven in augustus 2023
Reactie van - Tani, Vintage Seattle op 18 sep 2023
Thank you so much for your feedback! We're sorry for your suboptimal experience and hope to welcome you back to try again.

8/10 – Goed

Lynnette

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Great price point for the location.
1 nacht verbleven in augustus 2023
Reactie van - Tani, Vintage Seattle op 27 aug 2023
Thanks so much for your feedback, we look forward to welcoming you again!

6/10 – Redelijk

Elizabeth

Positief: Netheid, personeel en service
Negatief: Voorzieningen
The people that. Work there
4 nachten verbleven in augustus 2023
Reactie van - Tani, Vintage Seattle op 23 aug 2023
Hi there, thank you for your feedback!

8/10 – Goed

Matthew

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service
We weren't told ahead of time that the property was under construction. When we arrived we weren't offered a choice of floor , put on the eleventh, and the elevators were down. They were operating at a reduced capacity. The eleventh floor was under construction and our room wasn't as nice as our friend's room on the third floor.
2 nachten verbleven in augustus 2023
Reactie van Hotel Vintage Seattle Staff op 21 aug 2023
Thank you for your feedback, I do greatly apologize for the inconvenience during our water emergency which impacted the elevators. We should have everything fixed within 2 weeks but I know that does not alleviate the frustration of your stay. I do hope we have the opportunity to try again to turn your opinion around!

10/10 – Uitstekend

Sharron, Broadview Heights

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is nice but from the outside it looked questionable. Not the greatest block, but inside it was great. Clean! Nice appointed rooms!
1 nacht verbleven in augustus 2023
Reactie van Hotel Vintage Seattle Staff op 13 aug 2023
Thanks so much for your feedback, we look forward to welcoming you again!

8/10 – Goed

Jordan

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Inoperable elevator.
Pretty expensive hotel to stay at for the elevators to be 90% inoperable. Floor 11 flooded, and we were put on 10 with the back door unsecured and super loud fans and dehumidifiers running. The flooding messed up the elevators. You would have to call down and have someone use the out of order elevator to get to your floor. Nothing like a 10 minute was in 90 degree heat for an elevator. Being told in advance so we could cancel and find another hotel would have been nice. Or a discount for the massive inconvenience. The staff were doing their best and the elevator guy was running everywhere. They are the only reason my score isn’t terrible.
1 nacht verbleven in augustus 2023
Reactie van Hotel Vintage Seattle Staff op 11 aug 2023
Dear Guest,Thank you for staying with us and for leaving feedback regarding your experience with us. I apologize for the issues that you had during your stay with us. I hope you give us another chance in the future and please reach out so we can ensure a better experience along with something special for coming back. Thank you

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Remodeling - don’t pay full price
Elevators broken, water damage on the floor we were placed on. Ripped up wallpaper, carpet ripped up, wiring exposed, elevator not working properly. Door would not shut so we stood there for 10-15 minutes every time waiting for someone to come fix it. They said it was due to damage but why have people pay full price still? I won’t stay here again.
1 nacht verbleven in augustus 2023
Reactie van - Tani, Vintage Seattle op 7 aug 2023
Thank you for your feedback, I do greatly apologize for the inconvenience during our water emergency which impacted the elevators. We should have everything fixed within 2 weeks but I know that does not alleviate the frustration of your stay. I do hope we have the opportunity to try again to turn your opinion around!

8/10 – Goed

Lisa

Positief: Netheid, voorzieningen
Very surprised by how nice room was … very good experience
1 nacht verbleven in augustus 2023
Reactie van - Tani, Vintage Seattle op 6 aug 2023
Thanks so much for your feedback, we look forward to welcoming you again!