2/10 – Ontzettend slecht
Anouk, Delft
21 nov 2017
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Black mold
I chose this hotel because of the 3,5 stars, the WiFi in the room and the fridge in the room.
In my room, I could barely receive a signal. The best signal I got was one bar and it was more off than on. Because I needed WiFi for my work, it was really important to me to get a good WiFi signal. The man at the reception told me a maintenance worker would fix it for me, however even after fixing there was no change in signal.
In my room there was no fridge. When I asked where the fridge was, they first told me that I had booked a room without a fridge. I made sure I did book a room with a fridge. When I showed I did book the right room, suddenly none of the rooms had fridges in them...
However, the most awful thing of the whole experience, was the horrible fungus smell and sight in the bathroom. It was so awful, I didn't even dare to take a shower even though I really looked forward to it.
Because the black mold was all over the bathroom, and the smell was that intens, I decided it was too unhealthy for me to stay in that environment. I had never done that before, but I checked out the same night I checked in and booked another hotel.
I would definitely NOT recommend this hotel. This is NOT a 3,5 star hotel.
Anouk
1 nacht verbleven in november 2017