Een buitenzwembad

Beoordelingen van Ramada Encore by Wyndham Seminyak Bali

4 out of 5
Ramada Encore by Wyndham Seminyak Bali
Jl. Dewi Saraswati lll, Seminyak, Bali

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 228 van 578 beoordelingen" "
Gastenscore: 8 - Goed. 234 van 578 beoordelingen" "
Gastenscore: 6 - Redelijk. 62 van 578 beoordelingen" "
Gastenscore: 4 - Matig. 37 van 578 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 17 van 578 beoordelingen" "

8,4/10

Netheid

8,6/10

Personeel en service

8,2/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Melchianus

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
De kamer was goed en de Spa. De omgeving was minder goed, want je kan niet even shoppen. En taxi's zijn ook beperkt. Wel vriendelijke service. Bedankt.
2 nachten verbleven in oktober 2023
Reactie van K. Yudi Pastrawan General Manager Ramada Encore Se op 13 okt 2023
Dear Mr/s. Melchianus, Warmest Greetings from Ramada Encore Seminyak Bali. Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your insights and are pleased to hear that you had a positive experience in some aspects. We're glad to know that you found your room and our spa to be good. We understand your comment about the shopping and limited taxi options in the area. While we can't control the immediate surroundings, we're always happy to assist guests in finding nearby shopping areas or alternative transportation options.Your kind words about our friendly service are greatly appreciated. Our team is dedicated to ensuring that our guests have a pleasant and comfortable experience during their stay. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience. Thank you for choosing to stay with us.Warm regards,

10/10 – Uitstekend

jade

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel. There is a free shuttle service available to different hotspots in Seminyak and Kuta, because it is pretty far from the main road. You can’t take a online ordered taxi, such as GRAB(but bluebird was fine). Very big pool and just an overall nice stay!
3 nachten verbleven in juni 2023
Reactie van Ramada Encore Seminyak Bali Management op 13 jun 2023
Dear Mr/s.JadeWarmest greetings from Ramada Encore Seminyak Bali…Thank you for choosing Ramada Encore Seminyak Bali as your stay destination while enjoying your vacation in Bali Island.Your appreciation to all effort that we have done for you will even push our spirit to make your future stay will be even more memorable. We look forward to seeing you again one day in Bali,Thank you for your praise as well as your feedback regarding to your experience during staying with us.Regards,Ramada Encore Seminyak Bali Management

10/10 – Uitstekend

Geverifieerde reiziger

4 nachten verbleven in november 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, voorzieningen
Negatief: Personeel en service
Personeel was ongelofelijk asociaal en klantonvriendelijk. Pure afzetterij.
5 nachten verbleven in oktober 2019
Reactie van Ramada Encore Seminyak Bali op 4 nov 2019
Dear Valued Guest, We regrettably noted your dissatisfaction and allow us to express our sincere apologies for the inconvenience caused. We do hope this will not prevent you from coming back to our resort on your next stay on the Island of Gods to experience the true Ramada Encore Seminyak Bali Warm regards, Ramada Encore Seminyak Bali Management

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awesome hotel!
We had a great time at Ramada! We stayed 9 days and enjoyed our stay! The food was delicious and the service of the hotel is in one word awesome. We talked with a lot of the staffs and everyone was very kind, especially Dipa and the reception staff. The annoying thing was the many ants in the room. And the shower water flowed to the bathroom floor after the shower the floor was partially wet. The towels are outdated too and need to be changed.
9 nachten verbleven in augustus 2018

10/10 – Uitstekend

Rachid

Netjes
Mooi en netjes! Ligging was iets minder
3 nachten verbleven in augustus 2018
Reactie van Warm regards, The Managements op 31 aug 2018
Dear Rachid, First of all, I would like to thank you for your feedback during your stay with us. I am truly impressed and grateful when reading your beautiful review referring to your experience stay. We are delighted to welcome you back to Ramada Encore Bali Seminyak.

8/10 – Goed

Paulien

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Genieten!!
Het hotel is prima met een mooi groot zwembad wat 's avonds mooi verlucht is. Ontbijt is goed met lekkere kleine gebakjes. Kregen omdat we 10 nachten bleven een upgrade naar een supermooie kamer. Eten in het hotel is gevarieerd en een goede prijs-kwaliteitverhouding. Het enige is dat het toch wel een flink stuk lopen is nasr het strand. Maar je kan altijd het shuttlebusje nemen.
Reactie van Warm regards, I Gusti Rai Tantra General Manager op 9 mei 2018
Dear Paulien, Thank you for sharing your personal experience on Expedia. We are happy to acknowledge every comment from our guest in order to maintain our excellent service. We are delighted to welcome you back to Ramada Encore Bali Seminyak.

8/10 – Goed

Johannes, Leidschendam

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Voldoet aan de verwaxhting
Kamer met balkon geboekt. Je kon echter niet op het balkon. Hotel heeft upgrade aangeboden als oplossing. Netjes. Ligging is ietsjes achteraf,maar lopen naar centrum kan wel.

10/10 – Uitstekend

Jayvin

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Its the best.
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Luene

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice friendly staff and great pool and breakfast.
9 nachten verbleven in mei 2024
Reactie van Franciska Pricilia Guest Experience op 22 mei 2024
Dear Mr/s. Luene, Thank you so much for taking the time to share your great experience. We are thrilled to hear that you had an amazing stay. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Warm regards,

10/10 – Uitstekend

Surya

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
3 nachten verbleven in mei 2024
Reactie van Franciska Pricilia Guest Experience op 22 mei 2024
Dear Mr/s. Surya, Thank you so much for taking the time to share your great experience. We are thrilled to hear that you had an amazing stay. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Warm regards,

10/10 – Uitstekend

James

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had our 9 nights holiday in Bali and this hotel was amazing with poolside room was stunning. Staff were absolutely amazing, helpful and friendly. Meals were classy and delicious. We would definitely come back and stay at this hotel with the pool side again. Special thanks to bu Juve, Marthin. Wulan, Mickey and all staffs who were amazing services and helps. Score 9 out of 10. Love - Jim and Inge Henderson
9 nachten verbleven in mei 2024
Reactie van Franciska Pricilia Guest Experience op 24 mei 2024
Dear Mr & Mrs. Henderson,Thank you so much for your wonderful feedback. We're thrilled to hear that you had an amazing holiday in Bali. It's fantastic to know that our staff, including Bu Juve, Marthin, Wulan, Mickey, and the rest of the team, made your stay memorable with their helpful and friendly service. We're also glad you found the meals classy and delicious. It means a lot to us that you would definitely come back and stay with us again. We look forward to welcoming you back for another fantastic stay!Warm regards,

8/10 – Goed

Praveen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really liked Ramada Encore for my 3 night stay as their service, breakfast options (being a vegetarian), staff and facilities, like the very large swimming pool was great to relax and unwind. It’s also a great place for families as well. Definitely coming back
3 nachten verbleven in mei 2024
Reactie van Franciska Pricilia Guest Experience op 22 mei 2024
Dear Mr/s. Praveen, Thank you so much for taking the time to share your great experience. We are thrilled to hear that you had an amazing stay. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Warm regards,

8/10 – Goed

Kylie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
nice hotel but not close to shopping areas on foot
5 nachten verbleven in mei 2024
Reactie van Franciska Pricilia Guest Experience op 22 mei 2024
Dear Mr/s. Kylie, Thank you so much for taking the time to share your great experience. We are thrilled to hear that you had an amazing stay. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Warm regards,

10/10 – Uitstekend

Luene

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay again!!
4 nachten verbleven in mei 2024
Reactie van Franciska Pricilia Guest Experience op 22 mei 2024
Dear Mr/s. Luene, Thank you so much for taking the time to share your great experience. We are thrilled to hear that you had an amazing stay. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Warm regards,

8/10 – Goed

Mervyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
8 nachten verbleven in april 2024
Reactie van Franciska Pricilia Guest Experience op 20 apr 2024
Dear Mr/s. Mervyn,It's truly heartening to know that we were able to meet and exceed your expectations. Thank you once again for choosing us. We look forward to the pleasure of hosting you in the future.Warm Regards,

10/10 – Uitstekend

Solange

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was our first time in Bali, so we weren't sure what to expect. Thankfully we were pleasantly surprised. All the employees from front of house, wait staff, bar, housekeeping, etc. were exemplary. Thank you Yuli, Rani, Diah, Eric, Virgo (just to name a few). You were all so accommodating and lovely to us. It really made our stay that more enjoyable. The buffet breakfast has everything you could ever think of and/or want and more. A la carte dishes are reasonably priced and delicious (kudos to your chefs). The pool is great for lounging around and cooling off when the weather becomes unbearable. It was a great place to meet other guests and enjoy a drink with a light snack. We were also really grateful to be given facilities to freshen up prior to our late night flight. Thank you!
7 nachten verbleven in maart 2024
Reactie van Franciska Pricilia Guest Experience op 5 apr 2024
Dear Mr/s. Solange,Thank you immensely for your glowing review! We're thrilled to hear that your stay with us has been such a delightful experience. It's fantastic to know that Yuli, Rani, Diah, Eric, and Virgo were able to make your stay even more enjoyable. We look forward to welcoming you back for another exceptional stay whenever your travels bring you our way.Warm regards,

10/10 – Uitstekend

Julie-Ann

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
An excellent option in accommodation whilst in Seminyak. Great for families or couples away from the main area of Seminyak, however free shuttle to/from Kuta Beachwalk and Seminyak Square daily. Super friendly staff, especially Amanda from reception and Odie from the restaurant. Free WIFI throughout the property and works really well in all areas of the property. Fantastic Asian/Indonesian style buffet breakfast each mornimg and the hotel has a BBQ buffet night on Friday nights with acoustic music. Was noise during the day with construction going on but not early morning or late in the afternoon. Was originally put in a room overlooking some of the pool but right in front of scaffolding so we asked to move to a pool view room which was what we originally booked. Once moved rooms the room was perfect. Comfortable beds and daily housekeeping available if required. Taxi to/from Airport available and the massive lagoon style pool is amazing and a real feature of the resort. Would definitely recommend and stay again at the property.
Reactie van Franciska Pricilia Guest Experience Executive op 24 mrt 2024
Dear Mrs. Julie-Ann,Thank you for taking the time to share such a detailed review of your experience. We're delighted to hear that you enjoyed your stay with us. It's wonderful to know that our staff, especially Amanda and Budi, left a positive impression on you with their friendly service. We appreciate your recommendation and look forward to welcoming you back to our property in the future. Warm regards,

10/10 – Uitstekend

Roshang

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ridhika and Encore best staff in hotel. Thanks for whole staff make our trip better.
Reactie van Franciska Pricilia Guest Experience Executive op 24 mrt 2024
Dear Mr/s. Roshang,Thank you very much for your kind words! We're thrilled to hear that Ratika provided you with exceptional service during your stay. Thank you once again for choosing us, and we look forward to welcoming you back in the future! Warm regards,

10/10 – Uitstekend

Christella

3 nachten verbleven in februari 2024
Reactie van Franciska Pricilia Guest Experience Exc op 24 mrt 2024
Dear Ms. Christella,We're delighted you rated us a perfect 5 stars! It's truly heartening to know that we were able to meet and exceed your expectations. Thank you once again for choosing us. We look forward to the pleasure of hosting you in the future.Warm Regards,

8/10 – Goed

Pia

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Ein nettes Hotel, welches sauber gehalten wird, schöner Innenhof mit Pool und toller Bepflanzung. Man kann es sich richtig gut gehen lassen. Das Personal war unglaublich freundlich und in allen Belangen zuvorkommend. Besonders ist mir Trisna, eine Angestellte aufgefallen, die sich jeden Tag nach unserem Befinden informiert hat. Einfach schön. Was nicht so schön war, war die direkte Umgebung des Hotels. Aber der Müll liegt auf Bali überall gleich viel rum. Wir hatten trotzdessen keine Probleme mit getieren. Alles wurde immer schön sauber gehalten. Und wenn etwas zu beanstanden war, hat sich immer sofort jemand drum gekümmert. Beim Frühstück gab es zwar kaum „Westeuropäisches“ aber wir haben trotzdem immer was leckeres zu essen gefunden, bei der Riesen Auswahl am Buffet.
12 nachten verbleven in januari 2024
Reactie van Franciska Pricilia Guest Experience Executive op 11 feb 2024
Dear Ms. Pia,Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you back in the future.Warm regards,

10/10 – Uitstekend

Jocelyne

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Service was great. Everything was local and convenient. All meals at the restaurant were great.
7 nachten verbleven in januari 2024
Reactie van Franciska Pricilia Guest Experience Exc op 30 jan 2024
Dear Ms. Jocelyne,We're thrilled to hear that you had a positive experience with our service. We appreciate your kind words and look forward to the opportunity to welcome you back for another enjoyable stay. Thank you for choosing us.Warm regards,

4/10 – Matig

Vanessa

Reisde met een groep
Negatief: Netheid, voorzieningen
Wasn’t happy with the location and cleanliness of the room - it was very dirty
2 nachten verbleven in januari 2024
Reactie van K. Yudi Pastrawan General Manager op 30 jan 2024
Dear Ms. Vanessa,We're truly sorry to hear about your dissatisfaction with both the location and cleanliness of your room during your stay. Your feedback about the cleanliness of your room is deeply concerning, and we assure you that we take such matters seriously. We will be investigating this issue thoroughly with our housekeeping team to ensure that proper protocols are followed to uphold cleanliness standards. We hope for the opportunity to regain your trust and welcome you back for a much-improved experience in the future.Warm regards,

8/10 – Goed

Dimitri

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place a little far out needed a taxi 🚕
12 nachten verbleven in december 2023
Reactie van Franciska Pricilia Guest Experience Executive op 16 jan 2024
Dear Mr. Dimitri,Thank you so much for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay with us. We understand that our location may be a bit far out for some guests. We hope to have the pleasure of welcoming you back in the future.Warm regards,

10/10 – Uitstekend

haerim

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff were lovely and helpful. Had a surprise new year's eve dinner included with our stay. The food was great, and we had an absolute blast into the new year. We were also gifted a travel pillow upon checkout!
4 nachten verbleven in december 2023
Reactie van Franciska Pricilia Guest Experience Executive op 9 jan 2024
Dear Ms. Selina Lee,Thank you for taking the time to share your positive feedback! We're thrilled to hear that you had a great experience with us. We look forward to the opportunity of welcoming you back to our hotel in the future. Warm regards,

10/10 – Uitstekend

Pierre

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fue expectacular la atención de todos
5 nachten verbleven in december 2023
Reactie van K. Yudi Pastrawan General Manager op 29 dec 2023
Dear Mr. Pierre,Thank you for your kind words! We're thrilled to hear that everyone's attention during your stay was spectacular. We appreciate your feedback and look forward to the pleasure of welcoming you back in the future.Warm Regards,

10/10 – Uitstekend

tanasagaren

Positief: Netheid, personeel en service
Great staff
7 nachten verbleven in december 2023
Reactie van K. Yudi Pastrawan General Manager op 29 dec 2023
Dear Mr/s. Tanasagaren,Thank you for your positive feedback! We're thrilled to know that you had a great experience. We appreciate your support and look forward to welcoming you again.Warm Regards,

10/10 – Uitstekend

Shane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van K. Yudi Pastrawan General Manager op 29 dec 2023
Dear Mr/s. Shane,Thank you for your positive feedback! We're thrilled to know that you had a great experience. We appreciate your support and look forward to welcoming you again.Warm Regards,

10/10 – Uitstekend

Matthew

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2023
Reactie van K. Yudi Pastrawan General Manager op 29 dec 2023
Dear Mr. Matthew,Thank you for your positive feedback! We're thrilled to know that you had a great experience. We appreciate your support and look forward to welcoming you again.Warm Regards,

10/10 – Uitstekend

Lauren

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would LOVE to stay again
Great hotel with even better staff. Rooms cleaned everyday. 24/7 food and drink service. Clean facilities. Excellent breakfast. Wouldn’t hesitate to return.
8 nachten verbleven in december 2023
Reactie van K. Yudi Pastrawan General Manager op 29 dec 2023
Dear Ms. Lauren,Thank you for your positive feedback! We're thrilled to hear that you had a great experience. We appreciate your support and look forward to welcoming you again.Warm Regards,

10/10 – Uitstekend

Adam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in december 2023
Reactie van K. Yudi Pastrawan General Manager op 29 dec 2023
Dear Mr. Adam,Thank you for your positive feedback! We're thrilled to know that you had a great experience. We appreciate your support and look forward to welcoming you again.Warm Regards,

10/10 – Uitstekend

LINDA SALEH

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The shower drain in the main bathroom is blocked
3 nachten verbleven in december 2023
Reactie van K. Yudi Pastrawan General Manager op 29 dec 2023
Dear Ms. Linda Saleh,We apologize for the inconvenience you are facing with the blocked shower drain in the main bathroom. Your comfort is our top priority, and we take this matter seriously. We appreciate your feedback and hope to have the opportunity to make your stay more enjoyable.Warm Regards,

8/10 – Goed

Jaintri

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was clean and room was spacious. The staff are friendly. There’s nothing nearby at walking distance
3 nachten verbleven in november 2023
Reactie van K. Yudi Pastrawan General Manager op 29 dec 2023
Dear Mr/s. Jaintri,Thank you for your positive feedback! We're thrilled to hear that you had a good experience. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm Regards,

6/10 – Redelijk

Bimal

Positief: Personeel en service, voorzieningen
Friendly staff and good service. However, Property needs upgrading for amenities and to be insect free.
4 nachten verbleven in november 2023
Reactie van K. Yudi Pastrawan General Manager op 29 dec 2023
Dear Mr/s. Bimal,Thank you for sharing your feedback with us. We're delighted to hear that you experienced friendly staff and good service during your stay. However, we understand and appreciate your comments. Please to informed that we will refurbish and refresh our rooms to create a more comfortable and inviting atmosphere for our guests. Also, we are in the process of replacing our mattress with king koil and new sanitary. We hope we can have another opportunity to welcome you back and provide you with the exceptional stay you deserve. Warm Regards,

8/10 – Goed

Fatma Fernand

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in november 2023
Reactie van K. Yudi Pastrawan General Manager op 29 dec 2023
Dear Ms. Fatma Fernand,Thank you for your positive feedback! We're thrilled to know that you had a good experience. We appreciate your support and look forward to welcoming you again.Warm regards,

4/10 – Matig

Luke

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
Great pool but room had a bad odour.
1 nacht verbleven in november 2023
Reactie van K. Yudi Pastrawan General Manager op 14 jan 2024
Dear Mr. Luke,We're delighted to hear that you enjoyed our great pool; however, we apologize for any inconvenience caused by the bad odor in your room. Please rest assured that we will investigate the issue promptly to identify and address the source of the odor. Thank you for bringing this to our attention, and we look forward to exceeding your expectations on your next visit.Warm regards,

10/10 – Uitstekend

kyle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a great stay. Staff was above and beyond normal hospitality. Room for the price was above what we expected. Over all really good vibe there. It is alittle bit off the main road but that was a massive possitive in the end with nights relaxing by the pool weren't hampered by scooter and taxi tooting and exhausts.
8 nachten verbleven in november 2023
Reactie van K. Yudi Pastrawan General Manager op 30 nov 2023
Dear Ms. Kyle,Thank you for choosing us, and we're thrilled to hear about your great stay! We appreciate your positive feedback about our staff going above and beyond, the room exceeding expectations for the price, and the overall good vibe at our hotel. We look forward to welcoming you back for another excellent experience in the future.Warm regards,

10/10 – Uitstekend

Carissa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are amazing here they go above and beyond for the customers. Very chilled relaxed vibe. Pool is lovely with lots of seating and was never to over crowded. Rooms and facilities are very clean. I am very impressed with value for money and would stay here again. Unfortunately I was sick and couldn’t eat or drink but my partner said the food was amazing.
1 nacht verbleven in november 2023
Reactie van K. Yudi Pastrawan General Manager op 30 nov 2023
Dear Ms. Carissa,Thank you for choosing our hotel, and we truly appreciate your positive feedback! We're delighted to hear about your experience with our amazing staff, the chilled and relaxed vibe, and the lovely, uncrowded pool area. We're sorry to hear that you were unwell during your stay and couldn't enjoy the food and drink. We look forward to the opportunity of welcoming you back for a fully enjoyable experience in the future.Warm regards,

10/10 – Uitstekend

Khaula

5 nachten verbleven in mei 2023
Reactie van K. Yudi Pastrawan General Manager op 30 nov 2023
Dear Mr/s. Khaula,We're delighted you rated us a perfect 10! It's truly heartening to know that we were able to meet and exceed your expectations. Thank you once again for choosing us. We look forward to the pleasure of hosting you in the future.Warm Regards,

10/10 – Uitstekend

Karen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was completely enjoyable destination for a getaway. A relaxed feel to this hotel - really glad we chose it. Will stay again.
10 nachten verbleven in oktober 2023
Reactie van K. Yudi Pastrawan General Manager op 30 nov 2023
Dear Ms. Karen,Thank you for choosing our hotel, and we're thrilled to hear about your completely enjoyable getaway! We appreciate your positive feedback about the relaxed feel of our hotel, and we're delighted that you are considering staying with us again. We look forward to welcoming you back for another delightful experience in the future.Warm regards,

8/10 – Goed

Louice

Reisde met een groep
Positief: Personeel en service, comfort kamer
Trevligt
Bra hotell med väldigt trevlig personal. Är en bit till ”centrum” och strand men hotellet har helt okej mat och bra priser. Rummen var lite slitna och det hade kunnat vara renare. Men sett till priset har jag inga större klagomål.
2 nachten verbleven in oktober 2023
Reactie van K. Yudi Pastrawan General Manager op 30 nov 2023
Dear Mr/s. Louice,Thank you for choosing us, and we appreciate your feedback. We're glad to hear that you found our staff very nice and enjoyed the food at reasonable prices. Please to inform you that we will do refurbish and refresh our rooms to create a more comfortable and inviting atmosphere for our guests. Also, we are in the process of replacing our mattress with king koil and new sanitary. We appreciate your understanding, and we look forward to the opportunity of hosting you again with an improved experience.Warm regards,

10/10 – Uitstekend

Samuel

8 nachten verbleven in oktober 2023
Reactie van K. Yudi Pastrawan General Manager op 30 nov 2023
Dear Mr. Samuel,We're delighted you rated us a perfect 5 stars! It's truly heartening to know that we were able to meet and exceed your expectations. Thank you once again for choosing us. We look forward to the pleasure of hosting you in the future.Warm Regards,

10/10 – Uitstekend

Luene

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is in a quiet pocket of Seminyak off the main busy streets, the hotel has everything you need and the pool is excellent for kids. The spa was amazing, although more expensive then the cheap one on the Main Streets, I found the quality better and still so cheap when compared to what you would pay back home. The buffet breakfast was a highlight and there was an amazing selection of different foods to choose from. The gym was good also. The staff where friendly and very helpful and always smiling. A taxi to the beach was about 30,000 Indonesian rupees which is still so cheap, although we walked every where too. I highly recommended this hotel and will be back next year. Thank you for being so accommodating.
Reactie van K. Yudi Pastrawan General Manager Ramada Encore Se op 1 nov 2023
Dear Mr/s. Luene, Warmest Greetings from Ramada Encore Seminyak Bali. Thank you for your wonderful and detailed review of your stay at the hotel! It's great to hear that you found the hotel to be in a peaceful location in Seminyak, providing a tranquil escape from the bustling main streets. We're delighted that you enjoyed the pool, spa, and the variety of options at the buffet breakfast. The fact that the staff were friendly, helpful, and always smiling is a testament to their dedication to providing excellent service. Your recommendation and plans to return next year are greatly appreciated, and we look forward to welcoming you back for another fantastic stay. Thank you for choosing our hotel!Warm Regards,

8/10 – Goed

Jorge

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Es un hotel bien sin mayores pretensiones. Habitaciones cómodas, sencillas y básicas. El desayuno bufet era variado y bueno. El restaurante es bueno con un personal que requiere mayor entrenamiento en atención al cliente.
3 nachten verbleven in oktober 2023
Reactie van K. Yudi Pastrawan General Manager Ramada Encore Se op 1 nov 2023
Dear Mr. Jorge, Warmest Greetings from Ramada Encore Seminyak Bali. Thank you for sharing your feedback about your stay at the hotel. We appreciate your comments, and they are valuable in helping us continually improve the guest experience. It's great to hear that you found the hotel to be comfortable and the rooms to be simple and basic. We're pleased that you enjoyed the varied and good breakfast buffet. Your observation about the restaurant staff is noted, and we will certainly consider providing additional training to ensure a higher level of customer service. We hope to have the opportunity to host you again in the future and make your stay even more enjoyable. Thank you for choosing our hotel.Warm Regards,

10/10 – Uitstekend

jinhyeok

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van K. Yudi Pastrawan General Manager Ramada Encore Se op 1 nov 2023
Dear Mr/s. jinhyeok, Warmest Greetings from Ramada Encore Seminyak Bali. We are absolutely thrilled to receive your fantastic 10-star rating! Thank you for taking the time to share your positive experience with us. Your high praise is a wonderful testament to the quality of service and accommodations we aim to provide. We're delighted to have met your expectations, and we look forward to welcoming you back for another outstanding stay. If you have any specific comments or suggestions to make your next visit even better, please feel free to share. Thank you for choosing our hotel, and we can't wait to see you again soon!Warm Regards,

10/10 – Uitstekend

lisa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is very nice especially considering the price. Excellent value. The pool was beautiful and never so busy you couldnt get a seat. Breakfast was huge! A crazy amount of choices for breakfast. Food was great! The spa was fantastic! Went almost every day :) The only negative is it was set in quite far from the street. It was about a 500 m walk just to get to a main street.
6 nachten verbleven in oktober 2023
Reactie van K. Yudi Pastrawan General Manager Ramada Encore Se op 1 nov 2023
Dear Ms. lisa, Warmest Greetings from Ramada Encore Seminyak Bali. Thank you for your positive feedback on your stay at the hotel. We're pleased to hear that you found it to be very nice, and that you considered it an excellent value, especially given the price. It's wonderful to know that you enjoyed the beautiful pool, the extensive breakfast choices, and the great food. The fact that you found the spa fantastic is also great to hear! We understand that the location, while quiet and peaceful, may have been a bit further from the main street than you preferred. We hope to have the opportunity to host you again in the future and make your stay even more enjoyable. Thank you for choosing our hotel!Warm Regards,

4/10 – Matig

Angela Diane

Reisde met een groep, Reisde met partner, Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The property needs a complete overhaul, decking unsafe to walk on with screws protruding through and consequently a trip hazard. The food was not always hot , prepared in the early hours of the morning, left in cloques that weren’t heated. It was a disappointment to arrive and find that our booking was not what we had asked for and then asked to pay extra for our rooms. I’ve stayed in Bali over the past 30 years and experience top service from all other facilities we have stayed in. I will not be returning to Ramada Encore in the near future.
10 nachten verbleven in oktober 2023
Reactie van K. Yudi Pastrawan General Manager Ramada Encore Se op 1 nov 2023
Dear Ms. Angela Diane, Warmest Greetings from Ramada Encore Seminyak Bali. We appreciate your feedback about your recent stay at the hotel. We apologise for the issues you encountered during your stay. It's disappointing to hear about the maintenance concerns, the temperature of the food, and the mix-up with your booking. These are certainly not the experiences we aim to provide to our guests, and we are truly sorry for any inconvenience caused. Your feedback is important to us, and we will use it to address and rectify these issues to ensure a better experience for future guests. We understand your decision not to return to Ramada Encore, but we hope you might consider giving us another chance in the future to provide a more satisfying and improved stay. Thank you for sharing your comments.Warm Regards,

6/10 – Redelijk

Karen

Reisde met partner
Positief: Personeel en service
Lack of bathroom facilities. No hand towels or face washers. Out in the middle of nowhere. Taxi needed to go anywhere. Expensive pricing at resort and beds not very comfortable
7 nachten verbleven in oktober 2023
Reactie van K. Yudi Pastrawan General Manager Ramada Encore Se op 1 nov 2023
Dear Ms. Karen, Warmest Greetings from Ramada Encore Seminyak Bali.Thank you for sharing your feedback about your stay at the resort. We're sorry to hear about the issues you encountered during your stay. It's disappointing to hear about the lack of bathroom facilities, the need for a taxi to go anywhere, the pricing, and the comfort of the beds. These are concerns that we take seriously, and your feedback will help us to address these issues and improve the guest experience. We hope you might consider giving us another chance in the future to provide a more satisfying and improved stay. Thank you for choosing us.Warm Regards,

8/10 – Goed

Jorge

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

8/10 – Goed

Linda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in oktober 2023