7 bars/lounges, 2 poolbars, 2 strandbars, een swim-up bar

Beoordelingen van Calista Luxury Resort - All Inclusive

5 out of 5
Calista Luxury Resort - All Inclusive
Tasliburun Mevkii 19805, Serik, Antalya

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 146 van 197 beoordelingen" "
Gastenscore: 8 - Goed. 30 van 197 beoordelingen" "
Gastenscore: 6 - Redelijk. 11 van 197 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 197 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 197 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,4/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid
6 nachten verbleven in november 2019
Reactie van CRM Department op 18 nov 2019
Dear Guest, thank you very much for the scorring. We hope to see you in Calista Luxury Resort again.! Best Regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Echt een mooi resort
Tot nu toe het beste hotel wat ik heb meegemaakt. Een hotel waar luxe en gezelligheid bij elkaar komen. Vriendelijk en behulpzaam personeel

10/10 – Uitstekend

Andreas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wie immer super hier. Für alle was dabei
6 nachten verbleven in maart 2024
Reactie van CRM Manager op 1 apr 2024
Sehr Geerther Herr Andreas,vielen herzlichen Dank für die ausführliche Bewertung auf Expedia.com.Wir haben uns sehr darüber gefreut dass Sie sich bei uns wohlgefühlt und erholt haben.Positive Bewertungen gibt uns Positive Energie um Immer am Diesen Stand zu Bleiben.!Wir wünschen Ihnen noch eine schöne Zeit und hoffen Sie bald wieder bei uns begrüssen zu dürfen…Mit Freundlich Grüßen,Customer Relationship DepartmentCalista Luxury Resort

6/10 – Redelijk

Franz von

Positief: Netheid, personeel en service en voorzieningen
Es war eine Betonwüste. Nicht alles war geöffnet. Verschwendung von Essen.
3 nachten verbleven in januari 2024
Reactie van CRM Manager op 21 jan 2024
Dear Franz Von Rigal,First of all we would like to thank you that you have taken the time to write a review for our hotel. We are very sad to hear that there were things throughout your stay that did not meet your expectations. During the winter season the most of outdoor restaurants and bars are closed. Because of the bad weather conditions and hotel occupancy the service is not avaliable. However, be kindly noted that the Turсa restaurant which is located outside is open 24/7. Also you may visit the Сalista cafe, Тhe main restaurant Bellum, Vitamin bar, Jazz bar, Cool bar in winter and enjoy various drinks in Black bar.If you would like to give us another chance, we will be very happy to welcome you again at our hotel. In case you have any questions and requests for your future holiday plans please do not hesitate to contact us.With our best regards,Calista Luxury ResortCustomer Relationship Managementcrm@calista.com.tr

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, comfort kamer
3 nachten verbleven in december 2023
Reactie van CRM Manager op 27 dec 2023
Dear Guest, First of all, we would like to thank you for taking the time to evaluate us. Your opinions and evaluations are very valuable to us. As the Calista Team, the satisfaction of our guests is extremely important to us and we are always ready to do whatever is necessary for this. Unfortunately there is no any your requests or comments have been entered into the system during your stay. In order to provide better quality service to all our guests, we would be happy if you share the details of your scoring with us via WhatsApp. We hope that we will see you in Calista again, like many repeat guests coming and always choosing us for their stay.Customer Relationship ManagementCalista Luxury Resort

10/10 – Uitstekend

Daria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing stay. This is our second time here and we will definitely be booking again next year!
7 nachten verbleven in oktober 2023
Reactie van CRM Manager op 9 okt 2023
Dear Daria,Thank you so much for taking your valuable time and sharing your precious feedback. With you we develop ourselves and become more stronger. Our team is so proud to read your comment, it motivates us. We know, future visitors of the hotel will find your comments most useful. We all look forward to welcoming you back to Calista Luxury Resort on many future occasions soon.Sincerely, Calista Luxury ResortCustomer Relationship Managementcrm@calista.com.tr

10/10 – Uitstekend

CEREN

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great experience
Overall, it was a great experience. The staff was exceptionally friendly and accommodating. The hotel maintained a high level of cleanliness, and the food exceeded our expectations in terms of both taste and quality. Given our high expectations prior to our visit, we were not disappointed in the least. Additionally, other restaurants, apart from the open buffet, were also great, though there is room for improvement in the Italian à la carte restaurant. The night entertainment was also fun, and we had a great time. I recommend this hotel and look forward to returning in the future!
3 nachten verbleven in september 2023
Reactie van CRM Manager op 19 sep 2023
Dear Mrs Ceren,Thank you so much for taking your valuable time and sharing your precious feedback. With you we develop ourselves and become more stronger. Our team is so proud to read your comment, it motivates us. We know, future visitors of the hotel will find your comments most useful. We all look forward to welcoming you back to Calista Luxury Resort on many future occasions soon.Sincerely, Calista Luxury ResortCustomer Relationship Management

10/10 – Uitstekend

Ercin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel rooms and foods are fantastic Also service is wonderful
4 nachten verbleven in augustus 2023
Reactie van CRM Manager op 1 sep 2023
Dear Ercin Baykal,Thank you so much for taking your valuable time and sharing your precious feedback. With you we develop ourselves and become more stronger. Our team is so proud to read your comment, it motivates us. We know, future visitors of the hotel will find your comments most useful. We all look forward to welcoming you back to Calista Luxury Resort on many future occasions soon.Sincerely, Calista Luxury ResortCustomer Relationship Management

8/10 – Goed

Halil

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2023
Reactie van CRM Manager op 29 aug 2023
Dear Guest, The Calista Team wants to thank you very much for your high scoring! We hope to welcome you soon again here.Sincerely, Calista Luxury ResortCustomer Relationship Management

10/10 – Uitstekend

N

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This Hotel is just Amazing… there was nothing I could fault.
4 nachten verbleven in juni 2023
Reactie van CRM Manager op 31 jul 2023
Dear Mrs Nejla Altas, The Calista Team wants to thank you very much for your high scoring and kind feedback! We hope to welcome you soon again here.Sincerely, Calista Luxury ResortCustomer Relationship Management

10/10 – Uitstekend

Andrew

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Calista is a fantastic resort. From the moment we arrived to departure the service and staff were great, ensuring every request and need was catered to. Our room was large abd spacious and everywhere was exceptionally clean. Food and drink was high quality, premium brands and the sushi restaurant was awesome. Buffet restaurant was one of the best I’ve been to. Lastly the resort entertainment was really good, very impressive production in the evenings and good daytime agenda. Thanks to the Calista team, we hope to be back.
7 nachten verbleven in juli 2023
Reactie van CRM Manager op 19 jul 2023
Dear Mr Andrew,Thank you so much for taking your valuable time and sharing your precious feedback. With you we develop ourselves and become more stronger. Our team is so proud to read your comment, it motivates us. We know, future visitors of the hotel will find your comments most useful. We all look forward to welcoming you back to Calista Luxury Resort on many future occasions soon.Sincerely, Calista Luxury ResortCustomer Relationship Management

10/10 – Uitstekend

Richard

6 nachten verbleven in juli 2023
Reactie van CRM Manager op 14 jul 2023
Dear Mr Richard, The Calista Team wants to thank you very much for your high scoring! We hope to welcome you soon again here.Sincerely, Calista Luxury ResortCustomer Relationship Management

10/10 – Uitstekend

Denis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wir waren angenehm positiv überrascht und wollen mit Sicherheit noch mal wieder kommen. 😊👍
8 nachten verbleven in mei 2023
Reactie van CRM Manager op 29 mei 2023
Lieber Herr Denis,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Calista Luxury ResortCustomer Relationship Managementcrm@calista.com.tr

10/10 – Uitstekend

Yuvraj

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had an amazing experience at the resort.. Wonderful service. Everything was taken care of even before there was a need to request for something. Special call out to the Kids club who ensured that my daughter was taken care of the whole time with engaging experiences
4 nachten verbleven in april 2023
Reactie van CRM Manager op 13 apr 2023
Dear Guest,Thank you so much for taking your valuable time and sharing your precious feedback. With you we develop ourselves and become more stronger. Our team is so proud to read your comment, it motivates us. We know, future visitors of the hotel will find your comments most useful. We all look forward to welcoming you back to Calista Luxury Resort on many future occasions soon.Sincerely, Calista Luxury ResortCustomer Relationship Management

10/10 – Uitstekend

Abdulaziz

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Luxury
A wonderful hotel .. and the rooms are clean and beautiful .. At first we took a room and we did not like the view, and they were very cooperative and gave us a room with the most beautiful view .. The variety of food is nice
2 nachten verbleven in maart 2023
Reactie van CRM Manager op 25 mrt 2023
Dear Guest,Thank you so much for taking your valuable time and sharing your precious feedback. With you we develop ourselves and become more stronger. Our team is so proud to read your comment, it motivates us. We know, future visitors of the hotel will find your comments most useful. We all look forward to welcoming you back to Calista Luxury Resort on many future occasions soon.Sincerely, Calista Luxury ResortCustomer Relationship Managementcrm@calista.com.tr

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
9 nachten verbleven in februari 2023
Reactie van CRM Manager op 18 feb 2023
Dear Guest, The Calista Team wants to thank you very much for your high scoring! We hope to welcome you soon again in Calista Luxury Resort.Best Regards,Customer Relationship Management

2/10 – Ontzettend slecht

Christian

3 nachten verbleven in februari 2023
Reactie van CRM Manager op 8 mrt 2023
Dear Guest,Thank you for your rating. Since our purpose is 100% guest satisfaction, we try to do our best to make all our guests happy. We are very upset that we didn’t meet your expectations. We discussed your dissatisfaction with you at the hotel and did our best to make you happy. But how we see, it wasn't enough for you. Still we hope that despite your impressions about your stay, we will see you in Calista again, like many repeat guests coming and always choosing us for their stay.Sincerely, Calista Luxury ResortCustomer Relationship Management

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2022
Reactie van Customer Relationship Management op 21 dec 2022
Dear Guest,The Calista Team wants to thank you very much for your high scoring!We hope to welcome you soon again in Calista Luxury ResortBest RegardsCustomer Relationship ManagementCalista Luxury Resort.

10/10 – Uitstekend

Richard

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in november 2022
Reactie van Customer Relationship Management op 25 nov 2022
Dear Guest, Thank you very much for your high rating.Kind Regards,CRM ManagerCalista Luxury Resort

10/10 – Uitstekend

Joe

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in oktober 2022
Reactie van Customer Relationship Management op 6 nov 2022
Dear Guest,The Calista Team wants to thank you very much for your high scoring!We hope to welcome you soon again in Calista Luxury ResortBest RegardsCustomer Relationship Management

10/10 – Uitstekend

Oleg

4 nachten verbleven in september 2022

10/10 – Uitstekend

Mariya

Positief: Netheid, personeel en service
10 nachten verbleven in september 2022

8/10 – Goed

Anwar

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great facility & well maintained. However, A/C wasn't working properly even after fixing it.
12 nachten verbleven in augustus 2022
Reactie van Customer Relationship Management op 3 sep 2022
Dear Anwar,Thank you so much for preferring us for your vacation and sharing your comment. Our team works hard to make sure our guests are comfortable and receiving our best service. We shared your observation with responsible department and we will try our best to figured it out. With your feedback we will improve.We're so pleased to see that you enjoyed your overall stay and hope you can come visit us again in the foreseeable future.

10/10 – Uitstekend

Marwan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place
5 nachten verbleven in augustus 2022
Reactie van Customer Relationship Management op 30 aug 2022
Dear Mr.Marwan, Of the name of Calista Luxury Resort team we would like to thank you for choosing us and for your feedback. We were pleased to host you and your family and will be happy to see you in the nearest future again. Thank you for your time that you have spent for this comment. With our best wishes.

6/10 – Redelijk

EKATERINA, JAMISON

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
wonderful property but management sucks and stuff is extremely rude
10 nachten verbleven in juli 2022
Reactie van Customer Relationship Management op 26 jul 2022
Dear Ekaterina, first of all we would like to thank you for the feedback that you left on Expedia.com From your comment we understood that you was unsatisfied with some of services and we would like to change your oppinion. We have a profeccional team and around thousand employees. Our main intention is to make our guests feel luxury and comfortable. We tried to contact you within your holiday and figure the out the situation, but couldn't get a back coupling. We would be happy if you give us next chance to show you Calista in a way it is. Because the huge team of Calista is open to level up and give a better services. Please don't hesitate to contact us. With our best regards and a hope to see you again in Calista.

10/10 – Uitstekend

Riaz

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel friendly staff with food options all day from 6-2am
6 nachten verbleven in juni 2022
Reactie van Customer Relationship Management op 17 jun 2022
Dear Riaz, Thank you very much for your kind comment! We are pleased that you had a nice vacation. We are looking forward to welcoming you back to Calista Luxury Resort in the near future. Best Regards

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in mei 2022
Reactie van Customer Relationship Management op 17 jun 2022
Dear Guest, The Calista Team wants to thank you very much for your high scoring! We hope to welcome you soon again in Calista Luxury Resort Best Regards

10/10 – Uitstekend

Baktygul

5 nachten verbleven in mei 2022
Reactie van Customer Relationship Management op 30 mei 2022
Dear Baktygul, Thank you very much for your scorring! We are pleased that you had a nice vacation. We are looking forward to welcoming you back to Calista Luxury Resort in the near future. Best Regards Customer Relationship Management

10/10 – Uitstekend

Jasmin

4 nachten verbleven in april 2022
Reactie van Customer Relationship Management op 1 mei 2022
Dear Jasmin, Thank you for the five-star rating of Calista Luxury Resort. We hope to welcome you back again in the near future. Best regards, Customer Relationship Management Calista Luxury Resort

10/10 – Uitstekend

Zekjir

7 nachten verbleven in april 2022

10/10 – Uitstekend

Hakan

1 nacht verbleven in april 2022
Reactie van Burçak Tekin op 15 apr 2022
Değerli Misafirimiz, otelimiz hakkında yapmış olduğunuz değerlendirme puanı için teşekkür ederiz.! Sizi tekrar Calista Luxury Resort ailesi olarak ağırlamaktan mutluluk duyarız! Saygılar, Customer Relationship Management Calista Luxury Resort

8/10 – Goed

Siyyid

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in februari 2022

10/10 – Uitstekend

Orçun

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2022
Reactie van Customer Relationship Management op 3 feb 2022
Değerli Misafirimiz Orçun Bey, Otelimiz hakkında yapmış olduğunuz değerlendirme puanı için teşekkür ederiz! Sizi tekrar Calista Luxury Resort ailesi olarak ağırlamaktan mutluluk duyarız! Saygılarımızla

10/10 – Uitstekend

Sadia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing!!!
This place was the most beautiful place I ever stayed in and I’ve stayed in over a hundred 5 star hotels (it’s a hobby of mine). From the technology, service, cleanliness, beauty, all the way to the beautiful fragrance of the resort was perfect. The food was delicious. There’s not a thing I could say that needs improvement.
2 nachten verbleven in december 2021
Reactie van Customer Relationship Management op 20 jan 2022
Dear Guest, Thank you so much for the wonderful feedback. We are so pleased to hear that we exceeded your expectations for a fabulous stay. Thank you very much for the wonderful feedback regarding our resort, it really means the world to us! We truly appreciate you taking the time to post this fantastic review and our entire team will be looking forward to your next visit. Kindest regars, Calista Luxury Resort Customer Relationship Management

10/10 – Uitstekend

Mohanad

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2021
Reactie van Customer Relationship Management op 6 dec 2021
Dear Mr/Mrs. Mohanad, Thank you for the 10/10 rating of Calista Luxury Resort. We hope to welcome you back again in the near future. Best regards,

10/10 – Uitstekend

Arkan

6 nachten verbleven in juli 2021
Reactie van Calista Luxury Resort op 17 sep 2021
Dear guest, thank you for your interest shown towards Calista Luxury Resort. Many thanks for the appreciation of our hotel. We are always glad to see you as our guests. Yours faithfully,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very luxurious hotel cleanliness ,food,service ,entertainment,pools everything is amazing ,the waiters and the stuff are friendly ,i recommend everyone to vist ,ican said it is a 7 star hotel
6 nachten verbleven in juli 2021
Reactie van Customer Relationship Management op 30 jul 2021
Dear Guest, The Calista Team wants to thank you for your excellent review. We are happy that you enjoyed your holidays with us and hope to welcome you soon again in our hotel. Best Regards

10/10 – Uitstekend

Natalia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Январская Calista
Отель хороший, цена немного завышена. Гест релейшен изначально дал номер с видом на сад, хотя у меня был бесплатный апгрей и январь не сезон в отеле. Далее отдых был комфортный, предоставили один бесплатный ужин в a la carte ресторане. Когда утопили айфон, дали ведерко с рисом подсушить. Персонал отзывчивый и внимательный.
6 nachten verbleven in januari 2021
Reactie van Customer Relationship Management op 4 feb 2021
Здравствуйте, уважаемый гость Благодарим вас за отзыв о Calista Luxury Resort. Мы стараемся предоставлять все необходимое для вашего приятного и комфортного отдыха. Приятно, что вы провели замечательное время в нашем отеле. Надеемся на скорую встречу в Calista.

10/10 – Uitstekend

Elena

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
8 nachten verbleven in december 2020
Reactie van Burçak op 19 jan 2021
Dear Elena, Thank you very much for your stay, it is highly appreciated. Thank you very much for your high scoring! Best Regards Customer Relationship Management

10/10 – Uitstekend

Elif

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
100% Empfehlenswert
Alles war mehr als perfekt. Super Hotel mit super freundlichen und aufmerksamen Service. Ich komme bestimmt wieder.
3 nachten verbleven in november 2020

4/10 – Matig

AysMar, NJ

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en voorzieningen
Absolutely didn’t meet our expectations, the price per room has been raised tremendously (due to COVID and all the actually decent hotel are booked), but the service and overall quality has nothing to do with luxury and worth a 3 star hotel level tops. Miserable management staff at the reception that just yells and defends their hotel and does nothing to help a customer, from check in to requesting a cabana we received a horrible experience. Overall hotel staff has no experience, barely understands English or Russian, we always received wrong orders. Hotel is over booked right now, forget social distancing- buffet is a joke, small room with guests climbing on top of each other to get eggs and cheese for 15 mins. Food and liquor quality is a cheap cruise or airplane food level. Room cleaning staff is overwhelmed, goes in and out of rooms in 5 mins, doesn’t vacuum floor, forget about disinfecting anything. Hotel in itself has very basic amenities for Belek area, Only positive side was the miniclub and miniclub entertainment personnel. Overall, do not overpay for this hotel-not worth it , we are def not coming back here.
11 nachten verbleven in september 2020
Reactie van CRM Department op 6 okt 2020
Thank you for choosing our hotel for your vacation and reviewing your experience with us. We are very sorry to learn that the service didn't meet your expectations. Your detailed observations are appreciated and your feedback has been reviewed and shared with the team. We sincerely apologise for your disappointment and we hope that you will consider returning to Calista Luxury Resort in the future, when we will do our very best to make amends and hopefully create better memories. Best Regards

10/10 – Uitstekend

Riad

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in september 2020
Reactie van Customer Relationship Management op 6 okt 2020
Dear Guest, Thank you very much for your scoring of your stay, it is highly appreciated. Our professional team always happy to meet & exceed your expectations. We are glad that you had a wonderful holiday with us! Best Regards

6/10 – Redelijk

Hamad

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
تقييم منصف
وصلنا في وقت متاخر قليلاً ولايوجد ترحيب من الفندق وكذلك تم تاخير دخولنا والسبب ان السستم متعطل ، الغرف عادية جداً وتعتبر قديمة ، نظام الفندق يعتبر ممتاز من حيث الاكل فهو يوفر وجبات مجانية في كل وقت افطار/ غداء/ عشاء ، اللوبي للفندق جيد جداً ، التجربة كانت متوسطة الى مرتفعه نوعا ما ولكن كنت اتمنى افضل من ذلك بحكم السعر للغرفه
1 nacht verbleven in augustus 2020
Reactie van Customer Relationship Management op 28 aug 2020
Dear Guest, Thank you very much for your high scoring! Best Regards

8/10 – Goed

Hamda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel noisy guests
Noises from other guests up till 2am every night was really disturbing but the hotel and staff are really excellent
3 nachten verbleven in maart 2020
Reactie van Customer Relationship Management op 9 okt 2020
Dear Hamda, Dear Guest, Thank you for taking the time to review your stay at Calista Luxury Resort. We always appreciate feedback. We know future visitors to the hotel will find your comments most useful, and we were delighted to learn that yet again everything exceeded your expectations and you had a most memorable Calista experience. We all look forward to welcoming you back to Calista Luxury Resort on many future occasions soon . Calista Luxury Resort

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Food was delicious, service was perfect, location is a little bit far from city but good transportation
1 nacht verbleven in maart 2020
Reactie van Customer Relationship Management op 9 okt 2020
Dear Guest, Thank you so much for preferring our hotel and sharing your positive impressions.Our team works hard to make sure our guests are comfortable and receiving our best service. We have forwarded your remarks to the corresponding departments. We will be delighted to host you again anytime in the future .

4/10 – Matig

Sarmad

Reisde met familie
Positief: Netheid, comfort kamer
Negatief: Personeel en service
Nice hotel , bad food
Food was really bad , bars and drinks a very good , people are very welcoming and helpfull , everything was very good except the food , the meat was disappointing at all meals
3 nachten verbleven in januari 2020
Reactie van CRM op 18 feb 2020
Dear Guest, thanks for review about our hotel. We will send your comments about food to resposible department . Hope to see you again in our hotel! Best Regards, CRM department.

2/10 – Ontzettend slecht

Huriye

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Yemekler ve kalitesi berbat
2 nachten verbleven in januari 2020
Reactie van Burçak Tekin op 31 jan 2020
Değerli Misafirimiz Huriye Hanım, öncelikle Calista Luxury Resort otelimizi tercih ettiğiniz için çok teşekkür ederiz. Mutfak ve Yemek kalitemizin size hitap etmemesi ve beklentilerinizi karşılayamadığı için çok üzgünüz. Genel olarak otelimizde sunulan tüm ürünler yüksek kalitede olmakla birlikte birinci sınıftır. Konu ile ilgili yorumunuz değerlendirmeye alınacaktır ve gerekli birimlere iletilecektir. Sizi tekrar Calista Aİlesi olarak otelimizde ağırlamak ve beklentilerinize tam anlamıyla karşılamayı çok isteriz Saygılar CRM Departmanı.

10/10 – Uitstekend

Rey, Rodenbach, Germany

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My wife and I enjoyed our stay at Calista. Top rate food, facility and services.
4 nachten verbleven in januari 2020
Reactie van Burcak Tekin op 31 jan 2020
Dear Rey, the Calista Team wants to thank you for your excellent review. We are happy that you enjoyed your holidays with us and hope to welcome you soon again in our hotel. Best Regards Customer Relationship Management

2/10 – Ontzettend slecht

Agil

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Нет
11 nachten verbleven in december 2019
Reactie van CRM op 22 jan 2020
Dear Guest, We ask for your detailed opinion based on your low evaluation for our hotel. Please contact us via the contact information below. Respects, Customer Relationship Management Calista Luxury Resort

10/10 – Uitstekend

fatih

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
very nice and good smell hotel !
It’s really nice and comfortable and masterjob service hotel for accommodations and holidays ! During our short trip there was Turkish sport people and have nice environment in hotel ! Foods are very good ! And lobby is wide and lovely . There is also heated pool outside next to spa . So we are thankedful for all to staff ! I hope to visit again soon ! Plus : rooms are 50m2 all of them !
1 nacht verbleven in januari 2020
Reactie van CRM op 24 jan 2020
Dear Guest, the Calista Team wants to thank you for your excellent review. We are happy that you enjoyed your holidays with us and hope to welcome you soon again in our hotel. Best Regards Customer Relationship Management