Dineren

Beoordelingen van Conrad Shanghai

5 out of 5
Conrad Shanghai
789 Nanjing Road East, Shanghai, Shanghai

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 456 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 378 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 110 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 32 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 24 van 1000 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

8,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Beatrijs

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic
The room was great. The entrance a bit shabby because of the renovation. The sight from the room is fantastic. Walking to the bund takes 20 minutes.
4 nachten verbleven in oktober 2018
Reactie van Benjamin Zahn,General Manager,Le Royal Meridien SH op 16 okt 2018
Dear Beatrijs, Very glad to see you at Le Royal Meridien Shanghai,thank you for sharing your feedback with us,your opinion is very important to us, appreciate for your recognition for our rooms and location,we hope we could provide satisfied experience to our guest each time, looking forward to see you soon and wish you all the best

10/10 – Uitstekend

Nicolaas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
supper !
geweldig hotel, top !

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten

10/10 – Uitstekend

Loek Smits, Oisterwijk, NL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top Hotel in hartje Shanghai
geweldig

8/10 – Goed

Lin YuanPing

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Location was good.
5 nachten verbleven in mei 2024
Reactie van Conrad Shanghai op 20 mei 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

10/10 – Uitstekend

Wai Kei Kevin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Conrad Shanghai op 24 apr 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

6/10 – Redelijk

Helen

Reisde met familie
Positief: Personeel en service, voorzieningen
The location is fantastic as there's a food hall about a 2 minute walk away, the metro is about a 5 minute walk and the whole street is full of shops. Also the view from room at night is amazing. However this is not a 5 star hotel. First of all, it was inconvenient having to take 2 lifts every time just to go up to my room. Secondly, the bathroom has almost see through glass doors and a random window which I'm not a fan of as I prefer to have full privacy in the bathroom and the toilet had a slight smell. Also, the bathroom has slidding doors which do not open smoothly and seem to get stuck often. Lastly, the bed I was sleeping on was not clean as I was waking up with hives but the lovely cleaning lady helped change it for me and had no further problems after that. For the price I paid I'm disappointed in the quality of the hotel and would not stay here again.
5 nachten verbleven in april 2024
Reactie van Conrad Shanghai op 19 apr 2024
Dear guests, thank you for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. We have shared your feedback with the relevant department. We will strengthen the service and improve the details in the future operation to provide you with higher quality experience. Thank you for your feedback. Your feedback will help us to continue to improve the quality of our service. Look forward to your next visit!

10/10 – Uitstekend

ARISARA

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
อยู่ใกล้รถไฟฟ้า สถานีpeople square ออกทางออก19 คะ รอบโรงแรมเป็นแหล่งshopping
3 nachten verbleven in april 2024
Reactie van Conrad Shanghai op 16 apr 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

6/10 – Redelijk

Ida

Check in problem
3 nachten verbleven in april 2024
Reactie van Conrad Shanghai op 15 apr 2024
Dear guests, thank you very much for choosing Conrad Shanghai. Please accept our sincere apologies for your unpleasant experience during your stay. We have shared your feedback with the relevant department. We will strengthen the service and improve the details in the future operation to provide you with higher quality experience. Look forward to your next visit!

10/10 – Uitstekend

Deyou

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's right in the center of Shanghai and you can go every tourist places easily.
3 nachten verbleven in april 2024
Reactie van Conrad Shanghai op 15 apr 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

2/10 – Ontzettend slecht

Gankhuyag

Staff was not trained enough. They tried to double the charge for taxi.
2 nachten verbleven in april 2024
Reactie van Conrad Shanghai op 15 apr 2024
Dear guests, thank you very much for choosing Conrad Shanghai. Please accept our sincere apologies for your unpleasant experience during your stay. We have shared your feedback with the relevant department. We will strengthen the service and improve the details in the future operation to provide you with higher quality experience. Look forward to your next visit!

8/10 – Goed

Zeen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice staff service; Good breakfast
1 nacht verbleven in maart 2024
Reactie van Conrad Shanghai op 10 apr 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

10/10 – Uitstekend

Azusa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
地下鉄の駅が近く、起点として動き回るのに最高の立地でした。朝食は多彩で味もどれも美味しく大変満足できました。接したスタッフどなたも気持ちの良い応対で、次回上海滞在時も利用したいです。
1 nacht verbleven in april 2024
Reactie van Conrad Shanghai op 9 apr 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

6/10 – Redelijk

Anna

Reisde met familie
Positief: Netheid
This hotel in located Nan Jing walking street, it easy for shopping and dining. But the conditions of in and out of the hotel is not convenient and confusing because the hotel service is not in the first floor and mixed with merchants shop. As a 5 star hotel. it poorly constructed.
3 nachten verbleven in maart 2024
Reactie van Conrad Shanghai op 1 apr 2024
Dear guests, thank you for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. We have shared your feedback with the relevant department. We will improve the details in the future operation to provide you with higher quality experience. Thank you for your feedback. Look forward to your next visit!

10/10 – Uitstekend

Vincent, Thornton

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property and perfect location. The gym needs a little updating but is still functional. Would definitely stay again.
5 nachten verbleven in maart 2024
Reactie van Conrad Shanghai op 18 mrt 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. We have shared your feedback about gym with the relevant department. Looking forward to your next visit!

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Conrad Shanghai op 14 mrt 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

6/10 – Redelijk

Chau hung

3 nachten verbleven in maart 2024
Reactie van Conrad Shanghai op 13 mrt 2024
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. We warmly remind you that during your stay, if you encounter any problems, please feel free to feedback to our hotel, in order to help you solve the problem at the first time. Your feedback will help us to continue to improve the quality of our service. Look forward to your next visit!

8/10 – Goed

canson

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good convenient hotel at hood location
2 nachten verbleven in februari 2024
Reactie van Conrad Shanghai op 1 mrt 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

10/10 – Uitstekend

Yuxi

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of the best hotels in East Asia, providing a luxurious experience, the only downside I would say is the elevators can be confusing because there are so many. All the amenities are beyond great comparing with other Hilton and Marriot hotels I stayed in East Asia.
Reactie van Conrad Shanghai op 29 feb 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

10/10 – Uitstekend

Shi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Some refurbishing is needed. Things getting a little worn out. Nevertheless, wonderful stay overall. Price was fantastic.
2 nachten verbleven in februari 2024
Reactie van Conrad Shanghai op 27 feb 2024
Dear guests, thank you for choosing Conrad Shanghai! Your recognition will be a great encouragement to the hotel and a driving force for our continued progress. We have shared your feedback with the relevant department. We will improve the details in the future operation to provide you with higher quality experience. Thank you for your feedback. Your feedback will help us to continue to improve the quality of our service. Look forward to your next visit!

8/10 – Goed

Pachiraya

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ประตูด้านหลังไม่เปิด เดินออกมาถนน ค่อยข้างไกล ไฟในห้องมีเสีย 1 ดวง นอกนั้นสะอาด แม่บ้านบริการดูแลดีค่ะ
2 nachten verbleven in februari 2024
Reactie van Conrad Shanghai op 23 feb 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Thank you for taking the time out of your busy schedule to review your stay and share it with other guests. Your patience and detailed review is the greatest affirmation of our service and team members, and is also a constant motivation for us to do better. We have shared your feedback with the relevant department. Your feedback will help us to continue to improve the quality of our service. Look forward to your next visit!

8/10 – Goed

daun

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
위치가 너무 완벽하고 시설도 좋습니다. 처음 들어갈때 담배냄새가 났던게가장 단점이었으나 환기 돌아가니 호전되었습니다. 직원들도 친절한편입니다.
1 nacht verbleven in februari 2024
Reactie van Conrad Shanghai op 18 feb 2024
Dear guests, thank you for choosing Conrad Shanghai! We have shared your feedback with the relevant department. We will strengthen the service and improve the details in the future operation to provide you with higher quality experience. Thank you for your feedback. Your feedback will help us to continue to improve the quality of our service. Look forward to your next visit!

10/10 – Uitstekend

Reem

Positief: Netheid, personeel en service
1 nacht verbleven in december 2023
Reactie van Conrad Shanghai op 18 feb 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

10/10 – Uitstekend

Xiaozhou

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Conrad Shanghai op 17 jan 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

6/10 – Redelijk

CHOON HO

6 nachten verbleven in januari 2024
Reactie van Conrad Shanghai op 16 jan 2024
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. We will revisit our service standards and train our employees. We look forward to meeting you again so that we have the opportunity to provide you with a high level of facilities and services.

8/10 – Goed

Carmen

Positief: Netheid, personeel en service
酒店地點便利,房間空間也充足,不足之處,是室內暖氣系統不能個別調校,夜晚熱醒了再也睡不着
3 nachten verbleven in januari 2024
Reactie van 上海康莱德酒店 op 11 jan 2024
尊敬的宾客,非常感谢您选择下榻上海康莱德酒店!非常感谢您的入住及对酒店的评价,未能给您带来满意的住宿体验,我们深表歉意。就我们了解到由于客房设施的原因未能给您带来好的体验,酒店会对房间以及其他各种设施进行定期维护和升级,完善每一个细节,给您提供更优质的入住体验。感谢您的点评,您的意见对我们很重要,细节服务一直是我们长期以来尤为关注的重点,很高兴您能及时提点我们,期待您的再次光临!

8/10 – Goed

Shin sin

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Apparently hotel underwent partly renovation, some parts of the rooms look unfinished and old. Reception and concierge service could be better. However met a service crew in breakfast place that was really energetic and helpful.
2 nachten verbleven in januari 2024
Reactie van Conrad Shanghai op 11 jan 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. We have shared your feedback with the relevant department. Thank you for your feedback. Looking forward to your next visit!

10/10 – Uitstekend

JIWON

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a perfect choice to stay in Conrad Shanghai. I stayed for 5 days.
5 nachten verbleven in december 2023
Reactie van Conrad Shanghai op 9 jan 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

10/10 – Uitstekend

Hyunsook

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
역시 콘래드
두번째 이용한 호텔입니다 내부가 엘레강스하고 깔끔해요
1 nacht verbleven in januari 2024
Reactie van Conrad Shanghai op 9 jan 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

10/10 – Uitstekend

sungtae

Reisde met familie
가족여행으로 3박 이용했습니다 만족스런 최고의 서비스로 다음에 또 이용할계획입니다 감사합니다
3 nachten verbleven in december 2023
Reactie van Conrad Shanghai op 9 jan 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

2/10 – Ontzettend slecht

hsun wu

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5星級的酒店限制礦泉水使用 浴室沒有做到乾濕分離的水準 清潔方面沒有做到位
3 nachten verbleven in december 2023
Reactie van 上海康莱德酒店 op 9 jan 2024
尊敬的宾客,非常感谢您选择下榻上海康莱德酒店,并给予的真诚反馈!我们很遗憾在您的入住期间,酒店未能提供给您高品质的服务,对此我们深表歉意!我们十分重视您反馈的意见,并努力为每一位宾客提供优质的服务。您的反馈将帮助我们改进我们的培训流程,提升员工的服务态度及专业素养。希望您能再次入住我们的酒店,并亲自体验我们的进步。再次对给您带来的不便,表示诚挚的歉意!

10/10 – Uitstekend

REGINA

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Room temp was difficult to adjust, so had warm, stuff nites
4 nachten verbleven in december 2023
Reactie van Conrad Shanghai op 4 jan 2024
Dear guests, thank you for choosing Conrad Shanghai! We have shared your feedback with the relevant department. We will improve the details in the future operation to provide you with higher quality experience. Thank you for your feedback. Your feedback will help us to continue to improve the quality of our service. Look forward to your next visit!

10/10 – Uitstekend

Nayeong

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location of the hotel is excellent. The room is in good condition. I was satisfied to choose a pillow service. I will visit again next time.
3 nachten verbleven in december 2023
Reactie van Conrad Shanghai op 26 dec 2023
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

4/10 – Matig

Axel

Zakenreiziger
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Ok but not impressive for being a 5-star
An ok place but not as premium as one expects from 5-star hotels in China. Service & class off restaurant staff is relatively low as well as the overall flow and feel of the reception area. Room is ok but nothing special.
3 nachten verbleven in december 2023
Reactie van Conrad Shanghai op 15 dec 2023
Dear guests, thank you for choosing Conrad Shanghai! We have shared your feedback with the relevant department. We will strengthen the service and improve the details in the future operation to provide you with higher quality experience. Thank you for your feedback. Your feedback will help us to continue to improve the quality of our service. Look forward to your next visit!

4/10 – Matig

lulei

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Conrad Shanghai op 11 dec 2023
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. We hope you share your feedback with us so that we have the opportunity to provide you with a better experience. Look forward to your next visit!

4/10 – Matig

SOH

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The room temperature is set at 25 and very uncomfortable. They came and not able to fix it. Very unpleasant.
1 nacht verbleven in december 2023
Reactie van Conrad Shanghai op 11 dec 2023
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. We have shared your feedback with the food & beverage department. We will strengthen the service and improve the details in the future operation to provide you with higher quality experience. Thank you for your feedback. Your feedback will help us to continue to improve the quality of our service. Look forward to your next visit!

10/10 – Uitstekend

Pramod

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing experience
Reactie van Conrad Shanghai op 18 feb 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Smoking smell
We changed rooms three times to get to a non-smoking smell room.
3 nachten verbleven in november 2023
Reactie van Conrad Shanghai op 5 dec 2023
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. But your feedback is invaluable to us, as we may revisit our service standards and train our employees. We look forward to meeting you again so that we have the opportunity to provide you with a high level of facilities and services.

10/10 – Uitstekend

Charlotte

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Really nice hotel
Really nice hotel, well decorated and well situated. Staff friendly at reception and concierge desk. I stayed for 6 nights in two different stays and got upgraded to an executive room on my second stay, which was a very nice gesture. The downside was the set check in time at 3pm which generates long queues especially on Saturday. I’m sure there must be a better system to avoid such issue that they admitted was a recurring one.
2 nachten verbleven in november 2023
Reactie van Conrad Shanghai op 5 dec 2023
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Your feedback is invaluable to us, as we may revisit our service standards and train our employees. Looking forward to your next visit!

10/10 – Uitstekend

Meidy

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location is very strategic.
3 nachten verbleven in november 2023
Reactie van Conrad Shanghai op 4 dec 2023
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

10/10 – Uitstekend

Pin

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best location with exceptional luxury experience
2 nachten verbleven in november 2023
Reactie van Conrad Shanghai op 24 nov 2023
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

6/10 – Redelijk

Guili

2 nachten verbleven in november 2023
Reactie van Conrad Shanghai op 20 nov 2023
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. We will strengthen the service and improve the details in the future operation to provide you with higher quality experience. We look forward to meeting you again so that we have the opportunity to provide you with a high level of facilities and services.

6/10 – Redelijk

George

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Very disappointed
First day the curtain malfunctioned, and the bathtub plug broke! After hours of fixing, they allowed a room change but that wasted half of the day! Second day after the room change, it seemed fine, until I took a shower, the water flooded out due to drainage problem, the whole bathroom was filled with water! A technician was sent again, and I had to wait in the room again for it to be fixed and have all the mats and towers changed. Not the quality i was expecting for Conrad
5 nachten verbleven in november 2023
Reactie van Conrad Shanghai op 15 nov 2023
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. But your feedback is invaluable to us, we will strengthen the service and improve the details in the future operation to provide you with higher quality experience. We look forward to meeting you again so that we have the opportunity to provide you with a high level of facilities and services.

6/10 – Redelijk

Ming Bong

Positief: Netheid
2 nachten verbleven in november 2023
Reactie van Conrad Shanghai op 15 nov 2023
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. But your feedback is invaluable to us, we will strengthen the service and improve the details in the future operation to provide you with higher quality experience. We look forward to meeting you again so that we have the opportunity to provide you with a high level of facilities and services.

8/10 – Goed

YICHENG

Positief: Netheid, voorzieningen
施設がちょっと古いが、とても便利です。
2 nachten verbleven in november 2023
Reactie van Conrad Shanghai op 6 nov 2023
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. We will strengthen the service and improve the details in the future operation to provide you with higher quality experience. Looking forward to your next visit!

6/10 – Redelijk

Sean

4 nachten verbleven in september 2023
Reactie van Conrad Shanghai op 31 okt 2023
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. We will revisit our service standards and train our employees. We look forward to meeting you again so that we have the opportunity to provide you with a high level of facilities and services.

2/10 – Ontzettend slecht

Ming Lun

1 nacht verbleven in september 2023
Reactie van General Manager Thomas Hoeborn op 7 okt 2023
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. But your feedback is invaluable to us, as we may revisit our service standards and train our employees. We look forward to meeting you again so that we have the opportunity to provide you with a high level of facilities and services.

10/10 – Uitstekend

Ng Mun Kit

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2023
Reactie van General Manager Thomas Hoeborn op 7 okt 2023
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

8/10 – Goed

Xiaoming, Singapore

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Excellent location, poor room design (i.e. the room is meant for guest to stay not just for fancy design). Its toilet downgrades conrad's standard as a premium hotel brand.
2 nachten verbleven in september 2023
Reactie van General Manager Thomas Hoeborn op 11 sep 2023
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. Providing our guests with designer and stylish rooms is one of our top priorities. We maintains our rooms and other facilities regularly so that we can provide our guests with an elegant, avant-garde and artistic environment. We will improve the details in the future operation to provide you with higher quality experience. Looking forward to your next visit!

6/10 – Redelijk

Xiaoming, Singapore

Reisde met partner
Positief: Netheid, personeel en service
The location is very good. However, the room design is like a white elephant, i.e. beautiful but useless: small and inconvenient toilet and shower room, plus big and useless walking hallway. It has not reached the top tier standard of a conrad (probably because it was taken over from Le Meridien).
1 nacht verbleven in september 2023
Reactie van General Manager Thomas Hoeborn op 11 sep 2023
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. Providing our guests with designer and stylish rooms is one of our top priorities. We maintains our rooms and other facilities regularly so that we can provide our guests with an elegant, avant-garde and artistic environment. We will improve the details in the future operation to provide you with higher quality experience. Looking forward to your next visit!