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Beoordelingen van Best Western Plus Sheffield Mosborough Hall Hotel

3 out of 5
Best Western Plus Sheffield Mosborough Hall Hotel
High Street, Mosborough, Sheffield, England

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 241 van 572 beoordelingen" "
Gastenscore: 8 - Goed. 209 van 572 beoordelingen" "
Gastenscore: 6 - Redelijk. 71 van 572 beoordelingen" "
Gastenscore: 4 - Matig. 39 van 572 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 572 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Chic hotel
Voor ons was het ideaal dicht bij vrienden.

10/10 – Uitstekend

Sarah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely 2 night b & b stay and the sun shone. Staff friendly and attentive and a great breakfast! Thanks guys
2 nachten verbleven in april 2024
Reactie van Reception Team op 13 mei 2024
Thankyou for your lovely feedback we do hope to welcome you again in the future.

8/10 – Goed

Stewart, Hinderwell

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful settings
1 nacht verbleven in maart 2024
Reactie van Reception Team op 22 apr 2024
Thank you for your lovely comments, we do hope to see you again in the near future.

8/10 – Goed

stewart

1 nacht verbleven in februari 2024
Reactie van Reception Team op 27 feb 2024
Thank you for your feed back it was nice to hear you enjoyed your stay with us. We look forward to seeing you again in the future.

10/10 – Uitstekend

Tim

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great value for money finding this hotel mid week at a quiet time.
1 nacht verbleven in februari 2024
Reactie van Reception Team op 16 feb 2024
So glad to hear you enjoyed your stay with us. We do hope to see you again sometime in the future.

8/10 – Goed

Phillip

Positief: Netheid, personeel en service en comfort kamer
Lovelly old hotel that could do with some investment. Very friendly staff and excellent restaurant/bar food.
2 nachten verbleven in februari 2024
Reactie van Reception Team op 16 feb 2024
Thank you for your lovely comments regarding the food and of course our staff. we are happy to hear you enjoyed your time with us, and look forward to seeing you again in the future.

10/10 – Uitstekend

Valerie

1 nacht verbleven in februari 2024
Reactie van Reception Team op 14 feb 2024
Thank you for your feed back - we are happy to hear you enjoyed your time with us. we look forward to seeing you again in the future.

8/10 – Goed

MICHAEL

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Nice hotel.
Friendly staff. Nice location. Breakfast was faultless. Large car park 06:30 breakfast. Lovely hotel, needs a bit of TLC but would definitely stay again.
1 nacht verbleven in januari 2024
Reactie van Reception Team op 2 feb 2024
Thank you for your lovely feed back. we are pleased you enjoyed your time with us , and had a great breakfast I will pass this on to the chef and his team.We do hope to see you again soon.

10/10 – Uitstekend

Dawn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyable and comfortable stay
The staff were very friendly and helpful. The hotel has a WhatApp number for you to contact them if you need anything. We contacted them and they were at our room within 5 minutes to provide what we needed. Lovely hot bath. Comfortable beds and spacious room. Good choice for breakfast, both continental and cooked. Staff courteous and couldnt do enough for us. Altogether a very enjoyable stay.
1 nacht verbleven in januari 2024
Reactie van Reception Team op 2 feb 2024
Thank you for your great feed back, it is so nice to know you had a good stay with us and that our staff were very helpful. we do hope to see you again sometime in the future.

10/10 – Uitstekend

Giles

1 nacht verbleven in januari 2024
Reactie van Reception Team op 2 feb 2024
Thank you for your feed back. We are pleased you enjoyed your time with us and look forward to seeing you again in the future.

4/10 – Matig

Edward

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Reception Team op 2 feb 2024
Thank you for taking the time to complete our feed back form. We are sorry to hear that not everything was up to standard during your stay with us.

10/10 – Uitstekend

warren

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Reception Team op 2 feb 2024
Thank you for your lovely feed back, we are pleased to hear you enjoyed your stay with us. We do hope to see you again in the future.

10/10 – Uitstekend

Valerie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Reception Team op 2 feb 2024
Thank you for your lovely feed back, we are pleased to hear you enjoyed your stay with us. We do hope to see you again in the future.

10/10 – Uitstekend

Den

1 nacht verbleven in december 2023
Reactie van Reception Team op 2 feb 2024
Thank you for your lovely feed back, we are pleased to hear you enjoyed your stay with us. We do hope to see you again in the future.

8/10 – Goed

Angela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were very friendly, food was lovely, veey good value for money
1 nacht verbleven in december 2023
Reactie van Reception Team op 2 feb 2024
Thank you for your feed back, we are pleased to know that you enjoyed your time here. we do hope to see you again in the future.

6/10 – Redelijk

Brenda

Positief: Personeel en service
Uninspiring
Hotel rooms tired and need of an up date. We were in the basement. Room not clean and cups disgusting. Dining room uninspiring as was the food. However in all my years staying in a hotel, we have never had a Christmas gift from a hotel. What a lovely touch, well done
1 nacht verbleven in december 2023
Reactie van Reception Team op 5 feb 2024
We are pleased to hear that you liked your Christmas gift. but we are disappointed to hear that your stay did not meet your expectations. Please accept our apologies for this and we hope it didn't spoil your Christmas.

10/10 – Uitstekend

john

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff, good food
1 nacht verbleven in december 2023
Reactie van Reception Team op 2 feb 2024
Thank you for your lovely feed back, we are pleased to hear you enjoyed your stay with us. We do hope to see you again in the future.

4/10 – Matig

christopher

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service, comfort kamer
3 nachten verbleven in december 2023
Reactie van Reception Team op 2 feb 2024
Thank you for your feed back, it is nice to here you had a good stay. we do hope to see you again in the future.

10/10 – Uitstekend

Robert

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Reception Team op 2 feb 2024
Thank you for your feed back, we are pleased you enjoyed your stay with us, and look forward to meeting you again sometime in the future.

10/10 – Uitstekend

Dan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

4/10 – Matig

Paul

My stay was very unsatisfactory due to the level of noise…doors banging in the corridor due to door closer needing adjustment…Dog barking outside the room in the corridor at night and early morning
1 nacht verbleven in november 2023
Reactie van Reception Team op 14 feb 2024
Thank you for taking the time to complete our feed back form, we are sorry to hear that your sleep was disturbed by banging doors, I have passed this information on to the maintenance team to check out the door closers.

8/10 – Goed

Iain, Ipswich

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Sheffield Mosborough Hall was convenient for a short trip to Sheffield… easy 20 minute drive into the city centre. The hotel staff were friendly. Evening bar food was nice and there was a good choice for breakfast. Our double room was comfortable and clean although the bathroom and room decor were probably due for a refresh. Plenty of safe parking. Recommend for a short stay.
1 nacht verbleven in november 2023

10/10 – Uitstekend

John

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

8/10 – Goed

dennis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel looks great from the outside the room needs a bit of updating the bed really too soft and lumpy . But tge food was excellent both the evening meal and breakfast abd the staff were great and professional.
1 nacht verbleven in november 2023
Reactie van Reception Team op 7 nov 2023
Thank your for your feed back, good too know you enjoyed your time with us. I will pass on your comments to the chef. we look forward to seeing you again in the near future.

8/10 – Goed

Stuart

Positief: Netheid, personeel en service en comfort kamer
Decent hotel. Lovely staff
We stayed overnight to attend a wedding. Check in was quick and friendly. No sign of the free bottle of wine promised as 'silver' members through Hotels.com but hey ho. Room was fine and clean, bathroom could do with a bit of TLC. Bin lid falls off when raised slightly and grouting needs some work. Stair carpet patched with tape, just looks like it needs a few quid spending to bring it up to scratch Saying that, main bar area is clean and modern.Bar and venue staff were lovely as was breakfast service. Overall, a 4/5. Very few complaints but at over £100 a night (booked a year in advance wth no cancellation option) I think they are relying on there being no local alternatives.
1 nacht verbleven in oktober 2023
Reactie van Reception Team op 28 okt 2023
Thank you for taking the time to complete our feed back form. We are pleased that overall you enjoyed your stay with us.

10/10 – Uitstekend

Robert

1 nacht verbleven in oktober 2023
Reactie van Reception Team op 1 nov 2023
Thank you for your lovely revue, we are happy to hear you enjoyed your time with us, and look forward to seeing you again in the future.

10/10 – Uitstekend

Catherine

1 nacht verbleven in oktober 2023
Reactie van Reception Team op 28 okt 2023
We appreciate you taking the time to complete our feed back form. We are happy to hear you enjoyed your time with us and look forward to seeing you again in the future.

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service, comfort kamer
Tired.
The rooms are dated, I was in a big room and although my room was pre booked it had not been aired, or the heating put on, there was definitely a chill in the room. I did feedback to the reception that the menu choices are not great for someone who is trying to select healthy, I collected a supermarket salad for the second night as the choices were so limited the first night.
2 nachten verbleven in september 2023
Reactie van Reception Team op 9 okt 2023
Thank you for your feed back sorry to hear not all was well with your stay. I have mentioned to housekeeping that maybe its time to put the heaters on low in all rooms now that the temperature is falling, and have passed the comments to chef regarding the heathy menu options.We do hope to see you again in the future.

8/10 – Goed

Mark

Positief: Netheid, personeel en service
.
1 nacht verbleven in september 2023
Reactie van Reception Team op 2 okt 2023
We are happy to hear you enjoyed your stay with us. we do hope to see you again in the near future.

10/10 – Uitstekend

David

2 nachten verbleven in september 2023
Reactie van Reception Team op 2 okt 2023
We are pleased to hear that you enjoyed your time with us, and look forward to seeing you again in the future.

8/10 – Goed

ron

ok hotel, didnt get everything though
hotel was ok, rooms could do with decoration though, it was a bit tired. Disapointed as was supposed to have vip upgrade, there was no upgrade or bottle of wine so i could have booked chea[er
1 nacht verbleven in september 2023
Reactie van Reception Team op 2 okt 2023
Thank you for your feed back I am sorry to hear that there were no upgrades available when you arrived and that you were not offered your free wine. I will speak to all the reception staff and make sure everyone is aware of the Expedia special deal.We are in the process of decorating the rooms which we hope will rectify the tired look, we do hope you will give us a second chance sometime in the future.

6/10 – Redelijk

H J

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Reception Team op 2 okt 2023
Thank you for taking the time to complete our feed back we do hope to see you again in the future.

8/10 – Goed

Emilie

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Reception Team op 12 sep 2023
Thank you for your feed back, we are pleased to hear you enjoyed your time with us and hope to see you again in the near future.

8/10 – Goed

A

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Reception Team op 11 sep 2023
Thank you for your feed back, we are pleased you enjoyed your time with us, and hope to see you again in the future

6/10 – Redelijk

Stephen

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Tired and run down
Tired and run down. Fully focussed only on weddings and not overly bothered about the hotel anymore. They state they have electric vehicle “fast charging” (would only be a 7kw charger at best), however the 1 “fast charger” that is in place has been out of order for well over a year! There is currently just a 3 pin plug available. This place has not been refurbished in well over 10 years and is dated. Breakfast is woeful, you will be much better to walk down to the local cafe on the high street
3 nachten verbleven in augustus 2023
Reactie van Reception Team op 28 aug 2023
Thank you for taking time to complete our feed back form, we are sorry to hear that not everything was to your satisfaction during your stay. We are slowly trying to refurb the hotel, however this does take time. We do hope that you will return to the hotel in the future.

8/10 – Goed

David

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good weekend in Sheffield.
We wasn't too keen on first sight. However, the staff were so good and efficient that we really enjoyed our stay.
2 nachten verbleven in augustus 2023
Reactie van Reception Team op 28 aug 2023
Thank you for your lovely feed back, I will [ass this on to our staff. We do hope to see you again in the future.

6/10 – Redelijk

Andy

1 nacht verbleven in juli 2023
Reactie van Reception Team op 4 aug 2023
Thank you for taking the time to complete our feed back form.

10/10 – Uitstekend

Pamela

1 nacht verbleven in juli 2023
Reactie van Reception Team op 1 aug 2023
Thank you for your lovely feed back, we are pleased that you enjoyed your time with us. We do hope to welcome you back in the near future.

4/10 – Matig

Ash

Positief: Netheid, personeel en service
1 nacht verbleven in juli 2023
Reactie van Reception Team op 22 jul 2023
Thank you for completing the feed back form. we are sorry to hear not all was up to standard for your stay.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2023
Reactie van Reception Team op 22 jul 2023
We are pleased to hear you enjoyed your time with us and look forward to welcoming you back in the future.

8/10 – Goed

Andrew

1 nacht verbleven in juli 2023
Reactie van Reception Team op 22 jul 2023
We are pleased to hear you enjoyed your stay with us and look forward to seeing you again in the near future.

2/10 – Ontzettend slecht

Robert

1 nacht verbleven in juli 2023
Reactie van Reception Team op 15 jul 2023
Thank you for completing the feed back form. We are sorry to hear you did not enjoy your stay with us.

10/10 – Uitstekend

Yvonne

Reisde met familie
Lovely property, friendly staff. Overall a pleasant stay with clean and comfortable accommodation.
1 nacht verbleven in juli 2023
Reactie van Reception Team op 22 jul 2023
Thank you for your lovely comments, we are pleased you enjoyed your stay with us and look forward to welcoming you back in the future.

8/10 – Goed

Chris

3 nachten verbleven in juli 2023
Reactie van Reception Team op 7 jul 2023
Thank you for your review, we are pleased you enjoyed your time with us, and look forward to seeing you again in the future.

8/10 – Goed

Mark

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Restaurant had run out of too many products - choice was poor
1 nacht verbleven in juni 2023
Reactie van Reception Team op 16 jun 2023
Thank you for taking the time to complete our feed back form.We will pass on your comments to the head chef regarding the menus.

2/10 – Ontzettend slecht

Darren

1 nacht verbleven in juni 2023
Reactie van Reception Team op 5 jul 2023
Thank you for your feed back

6/10 – Redelijk

Iain

Zakenreiziger
Positief: Personeel en service, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
I only use this hotel because I can back my van up against a tall solid stone wall to help with securing the contents. Staff are good, Internet works, shower was good, breakfast was good. Evening meal was very poor and the hotel felt a bit thread bear. It is over priced for what it is and needs a bit of tlc. Quite a few Best Western hotels are in a similar condition.
1 nacht verbleven in juni 2023
Reactie van Reception Team op 14 jun 2023
Thank you for taking the time to complete our feed back form.

2/10 – Ontzettend slecht

Amar

2 nachten verbleven in juni 2023
Reactie van Reception Team op 9 jun 2023
Thank you for your feed bac. we are sorry to hear you did not enjoy your stay with us.

10/10 – Uitstekend

David

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 night business trip
Plenty of parking Wi fi good Breakfast service prompt and good quality
1 nacht verbleven in mei 2023
Reactie van Reception Team op 5 jun 2023
We are pleased to hear you enjoyed your stay with us, and look forward to welcoming you back in the near future.

8/10 – Goed

Nicholas

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023
Reactie van Reception Team op 5 jun 2023
Thank you for your feed back, we are happy that you enjoyed your stay with us, and look forward to seeing you again in the near future.