Een seizoensgebonden buitenzwembad, parasols voor strand/zwembad
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Beoordelingen van Bavarian Inn

3.5 out of 5
Bavarian Inn
164 Shepherd Grade Rd, Shepherdstown, WV

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 226 van 391 beoordelingen" "
Gastenscore: 8 - Goed. 114 van 391 beoordelingen" "
Gastenscore: 6 - Redelijk. 35 van 391 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 391 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 391 beoordelingen" "

9,0/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

Beoordelingen

6/10 – Redelijk

Geverifieerde reiziger

2 nachten verbleven in december 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I expected a rough but genuine attempt at a Bavarian style getaway for our wedding anniversary, but was impressed to find it very much exceeded expectations. Our waiter for dinner(Robert) was amazing and made sure everything was absolutely perfect. We will definitely be returning!
1 nacht verbleven in december 2020

8/10 – Goed

Jami

Positief: Netheid, personeel en service en comfort kamer
Fantastic place! Great room super comfy bed. Quiet. The door knob to the balcony was loose and falling off. And the water control to the bathtub/shower didn’t work. Couldn’t turn the water on or off because it was so loose. Tightened it myself to make it barely work for the night. Other wise excellent stay. Front staff was very receptive of hearing the issue upon checkout. Will stay again
1 nacht verbleven in december 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2020

8/10 – Goed

Gregory A

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
at The Bavarian Inn
Room was very warm and comfortable. Dinner in the Inn was outstanding. Service, atmosphere and food was excellent !
1 nacht verbleven in februari 2020

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in januari 2020

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
We have stayed here many times. The reservation Made on Expedia was not in the Bavarian Inn system when we checked in! Strange as I phoned them 4 times regarding this res that I made back in October. I wanted to be sure we had a top floor, river view corner room. We were able to get this room as it turned out. The room did not have heat in the large bathroom-tiled and Was very, very cold. There is a wall unit In the bathroom but when maintenance came to look at it they said that ‘this room’s unit does not work’. They knew it and kept the room in use. There is no night light in that large bathroom which meant keeping the light on and the door closed. So it was extremely cold in the morning until we were up and could then keep the door open for the room unit to heat it up....The TV is inside an outdated armoire positioned at the foot of the bed. It swallowed the sound and could not be seen from the sitting area Set up a good 10 feet away. Little things that should be addressed and fixed For a room charge of $298 per night including taxes. The Rathskeller restaurant is very nice and the food very good. The staff there is excellent.
1 nacht verbleven in december 2019

10/10 – Uitstekend

Sweet, Myersville MD.

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A beautiful place at Christmas. Dinner was a wonderful experience. Service was 5 star always. Will be back again.
1 nacht verbleven in december 2019

10/10 – Uitstekend

Amy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great except for dinner reservation
Great weekend get away only issue was we made dinner reservations for Saturday initially asking for 7 pm and was told that 7:30 was better so we changed our time. We got there a little before 7:30 and was told it would be an additional half hour which we weren’t thrilled with but said ok. When that time was up the waiter came up and said it would be even longer and that the reservation should have not been taken in the first place. So 3 hrs later we ended up trying to find a place to have a nice dinner.
2 nachten verbleven in december 2019

10/10 – Uitstekend

Juliana

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely Bavarian Hotel
I always love staying at this hotel. Such kind people and a special experience
1 nacht verbleven in december 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful stay and the renovations are stupendous!
1 nacht verbleven in november 2019

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in november 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, voorzieningen
It was an okay place. Staff was friendly. Dinner staff was understaffed
1 nacht verbleven in november 2019

6/10 – Redelijk

kelly

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Charming, but. . .
It's a charming, historic and well-located property between the banks of the Potomac River and Shepherd University. It is just a few blocks away from the charming main street. It is also very convenient to Antietam National Battlefield, just 8 minutes away. The hotel itself strikes me as a solid 3 star - plenty of room and comfortable beds, but the furniture was very dated, even noticeably worn. The restaurants were satisfactory, but won't be competing for a Michelin Star anytime soon (the Ratskeller bar is charming). WiFi wasn't very good - slow and hard to access at time on the property (and throughout the community of Shepherdstown). Stay here if you must, but you're likely to find better value elsewhere - struck me as a little expensive.
1 nacht verbleven in november 2019

8/10 – Goed

MICHAEL

Positief: Netheid, personeel en service en comfort kamer
Nice Sunday night stay & German food
Great stay. Nick at the brew pub was awesome! Wifi dropped out often in room - frustrating Staff could not have been nicer
1 nacht verbleven in oktober 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent dining and gorgeous views of the Potomac River.
2 nachten verbleven in oktober 2019

10/10 – Uitstekend

Patricia

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2019

4/10 – Matig

Tim

Positief: Voorzieningen
Negatief: Netheid
The room viewed online for the one I booked was not the same room. This room was on the lowest floor of the Chimere (I think that’s how you spell it). There was no elevator or even key card entry point for the building. Anyone can walk up and be at your door. The hallway for the room was musty and smelled like mildew. When I entered the room the smell hit me again but stronger. The wall paper was coming off the walls at points. There were cobwebs in some corners and on most of the lights. The walls were scratched and had multiple holes in them. The baseboards in the bathroom were falling down. I called the first night to ask for a new room but the woman very shortly said it was full. I asked to speak to a manager and she said there would be one the following morning. When I went in the morning I was told she wouldn’t be in until Monday, which did not help since I was checking out Sunday. Overall the restaurant and pool were nice but everything else was just gross. I’ve never spend this much money on a “luxury” hotel with such dirty and outdated rooms.
2 nachten verbleven in september 2019

6/10 – Redelijk

Christina

1 nacht verbleven in september 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service
1 nacht verbleven in september 2019

2/10 – Ontzettend slecht

Shantal, Charleston SC

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Shockingly Awful
It's a tragedy that this unique property is presently under such dismal management. We chose a luxury balcony Riverview suite. Rate was $240 per night. It was a hot September day, 2nd floor room had a beautiful view but the balcony railing separated from the building and wobbly! Scary! The room was nice but had a BRICK TOP style mattress and cooled by awas TINY, ANCIENT unit that was too small for that size room to start with, but worse yet was reduced to about 30 % efficiency around 2am. We had a high of 93 degrees that day and let me tell you we roasted like rotisserie chickens the rest of the night. I reported both issues to the front desk and asked for late check out of 1nor 2 pm because of the inconvenience and poor rest and was immediately told NO! I calmly asked why and was told the the entire place was booked for the next day and when I checked on this I determined this was a blatant lie. I was later begrudgingly granted a 1:30pm checkout by General Manager who never even came to speak to me in person though she was on property. I ket other guests with major maintenance and customer service complaints from the previous day too! I am a freenlance travel writer for over 20 years and have never experienced such hideous customer care. They are in the hospitality business and haven't the faintest clue what the definition of hospitality is. Their motto seems to be "just pay your money and get out". Consider yourself warned.
1 nacht verbleven in september 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in september 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service
Very unique property with a wonderful infinity pool and restaurant. The rooms were spacious and comfortable, but just a bit shabby with a need for a slight facelift. Overall, this place was worth the visit and stay.
1 nacht verbleven in augustus 2019

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely beautiful and very well maintained property... Biggest allure was the infinity pool, from the pictures, but it was constantly overcrowded and had kids yelling. Also, the clientele was an unusual mix of lower class college kids seeking an IG selfie and pretentious elites complaining about the kids. Best place to go was actually the Charlestown casino. Ha!
2 nachten verbleven in augustus 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I appreciated that the desk phone was picked up promptly, I liked that staf was cheerful, professional and helpful.
1 nacht verbleven in augustus 2019

6/10 – Redelijk

CO, Fairfax

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
As always the Infinity pool and staff were great. The Presidential suite was nice but layer of dust on TV stand made me feel like room wasn’t as clean as it should be. Dinner at the Rathskeller was below average. Crab cakes were burnt and service below average
1 nacht verbleven in augustus 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2019

10/10 – Uitstekend

Gardner101, Baltimore

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly welcoming staff, nice room with a balcony overlooking the river. Loved the infinity pool. Would definately stay there again
1 nacht verbleven in augustus 2019

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful spot and outstanding service!
I could not have been more pleased or impressed by the quality of the team with which I interacted. They were more than accommodating and remarkably flexible in a way that is not common among other similar resorts. And I can't say enough about the exquisite views, excellent food, and magnificent proprietary beer. Two big thumbs up!
1 nacht verbleven in juli 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2019

8/10 – Goed

Jdunn47

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful setting, views, garden. Walk to C and O towpath for walk/hike. Very close to town and Shepardstown Very nice pool. Comfortable room with coffee maker. Lots of outdoor seating to eat or relax. Food ranged from very good to odd (appetizer billed as burrata with crab came with crab mixed with a few thin slices of mozzarella). Restaurant service ranged from excellent to less than attentive. ( had trouble getting server attention at bar and outside once. Reception service was excellent. Housekeeping ranged from excellent to less than attentive (vacuum and cleaning materials left in the room, sleep sofa not put back together). Overall a very good experience- we would return.
2 nachten verbleven in juli 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Stay
Great and friendly staff. Grounds has superb views and dining was excellent.
1 nacht verbleven in juli 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2019

10/10 – Uitstekend

Lynn

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Beautiful hotel, outstanding pool,unpleasant staff
Beautiful hotel with outstanding pool. Very clean, nice amenities. Expensive but room was beautiful, clean, and super comfortable, views were amazing, and the pool was fantastic. Front desk staff were not exactly friendly (we were biking-maybe I didn't look like I had $$ to stay here though I had reservations) and when asked for conditioner never did get any though they said they would have some sent to room. Breakfast not included. Dinner was very good.
1 nacht verbleven in juli 2019

10/10 – Uitstekend

Diego

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2019

8/10 – Goed

hoda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A room with a view
We were at Shepherdstown for the Theater festival. We enjoyed the fantastic view, the infinity swimming pool and the closeness to the University and the C&O canal. The Hotel is prestigious and classy. I would recommend the following improvements: renovation of rooms and bathroom. Better room service, improve the every day cleaning, and provide good quality shampoo and conditioner. Also the food quality does not reflect the importance of the Hotel.
2 nachten verbleven in juli 2019

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
What a treasure. Overlooking the valley and walking distance to town.this place did not disappoint. The food was superior and the service flawless
3 nachten verbleven in juli 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2019

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in juli 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property, gorgeous views. Excellent staff.
1 nacht verbleven in juli 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice stay except for Internet
The better-grade of rooms at the Bavarian Inn cost more, but actually do give you more for the money. Our only complaint is that the hotel's wi-fi service was unreliable; devices running on the newest iOS could not maintain a connection; the wi-fi was constantly disconnecting then re-connecting in an endless cycle that prevented us from using the network. We had to resort to cellular data.
2 nachten verbleven in juli 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

3 nachten verbleven in juli 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good restaurant and brewery. Lovely location and excellent service. Paint/cleaning needed in some places.
1 nacht verbleven in juli 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Such a beautiful property overlooking the Potomac!
2 nachten verbleven in juli 2019

8/10 – Goed

Milton

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stayed two nights. Excellent access to Theater festival. My minor grievance related to the TV remote control device titled flipper which felt much too slow access the channels.
2 nachten verbleven in juli 2019