3 bars/lounges
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Beoordelingen van Bally’s Shreveport Casino and Hotel

4 out of 5
Bally’s Shreveport Casino and Hotel
451 Clyde Fant Pkwy, Shreveport, LA

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 1175 van 2642 beoordelingen" "
Gastenscore: 8 - Goed. 588 van 2642 beoordelingen" "
Gastenscore: 6 - Redelijk. 386 van 2642 beoordelingen" "
Gastenscore: 4 - Matig. 258 van 2642 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 235 van 2642 beoordelingen" "

7,6/10

Netheid

8,0/10

Personeel en service

7,6/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Shonna

Negatief: Netheid, personeel en service
Never again will I stay here. Mini fridge didn't work, no microwave, the room smelled like, you know when a house sits for several years without anyone living in it....thats what my room smelt like. Tried to use phone to call front desk, it didn't work. Use my phone to call front desk, no one answered. No wifi or wifi password. Definitely need to remodel the rooms. Went to 3 different floors to get ice cause the one on my floor didn't work and guess what the other 3 didn't either....go figure.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Krystal

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Historical,friendly ppl, very professional ladies at front desk.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Rod

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The lady that checked us in couldn't care less about us or anyone else checking in. She was rude & kept her hand in her pocket
1 nacht verbleven in mei 2024

10/10 – Uitstekend

GW Family

Reisde met familie en kleine kinderen
Positief: Staat van de accommodatie en faciliteiten
It was home and I was comfortable
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

David

Zakenreiziger, Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very disappointed
1 nacht verbleven in mei 2024

6/10 – Redelijk

Cierra

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid
Pillows in the room had a stench to them. Didn’t feel comfortable sleeping in the bed because it made me question the cleanliness of the pillowcases and sheets. The shower looked as if it hadn’t been cleaned properly as well as the sink. The carpet in the room was dirty as well.
1 nacht verbleven in mei 2024

8/10 – Goed

angela

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The restaurants need better management. And they need to upgrade the slots at the casino
2 nachten verbleven in mei 2024

6/10 – Redelijk

Sam

Reisde met familie
Negatief: Voorzieningen
Hotel rooms need thorough cleaning and upgrades. Time to replace the wallpaper, carpet, mattresse, paint, gut. The main areas are just fine, but empty and bland. Need machines that produce player cards. Need a buffet again. 100x nicer than Sam's Town. Won't even walk into that casino again.
1 nacht verbleven in mei 2024

4/10 – Matig

Kellie

Reisde met partner, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The elevators were super sketchy they were constantly breaking down. I booked a king room way in advance and they put us in a handicapped room. The fridge was frozen couldnt use it. The ice machine was broken. The halls upstairs smelled aweful like plumbing gone wrong. The cafe said it was open until 2am and they had it shut down.. 😒 The drinks were good the view was good.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Bert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Nakia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
N/a
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Reba

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was great and the hotel was clean but the elevators were slow and went down a couple times.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Joe

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

8/10 – Goed

Gary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the value for my stay. The casino was musty and the best games where in the smoking area.
2 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Rebecca

Reisde met een groep
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Paid good money to stay here for a night out at a concert. We spent a good portion of the day gambling in the ballys casino prior to the the concert. My 39 year old friend and I, 65 years old, were waved through the security ALL DAY as we went in an out. We Spent over $1000 between the 2 of us during the day. Also each enjoyed one cocktail served to us while we played slots. After the concert we decided to just stay at our hotel and play a little more before retiring for the evening. We were walking through security as we did probably 10 times that day and they decided to card my 39 year old friend whose actual ID is expired and she did not have her extension paperwork with her. Well, she is a GM at a restaurant in the Dallas International airport and is in the middle of extending her work visa, she has an extension while she waits for her paperwork. She’s been doing this for over 25 years! Though anyone coming over the border NOW gets handed everything!!! But that’s besides the point. The POINT IS all day they allowed us in there to spend our money, serve us a cocktail and not once ask for id. If the establishment can not let ANYONE IN WITHOUT VALID ID THEN WHY AREN’T they carding EVERY SINGLE PERSON WALKING THROUGH THEIR DOORS??!!! I completely understand refusal for entry without valid ID, but they didn’t check mine! What if mine was expired, and ALL THE OTHER GUESTS they let walk through all day!!!! WRONG WRONG WRONG. She was discriminated and I am pissed!
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

mathew

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

8/10 – Goed

Randy

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was clean. Restaurant closed at 9:00 p.m. which was a bit early due to limited food availability in the immediate area.
4 nachten verbleven in april 2024

8/10 – Goed

Edgar

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was suitable for my stay.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Taylor

Positief: Netheid, staat van de accommodatie en faciliteiten
K
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Andraniquea

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Jana

Positief: Netheid
1 nacht verbleven in mei 2024

6/10 – Redelijk

Erin, McKinney

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Amber

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms were not cleaned and disgusting! Sink, tub, shower had stuff all in them. Floors were not vacuumed, stains all over the place, and the beds had no bed skirts. Rooms were changed with no apologies and we were sent to the “pet friendly” floor….. stepped off the elevator and the smell of animal urine almost knocked us over. This room was cleaner however, we spent the entire weekend listening to yelping dogs and walking through urine filled halls. Not happy at all especially with the price tag we paid.
2 nachten verbleven in april 2024

4/10 – Matig

Bobby

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Very old & date, basically just a casino motel 6
2 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Jessica

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
All the restaurants were closed. The clubs were closed. The elevators didn’t work. Overall experience was terrible! We use to love Bally’s
1 nacht verbleven in april 2024

10/10 – Uitstekend

Jackie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The tub was not clean, but other than that everything was fine!!
1 nacht verbleven in mei 2024

6/10 – Redelijk

LaTashia P.

Positief: Personeel en service
It needs better upkeep, and there were roaches, dust, and spiders in my room. However, I was reimbursed for one of the fees for the inconvenience.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Thanh

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything is looking good
1 nacht verbleven in april 2024

8/10 – Goed

Susan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Decent room and quiet
1 nacht verbleven in april 2024

8/10 – Goed

Susan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice room and quiet.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Lonnie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I LIKE THAT IT WAS VERY CLEAN!!!!! IF THERE WAS ANYTHING I DIDN'T LIKE, SEEMED LIKE A COUPLE OF THE ELEVATORS WERE NOT WORKING PROPERLY. OTHER THEN THAT. HAD AN AMAZING TRIP.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Lindsay

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms are huge and very clean! The staff is so friendly with lots of early and late dinning options! I love that it’s close by everything in town. Easy walk or ride for shopping or other fun adventures!
1 nacht verbleven in april 2024

8/10 – Goed

William

Reisde met partner
Starwalk made traveling from parking garage to casino easy. Nice area of town, walking distance from good bars and restaurants.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Kathy

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Efficient Checkin process
1 nacht verbleven in april 2024

8/10 – Goed

Jonathan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice stay
1 nacht verbleven in april 2024

8/10 – Goed

Brooke

Reisde met een groep
Positief: Netheid
Good hotel for the price!
1 nacht verbleven in april 2024

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just stop for the night. And the staff was super friendly and the place was very clean.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Samantha

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was beautiful
2 nachten verbleven in april 2024

6/10 – Redelijk

Mark

Reisde met partner
Positief: Voorzieningen
Convenience
1 nacht verbleven in april 2024

6/10 – Redelijk

David

Reisde met huisdieren, Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
This property is very dated, in need of room overhauls ,
2 nachten verbleven in april 2024

6/10 – Redelijk

William

1 nacht verbleven in april 2024

6/10 – Redelijk

Cindy

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very dated and tired. Clearly nothing done to this casino in a long time. By all appearances, they are riding out until they close it. Staff on casino floor very inattentive and rude. Especially on the 2nd floor where the pit attendant barked at us making it clear we were unwelcome. We went to the only restaurant that was open, we were the only people, we asked if they are still open, she replied yes and sat us, after being seated, we sat there for 15 minutes with no one coming to the table, plenty looked but never came to take our order. We went to counter, they suggested ordering take out and leaving. We finally just gave up and left telling the man at the counter we were just going to leave. He turned his head back around to us snapped what! As if we had insulted him instead of they us. The elevators didn't work properly, getting stuck and just opening and closing the doors. The floor had trash and build up of dirt and scum around openings, and elevator doors were visibly rustly. When we finally made it to our rooms, we tried calling for food delivery/takeout, every place we tried refused to deliver. Dirty and mold growing in and around showers, the wallpaper was peeling throughout bathrooms. Drawer wouldn't stay shut between beds. Difficult to shower and rinse soap off because the water pressure in showers was very low. On a positive note, Mary and Christopher at the front desk at check in were the only ones nice, polite and helpful staff in the facility.
1 nacht verbleven in april 2024

6/10 – Redelijk

Scott

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The WiFi in my room 728 totally sucked… I needed it to work, but it didn’t! Why is a hotel of that caliber so inept when it comes to WiFi?
1 nacht verbleven in april 2024

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The was large, and very clean.
1 nacht verbleven in april 2024

8/10 – Goed

Christy

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice big room. Clean. Kinda expensive.
1 nacht verbleven in april 2024

8/10 – Goed

ROWLAND

Reisde met familie
Positief: Netheid, personeel en service
Would stay again
1 nacht verbleven in april 2024

4/10 – Matig

Charles

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
PROPERTY DATED. Coffee maker broken, a/c broken, remote control broken. food and beverage poor quality. GREAT STAFF IS THE ONLY THING KEEPING THE DOORS OPEN.
2 nachten verbleven in april 2024

8/10 – Goed

Traci, Hettinger

Reisde met partner
The elevators don’t work! A poor man in a wheelchair had to be taken down the service elevator after waiting 30 minutes for someone “to check on it”! We had to use the stairs to the 9 th floor! They were intermittent in their use, quite the safety hazard!
1 nacht verbleven in april 2024

8/10 – Goed

Michelle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Affordable
2 nachten verbleven in april 2024

4/10 – Matig

Raghda

Negatief: Staat van de accommodatie en faciliteiten
Nothing
1 nacht verbleven in april 2024