Lounge

Beoordelingen van Four Points by Sheraton Siena

4 out of 5
Four Points by Sheraton Siena
Via Antonio Lombardi 41, Siena, SI

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 243 van 485 beoordelingen" "
Gastenscore: 8 - Goed. 181 van 485 beoordelingen" "
Gastenscore: 6 - Redelijk. 43 van 485 beoordelingen" "
Gastenscore: 4 - Matig. 12 van 485 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 485 beoordelingen" "

9,0/10

Netheid

8,6/10

Personeel en service

8,8/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Adri, Amsterdam

Reisde met partner
Positief: Voorzieningen
Prijs kwaliteit komen niet overeen, wel op loopafstand
4 nachten verbleven in september 2023
Reactie van Julia op 13 sep 2023
Dear Mr. Adri,Thank you very much for sharing your experience in Four Points Siena with us. We are very happy to read that you were satisfied with us and our services. We therefore hope that you will choose us again during your next stays in Siena. See you soon, best regards!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mooi fris hotel met een mooi zwembad op korte rijafstand van het centrum
3 nachten verbleven in juli 2021
Reactie van Tatyana op 6 sep 2021
Thank you very much for a review. Hope to see you again in Siena soon. Best regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Keurig hotel, vriendelijke medewerkers,fijne kamers. Hotel is een prima uitvalbasis.
6 nachten verbleven in juli 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It would be nice to have some more variation in the breakfast buffet.
6 nachten verbleven in juli 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Zeer goed en mooi hotel.vooral het persone bij de ontbijt wad super. Personeel bij receptie wat minder. We kregen eerst een kamer die nog niet schoon was grmaakt.
3 nachten verbleven in juli 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel iets buiten Siena
Wij verbleven in een superior kamer. Ruim en schoon. Ontbijt is uitgebreid. Bushalte vlakbij hotel waarmee je in 10min in centrum bent. Siena is in één woord schitterend.
3 nachten verbleven in augustus 2018

6/10 – Redelijk

willy, Didam

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Onacceptabel slechte WiFi verbinding
Het grote probleem van dit hotel is de WiFi verbinding; in de kamer niet of nauwelijks en in de hal onstabiel en vaak geen verbinding. Voor een hotel van deze status onacceptabel; blijkt ook uit andere reviews op internet. Onbegrijpelijk dat men dit niet optimaliseert.

6/10 – Redelijk

Angelina

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Hoogstens 3 sterren zeker geen 4
Dit hotel ligt erg afgelegen 2 1/2 km van de rand van het centrum. Erg onhandig om stad te bereiken. Bussen rijden maar tot 20.30 uur. In de buurt van het hotel is werkelijk niet 1 restaurant of bar. Het heet een 4 sterren hotel te zijn maar dat is het beslist niet net 3 sterren.

8/10 – Goed

Jan, Brussel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Goede prijs kwaliteit
Goede prijs kwaliteit, zeker indien je met auto in Sienna bent gezien gratis parking

8/10 – Goed

Joyce, Velserbroek, Nederland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
goed hotel voor 55 plussers.
Prima hotel, goed bed, goede airco. Goed ontbijt. Jammer dat er geen kleine bar bij was. Het lag ook best gunstig bij het centrum van Siena ( 35 min. lopen ). In de buurt een camping ( 15 min. lopen), waar je gezellig buiten kon eten en voor weinig geld. Jammer dat we steeds voor internet moesten betalen.
Reactie van general manager op 10 aug 2015
many thanks

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Redelijk hotel. Ontbijt ispover.

10/10 – Uitstekend

Luis, SANTIAGO DE CHILE

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo funciona muy bien
2 nachten verbleven in mei 2024
Reactie van Marika Ippolito Revenue Supervisor op 14 mei 2024
Dear Luis,Warm greetings from Four Points By Sheraton Siena.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay.We are happy to read your valued comments. We are satisfied you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us such a positive review! We will share this with our team to let them know to keep up the fantastic work.We hope to have the opportunity to welcoming you back next time you visit Siena.Kind regards,

8/10 – Goed

Victor

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La buena atención del personal. Son extraordinarios.
1 nacht verbleven in april 2024
Reactie van Vanessa op 14 apr 2024
Estimado Senior Victor,agradecemos por su tan buena recepciòn, esperamos verlo nuevamente en nuestra estructura.Cordial saludo,Vanessa.

8/10 – Goed

Anna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall good missing few tips no Netflix or Prime I requested a wake up call and they woke me up an hour later 🤔 dinner was average had the boar sauce pasta and was old to me. Asked for a charger and there was any. Bed was comfortable room nice
1 nacht verbleven in januari 2024
Reactie van Umberto Pomentale op 24 jan 2024
Dear Anna,Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay.We are delighted to read that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Four Points By Sheraton Siena in the near future for another memorable experience.Sincerely,Umberto Pomentale

10/10 – Uitstekend

ANTONIO

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Teodora op 17 feb 2024
Gentilissimo Sig.,Antonio grazie per aver condiviso con noi la Sua esperienza! La Sua ottima valutazione ci riempie di gioia e soddisfazione per loperato di tutto il nostro staff. Ci dà la carica positiva per lavorare ancora meglio ed essere all'altezza delle aspettative dei nostri gentili ospiti. Siamo onorati che abbia apprezzato ogni singolo dettaglio del suo soggiorno. Non vediamo lora di accoglierla nuovamente. Cordiali saluti .Teodora

10/10 – Uitstekend

Georgy

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Teodora op 17 feb 2024
Many greetings from Four Points By Sheraton Siena! It is with great pleasure that we have hosted you at our property. We are delighted you have enjoyed your recent stay with us. We hope to welcoming you back in the near future. Warm regards,Teodora

6/10 – Redelijk

Eric

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Clean Rooms
Hotel and staff brilliant but my disappointment was no English Channel NOT ONE to listen to news, I know it’s in Italy but that’s not an excuse
4 nachten verbleven in december 2023
Reactie van Teodora op 15 dec 2023
Dear Eric, Thank you for taking a moment to share your review. It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and appreciated our hotel facilities, dining offerings and professional approach of the Team. We look forward to welcoming you back again soon. Best Regards Teodora

10/10 – Uitstekend

HAN YONG

1 nacht verbleven in december 2023
Reactie van Andreas op 11 dec 2023
Many greetings from Four Points By Sheraton Siena! It is with great pleasure that we have hosted you at our property. We are delighted you have enjoyed your recent stay with us.We hope to welcoming you back in the near future. Warm regards,Andreas

10/10 – Uitstekend

Paulo Neuenschwander

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Eu recomendo!
O hotel me surpreendeu pela qualidade, localizaçao e atendimento. Café da manhã variado e muito gostoso. Quarto confortável e banho ótimo. Jantamos um dia no restaurante e o spaguetti ao vongoli estava especial. Se eu voltar a Siena certamente repetirei minha escolha.
2 nachten verbleven in oktober 2023
Reactie van Julia op 23 okt 2023
Dear Mr. Paulo,Thank you very much for sharing your experience in Four Points Siena with us. We are very happy to read that you were satisfied with us and our services. The opinion of our customers is very important and we value all the suggestions and opinions of our guests. We therefore hope that you will choose us again during your next stays in Siena. See you soon, best regards.

10/10 – Uitstekend

Imad

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Noemi op 18 okt 2023
Dear Guests, Thank you for taking the time to leave us a review regarding your recent stay at our hotel. Your comments are precious for us to improve the quality of the services we offer to our guests. We look forward to welcoming you again soon in our facility. Best regards,

4/10 – Matig

Denman

Reisde met een groep, Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
There was no air conditioning in our room the phones didn’t work and there was no hot water!!!! After several phone calls (from my cell) they finally admitted there was nothing they could do! At 11:30 pm they offered me a new room! My wife was already in bed! We did not move after 2 more calls a fan was delivered. I talked with staff in the morning and there was nothing they could or would do!!!!
Reactie van Noemi op 12 okt 2023
Good morning,Thank you for bringing to our attention the problem you found in your room. We are deeply sorry for what happened, and for the fact that you did not find the services that all our customers expect to find. We have already taken steps to educate our staff and give further directives so that this problem, even if due to a sporadic case, never happens again in our hotel. Regards,

8/10 – Goed

Ciro

3 nachten verbleven in oktober 2023
Reactie van Luca op 9 okt 2023
Buongiorno sig. Ciro, la ringrazio per la sua opinione, che apprezziamo molto poichè ci consente di identificare le aree da migliorare per rendere migliore l'esperienza dei nostri ospiti. Speriamo che possa tornare a trovarci qui al Four Points by Sheraton Siena. Saluti, Luca

10/10 – Uitstekend

GERARD

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Très bon accueil. Hôtel superbe. Service impeccable.
2 nachten verbleven in september 2023
Reactie van Luca op 15 sep 2023
Dear Mr Gerard, Thank you for rating us so highly. We are glad to read that you had a pleasant stay at our hotel. We hope to welcome you again during your next trip to Siena. Kind regards, Luca

8/10 – Goed

M F

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van Luca op 10 sep 2023
Dear Guest thank you for your opinion, which we greatly appreciate as it allows us to identify areas for improvement to make our guests' experience better. We look forward to welcoming you again soon in our facility. Best regards, Luca

10/10 – Uitstekend

Lill

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dejligt hotel lidt uden for byen, men i et stille og roligt område. Dejligt poolområde og meget fin morgenbuffet. Meget serviceminded personale. Vil komme igen hvis vejen faldt forbi.
1 nacht verbleven in augustus 2023
Reactie van Julia op 31 aug 2023
Dear Ms. Lill,Thank you very much for sharing your experience in Four Points Siena with us. We are very happy to read that you were satisfied with us and our services. The opinion of our customers is very important and we value all the suggestions and opinions of our guests. We therefore hope that you will choose us again during your next stays in Siena. See you soon, best regards!

8/10 – Goed

marco aurelio

4 nachten verbleven in augustus 2023
Reactie van Gianni - Reception op 6 sep 2023
Gentile Signor Marco,la ringraziamo per l'ottimo giudizio espresso sul nostro hotel. Speriamo di riaverla in futuro come nostro ospite e cercheremo di meritarci 5 su 5.Ancora grazie per averci scelto e cordiali saluti,

10/10 – Uitstekend

David

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
I stayed here for business, initially making a 4 night booking on Expedia. I purposely chose the Flexible pay at property rate, in the event of my plans changing. After my first night, my plans did indeed change, meaning I would only need a 3 night booking. I explained to the hotel who said this shouldn’t be a problem to amend but to contact Expedia. Upon contacting Expedia they mentioned the hotel must change the booking. The hotel would not change the booking and insisted I would be charged for the final night which I would not need. They would not budge on this, being incredibly stubborn. What is the point in booking pay-at-property on non-advance flex rates.. clearly none. As well as going back on their word.. This bad practice of “cutting off their nose to spite their face” was effectively “well, we’re going to charge you because we can”, taking into no account my reason for booking non-advance purchase. It’s really a pretty poor show, for an otherwise nice hotel. It really has left me wondering that when I’m next in the area, if I would stay here. Be wary when making any sort of flex pay-at-property rate at this hotel; they probably won’t honour it and that’s a real shame. Taints my experience of visiting beautiful Tuscany.
4 nachten verbleven in augustus 2023
Reactie van Teodora op 7 aug 2023
Dear Mr. David ,Thank you very much for staying with us and for taking the time to share your feedback. We have well noted your comments, however we are happy to know that the overall your stay experience was much enjoyable and you were disappointed just about the cancellation policy for the last night. As you can check by yourself, in your reservation there is thecancellation policy with free cancellation and modification till 06:00 p.m. 31/07/23. We have only follow what you already knew and accepted during the early phase of booking your stay. It has been a pleasure to have you staying with us and we hope to have the opportunity to welcoming you back next time you visit Siena for business or pleasure. Kind regards.

8/10 – Goed

Claes

1 nacht verbleven in juli 2023
Reactie van Gianni - Reception op 4 aug 2023
Dear Mr Claes,thank you for your review. We're glad you've enjoyed your stay and hope to have you back in the future.Kind regards,

10/10 – Uitstekend

Courtney

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2023
Reactie van Noemi - Reception op 2 aug 2023
Dear Guests, Thank you for taking the time to leave us a review regarding your recent stay at our hotel. Your comments are precious for us to improve the quality of the services we offer to our guests. We look forward to welcoming you again soon in our facility.

10/10 – Uitstekend

Lee

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A well placed stay!
Good hotel on the outskirts of Siena, that offers ample parking, along with a good sized pool, for taking time out. Great staff that are happy to help and make your stay as good as it can be. Rooms are both tidy and spacious, offering every detail that you may require. With it only being a short taxi ride in to the centew if Siena, this is a good location to saty at during your visit.
1 nacht verbleven in juli 2023
Reactie van Julia op 27 jul 2023
Dear Mr. Lee,thank you very much for sharing your experience in Four Points Siena with us. We are very happy to read that you were satisfied with us and our services. The opinion of our customers is very important and we value all the suggestions and opinions of our guests. Thanks also for your mention about the hotel staff. I shared your kind words with them. We therefore hope that you will choose us again during your next stays in Siena. Hope to see you soon, best regards!

10/10 – Uitstekend

jane

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fabulous stay. Staff are very friendly. Hotel is out of city center but has a great pool and restaurant on site. 12-15 Euros for taxi into town. Highly recommended.
Reactie van Gianni - Reception op 17 jul 2023
Dear Jane,thank you very much for your great review, it's been a pleasure having you here and we hope to welcome you back in the future.Kind regards,

10/10 – Uitstekend

Stephen

3 nachten verbleven in juli 2023
Reactie van Gianni - Reception op 15 jul 2023
Dear Sir,thanks a lot for the 10/10 score, it's been a pleasure being at your service.We hope to welcoming back in Siena in the future.

10/10 – Uitstekend

Courtney

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We stayed at this hotel to be close to the hospital where our daughter was transferred in an emergency situation. This was not a planned visit for us - not a vacation. The staff here was over the top considerate and accommodating of our situation. It’s also a lovely hotel with a beautiful pool and great restaurant - I’d highly recommend this hotel!!
3 nachten verbleven in juli 2023
Reactie van Noemi op 9 jul 2023
Dear Ms. Courtney, Thank you very much for sharing your experience in Four Points Siena with us. We are very happy to read that you were satisfied with us and our services. The opinion of our customers is very important and we value all the suggestions and opinions of our guests. Thanks also for your mention about the hotel staff. I shared your kind words with them. We therefore hope that you will choose us again during your next stays in Siena. See you soon, best regards,

10/10 – Uitstekend

Husam

5 nachten verbleven in juni 2023
Reactie van Gianni - Reception op 11 jul 2023
Dear Mr Husam,we thank you very much for the great score you awarded us. We hope to have you back in our Hotel soon.Kind regards,

10/10 – Uitstekend

Ismary

7 nachten verbleven in juni 2023
Reactie van Gianni - Reception op 29 jun 2023
Dear Mr Ismary,thank your for the great score!! We're delighted you've enjoyed your stay with us and hope to welcome you back in the future.Kind regards,Gianni

10/10 – Uitstekend

Juliana

Reisde met een groep, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Wonderful!!!
1 nacht verbleven in juni 2023
Reactie van Teodora op 7 jun 2023
Juliana,many greetings from Four Points By Sheraton Siena! It is with great pleasure that we have hosted you at our property. We are delighted you have enoyed your recent stay with us.We hope to welcoming you back in the near future. Warm regards,

10/10 – Uitstekend

Emmanuelle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2023
Reactie van Gianni - Reception op 21 mei 2023
Dear Madam,thanks a lot for the perfect score!We hope to have you back soon.Kind regards,

8/10 – Goed

MARCUS VINICIUS

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023
Reactie van Marika Ippolito Revenue Supervisor op 18 mei 2023
Dear Marcus,Thank you for taking the time to let us know about your experience while staying with us at Four Points by Sheraton Siena. We really hope you had a great time here and you enjoyed your experience with us. It was a pleasure for us to have you here. Have a nice day and we hope to see you soon again here at Four Points by Sheraton Siena. Best Regards,

8/10 – Goed

ERIKA, SANTO DOMINGO

3 nachten verbleven in mei 2023
Reactie van Teodora op 7 jun 2023
Erika,Thank you for taking a moment to share your review.We look forward to welcoming you back again soon. Best Regards,

4/10 – Matig

Nora

Reisde met partner
Negatief: Personeel en service, voorzieningen
Hôtel éloigné du centre de Sienne, impersonnel Hôtel recevant beaucoup de groupe. La chambre n’était pas prête à notre arrivée, aucune amabilité de la part de la réceptionniste, pas de proposition de boisson ou d’attente .Nous nous sommes changés sur le parking . Salle de petit déjeuner très bruyante et personnel dépassé car plein de monde .( 1er mai) Hôtel décevant pour le prix exorbitant payé. Je ne le recommande pas .
1 nacht verbleven in april 2023
Reactie van Marika op 3 mei 2023
Chère Nora,Merci beaucoup pour votre séjour au Four Points by Sheraton Siena et d'avoir poster un commentaire sur votre séjour dans notre hotel. Avant de reserver la chambre dans notre hotel, vous saviez que nous n'étions pas dans le centre historique de Sienne. Nous ne sommes pas loin du centre, nous sommes seulement a 2,5 kilomètres. La chambre n'était pas prête car vous êtes arrivés bien avant l'heure du check-in. Malheureusement, les chambres ne sont pas toujours prêtes surtout si le jour précédent nous sommes complets. Le check-in c'est à partir de 15:00 heures. Si vous aviez besoin de la chambre le matin, vous auriez nous aviser avant. Nous aurions tout fait pour vous le garantir. Je suis désolée si votre experience ici se n'est pas déroulée selon vos attentes.Bonne journée,

10/10 – Uitstekend

Jiansen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2023
Reactie van Marika op 3 mei 2023
Dear Jiansen, thank you for your very kind review. It was a pleasure for us to have you here. Have a nice day and we hope to see you soon again here at Four Points by Sheraton Siena.Best Regards,

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfekte Unterkunft!
6 nachten verbleven in april 2023
Reactie van Marika op 18 apr 2023
Dear Michael,We thank you for staying with us at Four Points by Sheraton Siena and for taking the time to leave a feedback on our hotel. We look forward to seeing you again soon.Kind regards,

10/10 – Uitstekend

Ann

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Customer Service Excellence!
The check-in experience was exemplary! A new way to welcome weary travelers! The staff were completely customer-focused at all times and made our experience there amazing. The facilities are clean and extremely well appointed. We will be back and definitely recommend!
2 nachten verbleven in april 2023
Reactie van Marika op 18 apr 2023
Dear Ann,We would like to take this opportunity to thank you for your recent stay with us at Four Points by Sheraton Siena. We hope it was enjoyable and met your expectations. Thank you for taking the time to leave a feedback which is essential for us to ensure the quality of our service.We wish you a great day, a safe onward journey and look forward to welcoming you back in the near future.kind regards,

6/10 – Redelijk

Assia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2023
Reactie van Marika op 3 mei 2023
Dear Assia,We would like to take this opportunity to thank you for your recent stay with us. We hope it was enjoyable and met your expectations. We wish you a great day, a safe onward journey and look forward to welcoming you back in the near future.Kind regards,

8/10 – Goed

Sergio, Caserta

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tutto bene,camera,pulizia,servizi e personale,tranne che trovo eccessivo il supplemento di 8 euro per avere il caffè in camera.
2 nachten verbleven in februari 2023
Reactie van Marika op 17 feb 2023
Buongiorno Sig. Manna,La ringraziamo per aver scelto di soggiornare presso il Four Points by Sheraton Siena e per aver lasciato un feedback sul Ns hotel. Vorrei soltanto precisare che il supplemento di euro 8,00 è previsto nel caso in cui viene ordinato del cibo in camera. Nel caso in cui vengono ordinate soltanto bevande, il supplemento applicato per il room service è pari a euro 2,00 e nel Suo caso è proprio questo l'importo che è stato addebitato (sia ieri mattina sia oggi). Visto che deve ancora effettuare il check-out, qualora ne avesse bisogno, rimaniamo a Sua completa disposizione per ulteriori chiarimenti. Buona giornata,

8/10 – Goed

JOHN

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
In general it was good. Free parking was nice and if you have a car then getting to the "Old City" was very easy.
3 nachten verbleven in januari 2023
Reactie van Teodora op 8 feb 2023
Thank you very much for having stayed with us and for taking time to share your review.It has been a pleasure to look after you and we hope to have the opportunity to welcoming you back in the near future. Kind regards,

10/10 – Uitstekend

Rafael

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel excelente, quarto amplo, banheiro grande e excelente chuveiro, boa localização para quem esta visitando varias cidades da região, cafe da manha bom.
2 nachten verbleven in januari 2023
Reactie van Teodora op 1 feb 2023
Many greetings from Four Points By Sheraton Siena! It is with great pleasure that we have hosted you at our property. We are delighted you have enoyed your recent stay with us.

10/10 – Uitstekend

JE

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
가족여행에 아주 좋아요
생각보다 훨씬 넓은 객실에 조용하고 침구가 좋아 잠을 잘자 피로한 여행에 큰 도움이 됐어요
2 nachten verbleven in januari 2023
Reactie van Teodora op 25 jan 2023
Many greetings from Four Points By Sheraton Siena! It is with great pleasure that we have hosted you at our property. We are delighted you have enoyed your recent stay with us.We hope to welcoming you back in the near future. Warm regards,

10/10 – Uitstekend

Antonio, Brooklyn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A
Reactie van Teodora op 25 jan 2023
Gentilissimo Antonio, La ringraziamo per aver condiviso con noi i suoi feedback riguardanti il suo soggiorno. Siamo felici di leggere che abbia apprezzato pienamente la sua esperienza qui al Four Points ! Speriamo di poterla avere nuovamente molto presto tra i nostri graditissimi ospiti! Cordiali Saluti,

10/10 – Uitstekend

bertrand

1 nacht verbleven in december 2022
Reactie van Teodora op 2 jan 2023
Dear Bertrand , Thank you very much for having stayed with us and for taking time to share with us your feedback. It has been a pleasure to have you staying with us and we hope to have the opportunity to welcoming you back next time you visit Siena.