Een buitenzwembad, een verwarmd zwembad, ligstoelen bij het zwembad

Beoordelingen van Sierra Suites Boutique Hotel

2.5 out of 5
Sierra Suites Boutique Hotel
391 E Fry Blvd, Sierra Vista, AZ

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 592 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 285 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 72 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 24 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 27 van 1000 beoordelingen" "

9,0/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great facility. Clean safe & secure. Great pool & hot tub. Fantastic staff. A very good Chinese restaurant on property. It was a great vacation.
8 nachten verbleven in mei 2024
Reactie van sm op 27 mei 2024
Thank you so very much for this awesome review!! We hope you will return to be our guest again sometime!!

8/10 – Goed

Amy

Positief: Netheid, personeel en service
5 nachten verbleven in mei 2024
Reactie van SM op 27 mei 2024
Thank you for the rating! We appreciate any feedback: is there anything that we could do differently to have gotten a 5 star rating? We'd love to hear from you!

8/10 – Goed

Devin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van SM op 27 mei 2024
Hi Devin, Thank you for the rating. Please, we would like to hear from you on what we could have done differently in order to receive a 5-star rating.

10/10 – Uitstekend

Nicholas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cute place with lovely courtyard I was disappointed the pool was closed. Seemed pointless on a 90° day. I booked it to have a pool so that was a huge let down
1 nacht verbleven in mei 2024
Reactie van SM op 27 mei 2024
Thank you for the amazing rating even when the pool was closed. The pool was being chemically treated and cleaned that day. We welcome you to return some time so you can have a nice swim in our sparkling, crisp pool!

8/10 – Goed

Irma

Reisde met huisdieren, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We liked that it was pet friendly! Thank you The breakfast food provided was overly cooked, dry ham and sausage and eggs. Fruit was great thank you. They brought out a fresh pan that looked much better, but by then everyone had eaten and left.
1 nacht verbleven in mei 2024
Reactie van SM op 27 mei 2024
Thank you Irma for the feedback and favorable rating. We hope to have you as our guest again some time.

10/10 – Uitstekend

V

Reisde met familie
The staff wonderful, room large with full refrigerator, pool great. Highly recommend
2 nachten verbleven in mei 2024
Reactie van sm op 27 mei 2024
Awesome! We are pleased to know that your stay was positive!! Thank you!

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van SM op 27 mei 2024
Awesome rating Joseph.. Thank you so much. We are pleased to know our hard work and dedication to providing exceptional service is apparent.

4/10 – Matig

Rick, Highlands Ranch

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All the 10/10 reviews are silly and must be fake. You can do a lot better than this place. Go somewhere else! The photos are misleading. This is not a "boutique" hotel, whatever that is. It's just an old motel that needs a lot of work to fix it up. When I asked for a 2nd story room, reception said "the elevator isn't working." I wish I could should you photos of all the yellow tape - the elevator ISN'T THERE - it's just a big hole, and it looks like it has been that way for a long time. Also, my room had no ceiling light and no paint around the ceiling fan. The TV was mounted crooked, as was the bathroom mirror light. I didn't feel safe when I saw the entire property is surrounded by gates with the following signs: "WE ASK THAT YOU PLEASE BE CONSIDERATE OF ALL OUR GUESTS (sic) SAFETY. PLEASE MAKE SURE THE GATE IS CLOSED AFTER ENTRY/EXIT. PLEASE DO NOT PROP THE GATE OPEN." There are a lot of auto body shops and other more industrial properties in the area. I think this place has many long-term rentals and some of those residents may be less than neat/tidy. What else explains the sign in the bathroom saying, "We will be charging for any linen that is damaged during your time of stay"? Then it lists prices for everything from hand towels to comforters. The linens aren't that great to begin with. The towels are cheap/basic and the bed sheets are rough/scratchy. The room also has a rather large fridge - definitely not of the mini-bar type, but more for long-residents.
3 nachten verbleven in mei 2024
Reactie van Stacy op 10 mei 2024
We are disappointed to hear that your with us stay did not meet your expectations! Regarding the elevator situation, we are currently undergoing some renovations to improve our facilities. We regret any inconvenience this may have caused during your stay. Rest assured we are working diligently to have the elevators up and running in the very near future. As for the safety measures around our property, we prioritize the well-being of all our guests and have security protocols in place to ensure a safe and comfortable environment for everyone. We value your input as it helps us identify areas for growth and enhancement. We hope you will consider giving us another opportunity to provide you with exceptional service and hospitality that we strive to deliver. Thank you once again for your feedback.

10/10 – Uitstekend

Victoria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van SM op 27 mei 2024
Thank you Victoria for the 5-star rating!! We hope you choose to stay with us again some time in the future.

6/10 – Redelijk

Tawnya

Reisde met partner
Positief: Personeel en service, voorzieningen
The property was decent but the shower plumbing did not work well and only a trickle came out of the shower head. I reported it to the front desk but it didn’t get fixed during our stay.
2 nachten verbleven in april 2024
Reactie van Stacy op 10 mei 2024
Thank you for the favorable rating and review. We have notified our chief engineer of the issue with the shower issues you have brought to our attention, and the issue has since been fixed. We hope for the opportunity to welcome you back again in the future.

10/10 – Uitstekend

Kim

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I found the staff exceptional. They really were extremely nice and helpful. The breakfast had a variety of options( especially egg ones), and couple of fruit choices too. I liked that there is a restaurant option on the property now too. The towels were great, shower had lots of water pressure and plenty of soap and shampoo. The bed was comfortable, but all four pillow were the "high" kind, at least two should have been a low fill pillow. The sheets were fine. The in room coffee makers for solo cups worked well, and was restocked every day. As I was arriving I was told there would be a $30 early checkin in fee. Check in is at 3:00 and it was 2:00, so I said I would wait. I will definitely stay in here the future if I find myself in the area.
5 nachten verbleven in april 2024
Reactie van Stacy op 10 mei 2024
Thank you Kim for the rating and review. We are pleased that you had a positive experience during your stay with us. We look forward to having you as our guest again some time.

10/10 – Uitstekend

Jean Ismael

1 nacht verbleven in april 2024
Reactie van Stacy op 10 mei 2024
Thank you for choosing Sierra Suites Boutique Hotel!

10/10 – Uitstekend

Cade

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
While the room wasn’t perfect, and had flaws of course, the experience and general feel of this hotel along with the staff was excellent. Great pricing and also a truly fantastic free breakfast.
1 nacht verbleven in februari 2024
Reactie van Stacy op 10 mei 2024
Awesome! Thank you Cade for your honest and insightful rating and review. We are honored to have guests such as yourself. We look forward to serving you again in the future.

8/10 – Goed

Ken

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The only issue I had was the air conditioning unit was very noisy.
2 nachten verbleven in april 2024
Reactie van SM op 27 mei 2024
We have notified our chief engineer of this issue. Thank you for the rating and feedback!! Come back again some time!!

8/10 – Goed

David

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
Very quiet,clean, close to Ramsey Canyon. The room had refrigerator, microwave large TV and the bed was very comfortable. Reasonable priced. The breakfast was not good for these reasons: Bad tasting coffee and ran out really quickly, may have been old leftover, eggs were not replenished and were dry and cold. The other breakfast items were ok Decided not to have that breakfast the next day. The coffee in the room was good.
2 nachten verbleven in april 2024
Reactie van sm op 27 mei 2024
David, thank you for giving us this feedback. We have taken measures to ensure all of our guests receive a hot , tasty selection of breakfast items.

6/10 – Redelijk

Nancy

Positief: Netheid, personeel en service
Correct. Bien aménagé dans les espaces communs, propre mais la chambre était de base.
1 nacht verbleven in april 2024
Reactie van SM op 27 mei 2024
Thank you for your rating and feedback. We take guest sastifaction seriously, and we hope to have you stay with us again in the future to experience first hand how awesome we are. Thank you again

10/10 – Uitstekend

Daniel

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Been staying here for year while working on base and its great how recently its been updated. Give everything a nice touch.
2 nachten verbleven in april 2024
Reactie van SM op 16 apr 2024
Thank you for the 5-star rating a positive review! We hope to have you as our guest again in the future!

10/10 – Uitstekend

Edith

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Habitaciones amplias espaciosas lugar cómodo para dormir
2 nachten verbleven in april 2024
Reactie van sm op 16 apr 2024
Gracias por la increíble calificación y amable reseña. ¡Esperamos verte nuevamente en el futuro!

8/10 – Goed

Darryl

1 nacht verbleven in april 2024
Reactie van SM op 27 mei 2024
Darryl, thank you for the favorable rating. We appreciate you.

6/10 – Redelijk

Allan

Positief: Netheid, personeel en service
The property was nice and clean and was as advertised. Check in was easy and pleasant, the only issue was the shower diverter in the tub was not working properly, front desk was called and responded immediately. Nothing they could do... shower was but a trickle. Hotel is a little dated but clean and the staff was friendly.
1 nacht verbleven in april 2024
Reactie van SM op 16 apr 2024
Thank you for the review and favorable rating. We hope that during your next stay with us the shower works properly!

10/10 – Uitstekend

William

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
An amazing experience. The property is beautiful and the staff are of the highest caliber. The decor is inspired. the whole experience was very calming.
2 nachten verbleven in februari 2024
Reactie van SM op 16 apr 2024
We are so pleased to know that your stay with us was so awesome!! thank you for the rating and review of excellence.

8/10 – Goed

Marvin

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Nice for the price, the hot tub seemed dirty so I avoided it, but staff and food was good. Shower head needed replaced as it seemed to have a mind of its own (cool to hot randomly), spraying in all directions but we figured it out.
3 nachten verbleven in maart 2024
Reactie van SM op 27 mei 2024
Thank you Marvin for your review! Our hot tub has since been serviced and is now crystal clean! We hope to have you return to our hotel in the future, we 'd love the opportunity to show you just how awesome we are. Thank you !

10/10 – Uitstekend

Vivian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van SM op 27 mei 2024
Thank Miss Vivianfor the 5 star rating!!

8/10 – Goed

ALEXANDER MALCOLM, Ottawa

Positief: Netheid, personeel en service
14 nachten verbleven in maart 2024

10/10 – Uitstekend

Lorene

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place.
2 nachten verbleven in maart 2024

8/10 – Goed

Miguel

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My stay at this hotel was good. Staff was very helpful. The complementary breakfast was also good.
7 nachten verbleven in maart 2024

10/10 – Uitstekend

Kirk

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great reception. Very nice property.
1 nacht verbleven in maart 2024

8/10 – Goed

Janice, Maricopa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024

8/10 – Goed

Tracy, Sun Lakes

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was exceptional! Friendly, responsive. Hotel is a little older and rooms could use some sprucing up but it was very clean. Easy parking and the hotel was easy to find and convenient to major streets.
3 nachten verbleven in maart 2024

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was nice that they had a restaurant on the property. The rooms were nice, clean and comfortable. The outside of the property seemed dated but they did have nice landscaping and decorations.
1 nacht verbleven in maart 2024
Reactie van SM op 21 mrt 2024
Thank you so much!

10/10 – Uitstekend

Patricia

Staff were very friendly and helpful
1 nacht verbleven in maart 2024
Reactie van SM op 21 mrt 2024
Thank you so much for the rating and compliment!

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bed qas a little stiff. The breakfast was ok but some of the food was over cooked and dry,the fruit was on point, waffles was good. But all in all it was a nice stay i will be back
3 nachten verbleven in maart 2024

10/10 – Uitstekend

David

Reisde met een groep
Positief: Netheid, personeel en service
We really enjoyed our stay, we wish the room was larger, but it fulfilled our needs. Breakfast was great, many choices, fresh food. We also in enjoyed the court yards
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Sarah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
staff was great and our stay was quiet and relaxing.
1 nacht verbleven in maart 2024

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Continental breakfast was great. Room was a little tired looking but everything was clean!!
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Joey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Ted

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice large clean room. Nice courtyard with pool but the weather was too cool. Will be back.
1 nacht verbleven in maart 2024

8/10 – Goed

Brianna

Reisde met huisdieren, Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
I enjoyed how pet friendly this place was and the free yummy breakfast!
3 nachten verbleven in maart 2024

8/10 – Goed

Edgar

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place was great and the breakfast was good. Overall would definitely stay here again. The only recommendation is with the breakfast (potatoes and sausage were kind of dry). Overall we will stay there again in the future. Thanks
1 nacht verbleven in februari 2024
Reactie van Tino op 4 mrt 2024
Thank you for your awesome review! We are so delighted to hear your stay was a great one, we do appreciate all feedback and will absolutely be relaying this information to our breakfast kitchen to ensure our breakfast is up to standard and exceeds expectations. Thank you very much and we hope to see you again soon!

8/10 – Goed

Carol

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
2 nachten verbleven in februari 2024
Reactie van Tino op 4 mrt 2024
Thank you so much for your great review! If there is anything we could improve to make this the perfect stay were more than glad to hear any suggestions. Thank you again and we hope to see you again soon!

10/10 – Uitstekend

Calvin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was super nice. Property is unique and made for a fun stay
Reactie van Tino op 4 mrt 2024
Thank you so much for your great review, we strive for a fun, safe, and clean envirement for our guest and we are glad to hear we have met these standards for your stay. Were so glad to hear your stay was a great one and we hope to see you again!

8/10 – Goed

Wendy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in februari 2024
Reactie van Tino op 4 mrt 2024
Thank you for your awesome review! We are so glad to hear you had a good experience at our hotel, if there is anything we could do to make it the perfect stay we would love to hear any and all input. Again, thank you very much and we hope to see you again soon!

8/10 – Goed

Joseph

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in februari 2024
Reactie van Tino op 4 mrt 2024
Thank you for your awesome review! We are so glad to hear you had a good experience at our hotel, if there is anything we could do to make it the perfect stay we would love to hear any and all input. Again, thank you very much and we hope to see you again soon!

10/10 – Uitstekend

Pamela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Stay
My family lives in town so we always stay here when we are visiting. It is conveniently located and always clean and comfortable.
6 nachten verbleven in februari 2024

10/10 – Uitstekend

Ryan, Strawberry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

8/10 – Goed

Adam

1 nacht verbleven in februari 2024
Reactie van SM op 21 mrt 2024
Thank you for the good rating!!

8/10 – Goed

Catie

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Mirna

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024

10/10 – Uitstekend

normand

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Hermelina

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay
The place was a surprise, nice location with nice people.
1 nacht verbleven in februari 2024