Exterieur

Beoordelingen van Oxford Suites Silverdale

3 out of 5
Oxford Suites Silverdale
9550 NW Silverdale Way, Silverdale, WA

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 669 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 211 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 72 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 35 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 1001 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Gigi, WEST CHESTER

Reisde met familie
Great stay once again
1 nacht verbleven in mei 2024
Reactie van Jared Bolan op 9 mei 2024
Hi Gigi, Thank you for providing feedback on your stay. We are so glad you enjoyed your stay and hope to see you again next time you are in the area.

10/10 – Uitstekend

kelly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Jared Bolan op 9 mei 2024
Thank you for the feedback Kelly!

10/10 – Uitstekend

Lisa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place, comfortable beds and nice room! The view was beautiful, and the staff was excellent! Loved the breakfast and the soup and salad in the evening! Thank you!
3 nachten verbleven in april 2024
Reactie van Derik B. Rooms Division Manager op 27 apr 2024
Thank you so much for the kind review, Lisa. It looks like you were able to take advantage of our bistro amenities and the amazing view of Dyes Inlet. We look forward to seeing you again!

6/10 – Redelijk

Laura, Anaheim

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was nice, but we didn’t like the area. We were expecting a more remote location, not in the middle of a city. Our fault not being familiar with the area.
1 nacht verbleven in maart 2024
Reactie van Jared Bolan op 9 mei 2024
Hello Laura, Thank you for taking the time to tell us about your stay. I am sorry to hear that the location was not what you were expecting. I hope that our team made your stay enjoyable and we would love to have you stay with us again in the future.

10/10 – Uitstekend

Amanda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The very best breakfast around. Staff was exceptionally kind and helpful, especially the bar and dining staff. We were there for several days visiting family and had a very nice stay.
3 nachten verbleven in maart 2024
Reactie van Derik B. Front Office Manager op 15 apr 2024
It's great that you enjoyed your stay with us Amanda, and that you were able to take advantage of all we have to offer. We pride ourselves on giving our guests the best experience possible.

6/10 – Redelijk

Don

Zakenreiziger, Reisde met partner
Positief: Voorzieningen
Negatief: Netheid
The room was dusty on the high shelves and the tub surround was dirty on the top. The room appeared to have been cleaned by a short person not being able to reach the high surfaces. Also the toilet backed up so it was better to use the toilet off the conference area instead of the one in the room.
6 nachten verbleven in april 2024
Reactie van Jared Bolan op 9 mei 2024
Hello Don, Thank you for the feedback. I will be sure to address these concerns with my team as we appreciate all feedback and use our guests experience to improve in any way we can. I hope we can provide you with a stay that meets and exceeds your expectations in the future.

10/10 – Uitstekend

Holly

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room has a great view of the ocean.
1 nacht verbleven in april 2024
Reactie van Derik B. Front Office Manager op 7 apr 2024
Thank you for the 5 out of 5 rating Holly! It's wonderful that you enjoyed your stay and the amazing view of Dyes Inlet!

10/10 – Uitstekend

paula

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I live in this town but needed place to stay during work on my house. Really surprised and happy about the quality. Outstanding hot breakfast with helpful staff there if you need something special. Comfy bed and well laid out room.
2 nachten verbleven in maart 2024
Reactie van Derik B. Front Office Manager op 30 mrt 2024
Thank you so much for the kind words, Paula. We are delighted that you enjoyed your stay with us!

8/10 – Goed

Laine

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
While we didn't eat at the hotel, the menu for dining looked great. We had a comfortable, quiet stay. The only downside was check in. The desk clerk was on her phone when we arrived, seemed as if she would rather be anywhere else, appeared irritated and could barely be heard as she mumbled her way through our check in. Front desk staff is often the only interaction you have during a short hotel stay, as was our case. It just left a very bad impression. The person at the desk as we left gave us more positive impression with her "Goodbye" then the first person we met on check in!
2 nachten verbleven in maart 2024
Reactie van Derik B. Front Office Manager op 7 apr 2024
Laine, we apologize for your experience at check-in. This is not up to the standards we expect when it comes to guest experience. It's wonderful that you enjoyed your stay, and we hope you will give us another chance to make a better impression!

10/10 – Uitstekend

Saurabh, Snohomish

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff in the hotel was super friendly and flexible. Really enjoyed the evening salad bar and drinks as part of the stay. Really that was the biggest difference.
2 nachten verbleven in maart 2024
Reactie van Derik B. Front Office Manager op 14 mrt 2024
Thank you so much for the 5 out of 5 rating! It's great that you were able to take advantage of our complimentary soup and salad, as well as the complimentary beverage!

10/10 – Uitstekend

Eileen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All the employees were so friendly and helpful.
1 nacht verbleven in maart 2024
Reactie van Derik B. Front Office Manager op 11 mrt 2024
Thank you for the 5 out of 5 rating Eileen! Part of the joy of working here is being able to meet and interact with all of our guests. Knowing they are being taken care of makes it all worth it!

10/10 – Uitstekend

Tina, Port Angeles

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Arrived late and got checked in right away!!
1 nacht verbleven in maart 2024
Reactie van Derik B. Front Office Manager op 11 mrt 2024
Thank you, Tina! No matter the time of day, we are always happy to help and provide exceptional service!

8/10 – Goed

Emmanuel

3 nachten verbleven in december 2023
Reactie van Derik B. Front Office Manager op 23 mrt 2024
Thank you for the review, Emmanuel! We would love to know how we can make your next stay a 5 out of 5 experience!

10/10 – Uitstekend

Scott

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent staff. Friendly, helpful, thoughtful.
1 nacht verbleven in februari 2024
Reactie van Derik B. Front Office Manager op 2 mrt 2024
Thank you for the review, Scott! Our staff really is the best. Hope to see you again the next time you visit Silverdale!

2/10 – Ontzettend slecht

Michael

Reisde met partner, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room smelled like mold. Deadbolt between rooms broken. Garbage throughout the hallways. Front desk person was rude
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Kari

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff are incredibly helpful. Food was tasty. Quick check in and out. Views.
1 nacht verbleven in februari 2024
Reactie van Derik B. Front Office Manager op 20 feb 2024
Thanks for the 5 out of 5 review Kari! It was wonderful having you as our guest, and we look forward to your next stay!

10/10 – Uitstekend

claire

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awesome weekend
Love everything about that place. Hotel, view, staff, amenities and food. Best place to relax! Will be back!
1 nacht verbleven in februari 2024
Reactie van Derik B. Front Office Manager op 12 feb 2024
Thank you so much Claire! We appreciate the kind words and the 10 out of 10 review. Look forward to having you as our guests again!

10/10 – Uitstekend

Patrick

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Annette and Lisa were so kind and very accommodating in helping us extend our stay during a very tender time for our family after the loss of my father and my brother in law's mother passed away within two weeks of each other. We look forward to staying again under better circumstances. The entire staff is very kind, the rooms are lovely, clean and comfortable! The complementary breakfast buffet was delicious!
1 nacht verbleven in februari 2024
Reactie van Derik B. Front Office Manager op 9 feb 2024
Thank you so much for the wonderful review, Patrick. It warms our hearts to know that the staff was able to make your stay as enjoyable as possible given the circumstances.

10/10 – Uitstekend

Kimberly

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It had a nice view and it was very clean
1 nacht verbleven in februari 2024
Reactie van Derik B. Front Office Manager op 9 feb 2024
Thank you for the review, Kimberly! It's great that you were able to enjoy the beautiful view of Dyes Inlet. We look forward to your next stay!

8/10 – Goed

Dennis

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Conveniently located for medical appointments in Poulsbo/Silverdale area. Onsite food service minimized running around hassles. Beds were nice.
1 nacht verbleven in februari 2024
Reactie van Derik B. Front Office Manager op 9 feb 2024
Thank for the kind words, Dennis! Please let us know how we can turn that 4 out of 5 review into a 5 out of 5 review!

10/10 – Uitstekend

Jacob

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Clean and quiet
1 nacht verbleven in januari 2024
Reactie van Derik B. Front Office Manager op 9 feb 2024
Thank you so much for staying with us, Jacob! We appreciate the review!

10/10 – Uitstekend

Rachel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Derik B. Front Office Manager op 9 feb 2024
Thank you for the 10 out of 10 review Rachel. We really appreciate it!

10/10 – Uitstekend

Cyndi

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a very nice property. The room and bathroom were clean and spacious. The breakfast room was very nice and had a great view of the bay. The best part was the very friendly staff.
3 nachten verbleven in januari 2024
Reactie van Derik B. Front Office Manager op 9 feb 2024
Thank you Cyndi! Breakfast with a beautiful view of Dyes inlet is a great way to start the day, and we're glad you got to enjoy it!

10/10 – Uitstekend

patricia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very clean property, excellent dining options, quite, and great staff.
1 nacht verbleven in januari 2024
Reactie van Derik B. Front Office Manager op 9 feb 2024
Thank you for the 5 out of 5 review Patricia!

10/10 – Uitstekend

Holly

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and easy check in process . surprised with complimentary drink, and soup and salad bar !! Great restaurant on premises . Every area that I visited was clean and well maintained.
1 nacht verbleven in januari 2024
Reactie van Derik B. Front Office Manager op 9 feb 2024
Thank you so much for the kind words, Holly! It's great to hear that everything went well with your stay!

10/10 – Uitstekend

Cary

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Oxford Suites in Silverdale is a real treasure. The staff are incrediblyhelpful and friendly, the rooms are clean, the beds are comfortable, the restaurant has very good food and their breakfast has the best eggs we've had after staying in 21 different hotels over the last 5 months! Would highly recommend!
3 nachten verbleven in januari 2024
Reactie van Derik B. Front Office Manager op 26 jan 2024
Thank you for the kind words and compliments Cary! We love to see our guests having a great time and taking advantage of all we have to offer at the Oxford Suites! We look forward to your next stay with us.

10/10 – Uitstekend

Julie

Positief: Voorzieningen
It was wonderful. Clean, comfortable and amazing staff. The breakfast buffet is outstanding.
3 nachten verbleven in januari 2024
Reactie van Annette op 23 jan 2024
I am so glad that you enjoyed your stay with us. We hope to see you again soon. Annette

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Too many broken and dirty things, will avoid
Will avoid in the future. We've stayed at this hotel at least 3 or 4 times before, back when it was the nicest hotel in town. It no longer fits that rating. We had a 3 night stay booked but checked out after the first night and moved to another hotel. The reasons? 1) The bed still had hair in it, lots of short dark hairs, in the sheets that we assume were from the prior guest or weren't adequately washed out if the sheets were washed at all; 2) The oven in the restaurant was broken so they were only serving deep-fried foods, not something we wanted; 3) The pool heater was broken and the water was freezing cold, and use of the pool by our granddaughter was the main reason we booked the hotel so she was very disappointed; 4) The heater in my daughter and granddaughter's room was very loud and rattled enough to where they couldn't sleep, hotel could only offer a space heater for the night and couldn't fix; 5) Several silverware and glassware items were dirty in the breakfast buffet. Too many broken or dirty things to ever stay there again.
3 nachten verbleven in januari 2024
Reactie van Derik B. Front Office Manager op 20 feb 2024
Thank you for your review and our apologies for the inconveniences you experienced during your stay. We are happy to report that we have a brand-new pool heater, as well as new A/C/Heating units, and that our bistro has continued to operate at full capacity after addressing a minor technical issue back in January. As always, we strive to provide the best possible experience for our guests, and we appreciate all feedback that helps us to do so.

10/10 – Uitstekend

Jordan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing Hotel! I won’t be staying anywhere else while in Silverdale.
1 nacht verbleven in januari 2024
Reactie van Derik B. Front Office Manager op 20 jan 2024
Thank you so much Jordan! It's great to hear that you enjoyed your stay!

10/10 – Uitstekend

Rinna

1 nacht verbleven in januari 2024
Reactie van Derik B. Front Office Manager op 9 feb 2024
Thank you for the 5 out of 5 review Rinna!

8/10 – Goed

Janeth

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The staff was very welcoming and friendly. Great service! Great location and view. "Splurge" for a room on the water side.
2 nachten verbleven in januari 2024
Reactie van Derik B. Front Office Manager op 26 jan 2024
It's great that you enjoyed your stay, Janeth. Please let us know how we can earn that 10 out of 10 review!

10/10 – Uitstekend

Beryle

2 nachten verbleven in januari 2024
Reactie van Derik B. Front Office Manager op 9 feb 2024
Thank you for the 5 out of 5 review, Beryle! We're glad you enjoyed your stay at the Oxford Suites.

10/10 – Uitstekend

Lani

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Convenient location. Quiet. Comfortable beds. Good breakfast.
3 nachten verbleven in januari 2024
Reactie van Derik B. Front Office Manager op 20 jan 2024
Thank you for the review, Lani! We look forward to your next stay!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very satisfied
Everything was very comfortable and clean. I was not expecting the soup and salad at night or the nice breakfast in the morning. They treated all of my family members with respect and we will definitely be back.
3 nachten verbleven in december 2023
Reactie van Derik B. Front Office Manager op 12 jan 2024
Thank you so much for the kind words! This is exactly the kind of experience we want all of our guests to have. Looking forward to your next stay with us!

10/10 – Uitstekend

Melanie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I'll be back....
I have stayed at Oxford Suites in other states and it is just as awesome in Silverdale as other locations. I will be back!
1 nacht verbleven in januari 2024
Reactie van Derik B. Front Office Manager op 9 jan 2024
Glad to hear you had a great time, Melanie! We look forward to your next stay with us!

10/10 – Uitstekend

Nancy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly service. Convenient location.
3 nachten verbleven in december 2023
Reactie van Derik B. Front Office Manager op 6 jan 2024
Thank you for the 5 out of 5 review Nancy!

10/10 – Uitstekend

Karen

1 nacht verbleven in december 2023
Reactie van Derik B. Front Office Manager op 6 jan 2024
We appreciate the 5 star review Karen!

10/10 – Uitstekend

Aaron

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like the property because there was a gym, pool spa, sauna, and steamer.
Reactie van Derik B. Front Office Manager op 6 jan 2024
Thanks for the review, Aaron! It's great to hear you were able to take advantage of all the amenities.

8/10 – Goed

Bill

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Derik B. Front Office Manager op 30 dec 2023
Thank you for the review, Bill. We'd love to know how we can improve the experience for our guests. Feedback is always appreciated.

6/10 – Redelijk

Dieter

Reisde met partner
Positief: Netheid
The hotel is close to many restaurants and stores. We went to the hotel's breakfast buffet as soon as it opened, hoping the food would be hot and fresh then. For 3 mornings in a row - the food was lukewarm. A microwave oven at the buffet would be nice so you can reheat your food.
3 nachten verbleven in december 2023
Reactie van Derik B. Front Office Manager op 30 dec 2023
Thank you for the constructive feedback, Dieter. This is not the standard that we hold ourselves to when it comes to our breakfast buffet, and we will strive to do better for our guests.

8/10 – Goed

Judy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The meals have improved 98% from 2022 when I stayed there. Everyone on staff very, very friendly. My only other thing would be: House keeing needs to be refined.
3 nachten verbleven in december 2023
Reactie van Derik B. Front Office Manager op 30 dec 2023
Thank you for the review Judy! We'll keep working hard to get that remaining 2%!

8/10 – Goed

Joanne

2 nachten verbleven in december 2023
Reactie van Derik B. Front Office Manager op 30 dec 2023
Thank you for the review, Joanne! Please let us know how we can improve to get that 10 out of 10 review.

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Derik B. Front Office Manager op 30 dec 2023
Thanks for the 5 out of 5 review, Richard!

8/10 – Goed

Renee

1 nacht verbleven in december 2023
Reactie van Derik B. Front Office Manager op 30 dec 2023
We appreciate the review, Renee!

10/10 – Uitstekend

Debra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms are very clean & spacious. The staff were friendly and very welcoming.
1 nacht verbleven in december 2023
Reactie van Derik B. Front Office Manager op 30 dec 2023
We appreciate the kind words Debra!

2/10 – Ontzettend slecht

Kyle

2 nachten verbleven in december 2023

10/10 – Uitstekend

BRIAN

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Derik B. Front Office Manager op 18 dec 2023
Thank you for the 5 out of 5 review Brian. It's great to know you enjoyed your stay with us!

10/10 – Uitstekend

Whitney

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Derik B. Front Office Manager op 18 dec 2023
Glad to see you had a 10 out of 10 experience at the Oxford Suites Silverdale Whitney!

10/10 – Uitstekend

Dixie, Bremerton

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Derik B. Front Office Manager op 18 dec 2023
Thank you for the 5 out of 5 review Dixie. We look forward to your next stay at the Oxford Suites!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful Place to Get Away
Always a great stay at Oxford Suites Silverdale. It’s comfortable, spacious, with great food and facilities. Love the steam room!
1 nacht verbleven in december 2023
Reactie van Derik B. Front Office Manager op 18 dec 2023
Thank you for the kind words! It's great you were able to enjoy all of our amenities during your stay.